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San Want Residences

Travelers' Choice award winner
No.128 Section 1, Nanjing East Road, Zhongshan District, Taipei, Taiwan
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San Want Residences
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451 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (451)
  • Mar-May only
    (114)
  • Jun-Aug only
    (109)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (116)
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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed today NEW

This "small" hotel is very nicely located in Taipei. Not far from the centeal railway station and close to two Mrt stations, making your movements inside the city very easy. Taipei is bustling city, so it is skways nice to come back to a relaxing and welcoming place. The staff is at its highest level of courtesy, from the concierges... More 

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Shanghai, China
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night last week, check in was ok, one staff seems green but very polite and friendly. Room was clean and well designed, especially the bathroom, enjoy every minutes when taking the shower. Excellent staff and service, they even provide welcome drink immediately after checking in; also I love the welcome fruits and pineapple cake. Certainly will stay here... More 

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Public_Relati0ns, Guest Relations Manager at San Want Residences, responded to this review

Dear Dazs, Thank you very much for your feedback following your recent stay at San Want Residences Taipei. We are glad that you liked your room so much and are thrilled with your kind words about the quality of service you received. With regards to your comment on check in, we would like to apologize for any inconvenience caused. Your... More 

Shibuya-ku, Tokyo, Japan
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 22, 2015

A new, relatively small hotel which our taxi driver mistook for an affiliated one, San Want Hotel (神旺大飯店)a little remote from the central city. Our San Want is well located within easy access of the downtown. The atmosphere is fine and urbane, but also relaxing owing to the really helpful staff. The rooms are well equipped ―― Japanese guests would... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Guest, Thank you very much for your review on your stay at San Residences Taipei. We sincerely appreciate your many compliments, in particular our well-appointed guest room as well as the great service offered by our staff. As you have correctly mentioned, we are affiliated with San Wan Hotel, and some taxi drivers do get confused. To avoid this... More 

Manchester UK
Level Contributor
237 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
5 of 5 stars Reviewed April 5, 2015

We booked the hotel Limo service and we were greeted with a smile at the airport. From that moment on the quality of service offered by this 'boutique hotel' was simply outstanding. Taipei is a lovely City and the San Want is ideally placed in between the two MRT stations... turn left or right out of the front door.. Zhongshan... More 

Was this review helpful? Yes 2
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. ajhaeh, Thank you for taking the time to write such a detailed review and positive comments about your recent stay at San Want Residences Taipei. We are delighted to know how much you have enjoyed your stay at our hotel, from our well-appointed studio suite, breakfast buffet, to the warm attitude of our staff. Like you, many guests... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 2, 2015

My regret is I wasn't aware of its clientele background before choosing this hotel. This hotel is own by the 旺旺conglomerate (of the taiwanese sweet cracker 旺旺namesake), with extensive business dealings in China. It's located in the japanese district (Nanjing Road East) and caters mainly to Japanese businessmen, well known to be chainsmokers. The hotel is fully non smoking but... More 

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Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Mr. josh t, Thank you for your feedback regarding your recent stay with us. We appreciate your kind comments about the room facilities, amenities, as well as the attentive service of our staff. However, we are terribly sorry that your experience with us was a disappointing one. In Taiwan, smoking in public indoor areas, such as hotel rooms, is prohibited... More 

Shanghai
Level Contributor
78 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed February 27, 2015

Staff are very obliging and smiley. Concierge are very, very polite and informative. Patient with my parents who have a little bit mobility problem. Appreciate it very much. Rooms are clean. But indoor refurbishing style suits the elderly more than the youngsters, to be honest. Japanese-style washlets are an utter comfort and pleasure. If you have travelled the world like... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. Duncan J, Thank you for your generous review on your stay at San Want Residences Taipei. We regret to hear that our breakfast and the service provided by our colleagues at the dining lounge did not meet your expectations, but we are glad to know that you have enjoyed other aspects of your stay with us, especially our... More 

Glasgow
Level Contributor
72 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed February 25, 2015

This hotel should be marking 5 stars in this review as the location is convenient and even though the interior feels a little worn I really got its charm and the staff are really lovely. There is no bar to relax in - even though they say there is one on the 2nd floor - it's not a bar -... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. flyby21, Thank you for staying at San Want Residences Taipei and for taking your precious time to share your comments with us. While we are delighted to read that you find our staff lovely and that you enjoyed our very convenient location in the heart of Taipei, we sincerely regret for the challenge that you experienced during your... More 

Tokyo, Japan
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 8, 2015

The location is convenient for business, sightseeing, shopping, almost anything you do in Taipei. Small, well maintained, and ambience is full of Japanese flavor. Almost all the staff speaks near perfect Japanese. One draw back is that there is no bar or restaurant, though they serve breakfast on 2F lounge in the morning. There's a big, Japanese style soaking bath... More 

Was this review helpful? Yes
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. Sadashi S, Thank you for taking time to share your valuable feedback in reference to your recent stay at San Want Residences Taipei. It is a pleasure for us to read that you have enjoyed your stay with us, including our spacious and well-appointed guest room, Japanese style bathtub, as well as the superb location of our hotel.... More 

Piombino Dese, Italy
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed February 6, 2015

Is the second time I go to Taipei and I must say that this hotel is totally perfect. A Special mention to the Staff, all the people is very kind and polite. The room are enough big and very clean and prepared. Only small problems the distance from the areas of key restaurant.

Was this review helpful? Yes
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. 971AndreaZ24, Thank you very much for taking the time to review your recent stay at San Want Residences Taipei. We sincerely appreciate your many compliments, especially regarding the quality of our service and the professional approach of our staff. Your kind words are the best rewards for us and have been shared with all the associates. Thank you... More 

Stockholm
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed January 29, 2015

This is a somehow medium sized hotel which you would expect would be very non personal and without character. I was a bit reluctant to see the lobby interior and room design, didn't feel "SHL". However, with top both service, details such as turn down, hand written notes informing about upcoming weather and the small evening biscuit offered a nice... More 

Was this review helpful? Yes
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. DHXStockholm, Thank you very much for your review on your stay at San Want Residences Taipei. We are thrilled to read that you have enjoyed your stay with us, and especially appreciate your kind comments regarding our service, as well as the cleanness of our guest room. Besides the warm and professional service provided by our team, San... More 

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