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Shangri-La's Far Eastern Plaza Hotel Tainan

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No.89 West Section, University Road, Dong District, Tainan 70146, Taiwan
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1 room 1 guest
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710 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
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English first
  • All months
    (710)
  • Mar-May only
    (153)
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    (195)
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    (181)
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Hong Kong, China
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

They located at citi centre and the room is spacious with gorgeous view,you can lie down on the bed and enjoy the Tainan 's view. The service was excellent and the swimming pool also very good. Never try the restaurant this time. But overall excellent thank you

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed yesterday NEW

Needs renovation...worst customer service as a five start hotel ...the pics look good ...but can you imagine ugly woman after make up remove......... The food is soso ...and if you can don't even come to Tainan ...those attraction are so bad ......only 1 night market ok ..just stay in Taipei

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I alternate between Shangri-la Tainan and Landis when I go to Tainan for business trips. I think both hotels are equally nice. However, I think Shangri-la is better in terms of location for good restaurants and happenings. There are many nice restaurants within walking distance. Oh also, the spa in the hotel is outstanding!

Was this review helpful? Yes
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Tsae Jen W, Thank you very much for sharing your wonderful experience with us. We are thrilled to learn that you enjoyed your stay and your precious feedback will definitely motivate us to keep up a high hospitality standard. We truly look forward to welcoming you back again soon. Best Regards, Ross Miles-Cadman General Manager More 

Aachen, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel many times during the last 6 years and every time it had been a great experience! Great location, great rooms, great stuff (best concierge/ front door team) - great hotel. Traveling to Tainan means stay in ShangriLa's Hotel Tainan.

Review collected in partnership with shangri-la.com

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SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Guido W, Many thanks for your heartwarming review via Tripadvisor! We are truly happy to know that you have enjoyed your Shangri-La experience in Tainan. Thank you again for your continuous support and we look forward to welcoming you back to Shangri-La Far Eastern Plaza Hotel, Tainan, your residence in Tainan, in the very near future. Best Regards, Ross... More 

Travelexperience12
Level Contributor
208 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago

We were booked in to this hotel for one night as part of a tour group. It is a comparatively high rise city hotel and the welcome in a very large reception area was friendly and efficient. Our Deluxe Room was on one of the higher floors, and the room was large and very well appointed. The view from the... More 

Was this review helpful? Yes
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Travelexperience12, Many thanks for your heartwarming review via Tripadvisor! We are truly happy to know that you have enjoyed your Shangri-La experience in Tainan. Thank you again for your support and we look forward to welcoming you back to Shangri-La Far Eastern Plaza Hotel, Tainan, your residence in Tainan, in the very near future. Best Regards, Ross Miles-Cadman General... More 

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our trip to Tainan was a 1 night stay. The hotel amenities and toiletries our OK. However, the room is not as good as our stay three years ago. The bathroom looks a bit old and dirty in our room, but that was OK. My biggest disappointment was the bed, the bed made me feel itchy for some reasons. I... More 

Was this review helpful? Yes
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Brian L, Thank you for taking your valuable time giving us your feedback. We greatly appreciate your comments that help us improve. I am always grateful to receive direct feedback from my guests as it enables us to continuously improve our product and services. On behalf of my teams in Tainan, we sincerely look forward to welcoming you back... More 

Tainan, Taiwan
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location in Tainan and the staff are extremely friendly and helpful. I've stayed at Silk's place, and Tayih Landis but this is my favorite because of the staff and big rooms. If you're in Tainan for business or just passing through I'd try the Shangri-La first.

Was this review helpful? Yes
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear MWH75, Thank you very much for sharing your staying experience with us. We are thrilled to learn that you enjoyed your stay and your precious feedback will definitely motivate us to keep up a high hospitality standard. We truly look forward to welcoming you back again soon. Best Regards, Ross Miles-Cadman General Manager More 

Washington DC, District of Columbia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our trip to Tainan was a stop-over from our stay in Alishan mountain resort to the east coast of Taiwan. The hotel is located right near the TR train station where a lots of eateries and shops are located around the station. The hotel is connected to the modern shopping mall with restaurants. As first-time visitors, we were given a... More 

Was this review helpful? Yes
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Ahncharles, Thank you very much for sharing your experience with us. It is uplifting to learn that our location and services are up to your expectations. All your positive feedback and recognition will be passed to our concerned teams. We truly look forward to welcoming you back to the hotel soon. Best Regards, Ross Miles-Cadman General Manager More 

Los Angeles, California, Usa
Level Contributor
152 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Shangri-la hotel locate the Taiwan railway station back door, only about 50 meter, the best location if travel by train to here. Services is wonderful, staffs are excellent and friendly. Room are clean, we check in 2 beds room, woth actually an extra sofa bed on 32th floor. Near by with department store, B2 have restaurants, supermarket, and walking... More 

Was this review helpful? Yes
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Mike W, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay. We look forward to welcoming you back to Shangri-La Far Eastern Plaza Hotel, Tainan, your residence in Tainan, in the very near future. Best Regards, Ross Miles-Cadman General Manager More 

Kuala Lumpur, Malaysia
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check-in was fantastic. Fast and no fuss. Hotel staffs were very welcoming, courteous and helpful. Hotel staffs speak good english. I stayed in a deluxe room on high floor. The room is large and offers a sweeping view of Tainan. Bathroom is spacious. Cleanliness is well-maintained. There is a sofa near the TV and on top of a coffee table... More 

Was this review helpful? Yes
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Localtourists, Thank you very much for sharing your comments. We are delighted to hear that you had a wonderful stay with us in particular the convenient location, spacious room, dining options, facilities and attentive services. Your kind compliment to our staff is highly appreciated and will share your recognition to the team members. We look forward to welcoming you... More 

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