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Cresta Golfview

Plot 10247, Great East Road | Munali, Lusaka 10101, Zambia
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Cresta Golfview
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Ranked #9 of 24 Hotels in Lusaka
A recent review
3 of 5 stars reviewed 1 week ago
Carol K Nairobi
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46 reviews from our community

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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Johannesburg, South Africa
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Ok but nothing special. I found the food in the restaurant (dinner and breakfast) really bad - just doughy, stodgy, tasteless and the service very slow and apathetic. There were a pair of shoes left in my room when I checked in making me realise the room hadn't been properly cleaned. The hotel staff were nice enough to change all... More 

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Nairobi
Top Contributor
64 reviews 64 reviews
49 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms at Crest Golfview are decent. I had initially asked for a superior, but realised that the standard room was just as goo (Superior was just larger) and so changed my rooms. The beds are comfortable and they have a good shower head. Internet access in the rooms is excellent. Satellite TV is available. Main problem with this hotel... More 

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Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Carol K. Thank you for staying with us at Cresta Golfview and for making time to meet with me to share your feedback regarding your stay. We are currently running a customer service refresher for our team to address service matters. Quality service is the cornerstone of our business and I would like to once again apologise for the... More 

Ngong, Kenya
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A good hotel: comfortable rooms with enough space, good beds and a nice shower. A bit far from the shops in case you wanted to go out to buy some groceries. The restaurant (dinner service) could improve a bit, though. Items on the menu that are supposedly served with "onion rings" or "prawns" usually have exactly one onion ring or... More 

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Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Bjorn M Thank you for reviewing Cresta Golfview on TripAdvisor. I am pleased to note that you found our hotel to be a comfortable place to stay - with spacious rooms, good beds and a nice shower. We are pleased that the breakfast we serve was to your liking. Thank you for pointing out that there is room for... More 

Copenhagen, Denmark
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed 3 nights here in connecton with a conference held in Lusaka. The location was fine between the airport and downtown Lusaka, but during rush hour one should expect between 30-45 minutes by taxi. The room, hotel and staff was of an OK standard but rather average. The park and gardens were a little neglected although I did enjoy... More 

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Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Coldings Thank you for making time to review Cresta Golfview on Tripadvisor and for letting the Tripadvisor community know that you would stay with us again. Your constructive feedback is appreciated and being addressed. We look forward to welcoming you back to Lusaka and especially to Cresta Golfview. Yours sincerely Mr. Fungai Makani General Manager, Cresta Golfview More 

Manila, Philippines
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 13, 2015

This is an average hotel in Lusaka. I stayed at room #6, it is just enough for 1 person and the bathroom is really small. There is nothing much to order from room service so it is better to go eat at their restaurant, Chatters. However, my problem with the restaurant is that they offer buffet lunch which is pricey... More 

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Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Meg D. Thank you for your post on TripAdvisor regarding your stay at Cresta Golfview. We value your feedback. All areas needing attention are being addressed including staff retraining. Please note that the insects referred to are very common during the rainy season throughout southern Africa, including Lusaka. Although irritating, they are not harmful. We look forward to welcoming... More 

Skopje, Republic of Macedonia
Top Contributor
50 reviews 50 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 6, 2015

I have been here for a business meetings. This is favorite conferences place. They have most needed facilities for that. Service is good although sometimes some encouragement is needed :) at least the first day :) . in general service, food and coffee is good. One can see antelopes in the backyard.

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Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear zZage Thank you for reviewing Cresta Golfview on TripAdvisor. It was our pleasure to have you as our guest. We are addressing areas of concern highlighted in your feedback. Thank you again for taking the time to write about your experience during your stay at Cresta Golfview, Lusaka. Yours sincerely Mr. Fungai Makani General Manager, Cresta Golfview More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 of 5 stars Reviewed April 5, 2015

Not Bad. Clean rooms, OKay menu in the restaurant, breakfast was less than fair. Might be too far from CBD. But what sets them apart......the service. The friendliest staff ever. They could not do more for you. And that makes the difference!

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Cresta_Hotels_Group, Manager at Cresta Golfview, responded to this review

Dear Justin P. Thank you for taking time to rate your recent stay at Cresta Golfview Lusaka on Tripadvisor. We appreciate your feedback on areas of improvement as we strive to meet our guests needs. We look forward to welcoming you back in the near future. Yours sincerely Mr Fungai Makani Cresta Golfview - General Manager More 

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Harare, Zimbabwe
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 4, 2015

Very very slow service in the restaurant and this is the case every time I stay here so if you need to get to a meeting make sure you order at least 45 minutes in advance. If you don't request filter coffee you will get Nescafe. Last time in Lusaka I tried 2 other hotels at or just below the... More 

Was this review helpful? Yes 1
CrestaHotels, Manager at Cresta Golfview, responded to this review

Dear Gigi_WingDavies Thank you for making Cresta Golfview your hotel of choice in Lusaka. It was our pleasure to be of service to you. We appreciate your constructive comments as it is with feedback from our regular guests like you that we can continuously aim to do better. Please do not hesitate to get in touch with the undersigned on... More 

Centurion, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2015

Stayed 2 nights for an exhibition in the conference area. Breakfast a nice spread, very helpful staff. Rooms were clean with good bedding and complimentary water, coffee and tea. Nice location from the airport, and various shopping malls in close vicinity.

Was this review helpful? Yes 1
CrestaHotels, Manager at Cresta Golfview, responded to this review

Dear Dzombo4 Thank you for taking time to rate your stay at Cresta Golfview Lusaka on Tripadvisor. We are delighted that you enjoyed your stay with us and that you found our hotel to be conveniently located. It was our pleasure to be of service to you We look forward to welcoming you back in the near future. Yours sincerely... More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

Overall I found this hotel a very pleasant place to stay. The Hotel staff were very responsive to suggestions or requests eg., noisy older school children running around late at night were asked to be quiet; staff member vacuuming dining chairs during mealtime was asked to stop and continue later. There is a small gym which is sufficient to maintain... More 

Was this review helpful? Yes 1
CrestaHotels, Manager at Cresta Golfview, responded to this review

Dear Chrisurq Thank you for taking time to rate your stay at Cresta Golfview Lusaka on Tripadvisor. We are delighted that you enjoyed your stay with us and that you found our team to be responsive to your needs and suggestions. It was our pleasure to be of service to you and we look forward to welcoming you back soon.... More 

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