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Namgay Heritage Hotel

Thimphu, Thimphu, Bhutan
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1 room 1 guest
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Namgay Heritage Hotel
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126 Reviews from our TripAdvisor Community

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Traveler rating
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    58
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
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    (126)
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    (31)
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    (34)
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    (40)
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    (21)
All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a very good stay in this hotel. Accomodations are great. Wifi, pool, fitness and very friendly staff. We will come back for sure. Food was very good and lot of choices. Room very spacious with bath and shower, 3 rooms. Great staff

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Brisbane, Australia
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

My 3rd time I've stayed at the Namgay Heritage in recent years, and I enjoyed this stay as much as the last one. Having friendly staff makes all the difference, perhaps familiarity and experience helps. Hotel wifi (complimentary) desperately slow though, reasons being partly due to the design (see my other reviews of Thimphu hotels), partly due to the very... More 

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Bangkok, Thailand
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

everything you need in a place. fitness with a pool attached, salon bakery. all staffs are nice. love the cleanliness and centre located of the hotel. they said Namgay is just 3 stars but I myself give namgay 4 star for everything they have.

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Hawaii
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 22, 2015

no wifi in the room, staff was not as friendly as at other hotels but were overall fine, good location, be careful the water is scalding hot, there are no fans and no screens on the windows so you will either be really hot or bitten by mosquitos. If you open the windows you will also hear dogs barking all.night.long.... More 

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Travelers are raving about these Thimphu hotels

Nelson, New Zealand
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 8, 2015

I am a vegetarian and I have to say that the breakfast here was one of the best in Bhutan! There were fresh croissants, lovely eggs, grilled tomatoes......just fine! The swimming pool is stunning and gym and spa facilties made my stay really fun. The rooms are lovely and the staff couldnt have been more helpful. I hope to be... More 

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namgay h, Manager at Namgay Heritage Hotel, responded to this review

Dear FionnaH_12, A very warm greetings from The Namgay Heritage Hotel. Thank you for the wonderful review of your recent stay, we are certainly happy to receive your feedback, especially on the breakfast menu. We are delighted you enjoyed your stay with us; it is always great to see that our services & facilities are appreciated. We look forward to... More 

Gurgaon, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 4, 2015

I stayed at Namgay with my family for 2 nights (26 and 27 May 2015), we had 2 rooms, but our experience was poor, due to following reasons - (1) Pathetic Breakfast with minimal options for vegeterians, (2) Weird Food Options available for lunch/dinner and the quality of food was very bad, (3) At checkout time, their credit card system... More 

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namgay h, Manager at Namgay Heritage Hotel, responded to this review

Dear Rajeev1402, Thank you for your time and sharing your experience. We appreciate your honest feedback and it is unfortunate to hear that you and your family’s stay were not up to your expectations. On behalf of our team, please accept our most sincere apologies for not meeting your expectations at food quality, breakfast & billing service. I will share... More 

colorado
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 3, 2015

This hotel provided all the modern conveniences. The room was beautiful, with thick woven draperies and bedspread. Only King bed and in-room TV we had in Bhutan. It was spacious, luxurious, and immaculate. The diningroom provided an excellent and profuse dinner, and the women working on staff were friendly and helpful. Carved woodwork in the atrium was very beautiful. There... More 

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namgay h, Manager at Namgay Heritage Hotel, responded to this review

Dear RidingHI, Warm greetings from the Namgay Heritage Hotel. We greatly appreciate you taking the time to share your experience with us. Thank you for your glowing review of our rooms, services and facilities. We are delighted to hear that you enjoyed your stay and have shared your kind comments with our team. We look forward to welcoming you back... More 

Hong Kong
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 15, 2015

This is a lovely hotel set just above the center of Thimphu, with beautiful, traditionally carved and painted wood throughout. The rooms are very comfortable, the staff is very friendly and helpful and the restaurant serves decent Bhutanese and Indian food. Unlike the situation elsewhere in Bhutan, there really is free Wi-Fi in the rooms, and it works quickly and... More 

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Ahmedabad, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2015

Very well located and well done up Place.You get the feel of being in Bhutan since it is decorated in the local style. The rooms are very comfortable and the staff very cooperative and friendly. Had Beakfast there and since i did not want their egg breakfast ,they made a very delicious masala veggie cheese toast without any fuss. It... More 

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Jorhat, India
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 16, 2015

Its a gorgeously built Bhutan style hotel with great interiors and very friendly staff. Located behind the main road market, it is very accessible for tourists. Despite all efforts though, the staff find it difficult to match Indian palates, especially for the finicky vegetarian .

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