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Shangri-La's Far Eastern Plaza Hotel Tainan

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No.89 West Section, University Road, Dong District, Tainan 70146, Taiwan
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1 room 1 adult
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826 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Good location to shopping, room is spacious with excellent amenities. The bath room is well designed and the bed is of reasonable big size. There are many lifts for use and good hotel design. Definitely recommendable.

Helpful?
Thank Star O
Erfurt
1 review
5 of 5 stars Reviewed 4 days ago NEW

I like to be at Shangri-La's Far Eastern Plaza Hotel Tainan. Is a very adequate hotel for Europeans with good food and additional services. Is my first choice for Tainan business trips. Very close to the local train station and many shopping facilities. My room in the 28 level during the 6.4 earthquake was almost not affected and the tremor... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank Georg J
Taipei, Taiwan
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This is one of the most expensive hotels in Tainan so I visited it with high expectation. The room is nice; breakfast is fantastic. However I found its service poor. During my arrival, one hotel staff angrily shouted at me due to his own misunderstanding. Shortly after finding his own mistake, he reversed his attitude but it upset me already.... More 

Helpful?
Thank RHtraveller_12
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear RHtraveller_12, First of all, we appreciate your time to leave your comment on Tripadvisor. Your review has brought to my attention and I would like to personally discuss the matter with you for further understanding. Please do not hesitate to contact me at ross.miles-cadman@shangri-la.com Thank you again for giving us an opportunity to deliver better experiences to all our... More 

Round Rock, Texas, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It is hard to fault this hotel. The room was excellent and the view as best as can be expected for the region. I was on the 30th floor so mornings were not so sunny. lol That said the room was very spacious and nicely outfitted. The bathroom is large and has a large tub. The hot water was plentiful.... More 

Helpful?
Thank Heather S
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Heather S, Thank you very much for sharing your experience with us. It is uplifting to learn that our facilities and services are up to your expectations. All your positive feedback and recognition will be passed to our concerned teams. In regards to the heat in our hotel, we fully understand and will further discuss for possible adjustment. We... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

We have repeated similar stay for the last 8 years. This surely shows you our support and confidence in you hotel. We have always enjoyed our stay. We have 7 retirees who have repeated to come to your hotel every January or February for the last 8 years.

Review collected in partnership with shangri-la.com

Helpful?
Thank s_sugawara
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear s_sugawara, Thank you for taking your valuable time sharing your feedback with us. You are truly one of our precious royalty guest. Thank you again for your continuous support and we look forward to welcoming you back to Shangri-La Far Eastern Plaza Hotel, Tainan, your residence in Tainan, in the near future. Best Regards, Ross Miles-Cadman General Manager More 

Tampere, Finland
Level Contributor
9 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago

Second time on this hotel and it's one of the best hotel in Tainan. First time I choose executive rooms with services. Nice big rooms, own breakfast place etc.Second time basic room. Also this room was nice and big, but wi-fi don't work so well. Breakfast was very good, but takes time to find what U eat :D Location is... More 

Helpful?
Thank Pemakin
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Pemakin, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay and the city. Thank you again for your continuous support and please do not hesitate to contact us when you have questions in our hotel. We look forward to welcoming you back... More 

Hsinchu, Taiwan
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great award program, outstanding service, excellent software and hardware, great location near train station and NCKU, great view through the highest building in Tainan, delicious room service, staff are well trained and smile from heart.

Helpful?
Thank shanekuan
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Shanekuan, Thank you very much for sharing your staying experience with us. We are pleased to learn that you had a fantastic stay. Your kind feedbacks are highly appreciated and we sincerely look forward to welcoming you back in the near future. Best Regards, Ross Miles-Cadman General Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is one of a kind. The elegance and service are only matched by the design and ideal location. The rooms are amazing and have awesome views of the city. The breakfast buffet is over the top... You can get omlettes, waffles as well as roast beef carved. There is also traditional Taiwanese eats too. A must stay in... More 

Helpful?
Thank Keith H
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Keith H, Thank you very much for choosing Shangri-La’s Far Eastern Plaza Hotel Tainan as your home away from home. We are honored to learn that you had a fantastic stay with us. Your kind feedbacks are highly appreciated and we sincerely look forward to welcoming you back in the near future. Best Regards, Ross Miles-Cadman General Manager More 

United States
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Second time I've stayed here. Outstanding hotel. Their breakfast selection is unbelievable in range and depth. Staff are friendly and helpful. The location is right by the train station and near a big university campus, very convenient. Rooms are spacious and comfortable. Strongly recommended. Free and fast wifi as well.

Helpful?
Thank Itchy_M_Feet
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Itchy_M_Feet, Thank you very much for sharing your wonderful experience with us. We are thrilled to learn that you enjoyed your stay and your precious feedback will definitely motivate us to keep up a high hospitality standard. We truly look forward to welcoming you back again soon. Best Regards, Ross Miles-Cadman General Manager More 

Singapore
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been wanting to write a review after my stay but forgot to do so until now. We stayed at your hotel on 20-22 December 2015 and were truly impressed. I do expect a 5 star service from Shangri-La. But beyond that I feel that your staff were very genuine in offering their service and went the extra mile. I... More 

Helpful?
Thank Mommychua
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Mommychua, Thank you very much for sharing your comments. We are delighted to hear that you had a wonderful stay with us in particular the attentive services, spacious room, dining options and hotel facilities. Your kindest compliment to our team member is highly appreciated and will share your recognition to my colleagues. We look forward to welcoming you and... More 

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