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Shangri-La Hotel Kathmandu

Lazimpat, Kathmandu, Nepal
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Shangri-La Hotel Kathmandu
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Shangri-La Hotel Kathmandu
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275 reviews from our community

Traveler rating
    48
    126
    68
    23
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Skipton, United Kingdom
Top Contributor
53 reviews 53 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights before travelling up to one of the hill stations. The staff are all very good and the bar and gardens at the back are very restful, the food though in the evening was s little unimaginative from the buffet, beef stroganoff for example, surely there must be some more local dishes, The breakfast though... More 

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East Anglia
Top Contributor
109 reviews 109 reviews
107 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Shangri La is a perfectly acceptable old-style ‘colonial’ hotel, and nothing to do with the luxury hotel chain of the same name. It’s maybe a bit tired, but it provided a comfortable stopover for us on a number of single-night returns to Kathmandu over several weeks. It seems to be used by many of the big trekking package companies.... More 

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Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. As regards your comment on WiFi, we provide free WiFi in Lobby, Lost Horizon Cafe, Shambala Garden and in... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was great, with attentive staff. The grounds are well kept and the rooms clean and modern. They provide you with two large 1L bottles as the water is not potable. The hotel has a professional staff and provides concierge services to connect you tot he rest of Nepal. The only thing I found lacking was the food. The... More 

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Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking time to share the review on Trip Advisor. We appreciate you taking the time to make us aware of your delightful experience during your stay. Your comments will be shared with our entire team. This... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here 2 weeks ago. The room was spacious and reasonably well appointed, and the breakfast was comprehensive. Hotel staff were very helpful. The restaurant had a very pleasant outlook to the garden. I thought the location was a little out of the way but less hectic compared with the Thamel area. I think there should have been free... More 

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Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! Your comments will be shared with our entire team which will encourage them to further strive towards achieving excellence. The team at the hotel looks forward to welcome you back and assure you of another... More 

Gurgaon, India
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i visited this hotel with my friends in this march its an old but good property half an hour drive from airport nice and big rooms clean and good washrooms, nice housekeeping staff room service is also good clean and good pool and garden area. overall value for money hotel.

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Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Vineet, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly encourages our team to further strive... More 

Stockbridge, United Kingdom
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent two nights at the hotel before and after a trek. I should say that I am not normally a backpacker. Having read Trip Advisor, I went with lowish expectations but was very pleasantly surprised. The staff were friendly and helpful, there is a decent buffet breakfast and we had dinner one evening which was very tasty. There is... More 

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. We are delighted to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team efforts. We... More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 21, 2015 via mobile

This is a hotel with stupid management and Way too expensive. The only thing going for this hotel is the location, everything else sucks including food. Check in took 90 minutes and the room another 2 hours. The room was very average and tired. More like a motel room and absolutely not worth the price I paid. The people on... More 

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. James Bird, Greetings from Shangrila~La Hotel, Kathmandu! As regards your comment on check in which took 90 minutes and another 2 hours to get the room, I disagree with you because check in takes hardly 1 minute and after check in you get the room. Upon checking guest history in our system, we could not find any record... More 

Philippines
Top Contributor
52 reviews 52 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 12, 2015

This hotel is basic but is fine. Bit dusty but the entire Kathmandu is full of dust! Staff is good and we were comfortable in the room. It's breakfast area a bit busy but self service too. Not far from the airport.

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and thank you for taking the time to share the review here on Trip Advisor. It was pleasure to have you as our guest and it is so inspiring to learn that you had enjoyed such... More 

Beijing
Top Contributor
80 reviews 80 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 4, 2015

We stayed for a week at the Shangri-La Kathmandu (as other reviews have mentioned, this is not part of the Shangri-la chain and is decidedly more downscale). The hotel is pleasant and the service is good. The best part of the hotel is the garden in the back where you can eat outside and enjoy the atmosphere. The Lost Horizon... More 

Was this review helpful? Yes 3
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Mahony, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We are very grateful for your recognition towards our effort in providing quality service and facility. Your comments will be shared with our entire team which will encourage them to further strive towards achieving... More 

Visakhapatnam, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 27, 2015

I had stayed at The Shangrila Kathmandu for two days before visiting pokhara and then one more day on returning. Hotel is average.There infrastructure is old and rooms are old. ground floor is smelly and noisy so prefer rooms from higher floors. staff do respond promptly.

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Sailesh, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! Your comments will be shared with our entire team which will encourage them to further strive towards achieving excellence. The team at the hotel looks forward to welcome you back and assure you of... More 

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