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Shangri-La Hotel Kathmandu

Lazimpat, Kathmandu 655, Nepal
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Shangri-La Hotel Kathmandu
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Shangri-La Hotel Kathmandu
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305 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Addis Ababa, Ethiopia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

After the earthquake, there were not too many hotels that were still in good condition but this was one of them. The grounds of the hotel are beautiful and fabulous for relaxation. The rooms themselves are clean & spacious but extremely dated & dark with the wood and lack of lighting. The pick-up from the airport was on-time and easy... More 

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay which will be shared with team. We look forward to welcoming you with us again. Thank you for... More 

Haldwani, India
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Firstly, this is not the original Shnagri-La 5 star hotel chain, so don't be mislead by the name. However, it is still a decent property with a spacious lobby, good swimming pool and a nice garden restaurant. I stayed here for 2 nights. The only issue is that the rooms are small. In the first room, that we stayed -... More 

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. We are not affiliated with any international chain and our hotel has established our very own identity in Nepalese Tourism. We have noted your comments... More 

Istanbul, Turkey
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

We were at this hotel for 2 nights in June. Reception is quite large and impressive but rooms are pretty small and have nothing worth noticing. Serive is good, so is breakfast. Overall appearance is a bit outdated, included the nice grounds.

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. Your comments will be shared with our entire team which will certainly encourages our team to further strive towards achieving excellence. The team at the... More 

Mumbai
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Shangrila hotel is a old but nice property in heart of Kathmandu in Lajimpet area. Rooms are made up with eco friendly amenities. They have a small pool along with "Lost Horizon" restaurant. Best is a candlr light dinner along with the pool side ( outdoor of restaurant) . I loved my food at the hotel. They have a casino... More 

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Deepak, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We appreciate you taking the time to make us aware of your delightful experience during your stay. Your comments will be shared with our entire team. This certainly encourages our team to further strive... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay in this hotel, the location is amazing, the poolside area is a good place to chill out, staff is wonderful, they are very friendly and professional, The food is also very nice. Thank you for being such a wonderful host!

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and thank you for taking the time to share the review here on Trip Advisor. It was pleasure to have you as our guest and it is so inspiring to learn that you had enjoyed such... More 

bangalore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in the hotel for 3 nights, we were three of us and the room was little bit small for us,when we checked to Change our room we were said that all of their rooms were of the same size, apart from that the service was goid and staff were cordial.

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly encourages our team to further strive towards... More 

Santos, SP
Level Contributor
137 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 15, 2015

This place is good for backpackers, to stay some nights. The beds are ok, the room is small and the shower os hot. Bathrooms smelly. Good food, good location, in Thamel near of many stores and restaurants, in the central area of Thamel, Katmandu.

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Ms. Pauline, Greetings from Shangrila~La Hotel, Kathmandu! Upon going through your comment and checking guest history in our system, we could not find any record of your stay. For you information Shangri~La Hotel, Kathmandu is in Lazimpat which is 2.5 Km away from Thamel. It seems that you have stayed at a lodge with similar name in Thamel and... More 

2 reviews
1 of 5 stars Reviewed June 14, 2015 via mobile

I went last Friday to have stary bbq night dinner with my husband oh my the service was sooooo flat it was our first time to go eat.... We got the gift voucher for couple for dinner..if we pay like 4000rs you will get one beer or one glass of wine including bbq buffet for they well come good n... More 

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr & Mrs. Barker, Greetings from Shangrila~La Hotel, Kathmandu! At the very onset we would like to express our sincere apology for not living up to the service standard that you expected from us. Upon our subsequent detailed discussion with the F&B department, the feedback we received is that by no means they meant to be discriminatory, rather they... More 

Travelers are raving about these Kathmandu hotels

Hong Kong, China
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed June 8, 2015

The Shangri-La in Kathmandu was not as nice as the one in Pokhara. The whole building was a bit old and the room I had was small. There was also a garden which was quite pretty. The cafe/restaurant was situated by the garden. One can sit either in or outside. At weekends, locals came with families for the Saturday brunch.... More 

Was this review helpful? Yes 1
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay which will be shared with team. We look forward to welcoming you with us again for a renewed... More 

Kolkata (Calcutta), India
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 31, 2015

The hotel has a rich heritage ambiance and the location is also very prime on Lazimpat road. However, the food, rooms and service is not at par with other big hotels. Instead for food, there is a very amazing Vietnamese restaurant opposite this hotel called 'Saigon Pho' which is simply amazing in terms of food.

Was this review helpful? Yes
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. For your information we are not affiliated with any international chain and our hotel has established our very own identity in Nepalese Tourism. We have... More 

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