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Shangri-La Hotel Kathmandu

Lazimpat, Kathmandu 655, Nepal
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Shangri-La Hotel Kathmandu
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Shangri-La Hotel Kathmandu
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292 Reviews from our TripAdvisor Community

Traveler rating
    54
    135
    68
    25
    10
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56
81
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
  • All months
    (292)
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    (97)
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    (52)
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    (64)
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Kolkata (Calcutta), India
Contributor
14 reviews 14 reviews
2 of 5 stars Reviewed 2 days ago NEW

The hotel has a rich heritage ambiance and the location is also very prime on Lazimpat road. However, the food, rooms and service is not at par with other big hotels. Instead for food, there is a very amazing Vietnamese restaurant opposite this hotel called 'Saigon Pho' which is simply amazing in terms of food.

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New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the hotel during the nepal earth quake.There were limited staff and resources but still the hotel staff provided us the utmost care and service they could. The staff was courteous and was ready to help at all times. the Hotel did extremely well at a very difficult time.

Was this review helpful? Yes 1
Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a late booking at this hotel because our booked hotel was in the Pathan district and damaged by the earthquake. It seemed an oasis amidst the devastation, with delightful garden and tents erected for us to sleep outside whilst the tremors continued. Staff were charming, food excellent and we felt well cared for.

Was this review helpful? Yes 1
New Delhi
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for two nights in March this year before leaving for Everest BC hike. The hotel is very nice,the staff really polite and smiling. Rooms are not all that big but has everything. They offer two bottles of mineral water each day complimentary. No free wifi in room but free in public places like lobby, coffee shop, swimming... More 

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We appreciate you taking the time to make us aware of your delightful experience during your stay. Your comments will be shared with our entire team. This certainly encourages our team to further strive towards... More 

Gurgaon, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the hotel during the nepal earth quake, since there were limited staff but still the hotel staff provided us the utmost care and service they could. The staff was courteous and was ready to help.

Was this review helpful? Yes 2
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. Thank you for your moral support during difficult time and we are very grateful for your recognition towards our effort in providing quality service and... More 

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located out of the torust hub of Thamel, so it is quiet. However there are shops and restaurants nearby so it is convenient. Rooms were not that good, pretty small and basic, what is best here are the gardens and swimming pool area. Nice place to unwind after a busy day.

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly encourages our team to further strive towards... More 

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed this hotel for my trekking tour in Nepal for three night . Hotel is in good location . On the day of arrival the welcome drink and fresh towel refresh my a lot. Room was big and very comfortable bed. Food and restaurant was great and servive also not bad. Staffs were very friendly and helpful.

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly encourages our team to further strive towards... More 

Bangkok, Thailand
Contributor
15 reviews 15 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My apartment trashed in earthquake. Went to try & stay at Shangri-La & they refused to give rooms @$150p/n to victims of quake! After arguments they gave in . Rooms basic & food. Not a good experience all round. Founding lady on t front desk tried to help despite her management!

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for taking the time to share the review on Trip Advisor. As regards your comment you were extremely lucky to get the room as we manage one to you with great difficulty. For your information we have given you 40% discount on our normal room tariff. Regards Kishor Thakur Rooms Division... More 

Travelers are raving about these Kathmandu hotels

delhi
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed in the hotel from 22nd April to 25th April. Yes in mid of devastating Earth Quake. The hotel came best of my expectations. The staff is very courteous and kind. All of the guests stayed in garden area in night to survive the quake and hotel staff was continuously checking and helping us. My family and I are... More 

Was this review helpful? Yes 2
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Yogendra, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. Thank you for your moral support at this difficult time. We are very grateful for your recognition towards our effort in providing quality service... More 

Sydney, Australia
Top Contributor
109 reviews 109 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 20, 2015

This hotel is a quiet oasis in a busy town. Well located about 15min from the shops of Thamel it has lovely gardens and a small pool to relax in. The staff are friendly and rooms are clean and quiet. The rooms have not been refurbished for some time but beds are comfortable and flat TV screens and wifi all... More 

Was this review helpful? Yes 2
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly encourages our team to further strive towards... More 

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