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San Want Residences

Travelers' Choice award winner
No.128 Section 1, Nanjing East Road, Zhongshan District, Taipei, Taiwan
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1 room 1 guest
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San Want Residences
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463 Reviews from our TripAdvisor Community

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Traveler rating
    320
    124
    13
    3
    3
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115
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (463)
  • Mar-May only
    (114)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (116)
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have travelled all around the world in many luxury hotels. When I booked San Want, I saw the great reviews but was suspect due to this being a country I have never been to and San Want being a name Ive never heard of. Rest assured if you book here you will be very happy. Lobby is gorgeous with... More 

Was this review helpful? Yes 1
Public_Relati0ns, Guest Relations Manager at San Want Residences, responded to this review

Dear Ryan M, Thank you very much for your generous and detailed review following your recent stay at San Want Residences Taipei. It is lovely to read that the services provided by our staff have met and even exceeded your expectations, and that you liked your room so much and had such a fantastic time here.Thank you also for your... More 

Singapore, Singapore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just came back from a 4D3N stay at San Want and we have nothing but praises for the hotel and the team. Good location, the hotel was well decorated and clean and in particular, we really liked the sunken bathtub in the room - it definitely provided a good soak in the rainy and windy typhoon weather - and we... More 

Was this review helpful? Yes
Public_Relati0ns, Guest Relations Manager at San Want Residences, responded to this review

Dear Jingle C, Thank you so much for your wonderful comments regarding your recent stay at San Want Residences Taipei. It is a pleasure for us to read that you enjoyed so many aspects of your stay. Thank you for highlighting the fantastic location of the hotel, our comfortable and well-equipped room, and the professional and friendly approach of our... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This "small" hotel is very nicely located in Taipei. Not far from the centeal railway station and close to two Mrt stations, making your movements inside the city very easy. Taipei is bustling city, so it is skways nice to come back to a relaxing and welcoming place. The staff is at its highest level of courtesy, from the concierges... More 

Was this review helpful? Yes
Public_Relati0ns, Guest Relations Manager at San Want Residences, responded to this review

Dear Max D, Thank you very much for taking the time to post such a generous review of your stay at San Want Residences Taipei. We are thrilled to learn that you had such a wonderful time and enjoyed our friendly and attentive service so much. Your kind words will be passed to all members of our team and with... More 

Shanghai, China
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 20, 2015

Stayed one night last week, check in was ok, one staff seems green but very polite and friendly. Room was clean and well designed, especially the bathroom, enjoy every minutes when taking the shower. Excellent staff and service, they even provide welcome drink immediately after checking in; also I love the welcome fruits and pineapple cake. Certainly will stay here... More 

Was this review helpful? Yes
Public_Relati0ns, Guest Relations Manager at San Want Residences, responded to this review

Dear Dazs, Thank you very much for your feedback following your recent stay at San Want Residences Taipei. We are glad that you liked your room so much and are thrilled with your kind words about the quality of service you received. With regards to your comment on check in, we would like to apologize for any inconvenience caused. Your... More 

Shibuya-ku, Tokyo, Japan
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 22, 2015

A new, relatively small hotel which our taxi driver mistook for an affiliated one, San Want Hotel (神旺大飯店)a little remote from the central city. Our San Want is well located within easy access of the downtown. The atmosphere is fine and urbane, but also relaxing owing to the really helpful staff. The rooms are well equipped ―― Japanese guests would... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Guest, Thank you very much for your review on your stay at San Residences Taipei. We sincerely appreciate your many compliments, in particular our well-appointed guest room as well as the great service offered by our staff. As you have correctly mentioned, we are affiliated with San Wan Hotel, and some taxi drivers do get confused. To avoid this... More 

Manchester UK
Level Contributor
242 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 333 helpful votes
5 of 5 stars Reviewed April 5, 2015

We booked the hotel Limo service and we were greeted with a smile at the airport. From that moment on the quality of service offered by this 'boutique hotel' was simply outstanding. Taipei is a lovely City and the San Want is ideally placed in between the two MRT stations... turn left or right out of the front door.. Zhongshan... More 

Was this review helpful? Yes 2
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. ajhaeh, Thank you for taking the time to write such a detailed review and positive comments about your recent stay at San Want Residences Taipei. We are delighted to know how much you have enjoyed your stay at our hotel, from our well-appointed studio suite, breakfast buffet, to the warm attitude of our staff. Like you, many guests... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 2, 2015

My regret is I wasn't aware of its clientele background before choosing this hotel. This hotel is own by the 旺旺conglomerate (of the taiwanese sweet cracker 旺旺namesake), with extensive business dealings in China. It's located in the japanese district (Nanjing Road East) and caters mainly to Japanese businessmen, well known to be chainsmokers. The hotel is fully non smoking but... More 

Was this review helpful? Yes
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Mr. josh t, Thank you for your feedback regarding your recent stay with us. We appreciate your kind comments about the room facilities, amenities, as well as the attentive service of our staff. However, we are terribly sorry that your experience with us was a disappointing one. In Taiwan, smoking in public indoor areas, such as hotel rooms, is prohibited... More 

Shanghai
Level Contributor
78 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
4 of 5 stars Reviewed February 27, 2015

Staff are very obliging and smiley. Concierge are very, very polite and informative. Patient with my parents who have a little bit mobility problem. Appreciate it very much. Rooms are clean. But indoor refurbishing style suits the elderly more than the youngsters, to be honest. Japanese-style washlets are an utter comfort and pleasure. If you have travelled the world like... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. Duncan J, Thank you for your generous review on your stay at San Want Residences Taipei. We regret to hear that our breakfast and the service provided by our colleagues at the dining lounge did not meet your expectations, but we are glad to know that you have enjoyed other aspects of your stay with us, especially our... More 

Glasgow
Level Contributor
77 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed February 25, 2015

This hotel should be marking 5 stars in this review as the location is convenient and even though the interior feels a little worn I really got its charm and the staff are really lovely. There is no bar to relax in - even though they say there is one on the 2nd floor - it's not a bar -... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. flyby21, Thank you for staying at San Want Residences Taipei and for taking your precious time to share your comments with us. While we are delighted to read that you find our staff lovely and that you enjoyed our very convenient location in the heart of Taipei, we sincerely regret for the challenge that you experienced during your... More 

Tokyo, Japan
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 8, 2015

The location is convenient for business, sightseeing, shopping, almost anything you do in Taipei. Small, well maintained, and ambience is full of Japanese flavor. Almost all the staff speaks near perfect Japanese. One draw back is that there is no bar or restaurant, though they serve breakfast on 2F lounge in the morning. There's a big, Japanese style soaking bath... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. Sadashi S, Thank you for taking time to share your valuable feedback in reference to your recent stay at San Want Residences Taipei. It is a pleasure for us to read that you have enjoyed your stay with us, including our spacious and well-appointed guest room, Japanese style bathtub, as well as the superb location of our hotel.... More 

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