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All 114 Tainan hotels

Shangri-La's Far Eastern Plaza Hotel Tainan

5.0 of 5 Hotel   |   No.89 West Section, University Road, Dong District, Tainan 70146, Taiwan
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Ranked #1 of 114 Hotels in Tainan
A recent review
4 of 5 stars reviewed 5 days ago
L Y Taipei
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613 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taipei
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars NEW

Hotel is a bit out of the way if you are on a tourist visit, but the access is easy enough as it is just mere steps away from the Tainan railway station. The hotel is part of the Tainan FEDS mall I believe, therefore daytime shopping is easy. However no close-by stores are open during the evening, and the... More 

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear L Y, Thank you very much for sharing your wonderful experience with us. We are thrilled to learn that you enjoyed your stay and your precious feedback will definitely motivate us to keep up a high hospitality standard. We truly look forward to welcoming you back again soon. Best Regards, Erich Kaiserseder General Manager More 

Portland, Maine
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the Shangri-La Far Eastern in Tainan and it was such a glorious stay. I was there for an event and decided to stay overnight. The event itself was well orchestrated and the food and service were excellent. The room was fantastic! It was clean, beautifully appointed and so comfortable. I had a great view of the... More 

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Nancy S, Thank you very much for choosing Shangri-La’s Far Eastern Plaza Hotel Tainan as your home away from home. We are honored to learn that you had a fantastic stay with us. Your kind feedbacks are highly appreciated and we sincerely look forward to welcoming you back in the near future. Best Regards, Erich Kaiserseder General Manager More 

Bristol, United Kingdom
Top Contributor
112 reviews 112 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a family stay during a road tour of inner Taiwan. We received the usual high standard of friendly service that we have come to expect from this chain. The room was comfortable, with all the expected extras. The Chinese food in the restaurant was delicious. We had a slight problem with slow waiter service at one evening meal,... More 

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SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear PGNM, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay and the city. Thank you again for your continuous support and we look forward to welcoming you back to Shangri-La Far Eastern Plaza Hotel, Tainan, your residence in Tainan, in the very... More 

Hong Kong
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the hotel for 2 nights during the Christmas holidays in 2014. The hotel is very near the Tainan Train Station and is very convenient if you travel by train to Tainan. Free parking for guests who travel by car. The rooms are spacious with no additional charge for kids. Great buffet breakfast and dinner in the hotel... More 

Was this review helpful? Yes
SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear THo3, Thank you very much for sharing your staying experience with us. We are pleased to learn that you had a fantastic stay and we look forward to seeing you back to your home away from home here in Tainan again soon. Best Regards, Erich Kaiserseder General Manager More 

Taipei, Taiwan
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at Shangri-La Hotel Tainai for business travel. Arrived quite late that day so the staff has upgraded my room from superior to deluxe, which offered more space and sweeping view after a long day of drive from Taipei to Tainai. The bathroom is compact with gigantic bathtub, glassed shower room, and two-person wash basin. These facilities are simple... More 

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SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Crystalyschang, Many thanks for your heartwarming review via Tripadvisor! We are truly happy to know that you have enjoyed your Shangri-La experience in Tainan. Please know that your compliments are much appreciated and will be shared with our team members. We truly look forward to welcoming you back again soon. Best Regards, Erich Kaiserseder General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

location is good and easy to access (near Tainan train station). The hotel is connected to a department store where you can enjoy some leisure time and shopping. You can easily get a cap at hotel entrance and taxi fares is not expensive, especially if you travel in a group. Wifi is complimentary and connection is smooth and speedy. highly... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLFEPH, Front Office Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Clara C, Thank you very much for sharing your comments. We are pleased to learn that you had a fantastic stay and we look forward to seeing you back to your home away from home here in Tainan again soon. Best Regards, Rivers Tsai Front Office Manager More 

Izmir, Turkey
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my second stay in this beautifull hotel. Great location very close to city center almost walking distance to anywhere and also next to Tainan Train station. Very convenient stuff is helpful as always. My only recommendation is to increase amenities daily fruit platter for example will be a great start for someone who has jet lag and miss... More 

Was this review helpful? Yes
SLFEPH, Front Office Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Tertinaz, Thank you very much for taking your precious time and sharing your experience with us. We are pleased to learn that you had a fantastic stay. In regards to your recommendation about our amenity, we will certainly review it for further improvement. And we look forward to seeing you back to your home away from home here in... More 

Hong Kong
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I had four nights at the Shangri-La, and we absolutely loved it. We were treated extremely well during our stay. We booked the horizon room, so we had access to the Horizon Club breakfast and canapés in the evenings. I would 100% recommend it if you want something relaxing and good service. Good selection of wines and... More 

Was this review helpful? Yes
SLFEPH, Director of Food and Beverage at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Bohenia C, Thank you for staying in Shangri-La's Far Eastern Plaza Hotel, Tainan and sharing your valuable review on us! We are thrilled to know that you enjoyed a good time with us, especially in our Horizon Club. It is also our pleasure to provide you a wonderful experience by the helpful service from our team members. We appreciate... More 

Taipei, Taiwan
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Not recommended to return to this hotel in Tainan. The facilities in the guest rooms are out of date. The management is not experient and is not able to handle either customers' complaints or problem. The entire hotel needs to be improved comparing with other locations among SHANGRI la hotels.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLFEPH, Resident manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Albert T, Thank you for taking your valuable time sharing your feedback and had a further discussion with us. We are pleased to establish your confidence back and solve your problem. Looking forward to have a long term relationship with you, and offer you a great Shangri-La experience. Best Regards, Yu Lik Ng Resident Manager More 

Taipei, Taiwan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is good, and only 3 minutes to Tainan train station. The breakfast is awesome, and you may enjoy many special local food in the morning. National Cheng-Kung University is nearby; you can enjoy a peaceful walk in the Banyan Garden.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLFEPH, Director of Sales and Marketing at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear chinien, Thank you very much for sharing your experience with us. We are thrilled to know that you enjoyed a good time with us. We appreciate your review and look forward to welcoming you again soon! Best Regards, Jun Shinohara Director of Sales and Marketing More 

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Additional Information about Shangri-La's Far Eastern Plaza Hotel Tainan

Address: No.89 West Section, University Road, Dong District, Tainan 70146, Taiwan
Location: Taiwan > Tainan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La's Far Eastern Plaza Hotel Tainan 5*
Number of rooms: 333
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Hotel Style:
#1 Family Hotel in Tainan
#1 Spa Hotel in Tainan
#1 Luxury Hotel in Tainan
#1 Business Hotel in Tainan

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