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Shangri-La Hotel Kathmandu

4.5 of 5 Lazimpat, Kathmandu, Nepal
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Shangri-La Hotel Kathmandu
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Shangri-La Hotel Kathmandu
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267 reviews from our community

Traveler rating
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    67
    23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This is a hotel with stupid management and Way too expensive. The only thing going for this hotel is the location, everything else sucks including food. Check in took 90 minutes and the room another 2 hours. The room was very average and tired. More like a motel room and absolutely not worth the price I paid. The people on... More 

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Philippines
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is basic but is fine. Bit dusty but the entire Kathmandu is full of dust! Staff is good and we were comfortable in the room. It's breakfast area a bit busy but self service too. Not far from the airport.

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Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and thank you for taking the time to share the review here on Trip Advisor. It was pleasure to have you as our guest and it is so inspiring to learn that you had enjoyed such... More 

Beijing
Top Contributor
79 reviews 79 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for a week at the Shangri-La Kathmandu (as other reviews have mentioned, this is not part of the Shangri-la chain and is decidedly more downscale). The hotel is pleasant and the service is good. The best part of the hotel is the garden in the back where you can eat outside and enjoy the atmosphere. The Lost Horizon... More 

Was this review helpful? Yes 3
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Mahony, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We are very grateful for your recognition towards our effort in providing quality service and facility. Your comments will be shared with our entire team which will encourage them to further strive towards achieving... More 

Visakhapatnam, India
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I had stayed at The Shangrila Kathmandu for two days before visiting pokhara and then one more day on returning. Hotel is average.There infrastructure is old and rooms are old. ground floor is smelly and noisy so prefer rooms from higher floors. staff do respond promptly.

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Sailesh, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! Your comments will be shared with our entire team which will encourage them to further strive towards achieving excellence. The team at the hotel looks forward to welcome you back and assure you of... More 

Marlborough, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 21, 2015

We stayed here 3 times during our stay in Nepal and coming back here was like coming home. It is tucked away down a side street along with some shops and the lovely Gaia restaurant, off one of the main shopping streets. The rooms are basic and some bigger than others, the showers also run cold for a little while... More 

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Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. We are delighted to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team efforts. Feedback... More 

Mumbai (Bombay), India
Top Contributor
137 reviews 137 reviews
125 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed January 20, 2015

so guys this is not THE Shangrila , i guess it use to be once , this is a average 4 star property with average rooms, garden is quite big, location is good and the staff was nice and helping. its a decent value for money hotel if you wana stay in the city center..

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Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Dubey, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly encourages our team to further strive towards achieving excellence. The team at the hotel looks forward... More 

Macau, China
Top Contributor
89 reviews 89 reviews
62 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed January 12, 2015

As others have pointed out, the hotel is not affiliated with the Shangri-La group, so don't expect a property commensurate with those standards. On the positive side, it is a low rise property with a nice outdoor garden area and pavilion at the back. The building itself is somewhat decrepit. The staff are great, and compensate for some of the... More 

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. Thank you for your feedback, which will be shared with team, so that we can better prepare our... More 

Canberra, Australia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 8, 2015

I stayed in room 214. Room was very quiet, good size and clean. I think for the price you would expect a bit more. For example, more comfortable beds, fluffy bed coverings, better shower fitting (sprays everywhere but down) and better toiletries. The general hotel has a good feel. The staff are friendly and helpful. Food at restaurant is reasonably... More 

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 7, 2015

Actually really enjoyed our stay here, wouldn't say it's 5 star, but you can't expect 5 star luxury in this side of the world ;) clean, quite modern, warm showers, actually hot most of the the time, and great staff, always smiling and ready with a "namaste" Upstairs seemed newer then down stairs, but all good. Now, the breakfasts, they... More 

Was this review helpful? Yes 2
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Ms. Patricia, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and thank you for taking the time to share the review here on Trip Advisor. It was pleasure to have you as our guest and it is so inspiring to learn that you had enjoyed... More 

Makati Philippines
Top Contributor
89 reviews 89 reviews
50 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed January 2, 2015

I think the biggest disadvantage this hotel has is the fact that it shares the same name as the Shangri-la group which is known for their 5 star luxury hotels and service. As a result, guests come in with very high expectations. At least I did as the hotel was booked by a tour operator as part of our 8... More 

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. We have noted your comments which have been addressed with the concerned department. Thank you for your feedback,... More 

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Additional Information about Shangri-La Hotel Kathmandu

Address: Lazimpat, Kathmandu, Nepal
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel Kathmandu 4.5*
Number of rooms: 100
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Also Known As:
Shangri La Kathmandu
Shangri La Hotel Kathmandu
Hotel Style:
#3 Casino Hotel in Kathmandu
#13 Luxury Hotel in Kathmandu
#18 Spa Hotel in Kathmandu

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