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Cresta Golfview

Plot 10247, Great East Road | Munali, Lusaka 10101, Zambia
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59 Reviews from our TripAdvisor Community

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Nairn, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

I have been staying at the hotel for 3 months. The staff are friendly and always willing to help. The receptionists in particular are always warm to the visitors and welcome them with a smile. I particularly loved the gym and the spacious rooms. The breakfast is good if you are only staying for 1 or 2 days but gets... More 

Helpful?
Thank Newton M
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Cresta to facilitate a 3 day workshop. Conference facilities were well-equipped. There were tons of power cuts, the hotel's generator allowed us to keep going with the programme, though evenings were brutal due to aircon not working (not the hotel's fault). Outside dining and pool, small gym, good value overall.

Helpful?
Thank Thatispeter
Level Contributor
5 reviews
5 of 5 stars Reviewed December 16, 2015

Ever since I started staying with Cresta Golfview hotels in Lusaka, it has been home away from home. Your happiness with this hotel starts from the main gate where the security gate personnel welcomes you with a good smile. At the hotel reception you find someone who help you with all your luggage in a friendly way. Not to mention... More 

Helpful?
Thank Anne L
Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Anne L. It is always a pleasure to welcome you back to Cresta Golfview Lusaka. Thank you for awarding us full marks on Tripadvisor. It is our pleasure to be of service to you. We look forward to welcoming you back. Regards Fungai Makani, General Manager, Cresta Golfview Hotel More 

2 reviews
4 of 5 stars Reviewed November 11, 2015 via mobile

I actually was stranded in this hotel with my company routing me wrongly here. But the staff was friendly and professional enough to guide me to my actual hotel. They went to the extent of calling a cab for me. .... Good service even though I didn't get to reside here. Not to forget the beautiful smiles from the receptionists

Helpful?
Thank kaliisa m
Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Kaliisa m Thank you for stopping by at Cresta Golfview. We were honoured to be of service to you and hope to see you again, hopefully for a longer visit. Kind regards Fungai Makani, General Manager, Cresta Golfview Hotel More 

Hanoi, Vietnam
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 14, 2015

This was my home for a month while working with a local non-governmental organization here in Zambia. I was looking to keep my costs down for the sake of the local organization, and for the price, this hotel offered excellent service and accommodation. While not a luxury hotel, it offers large comfortable rooms, lovely grounds with kudu running around especially... More 

Helpful?
Thank HanoiKathy
Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear HanoiKathy Thank you for staying with us. We are sorry that you had to check out due to the prevailing electricity crisis affecting the country. I would like to assure you that we are in the process of upgrading our generator capacity to allow for minimal downtime throughout the hotel including guest rooms. Once this is in place, we... More 

Harare, Zimbabwe
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 21, 2015 via mobile

Average, not pricy, its clean but the suites can be a bit dusty. Lovely impalas roam the property grounds. 90% of staff are friendly and helpful. The suites are effected by power outages the country is experiencing and it seems nothing is being done to provide alternative energy to the outbuildings so some evenings were spent in total darkness until,9:00pm... More 

Helpful?
2 Thank Namweene
Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Namweene Thank you for reviewing Cresta Golfview on Tripadvisor. We appreciate your patronage. We are sorry about the inconvenience caused due to electricity interruptions. Power cuts are increasingly becoming a country challenge in Zambia lasting several hours. We are investing in our current back up capacity to address the prolonged power cuts. This is a long term project. Thank... More 

Brighton, United Kingdom
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed September 16, 2015

This hotel is effected by the electricity shedding (obviously has no generator) so there are currently long periods of the day with no electricity and dinner menu also effected so a torch is a great thing to pack. Hot water is always available in the bathroom. Often noisy in the morning- by the cleaning staff at around 0730. There are... More 

Helpful?
Thank Diablo6
Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Diablo6 Thank you for reviewing Cresta Golfview on Tripadvisor. We appreciate your constructive feedback and would like to apologise for the glitches in service you experienced. We now have a generator in place to assist when the country wide power cuts hit. We are addressing the areas of concern highlighted in your feedback including the retraining of housekeeping staff... More 

Nairobi, Kenya
2 reviews
4 of 5 stars Reviewed August 25, 2015

Overall the hotel has very friendly staff, very good internet. I had a nice clean room with a comfortable bed. The room size was average but it served the purpose. Nice bathrooms as well. enjoyed the food but the breakfast could do with some variety. The staff are good but can greatly improve with a bit of enhanced training? A... More 

Helpful?
Thank David_Onyango
Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear David_Onyango Thank you for reviewing Cresta Golfview Hotel on Tripadvisor. It was a pleasure to have you staying with us. We are pleased to note that you liked the pool and gym as well as our spacious gardens. Thank you for highlighting areas needing improvement. These are being addressed including staff coaching and retraining. We look forward to welcoming... More 

Melbourne, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 6, 2015

Well what do I say. We arrived at 15:30 and upon being shown our room it was still being cleaned. There was rubbish everywhere. After sitting for half an hour we had to leave our daughter in the room as we had urgent business elsewhere. Upon arriving back we found the room had been cleaned but a balcony door would... More 

Helpful?
Thank Zambialover
Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Zambialover Thank you for reviewing Cresta Golfview Hotel on Tripadvisor. We appreciate your feedback highlighting areas needing improvement. We are sorry that your room was not ready when you arrived. Closer supervision in our housekeeping department is underway to avoid recurrence of such service glitches. Once again, please accept our sincere apologies for the inconvenience caused. Kind regards Fungai... More 

San Antonio, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 4, 2015

The hotel is conveniently close to the airport. The rooms are clean and nice. The bathroom is small but I don't think that's an inconvenience on a short business trip. The restaurant is good although it took them a while to prepare the meal. They have impalas moving around the hotel which makes it very exotic.

Helpful?
Thank GarciaSA
Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear GarciaSA Thank you for reviewing Cresta Golfview on Tripadvisor. We are pleased to note that our convenient location with close access to the airport worked well for you. We look forward to welcoming you back soon. Best regards Fungai Makani General Manager, Cresta Golfview More 

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