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All 20 Lusaka hotels

Southern Sun Ridgeway

4.0 of 5 Hotel   |   Corner Church Road and Independence Avenue | Avenue, Lusaka 10101, Zambia
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Southern Sun Ridgeway
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83%
Ranked #4 of 20 hotels in Lusaka
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
graigf54 Sherwood, Oregon
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  • Reviews (153)
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153 people have reviewed this hotel

Traveler rating
    56
    69
    23
    3
    2
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4
17
11
116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Harare, Zimbabwe
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

I've used this hotel for business in the past but had not expected to see such a decline in standards given the price and increased competition. The hotel is at best, tired - musty smelling, room carpets old & stained, furniture unchanged from inception. Zambian service is normally friendly & efficient. Here, it was anything but. I ordered dinner from... More

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. Please accept my apologies for the poor level of service experienced , your comments are seen in an extremely serious light , and I can assure you that the necessary corrective measures will be taken to address these issues. These are... More

Sherwood, Oregon
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Have visited this hotel several times over the years and appreciate the consistency of high service and the ongoing efforts to improve the facility. The staff members are courteous and eager to respond to guest needs.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Lusaka Kind Regards Marius Noëth Deputy General Manager More

Washington Dc, District Of Columbia
1 review
3 of 5 stars Reviewed 5 days ago NEW

The last week of my stay I noticed that I had bugs in my hotel room - namely ants and cockroaches. I informed the front desk of that fact, but the insecticide was only sprayed on that day that I reported the bugs. I know this because that evening when I came back I could still smell it but the... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. Please accept my sincere apologies for the incident with the insects in your room , we have a pest control program , and our public areas and rooms are treated on a regular basis. After your comments though , we will... More

Kitwe
1 review
4 of 5 stars Reviewed 5 days ago NEW

The Southern Sun gives you a perfect place to stay when you are in Lusaka for business. The wifi connection is not so bad, the rooms are comfy and have that working desk in case you need to work from there and the restaurant has a continental menu. You just can't go wrong.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed staying with us on your latest business trip , we are int he process of upgrading our WiFi , so I there will be an improvement soon. Kind Regards Marius Noëth Deputy General Manager More

Melbourne, Australia
Top Contributor
51 reviews 51 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here in transit twice. They try very hard. Staff are friendly and willing to help. The breakfast was good and a wide array of choices. The rooms are of average size and fitted out in a plain style but the beds are very comfortable. There is a safe in your room and there is a gym and a pool... More

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay with us , and we look forward to welcoming you back to the hotel on your next visit to Lusaka. Kind Regards Marius Noëth Deputy General Manager More

Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights at Ridgeway. Enjoy the environment of the restaurant area with the water feature. Rooms are a bit old recommend you ask for room in the new wing. Enjoyed a lunch of the fish and chips was great. Service great staff very helpful.

Was this review helpful? Yes 1
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay with us , and our Fish and Chips at the Terrace , we are in the planning phase of a room upgrade which will bring the older section to the same level as... More

Sandton, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I have been staying at Southern Sun Ridgeway situated in Lusaka, Zambia for a number of years. I am always pleasantly suprised by the hotel. The accommodation is comfotable, the venue outstanding and food and drinks of the highest quality. I can recommend the hotel to anyone visiting Lusaka, Zambia.

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay with us , and we look forward to welcoming you back on your next visit to Lusaka Kind Regards Marius Noëth Deputy General Manager More

Cape Town Central, South Africa
Top Contributor
73 reviews 73 reviews
45 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Ridgeway for one night. The service was very good both at the reception and the restaurant. Room was a little bit dated but still fine. The pool area was also very pleasant but a little noisy near the road. Meals were very nice. The hotel seemed to be very popular with business people and was fairly... More

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. Thank you for the kind comments regarding the service received , I am glad that you enjoyed your stay with us , and we look forward to welcoming you back to Lusaka in the near future. Kind Regards Marius Noëth Deputy... More

Quelimane, Mozambique
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location for your business and Meetings in Lusaka. Well known SS quality and service, friendly staff, taking care about all your needs. All necessary assistance for Workshops and Meetings. Southern Sun quality as usual.

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay and workshop with us , and we look forward to welcoming you back to Lusaka on your next visit. Kind Regards Marius Noëth Deputy General manager More

Durban, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

All areas during my stay was excellent.Accomodation, Meals , service and personality of staff.Pick up and drop of to and from the airport was on time. General Manager of the hotel Mr. Paul Norman meet and greet is commedable.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay with us , and your comments regarding the experience at the Hotel will be shared with the entire team. We look forward to welcoming you back on your next visit to Lusaka. Kind... More

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Additional Information about Southern Sun Ridgeway

Address: Corner Church Road and Independence Avenue | Avenue, Lusaka 10101, Zambia
Phone Number:
Location: Zambia > Lusaka Province > Lusaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Ridgeway 4*
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Also Known As:
Southern Sun Ridgeway Lusaka Hotel Lusaka
Holiday Inn Lusaka
Lusaka Holiday Inn

61 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Lusaka #3 Luxury Hotel in Lusaka
Hotel Class
Official Description (provided by the hotel)
Conveniently located in Lusaka's business district, close to embassies and government offices and only 27km from the airport. The hotel is set in attractive landscaped gardens and offers business and leisure travellers a welcoming atmosphere, for which Southern Sun is so renowned. The guest rooms are tastefully furnished and offer every modern facility, including free wireless internet access, which is available throughout the hotel. ... more   less 
Number of rooms
155

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