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All 110 Tainan hotels

Shangri-La's Far Eastern Plaza Hotel Tainan

5.0 of 5 Hotel   |   No.89 West Section, University Road, Dong District, Tainan 70146, Taiwan
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Ranked #1 of 110 Hotels in Tainan
A recent review
5 of 5 stars reviewed 2 days ago
Bohenia C Hong Kong
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602 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I had four nights at the Shangri-La, and we absolutely loved it. We were treated extremely well during our stay. We booked the horizon room, so we had access to the Horizon Club breakfast and canapés in the evenings. I would 100% recommend it if you want something relaxing and good service. Good selection of wines and... More 

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Taipei, Taiwan
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Not recommended to return to this hotel in Tainan. The facilities in the guest rooms are out of date. The management is not experient and is not able to handle either customers' complaints or problem. The entire hotel needs to be improved comparing with other locations among SHANGRI la hotels.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLFEPH, Resident manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Albert T, Thank you for taking your valuable time sharing your feedback and had a further discussion with us. We are pleased to establish your confidence back and solve your problem. Looking forward to have a long term relationship with you, and offer you a great Shangri-La experience. Best Regards, Yu Lik Ng Resident Manager More 

Taipei, Taiwan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location is good, and only 3 minutes to Tainan train station. The breakfast is awesome, and you may enjoy many special local food in the morning. National Cheng-Kung University is nearby; you can enjoy a peaceful walk in the Banyan Garden.

Review collected in partnership with shangri-la.com

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SLFEPH, Director of Sales and Marketing at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear chinien, Thank you very much for sharing your experience with us. We are thrilled to know that you enjoyed a good time with us. We appreciate your review and look forward to welcoming you again soon! Best Regards, Jun Shinohara Director of Sales and Marketing More 

London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I love this hotel. My first visit here was in 2012 and I was really looking forward to staying here again on my second trip to Tainan - it didn't disappoint. The staff are great, the spa is lovely, the rooms are well appointed and the location of the hotel is pretty convenient. This is also a really good value... More 

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SLFEPH, Front Office Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear FarzyB, Thank you very much for sharing your experience with us. We are pleased to learn that you had a fantastic stay and we look forward to seeing you back to your home away from home here in Tainan again soon. Best Regards, Rivers Tsai Front Office Manager More 

Auckland
Contributor
16 reviews 16 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

It's already been covered by most reviewers but this is an excellent hotel. No, it's not the most luxurious place, nor is it the most modern and well equipped. But the service was really what made it great. Everyone was so pleasant to deal with and the concierge was extremely helpful in terms of giving us information and hailing taxis... More 

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SLFEPH, Front Office Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear kwon123, Thank you very much for your kind feedback. We are delighted to learn that you enjoyed our room and services, which is indeed one of the prime locations downtown Tainan. We hope that you will have the opportunity to stay with us in the near future and we look forward to welcoming you back to your residence in... More 

Perth, Australia
Top Contributor
61 reviews 61 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved everything here. The service, the staff, the amenities, the price and location. We booked a Deluxe Room and got a room on the 30th floor that gave us a view of the university and train station. The room had a comfy king-sized bed with 2 hard and 2 soft pillows. I wouldn't be surprised if they had a... More 

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SLFEPH, Director of Food and Beverage at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Jay T, Thank you very much for choosing Shangri-La’s Far Eastern Plaza Hotel Tainan as your home away from home. We are honored to learn that you had a fantastic stay with us. All your positive feedback and recognition will be passed to our concerned teams. We sincerely look forward to welcoming you back in the near future. Best... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

this is my third times chose this hotel when i stayed in tainan. the guest room here is quiet, clean and comfortable. service people are kind enough and willing to solve any problem from you, nice hotel.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLFEPH, 前廳部經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear 淳容 王, Thank you for choosing Shangri-La's Far Eastern Plaza Hotel, Tainan again. It is uplifting to know that you had a great time during your stay and enjoyed our facilities as well as the friendly service provided by our team members. Thank you again for your feedback, and we are looking forward to seeing you again soon for... More 

Lugano, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at Shangri-la's Tainan on the 4th of January, 2015. Our overall experience was excellent, as far as room comfort, space and cleaness was concerned, but most of all we were impressed by the courtesy and helpfullness of the whole staff, from the reception employees to the door attendant. We cannot miss to tell, what happened after our departure:... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLFEPH, Front Office Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Lucia F, Thank you very much for sharing your experience with us. We are thrilled to know that you enjoyed a good time with us. It is also our pleasure to provide you a wonderful experience by the helpful service from our team members. We appreciate your review and look forward to welcoming you again soon! Best Regards, Rivers... More 

Tokyo, Japan
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my girlfriend for two nights and I highly recommend this hotel for anyone visiting the city of Tainan. Although its price range is very reasonable for a Shangri-la hotel, you can expect a full range of service from the 5-star brand. On the first night we asked the direction to a restaurant at the concierge desk... More 

Was this review helpful? Yes
SLFEPH, Resident Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear jakephot, Thank you very much for taking your time and sharing your valuable comments with us. I am very happy to read that you experienced our true Shangri-La hospitality from the heart for your stay. Your feedback is very important to us and I will share your comment with all our team. I would like to thank you for... More 

London, United Kingdom
Top Contributor
153 reviews 153 reviews
77 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel, by the rear entrance to Tainan rail station, has almost everything you'd expect from a famous international chain in this price range, including enormous beds, a rooftop pool, a spa and a sauna / hot springs facility. And the room rates can be surprisingly reasonable. Ultimately however the atmosphere is rather sterile, and there is nothing about the... More 

Was this review helpful? Yes
SLFEPH, Front Office Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear beijingduck, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay. Thank you again for your continuous support and we look forward to welcoming you back to Shangri-La Far Eastern Plaza Hotel, Tainan, your residence in Tainan, in the very near future. Best... More 

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Additional Information about Shangri-La's Far Eastern Plaza Hotel Tainan

Address: No.89 West Section, University Road, Dong District, Tainan 70146, Taiwan
Location: Taiwan > Tainan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La's Far Eastern Plaza Hotel Tainan 5*
Number of rooms: 333
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Hotel Style:
#1 Family Hotel in Tainan
#1 Luxury Hotel in Tainan
#1 Spa Hotel in Tainan
#1 Business Hotel in Tainan

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