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Cresta Golfview

3.0 of 5
Plot 10247, Great East Road | Munali, Lusaka 10101, Zambia
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Cresta Golfview
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Ranked #8 of 24 Hotels in Lusaka
A recent review
3 of 5 stars reviewed 6 days ago
Meg D Manila, Philippines
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42 reviews from our community

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    10
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8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manila, Philippines
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is an average hotel in Lusaka. I stayed at room #6, it is just enough for 1 person and the bathroom is really small. There is nothing much to order from room service so it is better to go eat at their restaurant, Chatters. However, my problem with the restaurant is that they offer buffet lunch which is pricey... More 

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Skopje, Republic of Macedonia
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been here for a business meetings. This is favorite conferences place. They have most needed facilities for that. Service is good although sometimes some encouragement is needed :) at least the first day :) . in general service, food and coffee is good. One can see antelopes in the backyard.

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Not Bad. Clean rooms, OKay menu in the restaurant, breakfast was less than fair. Might be too far from CBD. But what sets them apart......the service. The friendliest staff ever. They could not do more for you. And that makes the difference!

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Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Justin P. Thank you for taking time to rate your recent stay at Cresta Golfview Lusaka on Tripadvisor. We appreciate your feedback on areas of improvement as we strive to meet our guests needs. We look forward to welcoming you back in the near future. Yours sincerely Mr Fungai Makani Cresta Golfview - General Manager More 

Harare, Zimbabwe
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 4, 2015

Very very slow service in the restaurant and this is the case every time I stay here so if you need to get to a meeting make sure you order at least 45 minutes in advance. If you don't request filter coffee you will get Nescafe. Last time in Lusaka I tried 2 other hotels at or just below the... More 

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CrestaHotels, Manager at Cresta Golfview, responded to this review

Dear Gigi_WingDavies Thank you for making Cresta Golfview your hotel of choice in Lusaka. It was our pleasure to be of service to you. We appreciate your constructive comments as it is with feedback from our regular guests like you that we can continuously aim to do better. Please do not hesitate to get in touch with the undersigned on... More 

Centurion, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2015

Stayed 2 nights for an exhibition in the conference area. Breakfast a nice spread, very helpful staff. Rooms were clean with good bedding and complimentary water, coffee and tea. Nice location from the airport, and various shopping malls in close vicinity.

Was this review helpful? Yes 1
CrestaHotels, Manager at Cresta Golfview, responded to this review

Dear Dzombo4 Thank you for taking time to rate your stay at Cresta Golfview Lusaka on Tripadvisor. We are delighted that you enjoyed your stay with us and that you found our hotel to be conveniently located. It was our pleasure to be of service to you We look forward to welcoming you back in the near future. Yours sincerely... More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

Overall I found this hotel a very pleasant place to stay. The Hotel staff were very responsive to suggestions or requests eg., noisy older school children running around late at night were asked to be quiet; staff member vacuuming dining chairs during mealtime was asked to stop and continue later. There is a small gym which is sufficient to maintain... More 

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CrestaHotels, Manager at Cresta Golfview, responded to this review

Dear Chrisurq Thank you for taking time to rate your stay at Cresta Golfview Lusaka on Tripadvisor. We are delighted that you enjoyed your stay with us and that you found our team to be responsive to your needs and suggestions. It was our pleasure to be of service to you and we look forward to welcoming you back soon.... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 17, 2015

My first visit to Zambia I stayed at Cresta and it gave me the through understanding of Zambian hospitality. The check-in was very quick and I loved the rock style pool area. The breakfast was nice, buffet style and the waiting staff were helpful. The rooms were a bit small though but then the bed was comfortable. i had a... More 

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Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Tonye J It was our pleasure to host you at Cresta Golfview Lusaka on your first visit to Zambia. We are pleased that you had a good experience and will definitely return in future should your travels bring you to our part of the world. We appreciate your feedback and look forward to welcoming you back in the near... More 

1 review
4 of 5 stars Reviewed December 25, 2014

Check in was swift. We had booked a couples getaway. The room was an executive double..loved the hot water..masses of it in the shower. We found a Christmas card and our complimentary bottle of red wine and a fruit plate. The first thing is... I do recommend placing a few rugs in the room and one at the door...the tiles... More 

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Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Guest Greetings from Cresta Golfview Lusaka. Thank you for rating your stay with us on Tripadvisor. We are pleased that you enjoyed your couples getaway. We appreciate your feedback regarding areas for possible improvement. It is with constructive feedback from our valued guests like you that we can aim to do better. We look forward to welcoming you back.... More 

Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 18, 2014

A very nice hotel, with beautiful gardens, swimming pool and decent rooms. I was surprised that the rooms did not have mosquito nets (after all there is malaria in Lusaka), but they provided me with one upon request. My experience with the conferencing facilities was great. The food is average, and they are very slow in the restaurant, other than... More 

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Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Guest Thank you for taking time to rate your stay at Cresta Golfview Lusaka on Tripadvisor. We are happy that you will stay with us again. Thank you for your constructive feedback. It is with feedback from our valued guests like you that we can continuously improve our service. We will certainly address areas of concern in our operations.... More 

Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed November 2, 2014

A nice resort in many ways; Clean, friendly reception, decent service in the room with water bottles and needed amenities. And, a nice swimming pool too. So, what is so terrible? Well, let me tell you: Over the last nine years I have conducted and sponsored almost 130 conferences, two days event, week conferences in more than 55 countries around... More 

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Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Guest Thank you for taking time to rate your stay at Cresta Golfview Lusaka on Tripadvisor. Firstly I would like to say that I am sorry that I did not get a chance to meet you in person as I was on business travel. I would like to sincerely apologize for the service glitches experienced by you and fellow... More 

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