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San Want Residences

Travelers' Choice award winner
No.128 Section 1, Nanjing East Road, Zhongshan District, Taipei, Taiwan
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Best prices for: 1 room 1 guest
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San Want Residences
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San Want Residences
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427 reviews from our community

Traveler rating
    294
    115
    12
    3
    3
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104
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (427)
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    (106)
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    (93)
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    (112)
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    (116)
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Manchester UK
Top Contributor
204 reviews 204 reviews
84 hotel reviews
289 helpful votes 289 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked the hotel Limo service and we were greeted with a smile at the airport. From that moment on the quality of service offered by this 'boutique hotel' was simply outstanding. Taipei is a lovely City and the San Want is ideally placed in between the two MRT stations... turn left or right out of the front door.. Zhongshan... More 

Was this review helpful? Yes 2
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. ajhaeh, Thank you for taking the time to write such a detailed review and positive comments about your recent stay at San Want Residences Taipei. We are delighted to know how much you have enjoyed your stay at our hotel, from our well-appointed studio suite, breakfast buffet, to the warm attitude of our staff. Like you, many guests... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My regret is I wasn't aware of its clientele background before choosing this hotel. This hotel is own by the 旺旺conglomerate (of the taiwanese sweet cracker 旺旺namesake), with extensive business dealings in China. It's located in the japanese district (Nanjing Road East) and caters mainly to Japanese businessmen, well known to be chainsmokers. The hotel is fully non smoking but... More 

Was this review helpful? Yes
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Mr. josh t, Thank you for your feedback regarding your recent stay with us. We appreciate your kind comments about the room facilities, amenities, as well as the attentive service of our staff. However, we are terribly sorry that your experience with us was a disappointing one. In Taiwan, smoking in public indoor areas, such as hotel rooms, is prohibited... More 

Shanghai
Top Contributor
77 reviews 77 reviews
60 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed February 27, 2015

Staff are very obliging and smiley. Concierge are very, very polite and informative. Patient with my parents who have a little bit mobility problem. Appreciate it very much. Rooms are clean. But indoor refurbishing style suits the elderly more than the youngsters, to be honest. Japanese-style washlets are an utter comfort and pleasure. If you have travelled the world like... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. Duncan J, Thank you for your generous review on your stay at San Want Residences Taipei. We regret to hear that our breakfast and the service provided by our colleagues at the dining lounge did not meet your expectations, but we are glad to know that you have enjoyed other aspects of your stay with us, especially our... More 

Glasgow
Top Contributor
69 reviews 69 reviews
55 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed February 25, 2015

This hotel should be marking 5 stars in this review as the location is convenient and even though the interior feels a little worn I really got its charm and the staff are really lovely. There is no bar to relax in - even though they say there is one on the 2nd floor - it's not a bar -... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. flyby21, Thank you for staying at San Want Residences Taipei and for taking your precious time to share your comments with us. While we are delighted to read that you find our staff lovely and that you enjoyed our very convenient location in the heart of Taipei, we sincerely regret for the challenge that you experienced during your... More 

Tokyo, Japan
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 8, 2015

The location is convenient for business, sightseeing, shopping, almost anything you do in Taipei. Small, well maintained, and ambience is full of Japanese flavor. Almost all the staff speaks near perfect Japanese. One draw back is that there is no bar or restaurant, though they serve breakfast on 2F lounge in the morning. There's a big, Japanese style soaking bath... More 

Was this review helpful? Yes
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. Sadashi S, Thank you for taking time to share your valuable feedback in reference to your recent stay at San Want Residences Taipei. It is a pleasure for us to read that you have enjoyed your stay with us, including our spacious and well-appointed guest room, Japanese style bathtub, as well as the superb location of our hotel.... More 

Piombino Dese, Italy
Top Contributor
52 reviews 52 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 6, 2015

Is the second time I go to Taipei and I must say that this hotel is totally perfect. A Special mention to the Staff, all the people is very kind and polite. The room are enough big and very clean and prepared. Only small problems the distance from the areas of key restaurant.

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Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. 971AndreaZ24, Thank you very much for taking the time to review your recent stay at San Want Residences Taipei. We sincerely appreciate your many compliments, especially regarding the quality of our service and the professional approach of our staff. Your kind words are the best rewards for us and have been shared with all the associates. Thank you... More 

Stockholm
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 29, 2015

This is a somehow medium sized hotel which you would expect would be very non personal and without character. I was a bit reluctant to see the lobby interior and room design, didn't feel "SHL". However, with top both service, details such as turn down, hand written notes informing about upcoming weather and the small evening biscuit offered a nice... More 

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Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. DHXStockholm, Thank you very much for your review on your stay at San Want Residences Taipei. We are thrilled to read that you have enjoyed your stay with us, and especially appreciate your kind comments regarding our service, as well as the cleanness of our guest room. Besides the warm and professional service provided by our team, San... More 

東京
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 17, 2015

Good location and clean room with nice bath amenity. The room with park view is enjoyable. Easy access to public transportation such as MRT – 10-minutes walk, and buses. Only 10 to 15 minutes from/to Song Shan airport by taxi. There are canteens, restaurants and convenience stores behind and around the hotel. All staff was polite and tried to provide... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Ms.Marilyn1999, Thank you for choosing to stay with us at San Want Residences Taipei and for taking the time to share your comments. We are delighted to read your comments in reference to the ideal location of our hotel and the cleanliness of guest room. In addition, thank you for bringing a comment about the options of Happy Hour... More 

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

When we arrived at the hotel, the check-in staff were very helpful and and the keys and other documents were already prepared. Before we reach our rooms, the luggage was already waiting for us. I like the design of the toilets, very detail-oriented and practical. e.g., toilets with automatic flushes and cover opening and small bathtubs with non-slip tiles. One... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Ms. Dora L, Thank you very much for taking the time to review your recent stay at San Want Residences Taipei. While we are glad you appreciated our service and the design of our bathroom, we regret to know that the pillows in your room did not meet your approval. As guest satisfaction is our top priority, we provide... More 

Singapore
Top Contributor
79 reviews 79 reviews
64 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed December 2, 2014

I thought I should write a 2nd review. On a returning visit, the front desk actually repeated some of the concerns I had mentioned during my previous stays. Ie pants press didn't work for me so they arranged an iron. I explained that previous pants press wasn't working properly and not that I don't like them. The pants press this... More 

Was this review helpful? Yes 1
Public_Relati0ns, 公關經理 at San Want Residences, responded to this review

Dear Mr. SporeSamSeng, Thank you so much for returning back to our hotel and for sharing your experience with us. we are thrilled to read that the services provided by our front desk staff have met and even exceeded your expectations. Regarding your comments on our policy of not accepting guests under 12 years old, allow us to clarify that... More 

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