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Protea Hotel Lusaka

3.0 of 5
Arcades Shopping and Entertainment Complex | PO Box 51018, Lusaka, Zambia
Hotel amenities
Protea Hotel Lusaka
Ranked #5 of 19 hotels in Lusaka
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75 reviews from our community

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Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 9, 2013

The Lusaka Protea is convenient, and that convenience is going to hurt the pocket if the company expense account aint paying. Situated next to a large shopping mall is a double edged sword. The advantage is that there are a number of retail stores, pubs and restaurants which is handy, but where it fails the hotel, is the in the... More

Was this review helpful? Yes 1
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Lusaka, responded to this review
May 13, 2013

Dear Sir/ madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. However we are extremely concerned regarding your comments about the food and the extra charge on the... More

Durban, South Africa
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 1, 2013

In most countries this would be a $100/night hotel.......In Lusaka it is a $200/night hotel ! Expensive!! It is well situated next to a big shopping mall with good restaurants etc.. Rooms are large and clean, although bathroom a bit dated now ! They are building a new wing, or a new Hotel, next door, so the car-park has disappeared... More

Was this review helpful? Yes
See 2 more reviews by JDDL for Lusaka
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Lusaka, responded to this review
May 13, 2013

Dear Sir/ madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us and we hope that you will be... More

Athens, Greece
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 14, 2013

Went there for business and pleasure. Pros:Rooms are clean,quiet,big. Breakfast more than average,friendly staff,next to a big Mall,well decorated,security guard at every floor Cons:No parking, expensive comparing to similar hotels all around the world,no pool,no gym

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ProteaHotelsZambia, Public Relations Manager at Protea Hotel Lusaka, responded to this review
April 17, 2013

Dear Sir/ Madam, Thank you for taking the time to write down your comments regarding your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us and we hope that you will be staying with... More

Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 9, 2013 via mobile

Stay here 4 nights and i can say i've been sirprised to find such a good service in Lusaka. Thry make it simple but everything is here, staff is pretty helpfull and always have the smile. Breakfast is good, internet a bit slow but it is the same thing in all town.

Was this review helpful? Yes 1
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Lusaka, responded to this review
April 15, 2013

Dear Sir, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel... More

Johannesburg, South Africa
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 17, 2013

The hotel is in a good location in Lusaka and close to the airport. I stayed 2 nights but on separate nights. If you are a Prokard member use it and you will be given a better room on the top floor looking away from the shopping centre. Breakfast was as expected with a buffet set up. As expected the... More

Was this review helpful? Yes 2
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Lusaka, responded to this review
March 20, 2013

Dear Sir, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We wish to assure you that your feedback about your service experience at Protea Hotel Lusaka is viewed in a serious light. I have forwarded your comments about the breakfast to our Food and Beverage Department and we thank... More

Amsterdam, The Netherlands
Top Contributor
57 reviews 57 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 15, 2013

I have used this hotel a couple of times due to business functions that I have to conduct. The hotel is positioned at the side of a small but neat shopping complex with everything at hand with no pressure selling like the street sellers situated more inside the city. The Pro-tea hotel are actually have their new hotel being built... More

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See 2 more reviews by saintpj for Lusaka
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Lusaka, responded to this review
March 20, 2013

Dear Sir/ Madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Please accept our sincere apologies for the inconvenience you experienced due to the loud noise from the... More

Accra
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 13, 2013 via mobile

Good: 1. The service by all the staff in the hotel is wonderful. The guys & gals were always asking to help and even with no room service, they would carry my food to my room. 2. The rooms are clean, with fresh sheets provided on a daily basis. 3. Breakfast is good Bad: 1. Very poor Internet reception in... More

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ProteaHotelsZambia, Public Relations Manager at Protea Hotel Lusaka, responded to this review
March 18, 2013

Dear Sir, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We have taken note of the comments you made regarding the internet connection in the rooms and the... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 20, 2013

we feel very confortable when we stay at this hotel,the room is clean and nice, staff are friendly, and the restaurant also is good, espacially the fish meal, hope to stay in the next time. 很干净的酒店,房间宽敞舒适,服务亲切! 位于卢萨卡其中一个购物中心里面,周围有餐厅,超市,药店,电影院。。。十分便捷。 酒店晚间,每一层楼都有保安巡视,十分安全。

Was this review helpful? Yes
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Lusaka, responded to this review
March 5, 2013

Dear Madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka.We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact... More

Irvine, California
Top Contributor
111 reviews 111 reviews
87 hotel reviews
Reviews in 62 cities Reviews in 62 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 18, 2013

I enjoyed my stay at the Protea Hotel Lusaka. It is in a nice location within walking distance of a number of restaurants and an outdoor shopping area with a very nice grocery store. The hotel is fairly new. The rooms are good sized. My bathroom was acceptable. The morning breakfast buffet has many options, including omelets cooked to order.... More

Was this review helpful? Yes 1
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Lusaka, responded to this review
February 25, 2013

Dear Sir/ Madam, Thank you for taking the time to write down your recent comments regarding your recent stay at Protea Hotel Lusaka. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us and we hope that you will... More

Cape Town Central, South Africa
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2013 via mobile

If you need a clean comfortable hotel in lusaka close to shops restaurants then this one is hard to beat in lusaka. For a protea its a little expensive but its good quality and the staff were very helpful. I had just come out of the bush and was very happy with the quality of my room and customer service.

Was this review helpful? Yes 1
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Lusaka, responded to this review
January 11, 2013

Dear Sir, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Lusaka. We were delighted to receive your compliments. It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our... More

 
 
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Additional Information about Protea Hotel Lusaka

Address: Arcades Shopping and Entertainment Complex | PO Box 51018, Lusaka, Zambia
Region: Zambia > Lusaka Province > Lusaka
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 19 hotels in Lusaka
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Protea Hotel Lusaka is ideally situated within the bustling Arcades Shopping and Entertainment Complex, which offers a range of shops, as well as a cinema, bowling alley and night club on its’ doorstep. With a golf course nearby, the University of Zambia only 500m away and Mulungushi International Conference Centre opposite the hotel, our location is convenient for both business and leisure travelers. All rooms within the hotel have television with DSTV, telephones, electronic locks and safes, hair dryers, wireless internet service as well as tea and coffee making facilities. Protea Hotel Lusaka has a restaurant on the first floor and is available for Breakfast, Lunch and Dinner, as well as offering a snack menu from 15h00 to 19h00. The hotel also has a bar which is open to GUESTS from 10h00 to 22h00. ... more   less 
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Protea Hotel Lusaka
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Enter dates 1 night 2 nights
Show Prices