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All 134 Kathmandu hotels

Shangri-La Hotel Kathmandu

4.5 of 5 Hotel   |   Lazimpat, Kathmandu, Nepal
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Shangri-La Hotel Kathmandu
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66%
Ranked #62 of 134 hotels in Kathmandu
A recent review
5 of 5 stars reviewed 1 week ago
hemt3 New Delhi, India
  • Overview
  • Reviews (214)
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214 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Bangalore
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

A room you'll find too small, a bed too small and the service standards shallow enough to a level where i literally got told to pay every time i complained as if i was going to run away! There was everything from lack of good amenities to torn bathrobes to an eyehole in the door i couldn't see a thing... More

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Ms. Sharma, Greetings from Shangri~La Hotel, Kathmandu! Thank you for choosing to stay at the Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your constructive feedback on your recent stay. We would firstly like to extend our sincere apologies for the inconveniences and disappointment you... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed for 4 days in the month of June, nice location, good swimming pool, and good value for money. More than anything else very good and courteous staff with excellent customer relationship. I recommend the hotel for stay. Thanks, Hemant Prakash

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Prakash, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We are very grateful for your recognition towards our effort in providing quality service and facility. Your comments will be shared with our entire team which will encourage them to further strive towards achieving... More

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Worst experience ....Room smells, dirty bedsheet, stale tea delivered when ordered, no wifi in rooms...lobby without AC, dinning area- stained chairs, food not tasty except local Nepali Thali..staff not very courteous ....overall not a great experience

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Rohatgi, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. As regards your comments on Lobby A/C & WiFi in rooms, as we are now nearing completion of... More

Mysore, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice Hotel situated in a nice place Very clean rooms Clean Linen Very friendly staff Very efficient A/C Value for money Taxi is available round the clock travel desk helps you plan your trip for the day and compared to outside agency about 20 % expensive but still worth it. Restaurants two in number serves decent food Sizzler is excellant

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Shekhar, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We appreciate you taking the time to make us aware of your delightful experience during your stay. Your comments will be shared with our entire team. This certainly encourages our team to further strive... More

Gurgaon, India
1 review
3 of 5 stars Reviewed 3 weeks ago

Month of June end stay for 2 nights with parents, The rooms on the 4th floor were fine. The corridor noise comes easily into the rooms, especially as the floors are wooden. This hotel is not a Part of Shangri la Chain room charge is same like other star hotels . No restaurant is operating only lawn operate in dinner... More

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Markan, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. As regards your comments on restaurant, at the moment we are upgrading our Coffee Shop, whereas the “Baithak”... More

Lucknow, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent place to stay.......very supportive staff. we pre book the hotel from 21st-24rt June 2014. but unfortunately i could not reach there on 21st june. we reached there on 22nd. Surprisingly they upgraded my accommodation to Junior suit from std room. It was 1st wow!!!!!. hotel refunded me my one night stay amount, it was 2nd Wow!!!!! But there is... More

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We appreciate you for taking the time to make us aware of your delightful experience during your stay. This certainly encourages our team to further strive towards achieving excellence. Our team of staff is our... More

New York City, New York
Top Contributor
130 reviews 130 reviews
65 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms on the 4th floor were fine for both of my stays here. Both had two single beds. They were clean too. The corridor noise comes easily into the rooms, especially as the floors are wooden. The staff are nice but in some cases not very well trained. Requests for room service or something from the bar seemed to... More

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We are very grateful for your recognition towards our effort in providing quality service and facility. Your comments will be shared with our entire team which will encourage them to further strive towards achieving excellence.... More

Biratnagar, Nepal
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 20, 2014

I had stayed here 4 times and can really imagine the hotel in its glory days with the sculptors placed throughout the foyer and stairway, carpeted hallway. However, the room, elevator and bathroom need renovation to compete with other renovated hotels. Garden is smaller than the Hyatt, swimming pool also small. Breakfast is not thing special, in the winter one... More

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your constructive feedback on your recent stay. With regards your comments, we have now completed the renovation of all standard rooms into a... More

Vancouver, Canada
Top Contributor
70 reviews 70 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 17, 2014

Love this hotel and the staff are amazingly helpful. Internet/wifi free in the lobby is a real bonus. The breakfasts are wonderful and had some amazing dinners there. Their coffee bar was my favourite hangout! The gardens are beautifully kept with a team of gardener's and the pool is off to the side and very private surrounded by gardens. I... More

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We appreciate you taking the time to make us aware of your delightful experience during your stay. Your comments will be shared with our entire team. This certainly encourages our team to further strive towards... More

Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

In mid April we enjoyed a two week trip to Nepal that started and ended at the "Shangrila". My understanding before we went was that "Shangrila" was a heavenly place. Well the hotel it certainly lived up to the name in all aspects. It all flows down and through the man in charge - Raju Bikram Shah an excellent host.... More

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Woodhouse, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We appreciate you for taking the time to make us aware of your delightful experience during your stay. This certainly encourages our team to further strive towards achieving excellence. Our team of staff is... More

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Additional Information about Shangri-La Hotel Kathmandu

Address: Lazimpat, Kathmandu, Nepal
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel Kathmandu 4.5*
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Also Known As:
Shangri La Kathmandu
Shangri La Hotel Kathmandu

103 photos of this hotel

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Hotel & grounds (17)
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Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Casino Hotel in Kathmandu #13 Spa Hotel in Kathmandu #13 Luxury Hotel in Kathmandu
Hotel Class
Official Description (provided by the hotel)
Nepal's Own five star boutique hotel in a quite diplomatic district. 100 Deluxe suites, apartments and rooms. Beautiful serene landscaped garden and first class service. ... more   less 
Number of rooms
100

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