Protea Hotel Lusaka (Zambia) - Hotel Reviews

Address: Arcades Shopping and Entertainment Complex | PO Box 51018, Lusaka, Zambia

Region: Zambia > Lusaka Province > Lusaka

Amenities:

Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access

Hotel Style:

Ranked #5 of 19 hotels in Lusaka

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Protea Hotel Lusaka is ideally situated within the bustling Arcades Shopping and Entertainment Complex, which offers a range of shops, as well as a cinema, bowling alley and night club on its’ doorstep. With a golf course nearby, the University of Zambia only 500m away and Mulungushi International Conference Centre opposite the hotel, our location is convenient for both business and leisure travelers. All rooms within the hotel have television with DSTV, telephones, electronic locks and safes, hair dryers, wireless internet service as well as tea and coffee making facilities. Protea Hotel Lusaka has a restaurant on the first floor and is available for Breakfast, Lunch and Dinner, as well as offering a snack menu from 15h00 to 19h00. The hotel also has a bar which is open to GUESTS from 10h00 to 22h00. ... more less

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Pilotdean

Johannesburg, South Africa

Senior Reviewer

10 reviews

6 hotel reviews

Reviews in 7 cities

4 helpful votes

“Costly stay”

Reviewed May 9, 2013

The Lusaka Protea is convenient, and that convenience is going to hurt the pocket if the company expense account aint paying. Situated next to a large shopping mall is a double edged sword. The advantage is that there are a number of retail stores, pubs and restaurants which is handy, but where it fails the hotel, is the in the... More

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Dear Sir/ madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. However we are extremely concerned regarding your comments about the food and the extra charge on the... More

JDDL

Durban, South Africa

Contributor

13 reviews

5 hotel reviews

Reviews in 8 cities

3 helpful votes

“Good, but expensive”

Reviewed May 1, 2013

In most countries this would be a $100/night hotel.......In Lusaka it is a $200/night hotel ! Expensive!! It is well situated next to a big shopping mall with good restaurants etc.. Rooms are large and clean, although bathroom a bit dated now ! They are building a new wing, or a new Hotel, next door, so the car-park has disappeared... More

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See 2 more reviews by JDDL for Lusaka

Dear Sir/ madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us and we hope that you will be... More

Snbjason

Athens, Greece

11 reviews

10 hotel reviews

Reviews in 9 cities

12 helpful votes

“Good quaility for Zambia but expensive”

Reviewed April 14, 2013

Went there for business and pleasure. Pros:Rooms are clean,quiet,big. Breakfast more than average,friendly staff,next to a big Mall,well decorated,security guard at every floor Cons:No parking, expensive comparing to similar hotels all around the world,no pool,no gym

Dear Sir/ Madam, Thank you for taking the time to write down your comments regarding your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us and we hope that you will be staying with... More

ManuGraillansky

Senior Contributor

35 reviews

20 hotel reviews

Reviews in 21 cities

13 helpful votes

“Good hotel and service”

Reviewed April 9, 2013 via mobile

Stay here 4 nights and i can say i've been sirprised to find such a good service in Lusaka. Thry make it simple but everything is here, staff is pretty helpfull and always have the smile. Breakfast is good, internet a bit slow but it is the same thing in all town.

Dear Sir, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel... More

Rob N

38 reviews

21 hotel reviews

Reviews in 22 cities

55 helpful votes

“Could be better”

Reviewed March 17, 2013

The hotel is in a good location in Lusaka and close to the airport. I stayed 2 nights but on separate nights. If you are a Prokard member use it and you will be given a better room on the top floor looking away from the shopping centre. Breakfast was as expected with a buffet set up. As expected the... More

Was this review helpful? Yes 2

Dear Sir, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We wish to assure you that your feedback about your service experience at Protea Hotel Lusaka is viewed in a serious light. I have forwarded your comments about the breakfast to our Food and Beverage Department and we thank... More

saintpj

Amsterdam, The Netherlands

Top Contributor

57 reviews

28 hotel reviews

Reviews in 26 cities

41 helpful votes

“Ups and downs”

Reviewed March 15, 2013

I have used this hotel a couple of times due to business functions that I have to conduct. The hotel is positioned at the side of a small but neat shopping complex with everything at hand with no pressure selling like the street sellers situated more inside the city. The Pro-tea hotel are actually have their new hotel being built... More

See 2 more reviews by saintpj for Lusaka

saintpj has 1 more review of Protea Hotel Lusaka

“Typical Protea”

Reviewed May 13, 2012

Dear Sir/ Madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Please accept our sincere apologies for the inconvenience you experienced due to the loud noise from the... More

noxinpres

Accra

14 reviews

Reviews in 5 cities

“Great service”

Reviewed March 13, 2013 via mobile

Good: 1. The service by all the staff in the hotel is wonderful. The guys & gals were always asking to help and even with no room service, they would carry my food to my room. 2. The rooms are clean, with fresh sheets provided on a daily basis. 3. Breakfast is good Bad: 1. Very poor Internet reception in... More

Dear Sir, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We have taken note of the comments you made regarding the internet connection in the rooms and the... More

charming3196

Reviewer

4 reviews

3 hotel reviews

Reviews in 2 cities

“nice, clean and friendly service”

Reviewed February 20, 2013

we feel very confortable when we stay at this hotel,the room is clean and nice, staff are friendly, and the restaurant also is good, espacially the fish meal, hope to stay in the next time. 很干净的酒店，房间宽敞舒适，服务亲切！位于卢萨卡其中一个购物中心里面，周围有餐厅，超市，药店，电影院。。。十分便捷。酒店晚间，每一层楼都有保安巡视，十分安全。

Dear Madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka.We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact... More

tsogl

Irvine, California

111 reviews

87 hotel reviews

Reviews in 62 cities

60 helpful votes

“Nice Setting”

Reviewed February 18, 2013

I enjoyed my stay at the Protea Hotel Lusaka. It is in a nice location within walking distance of a number of restaurants and an outdoor shopping area with a very nice grocery store. The hotel is fairly new. The rooms are good sized. My bathroom was acceptable. The morning breakfast buffet has many options, including omelets cooked to order.... More

Dear Sir/ Madam, Thank you for taking the time to write down your recent comments regarding your recent stay at Protea Hotel Lusaka. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us and we hope that you will... More

Elliotbows

Cape Town Central, South Africa

12 hotel reviews

Reviews in 14 cities

10 helpful votes

“Excellent business hotel close to shops”

Reviewed January 5, 2013 via mobile

If you need a clean comfortable hotel in lusaka close to shops restaurants then this one is hard to beat in lusaka. For a protea its a little expensive but its good quality and the staff were very helpful. I had just come out of the bush and was very happy with the quality of my room and customer service.

Dear Sir, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We were delighted to receive your compliments. It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our... More

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Protea Hotel Lusaka

Protea Hotel Lusaka

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