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All 430 Taipei hotels

San Want Residences

4.0 of 5 Hotel   |   No.128 Section 1, Nanjing East Road, Zhongshan District, Taipei, Taiwan
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Ranked #10 of 430 Hotels in Taipei
A recent review
5 of 5 stars reviewed 4 days ago
exe_ck Hong Kong, China
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368 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hong Kong, China
Contributor
13 reviews 13 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at San Want Residences for a short weekend trip. Was greeted by very polite and attentive staff upon arrival. As most of the staying guests are Japanese, the service is quite of Japanese style. The room is of decent size, with comfortable bed, large bathroom featuring Loccitane amenities. Branding itself as a business hotel, there is also a printer/fax... More

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Sydney, Australia
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 30, 2014

The room, bed, bathroom were all fine. Staff - without exception - was helpful. Décor is nice. The location is good. There's probably a bit more choice of shops if you go to your left when walking out of the hotel (including a couple of small department stores about 300 to 400m away). I had a park view room but... More

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Guest, Thank you for selecting San Want Residences Taipei and for taking your precious time to share your experience with us. While we are thrilled to read that you found our staff helpful and the room facilities met your expectations, we regret that the western dishes we served at breakfast did not meet your approval. As guest satisfaction is... More

Macau, China
Top Contributor
142 reviews 142 reviews
43 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed July 21, 2014

The service is excellent, but the hotel would certainly benefit from a refreshment/refurbishment. In addition, some dishes in the breakfast didn't seem very fresh. Considering the rates for the rooms at Sant Wan Residence, there are certainly much better deals around Taipei.

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Public_Relati0ns, 客戶關係經理 at San Want Residences, responded to this review

Dear Mr, Anhangabau Thank you very much for taking the time to review your stay at San Want Residences Taipei. While we are glad to read that you appreciated our service, we regret our breakfast did not meet your approval. We pay attention to all of our guest feedbacks, as this helps us keep improving the quality of service. Your... More

Singapore
Top Contributor
70 reviews 70 reviews
56 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed July 19, 2014

Stayed for 3 nights and i must say I will want to be returning. The hotel has a nice lobby with very grand furnishing. The lobby fragrance was a little overpowering for me though. Hotel staff was impeccable when it comes to service, courtesy, almost every staff speaks Japanese. I see a large portion of Japanese guests. On 1 evening,... More

Was this review helpful? Yes 2
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. SporeSamSeng, Thank you very much for choosing San Want Residences Taipei and for posting such an extensive and informative review. We are delighted to know you have enjoyed many aspects of our hotel during your stay, but we are most pleased to read that our service was described as “impeccable”. Regarding the midnight surcharge issue, you are correct... More

Maastricht, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Very good hotel, excellent room and eye for detail. Eg the room came with a standard built in EU electrical socket. Bottled water was complimentary. Good breakfast, and for those that lile Chinese food for breakfast there is more than enoigh choice. Location is in the heart od the city.

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. JP, Thank you for choosing San Want Residences Taipei and for sharing your experience on Tripadvisor. We are thrilled to read how much you had enjoyed your room and breakfast. Our location, as you mentioned, is in the heart of Taipei city. There are two MRT stations in walking distance, along with various shops and restaurants nearby. Our... More

Toronto, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 7, 2014

Booked this hotel based on TripAdvisor reviews and could not have been more pleased with my decision. Beautiful facilities (although the rooms have a decided Japanese design) everything was immaculate throughout my stay. The hotel is also fortunate to have some outstanding local artwork distributed throughout the property. The staff is what truly set this place apart. The willingness to... More

Was this review helpful? Yes 2
NYC
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 1, 2014

What stands out the most in San Want Residences is the staff, with exception of temp help during breakfast. The genuine attitude and willingness to make guests' stay most enjoyable is the token to success in hotel hospitality. The 4-star hotel is well maintained, simple but functional. Its location is great, close to MRT with department stores nearby. The breakfast... More

Was this review helpful? Yes 3
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr.Legend2x Thank you for choosing San Want Residences Taipei and taking your precious time to share a review with us. We are delighted to read that you found our studio suite spacious, and especially appreciate your kind comments regarding our service.Your suggestion on updating the in-room furniture has been noted as well. Some of the in-room furniture had been... More

Gurgaon, India
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 17, 2014

I have stayed at this hotel for 12 nights and i had a great time here. the location was close to office and also to MRTs and bus stations. the staff was awesome and was very helpful, greeted everytime anyone passed by. Being a vegeterian they took extra care of my food, which was truely a gem of a hospitality.... More

Was this review helpful? Yes 2
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr.Ankurgupta2499 Thank you very much for taking the time to review your recent stay at San Want Residneces Taipei. As guest satisfaction is our highest priority, we are delighted to read that you had such a great experience. Above all, we are thrilled to learn that you would recommend our hotel to all. Your compliments are truly the best... More

Taipei, Taiwan
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 9, 2014

Borderline between 4 or 5 stars. Would have no problem staying there again. Room is spacious, fancy, comfortable with really comfortable bed. Bathroom is well designed with a shower, bath, and mini hot tub inside. Maybe not 5 stars since isn't the best value for money in town--there are comparable hotels for slightly cheaper--but room itself is great and stay... More

Was this review helpful? Yes 2
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr./Ms. Jackson830 Warm Greeting from San Want Residences Taipei! Thank you very much for staying with us and taking your precious time to share a review of your recent staying experience at San Want Residences. We are pleased to know that you enjoyed your room and the overall customer service. Your comments are highly appreciated and have been shared... More

Kota Kinabalu, Malaysia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 5, 2014

The hotel service team is polite and very attentive but it does get to me that they have to greet you verbally each time, all 7 of them if they are all there, it is awkward. I would rather a gentle smile of acknowledgement, but maybe it is catered for the Japanese who may like this sort of treatment, as... More

Was this review helpful? Yes 2
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Additional Information about San Want Residences

Address: No.128 Section 1, Nanjing East Road, Zhongshan District, Taipei, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Want Residences 4*
Number of rooms: 81
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Also Known As:
San Want Residences Taipei

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