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Shangri-La's Far Eastern Plaza Hotel Tainan

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No.89 West Section, University Road, Dong District, Tainan 70146, Taiwan
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Shangri-La's Far Eastern Plaza Hotel Tainan
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Shangri-La's Far Eastern Plaza Hotel Tainan
Shangri-La's Far Eastern Plaza Hotel Tainan
Shangri-La's Far Eastern Plaza Hotel Tainan
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696 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check-in was fantastic. Fast and no fuss. Hotel staffs were very welcoming, courteous and helpful. Hotel staffs speak good english. I stayed in a deluxe room on high floor. The room is large and offers a sweeping view of Tainan. Bathroom is spacious. Cleanliness is well-maintained. There is a sofa near the TV and on top of a coffee table... More 

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Taipei
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Shangri-La Tainan is conveniently located next to the Tainan City train station and National Cheng-Kong University. Nice decor, spacious rooms, friendly and attentive staff, delicious buffet with local specialties, what more could a tourist ask? Highly recommended!

Review collected in partnership with shangri-la.com

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SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Daniel L, Thank you very much for sharing your staying experience with us. We are pleased to learn that you had an enjoyable stay and we look forward to seeing you back to your home away from home here in Tainan again soon. Best Regards, Ross Miles-Cadman General Manager More 

Hong Kong, China
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A really nice hotel with gorgeous and really big rooms. The room had the most comfortable bed I've ever slept in! The staff are very friendly and sorted me out an early check in and late check out, even though they were fully booked. The restaurants and bars serve a great range of food. Great location for exploring Tainan.

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SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Lucy D, Many thanks for your heartwarming review via Tripadvisor! We are truly happy to know that you have enjoyed your Shangri-La experience in Tainan. Please know that your compliments are much appreciated and will be shared with our team members. We truly look forward to welcoming you back again soon. Best Regards, Ross Miles-Cadman General Manager More 

Surrey
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights in a horizon club room. This particular shangri-la isn't quite like any other I have stayed in. I suspect that's largely down to the hotel building itself, which according to a member of staff we spoke to was designed for Hyatt, then left empty for a number of years before shangri-la opened. It's certainly not an... More 

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SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Jay78uk, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay. It is also our pleasure to provide you a wonderful experience by the helpful service from our team members. Your kind feedbacks are highly appreciated and we sincerely look forward to welcoming... More 

Hong Kong Region, China
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room size was great and the concierge service by email was fantastic, very responsive. Quite old style though and conveniently located next to a Mall and very close to the Tainan train station. However, I found that the non-smoking room had a musty smell which once you put the aircon on, it wasn't as noticeable. Also, the downside is that... More 

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SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear AnnieTHK, Thank you very much for taking your precious time and sharing your experience with us. We are glad to learn that you like our service. In regards to the comments about the smell when you put the air condition on, we will certainly review it for further enhancement. Once again, appreciate your kind feedback and we truly look... More 

DivaRose
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 26, 2015

Excellent hotel in Tainan. I love the room size, it's massive so plenty of space for you to unwind. Hotel and room are all well maintained and clean. The service is fantastic and I like how they had a pianist in the lobby playing music softly. The hotel is linked to a small shopping centre (which has Starbucks) and a... More 

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SLTNDM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear DivaRose, Many thanks for your heartwarming review via Tripadvisor! We are truly happy to know that you have enjoyed your Shangri-La experience in Tainan. Please know that your compliments are much appreciated and will be shared with our team members. We truly look forward to welcoming you back again soon. Best Regards, Erich Kaiserseder General Manager More 

Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 23, 2015

Arrived at 10pm. Check in was seamless. Really liked this hotel as it's tasteful and subtle. Frieda was very helpful and knowing that we were in Tainan for the first time explained where we can go for street food and tour Tainan. Everyone from the bell boy was attentive We've been on the road since 1pm and stuck at airport... More 

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SLTNDM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Line l, Thank you for staying in Shangri-La's Far Eastern Plaza Hotel Tainan and sharing your valuable review on us! We are thrilled to know that you enjoyed a good time with us, especially the facilities and service. It is also our pleasure to provide you a wonderful experience by the helpful service from our team members. We appreciate... More 

Crecy-la-Chapelle, France
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 21, 2015

On a business trip, I stayed a week in a Horizon Club room. Big room, well equipped as well as the bathroom and all very clean. As a bonus you can count on a silent running air conditioner. Breakfast and especially the evening snacks in the lounge are very tasteful while the service is friendly and professional. Just one little... More 

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SLTNDM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Creten22, Thank you very much for sharing your experience with us. It is uplifting to learn that our facilities and services are up to your expectations. All your positive feedback and recognition will be passed to our concerned teams. In regards to the happy hour time, we fully understand and will further discuss for possible adjustment. We truly look... More 

Taipei, Taiwan
Level Contributor
90 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed June 4, 2015

Stayed a few months back. The hardware is certainly decent. It was the same smell of all Shangri-Las. The room and toiletries were nice. The bed was comfortable. The service was decent but nothing to write home about. The gym is massive and fantastic. I will give them that. In fact, it is one of the best gyms you will... More 

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Howardpan, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Jchanlifat, We appreciate your comments and are pleased that you enjoyed our Shangri-La brand consistency across our hotels. We regret that the dining experience we provided did not meet your expectations. Rest assured that waiving the charges is only the first step in our recovery and efforts to improve. We look forward to welcoming you back on your next... More 

boston
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 28, 2015

We've stayed at Shangr-La hotels in other far east cities, this one has similar design with rooms surrounding the center atrium. It's very well maintained and service is very good. The concierge team was extremely helpful from restaurant suggestions to assisting with transportation, even procuring the HSR tickets for us, etc. The rooms are very spacious and there's a soaking... More 

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SLFEPH, General Manager at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear worldtraveler1011, Thank you very much for sharing your comments. We are delighted to hear that you had a wonderful stay with us in particular the convenient location, spacious room, dining options and attentive services. Your kindest compliment to our concierge team is highly appreciated and will share your recognition to the team members. We look forward to welcoming you... More 

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