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InterContinental Lusaka

4.5 of 5 Haile Selassie Avenue | Po Box 32201, Lusaka 32201, Zambia
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InterContinental Lusaka
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InterContinental Lusaka
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219 reviews from our community

Traveler rating
    55
    96
    46
    12
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The rooms are very nice - spacious, clean, and comfortable, and the staff are very friendly. Breakfast is included and there is quite a wide variety of food available. Both restaurants on-site are very good. I had a room right next to the elevator which could be a bit noisy at times, but overall, the hotel was fairly quiet.

Was this review helpful? Yes
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear marygrace21, Thank you for taking the time to post your review of your recent stay with us. We are delighted that you had an overall good stay and that you were pleased with our services and found our team to be friendly. Thank you again for your review and we look forward to welcoming you back soon. Kind regards,... More 

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is your basic intercontinental hotel. Rooms are clean and spacious. There is a nice restaurant where you can sit outside. Service is generally good, but a bit slow. Great car service, if you need to get around Lusaka. The hotel takes guest safety very seriously, and I felt safe and very welcome. I'd recommend this property.

Was this review helpful? Yes
Lucy M, General Manager at InterContinental Lusaka, responded to this review

Dear Jro_11, Thank you for completing your on line review. It is great to read reviews like yours and thank you for your compliments about our hotel. Comments like yours are a great motivation and I will make sure to share your feedback with our team. We hope to welcome you back next time you in Lusaka. Best regards, Didier... More 

Portugal
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very modern hotel, good location, several good restaurants, small gym, pool (in front of restaurant área, not a nice spot. Friendly but not allways Very efficient staff. Large rooms, nicelly kept and clean, good/confortable bedroom. Very expensive pricing.

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Lucy M, General Manager at InterContinental Lusaka, responded to this review

Dear Joao F Thank you for choosing the InterContinental Lusaka for your recent stay and taking time to post your on-line review. We really appreciate your recommendations and compliments regarding the hotel, especially that you were comfortable with our rooms. I have shared your remarks regarding staffs efficiency to our management team. We hope to see you again soon and... More 

Whittlebury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there a couple of times (in Dec 2011) and were thrilled with the wonderful service we received. I enjoyed the swimming, the pool and that extra mile to the service from the manager! Shuttle bus was efficient and the drivers very friendly. Will definitely go there and stay there again when in Lusaka.

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Lucy M, General Manager at InterContinental Lusaka, responded to this review

Five Star Service Dear Kristink01 Thank you very much for staying with us and for your 5 star rating review! We are delighted that our dedicated team members made your stay a very comfortable one. It is always great to get feedback from our guests with a job well done. We will be sure to share your wonderful comments with... More 

chicago
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is lovely. The staff are top notch. The outdoor seating area for breakfast is elegant and was included in my room rate. They have a nurse on staff for those that become ill. I did, and she was very concerned and attentive. Very few people in Zambia have significant incomes so it was painful to experience some of... More 

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Lucy M, General Manager at InterContinental Lusaka, responded to this review

Dear traveliq, Thank you for your feedback and your 4 star rating. We appreciate you taking the time to let us know that you enjoyed your stay and that you had a great experience with our members of staff, the outdoor breakfast area and that the in house nurse attended to you when you fell ill. We do hope you... More 

Cape Town, Western Cape, South Africa
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 12, 2014

I stayed at the hotel for three nights and I was happy with everything, they have stable internet, a beautiful swimming pool, spacious rooms and located in a very safe part of Lusaka. The staff seemed friendly, and very helpful. I also liked their ballrooms for functions like cocktails and wedding parties. I would definitely go back.

Was this review helpful? Yes
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Hon Remmy S, Thank you for taking the time to post your wonderful review of your recent stay with us. We are absolutely delighted to hear that you were happy with everything! Your comments are most encouraging! Thank you again for your review and we look forward to welcoming you back soon. Kind regards, Lucy Mwananshiku Assistant Quality Manager More 

cape town
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 29, 2014

I only arrived today, but so far I'm very impressed. Check in was seamless, the internet is fast and I just ate the best club sandwich of my life while sitting by the pool. It took less than five minutes to arrive and was perfect... crispy bacon, sharp cheese, juicy tomatoes, moist chicken breast. It was served with excellent shoestring... More 

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Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear CapeTownSafrican, Thank you for your 5 star rating of your recent stay with us. We are so pleased to have impressed you with our services. We appreciate your compliments regarding our Club Sandwich; our Executive Chef has recently made a lot of changes to our food & beverage menus. I passed your comments to the team who were very... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 28, 2014

I spent a night earlier this month at the Intercontinental hotel in Lusaka whilst I was travelling on business. Although it was a short stay, I enjoyed the comfort of their rooms. After a long day in Lusaka it was good to return to a clean well maintained hotel with friendly staff. Although the food was not too impressive, it... More 

Was this review helpful? Yes
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Shingai Sharon M, Thank you taking the time to post your review of your recent stay with us. We are so pleased you had a comfortable stay. We are sorry to hear that we did not meet your expectations in our Savannah Restaurant where our buffet is served. We hope you will have another opportunity to stay with us... More 

Nordstrand, Oslo, Norway
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 27, 2014

The Intercontinental is located in a good neighbourhood and is only a 30-minute taxi drive from the airport (200 kwacha). It has two restaurants, one italian and one buffet restaurant. The italian one is excellent and serves really good food and has nice wines and friendly service too. The rooms are spacious and beds comfortable.

Was this review helpful? Yes
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Kjersti R, Thank you for taking the time to post your review of your recent stay with us, we are so pleased you had a comfortable stay. We appreciate your wonderful comments regarding our Italian restaurant, Rosso, which was awarded the second best restaurant in Lusaka by the Zambia International Travel Exhibition. Thank you again for your review. We... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 24, 2014

This is a good hotel in a safe, easy to get to part of Lusaka. I was at the hotel for a conference, which was well organised. I would say that while the hotel staff are very friendly and helpful, it can take some time to check in and out. Hotel has a wide range of amenities, including swimming pool,... More 

Was this review helpful? Yes
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear LPS26, Thank you for taking the time to post your review. We are so pleased to hear that your conference was a success! We really appreciate your comments regarding the hospitality of our team and the food served in our food & beverage outlets. We apologize for the delay you experienced at the reception desk. We have observed this... More 

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Additional Information about InterContinental Lusaka

Address: Haile Selassie Avenue | Po Box 32201, Lusaka 32201, Zambia
Phone Number:
Location: Zambia > Lusaka Province > Lusaka
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Lusaka 4.5*
Number of rooms: 224
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Also Known As:
Intercontinental Hotels Lusaka Hotel Lusaka
Inter Continental Hotel Lusaka
Lusaka Inter-Continental
Inter-Continental Lusaka
Hotel Style:
#5 Luxury Hotel in Lusaka
#5 Business Hotel in Lusaka

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