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Southern Sun Ridgeway

#3 of 24 Hotels in Lusaka
Certificate of Excellence
Corner Church Road and Independence Avenue | Avenue, Lusaka 10101, Zambia
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Southern Sun Ridgeway
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Southern Sun Ridgeway
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195 reviews from our community

Traveler rating
    67
    92
    31
    3
    2
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5
21
12
150
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (46)
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New Delhi, India
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Came here in April '14 and found it reasonably good.. The hotel is old, which comes with an advantage of bigger size rooms, but also with older styled furniture and bathrooms. But they were maintained quite well. There's only 1 restaurant which has a limited menu, but the food was not bad. The rack rate is £259 which definitely didn't... More 

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Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay with us , especially the food , we will certainly aim to expand on our food offering. We look forward to welcoming you back on your next visit to Lusaka. Kind Regards Marius... More 

Rotterdam, The Netherlands
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall I was happy with the hotel, though I would not describe it as value for money. Pros: - Central location - Very nice and helpful staff - Reliable wifi - Very good breakfast - Excellent a-la-carte food Cons: -Small rooms, can be noisy -Overpriced. I was upset to find out that the price on hotel booking sites is 40%... More 

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Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed the food and the service received from our staff. We do have various sizes of rooms available , as well as quieter areas of the hotel and I will ensure these options are explained upon... More 

Johannesburg, South Africa
Top Contributor
79 reviews 79 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on a business trip to Lusaka. The hotel was good with a nice layout and staff very friendly. Room was spacious and clean. Nice touch was biltong, fruit and chocolate on the bed. The bar and breakfast area is nice and airy with good food. Location was good. Will definitely be back here for my next business trip.

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay with us , and we look forward to welcoming you back on your next visit to Lusaka. Kind Regards Marius Noëth Deputy General Manager More 

Kampala, Uganda
Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 15, 2015

The hotel is average. I got there and the customer service was not that good, just average. The rooms are clean and the bathrooms are ok but not modern. The food menu at the restaurant is very limited and boring. The breakfast buffet menu is good. The pool area is very nice though.

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. Thank you for your kind comments regarding the breakfast and the pool area, the comments regarding the customer service and menu options will be addressed and improved upon. We look forward to welcoming you back on your next visit to Lusaka.... More 

Johannesburg, South Africa
Top Contributor
109 reviews 109 reviews
45 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 14, 2015

Still an enjoyable hot to stay at. What makes it most is probably the relaxed atmosphere around the water feature (with crocs) and the enjoyable buffet for both dinner and breakfast. Rooms average but clean and comfortable. Staff very friendly and helpful although I did find the restaurant waiters a little slow and less attentive. Small issue though.

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay with us , especially the food and the relaxed atmosphere around the terrace. We will certainly address the attentiveness with the waiters. We look forward to welcoming you back on your next visit... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2015

I stayed at the Southern Sun several times between 2012 and 2014. It was always fine and I had no major complaints, but it is lacking a certain refinement that you get down the road at the Taj. Unless you ask for a room near the crocodile pond, you generally don't get a refrigerator, and end up in a room... More 

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Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. You will be glad to know that we have placed mini bar fridges in all our rooms of late , we also continuously seek to maintain and upgrade our to the highest standards. We have also finished a WiFi equipment upgrade... More 

Solihull, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

A very comfortable hotel on the outskirts of Lusaka. The rooms are not luxurious but are comfortable, spotlessly clean with all the amenities needed for a pleasant stay. The welcome is friendly, the food is excellent and the service quietly attentive. The ornamental pool in the centre of the hotel is a delight, being stocked with baby crocodiles, turtles and... More 

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Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much I am glad that you enjoyed your stay with us , especially the food and our service. The central crock pond is certainly a feature we are most proud of. We look forward to welcoming you back on your next visit... More 

Oslo, Norway
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 10, 2015

I enjoyed the stay at the hotel. For five days the staff were service-minded and very helpful when assistance was necessary. The conference room was well equipped for our need. My room was good and had a view to a beautiful, small garden. In spite ot the central position, the surroundings were silent, hardly any traffic sounds during the night.... More 

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much I am glad that you enjoyed your stay and your conference with us , and we look forward to welcoming you back on your next visit to Lusaka. Kind Regards Marius Noëth Deputy General Manager More 

Ndola
1 review
4 of 5 stars Reviewed March 8, 2015

+ The breakfast was really nice, a nice view when eating outside a really nice experience - The only negative was the daily cleaning of the room. That needs to improve, they left dish for several days.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay with us , and will ensure that the issue regarding the cleaning of the room is addressed. We look forward to welcoming you back on your next visit to Lusaka. Kind Regards Marius... More 

lusaka
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2015

The staff were exceptionally warm and friendly. The food was tasteful and offered a variety. The rooms were clean and also the hotel met every need that I had. Wifi access was fast and stable. Ideal for business!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am so glad that you enjoyed your stay with us , and we look forward to welcoming you back on your next visit to Lusaka. Kind Regards Marius Noëth Deputy General Manager More 

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