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Shangri-La's Far Eastern Plaza Hotel Tainan

Travelers' Choice award winner
5.0 of 5
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No.89 West Section, University Road, Dong District, Tainan 70146, Taiwan
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Shangri-La's Far Eastern Plaza Hotel Tainan
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Ranked #1 of 115 Hotels in Tainan
A recent review
5 of 5 stars reviewed 5 days ago
Chan V
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629 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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  • Chinese (Simplified) first
  • Dutch first
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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We went to Tainan mainly for the food and this is the best hotel around the area. We were relieved that we have chosen this hotel as the whole Tainan felt like taipei in the 90s. The hotel is located just next to a department store and the Tainan station is just across the street . You can also walk... More 

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SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Chan V, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay and the city. We certainly will look into the areas that you mentioned and we look forward to serving you again in the future. Best Regards, Erich Kaiserseder General Manager More 

Kaohsiung, Taiwan
2 reviews
4 of 5 stars Reviewed 1 week ago

3 minutes walk to train station. Very nice roomy guest room and bath room, higher level has great view. Buffet breakfast is super with local delicacy. Service in general is good but some employees can use more training.

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear HLW1229, Thank you very much for sharing your staying experience with us. It is uplifting to learn that our facilities and breakfast are up to your expectations. We truly look forward to welcoming you back again soon. Best Regards, Erich Kaiserseder General Manager More 

San Francisco, California
Contributor
17 reviews 17 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Visiting a friend in Taipei we decided to get away from the city and take a weekend trip to Tainan which was a quick train ride on the high speed rail. The hotel was conveniently located just steps away from the station and within walking distance e of restaurants, bars, and quick ride from the night and day markets. Tainan... More 

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SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Faina G, Thank you very much for sharing your experience with us. It is uplifting to learn that our facilities and services are up to your expectations. Your kind feedbacks are highly appreciated and we sincerely look forward to welcoming you back in the near future. Best Regards, Erich Kaiserseder General Manager More 

Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

ShangriLa's brand hotels are one of my favorite spots around the globe! Always great service at reasonable price! Tainan's hotel has an excellent location with popular attractions and leisure! On property, Shanghainese restaurant is fabulous, drop off at Shanghai Pavilion it is the real taste of Shanghai I have eaten before even in Shanghai! I would love coming back to... More 

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SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear KGR8BALL, Many thanks for your heartwarming review via Tripadvisor! We are truly happy to know that you have enjoyed your Shangri-La experience in Tainan. Please know that your compliments are much appreciated and will be shared with our team members. We look forward to seeing you back to your home away from home here in Tainan again soon. Best... More 

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second time staying in this hotel, I bought 8 persons with me, all impressed by the excellent service received, especially thankful to the concierge deck, the manager, my wife miss place the name tag,he is very friendly and helpful, very professionally address all question we ask, thanks again Mr. I will definitely come back and stay in... More 

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear tlycwk, Thank you very much for choosing Shangri-La’s Far Eastern Plaza Hotel Tainan again. We are honored to learn that you had a fantastic stay with us. It is also our pleasure to provide you a wonderful experience by the helpful service from our team members. Your kind feedbacks are highly appreciated and we sincerely look forward to welcoming... More 

Cologne, Germany
Top Contributor
93 reviews 93 reviews
86 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for a night and were impressed by the excellent service received. The staff is very friendly and helpful. We were especially thankful to the concierge desk, that took the time to give information to us about sights and transportation. The location of the hotel is excellent. as it is right next to the Tainan main... More 

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SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear alo6, Thank you very much for taking your precious time and sharing your wonderful experience with us. We are delighted to learn that you enjoyed your stay and the city. Please know that your compliments are highly appreciated and will be shared with our team members. We sincerely look forward to welcoming you back in the near future. Best... More 

Taipei
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

Hotel is a bit out of the way if you are on a tourist visit, but the access is easy enough as it is just mere steps away from the Tainan railway station. The hotel is part of the Tainan FEDS mall I believe, therefore daytime shopping is easy. However no close-by stores are open during the evening, and the... More 

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear L Y, Thank you very much for sharing your wonderful experience with us. We are thrilled to learn that you enjoyed your stay and your precious feedback will definitely motivate us to keep up a high hospitality standard. We truly look forward to welcoming you back again soon. Best Regards, Erich Kaiserseder General Manager More 

Portland, Maine
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 22, 2015

I recently stayed at the Shangri-La Far Eastern in Tainan and it was such a glorious stay. I was there for an event and decided to stay overnight. The event itself was well orchestrated and the food and service were excellent. The room was fantastic! It was clean, beautifully appointed and so comfortable. I had a great view of the... More 

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SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Nancy S, Thank you very much for choosing Shangri-La’s Far Eastern Plaza Hotel Tainan as your home away from home. We are honored to learn that you had a fantastic stay with us. Your kind feedbacks are highly appreciated and we sincerely look forward to welcoming you back in the near future. Best Regards, Erich Kaiserseder General Manager More 

Bristol, United Kingdom
Top Contributor
113 reviews 113 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed February 20, 2015

This was a family stay during a road tour of inner Taiwan. We received the usual high standard of friendly service that we have come to expect from this chain. The room was comfortable, with all the expected extras. The Chinese food in the restaurant was delicious. We had a slight problem with slow waiter service at one evening meal,... More 

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear PGNM, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay and the city. Thank you again for your continuous support and we look forward to welcoming you back to Shangri-La Far Eastern Plaza Hotel, Tainan, your residence in Tainan, in the very... More 

Hong Kong
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2015

We stayed in the hotel for 2 nights during the Christmas holidays in 2014. The hotel is very near the Tainan Train Station and is very convenient if you travel by train to Tainan. Free parking for guests who travel by car. The rooms are spacious with no additional charge for kids. Great buffet breakfast and dinner in the hotel... More 

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear THo3, Thank you very much for sharing your staying experience with us. We are pleased to learn that you had a fantastic stay and we look forward to seeing you back to your home away from home here in Tainan again soon. Best Regards, Erich Kaiserseder General Manager More 

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