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San Want Residences

4.0 of 5 No.128 Section 1, Nanjing East Road, Zhongshan District, Taipei, Taiwan
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San Want Residences
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San Want Residences
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390 reviews from our community

Traveler rating
    268
    107
    10
    3
    2
See reviews for
94
77
50
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (390)
  • Mar-May only
    (91)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (94)
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Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

When we arrived at the hotel, the check-in staff were very helpful and and the keys and other documents were already prepared. Before we reach our rooms, the luggage was already waiting for us. I like the design of the toilets, very detail-oriented and practical. e.g., toilets with automatic flushes and cover opening and small bathtubs with non-slip tiles. One... More 

Was this review helpful? Yes
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Ms. Dora L, Thank you very much for taking the time to review your recent stay at San Want Residences Taipei. While we are glad you appreciated our service and the design of our bathroom, we regret to know that the pillows in your room did not meet your approval. As guest satisfaction is our top priority, we provide... More 

Singapore
Top Contributor
74 reviews 74 reviews
60 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I thought I should write a 2nd review. On a returning visit, the front desk actually repeated some of the concerns I had mentioned during my previous stays. Ie pants press didn't work for me so they arranged an iron. I explained that previous pants press wasn't working properly and not that I don't like them. The pants press this... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. SporeSamSeng, Thank you so much for returning back to our hotel and for sharing your experience with us. we are thrilled to read that the services provided by our front desk staff have met and even exceeded your expectations. Regarding your comments on our policy of not accepting guests under 12 years old, allow us to clarify that... More 

singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2014 via mobile

Without a doubt ,the hotel,s staffs are very helpful and courteous.They even remembered my wedding anniversary right up to the day I check out of the hotel apart from the great complementary waffles n fruits they have given us earlier for the occasion. We were also enquiring how to go to the nearest subway station and they went the extra... More 

Was this review helpful? Yes
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr.Victor1612 Thank you for choosing San Want Residences Taipei for your wedding anniversary vacation and for your heartwarming review. We are delighted to read that you found our staff helpful and you liked the Loccintane amenities provided in the bathroom. Your compliments regarding our colleagues in the dining lounge is very much appreciated as well. Thank you once again... More 

Hong Kong, China
Contributor
13 reviews 13 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 19, 2014

Stayed at San Want Residences for a short weekend trip. Was greeted by very polite and attentive staff upon arrival. As most of the staying guests are Japanese, the service is quite of Japanese style. The room is of decent size, with comfortable bed, large bathroom featuring Loccitane amenities. Branding itself as a business hotel, there is also a printer/fax... More 

Was this review helpful? Yes
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Guest, Thank you very much for your generous review on your stay at San Want Residences Taipei. It is a pleasure for us to read that you enjoyed so many aspects of your stay, including the room facilities, our 24 hour complimentary tea/snack service, as well as attentive service of our staff. Regarding your comment on the breakfast, compared... More 

Sydney, Australia
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 30, 2014

The room, bed, bathroom were all fine. Staff - without exception - was helpful. Décor is nice. The location is good. There's probably a bit more choice of shops if you go to your left when walking out of the hotel (including a couple of small department stores about 300 to 400m away). I had a park view room but... More 

Was this review helpful? Yes 3
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Guest, Thank you for selecting San Want Residences Taipei and for taking your precious time to share your experience with us. While we are thrilled to read that you found our staff helpful and the room facilities met your expectations, we regret that the western dishes we served at breakfast did not meet your approval. As guest satisfaction is... More 

Macau, China
Top Contributor
142 reviews 142 reviews
43 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed July 21, 2014

The service is excellent, but the hotel would certainly benefit from a refreshment/refurbishment. In addition, some dishes in the breakfast didn't seem very fresh. Considering the rates for the rooms at Sant Wan Residence, there are certainly much better deals around Taipei.

Was this review helpful? Yes
Public_Relati0ns, 客戶關係經理 at San Want Residences, responded to this review

Dear Mr, Anhangabau Thank you very much for taking the time to review your stay at San Want Residences Taipei. While we are glad to read that you appreciated our service, we regret our breakfast did not meet your approval. We pay attention to all of our guest feedbacks, as this helps us keep improving the quality of service. Your... More 

Singapore
Top Contributor
74 reviews 74 reviews
60 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed July 19, 2014

Stayed for 3 nights and i must say I will want to be returning. The hotel has a nice lobby with very grand furnishing. The lobby fragrance was a little overpowering for me though. Hotel staff was impeccable when it comes to service, courtesy, almost every staff speaks Japanese. I see a large portion of Japanese guests. On 1 evening,... More 

Was this review helpful? Yes 2
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. SporeSamSeng, Thank you very much for choosing San Want Residences Taipei and for posting such an extensive and informative review. We are delighted to know you have enjoyed many aspects of our hotel during your stay, but we are most pleased to read that our service was described as “impeccable”. Regarding the midnight surcharge issue, you are correct... More 

Maastricht, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Very good hotel, excellent room and eye for detail. Eg the room came with a standard built in EU electrical socket. Bottled water was complimentary. Good breakfast, and for those that lile Chinese food for breakfast there is more than enoigh choice. Location is in the heart od the city.

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. JP, Thank you for choosing San Want Residences Taipei and for sharing your experience on Tripadvisor. We are thrilled to read how much you had enjoyed your room and breakfast. Our location, as you mentioned, is in the heart of Taipei city. There are two MRT stations in walking distance, along with various shops and restaurants nearby. Our... More 

Toronto, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2014

Booked this hotel based on TripAdvisor reviews and could not have been more pleased with my decision. Beautiful facilities (although the rooms have a decided Japanese design) everything was immaculate throughout my stay. The hotel is also fortunate to have some outstanding local artwork distributed throughout the property. The staff is what truly set this place apart. The willingness to... More 

Was this review helpful? Yes 2
NYC
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 1, 2014

What stands out the most in San Want Residences is the staff, with exception of temp help during breakfast. The genuine attitude and willingness to make guests' stay most enjoyable is the token to success in hotel hospitality. The 4-star hotel is well maintained, simple but functional. Its location is great, close to MRT with department stores nearby. The breakfast... More 

Was this review helpful? Yes 4
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr.Legend2x Thank you for choosing San Want Residences Taipei and taking your precious time to share a review with us. We are delighted to read that you found our studio suite spacious, and especially appreciate your kind comments regarding our service.Your suggestion on updating the in-room furniture has been noted as well. Some of the in-room furniture had been... More 

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Additional Information about San Want Residences

Address: No.128 Section 1, Nanjing East Road, Zhongshan District, Taipei, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Want Residences 4*
Number of rooms: 81
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Also Known As:
San Want Residences Taipei
Hotel Style:
#3 Family Hotel in Taipei
#4 Luxury Hotel in Taipei
#9 Business Hotel in Taipei
#15 Romantic Hotel in Taipei

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