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Shangri-La's Far Eastern Plaza Hotel Tainan

Travelers' Choice award winner
5.0 of 5
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No.89 West Section, University Road, Dong District, Tainan 70146, Taiwan
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Shangri-La's Far Eastern Plaza Hotel Tainan
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Ranked #1 of 116 Hotels in Tainan
A recent review
5 of 5 stars reviewed 6 days ago
HugodelaF Troy, Michigan
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639 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Troy, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

From the lobby to the rooms and amenities, this hotel was amazing. I wish I could have stayed there longer. The wifi is not that fast, but its fast enough to work. Its quiet, elegant and the service is exceptional.

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SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear HugodelaF, Thank you very much for sharing your staying experience with us. We are happy to know that you have enjoyed your Shangri-La experience in Tainan. We look forward to seeing you back to your home away from home here in Tainan again soon. Best Regards, Erich Kaiserseder General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I must say that we were quite disappointed with our stay. The check-In went smoothly,staff was competent and friendly esp offering of local map.However, after reading all the wondeful reviews we were rather disappointed with the room. We tried to request for a double bed but were told that the hotel was full. Since we started our 20th wedding anniversary... More 

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear rmtlau, Thank you for taking your valuable time sharing your feedback with us. We are regretful to learn that your staying experience did not meet our usual standard. We take every guests' comment seriously and improvement has been made immediately. Should you wish to discuss further, please do not hesitate to contact me at erich.kaiserseder@shangri-la.com. Thank you again for... More 

Jakarta, Jakarta Raya, Indonesia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent 3 nights at Shangri La Eastern Plaza, which made our vacation so relaxing! The Reception staff gave us a wonderful welcome and the room we were assigned to (3406) was great with a stunning view of the city. The selection at the breakfast buffet was vast and we had a great start of the day with the authentic... More 

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SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear FAG836, Many thanks for your heartwarming review via Tripadvisor! We are truly happy to know that you have enjoyed your Shangri-La experience in Tainan. Please know that your compliments are much appreciated and will be shared with our team members. We truly look forward to welcoming you back again soon. Best Regards, Erich Kaiserseder General Manager More 

Saitama-shi, Saitama, Japan
Contributor
14 reviews 14 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in front of Tainan station. The department store is next to the hotel. Swimming pool is outside. So if you want to swim early in the morning or late night in certain time frame, it would not be comfortable. There are enough kind of training equipment and treadmill are available at the gym. Breakfast is served in... More 

Was this review helpful? Yes 1
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Hiro_S_12, Thank you very much for taking your precious time and sharing your experience with us. We are pleased to learn that you enjoyed a good time with us. In regards to dinner at the buffet, we greatly appreciate your comments that help us improve. I am always grateful to receive direct feedback from my guests as it enables... More 

London, United Kingdom
Top Contributor
58 reviews 58 reviews
50 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was our wedding anniversary, we were upgraded to a fantastic room with an amazing city view and large windows. A red rose, some wine and cakes were also in our room! The pool wasn't as luxurious as we had hoped. In the shade for most of the day and you have to wear compulsory swimming caps!!

Was this review helpful? Yes 1
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear chrismartinuk, Happy anniversary and thank you for sharing your wonderful experience with us. Your precious feedback will motivate us for further enhancement. We appreciate your review and look forward to welcoming you again soon! Best Regards, Erich Kaiserseder General Manager More 

Taiwan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed at Shangri La Tainan for many times, in fact, this is the only hotel I chose to stay everytime I visit Tainan, the services and the staff are simply very welcoming and friendly! For Horizon Club member, the hotel has a seperate breakfast floor which is not as crowded and you can at anytime go there and... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Samyuan88, Thank you for staying in Shangri-La's Far Eastern Plaza Hotel Tainan and sharing your valuable review on us! We are thrilled to know that you enjoyed a good time with us. It is also our pleasure to provide you a wonderful experience by the helpful service from our team members. We appreciate your review and look forward to... More 

Taipei
Top Contributor
53 reviews 53 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Of course it is a hotel with quality, room is cozy and staff are nice with good trained. It is also near by Tainan train station so there are lots of things to see near by. The room was clean and big enough. Very suitable for business person. We went there for business purpose and we stayed there only one... More 

Was this review helpful? Yes 1
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Yehwanyun, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay. All your positive feedback and recognition will be passed to our concerned teams. We certainly will look into the areas that you mentioned and we look forward to serving you again in... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We went to Tainan mainly for the food and this is the best hotel around the area. We were relieved that we have chosen this hotel as the whole Tainan felt like taipei in the 90s. The hotel is located just next to a department store and the Tainan station is just across the street . You can also walk... More 

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Chan V, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay and the city. We certainly will look into the areas that you mentioned and we look forward to serving you again in the future. Best Regards, Erich Kaiserseder General Manager More 

Kaohsiung, Taiwan
2 reviews
4 of 5 stars Reviewed March 23, 2015

3 minutes walk to train station. Very nice roomy guest room and bath room, higher level has great view. Buffet breakfast is super with local delicacy. Service in general is good but some employees can use more training.

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear HLW1229, Thank you very much for sharing your staying experience with us. It is uplifting to learn that our facilities and breakfast are up to your expectations. We truly look forward to welcoming you back again soon. Best Regards, Erich Kaiserseder General Manager More 

Siem Reap, Cambodia
Contributor
20 reviews 20 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 23, 2015

Visiting a friend in Taipei we decided to get away from the city and take a weekend trip to Tainan which was a quick train ride on the high speed rail. The hotel was conveniently located just steps away from the station and within walking distance e of restaurants, bars, and quick ride from the night and day markets. Tainan... More 

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Faina G, Thank you very much for sharing your experience with us. It is uplifting to learn that our facilities and services are up to your expectations. Your kind feedbacks are highly appreciated and we sincerely look forward to welcoming you back in the near future. Best Regards, Erich Kaiserseder General Manager More 

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