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Shangri-La Hotel Kathmandu

4.5 of 5 Lazimpat, Kathmandu, Nepal
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Shangri-La Hotel Kathmandu
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Shangri-La Hotel Kathmandu
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260 reviews from our community

Traveler rating
    46
    117
    66
    22
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marlborough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed here 3 times during our stay in Nepal and coming back here was like coming home. It is tucked away down a side street along with some shops and the lovely Gaia restaurant, off one of the main shopping streets. The rooms are basic and some bigger than others, the showers also run cold for a little while... More 

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Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. We are delighted to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team efforts. Feedback... More 

Mumbai (Bombay), India
Top Contributor
135 reviews 135 reviews
123 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

so guys this is not THE Shangrila , i guess it use to be once , this is a average 4 star property with average rooms, garden is quite big, location is good and the staff was nice and helping. its a decent value for money hotel if you wana stay in the city center..

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Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Dubey, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly encourages our team to further strive towards achieving excellence. The team at the hotel looks forward... More 

Macau, China
Top Contributor
84 reviews 84 reviews
59 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As others have pointed out, the hotel is not affiliated with the Shangri-La group, so don't expect a property commensurate with those standards. On the positive side, it is a low rise property with a nice outdoor garden area and pavilion at the back. The building itself is somewhat decrepit. The staff are great, and compensate for some of the... More 

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Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. Thank you for your feedback, which will be shared with team, so that we can better prepare our... More 

Canberra, Australia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in room 214. Room was very quiet, good size and clean. I think for the price you would expect a bit more. For example, more comfortable beds, fluffy bed coverings, better shower fitting (sprays everywhere but down) and better toiletries. The general hotel has a good feel. The staff are friendly and helpful. Food at restaurant is reasonably... More 

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Actually really enjoyed our stay here, wouldn't say it's 5 star, but you can't expect 5 star luxury in this side of the world ;) clean, quite modern, warm showers, actually hot most of the the time, and great staff, always smiling and ready with a "namaste" Upstairs seemed newer then down stairs, but all good. Now, the breakfasts, they... More 

Was this review helpful? Yes 2
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Ms. Patricia, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and thank you for taking the time to share the review here on Trip Advisor. It was pleasure to have you as our guest and it is so inspiring to learn that you had enjoyed... More 

Makati Philippines
Top Contributor
89 reviews 89 reviews
50 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I think the biggest disadvantage this hotel has is the fact that it shares the same name as the Shangri-la group which is known for their 5 star luxury hotels and service. As a result, guests come in with very high expectations. At least I did as the hotel was booked by a tour operator as part of our 8... More 

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. We have noted your comments which have been addressed with the concerned department. Thank you for your feedback,... More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here when went to Kathmandu during Christmas 2014. The location of the hotel is not very appropriate, its located in the middle of no where an the area around doesn't seem good too. Its a small hotel with a 2-3 restaurants, a garden,a bar and few rooms. The rooms were good. Food was just amazing, I think food is... More 

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We are very grateful for your recognition towards our effort in providing quality service and facility. Your comments will be shared with our entire team which will encourage them to further strive towards achieving excellence.... More 

Doha, Qatar
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed in a few Shangri La properties, and can comfortably say this has to be their lowest quality one. BUT...for all fairness to the hotel, two points must be made: 1- In comparison to other hotels in Kathmandu, this is way above average. 2- I would give 2.5 stars for its quality given that it has the Shangri... More 

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. For your information we are not affiliated with any international chain and our hotel has established our very... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel from 23rd till 27th dec, 2014!!!A magnificent hotel where staff go the extra mile to make you feel welcome. From the toilet attendant who greets you like a long lost friend, to the waiter who brings you, unbidden, delicious dessert samples, this is a truly lovely experience. From remembering my name to facilitating my requests... More 

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Manish, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and thank you for taking the time to share the review here on Trip Advisor. It was pleasure to have you as our guest and it is so inspiring to learn that you had enjoyed... More 

Jaipur, India
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 15, 2014

I visited this hotel in June 2014 with family and was extremely disappointed with the hospitality. Even the ambiance of the hotel was a turn-off. Definitely not a value for money. Even the location of the hotel isn't great.

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. As regards your comments I would like to inform you that we have upgraded our facilities like Rooms, Lobby,... More 

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Additional Information about Shangri-La Hotel Kathmandu

Address: Lazimpat, Kathmandu, Nepal
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel Kathmandu 4.5*
Number of rooms: 100
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Also Known As:
Shangri La Kathmandu
Shangri La Hotel Kathmandu
Hotel Style:
#3 Casino Hotel in Kathmandu
#13 Luxury Hotel in Kathmandu
#17 Spa Hotel in Kathmandu

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