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Metropole Hotel Kampala

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Plot 51/53, Windsor Crescent | P.O. Box 22774, Kampala 7239, Uganda
Hotel amenities
Metropole Hotel Kampala
Ranked #22 of 61 Hotels in Kampala
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73 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gaborone, South-East, Botswana
1 review
3 of 5 stars Reviewed today NEW

I spent 6 nights in Metropole Hotel from 16th to 22nd of September. The Hotel is centrally located with lovely and spacious rooms. The staff was so friendly and willing to help make my stay comfortable, except the reception staff! i got there at night they were so confused, not really welcoming! The WiFi connection is very bad in rooms... More

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Nairobi, Kenya
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Metropole is a good value hotel - central location, very clean, good service and spacious rooms. The wifi is a tad inconsistent in terms of speed and reliability but there is good access throughout the hotel. The rooms could do with slightly better maintenance of fittings and fixtures but overall they are fine. The food is also good.

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Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are interested in golf, this is a good choice. For others, the location is a bit far from the centre so you can get caught up in traffic. I have stayed in three different rooms. Lots of good things - pleasant staff, spacious rooms, large and very comfortable beds with good bed linen, wide range of stations on... More

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Milwaukee, Wisconsin
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Metropole Hotel before and this time around the service was just as friendly and helpful. Housekeeping staff do a great job as do the chefs, waiters and front office staff. The taxi service located at the hotel is convenient and reasonably priced. The only issue was that the wi-fi didn't always work in the room but... More

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New Delhi, India
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 1, 2014

THIS Hotel is probably a good example of one of the worst hotel in the world. The prices of the rooms are higher as compared to other parts of East Africa. The AC's were not at all effective. the hotel had no wifi connection for at least 80 % of my stay. To my horror the hotel also informed that... More

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Boston, Massachusetts
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 28, 2014

Privately owned, comfortable hotel next to the Golf course and within a ten minute walk to a shopping mall. Clean, spacious rooms with balconies. Not in the center of Kampala so getting into downtown Could take sometime during rush hour. Very good breakfast included. Very reliable wifi throughout. While the electricity goes off frequently, standby generator kicks in within seconds.... More

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Toulouse, France
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 5, 2014

Metropole is along the comon 100 USD/night hotel setting in Kampala with limited charm and rather noisy environment. The room I had (R116) had his window giving to a restaurant room and the room is provided with mosquitoes you will fill the whole night

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Copenhagen, Denmark
Top Contributor
135 reviews 135 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed April 27, 2014

Stayed here for a night at the end of our trip to get a nice bed, hot shower and AC room. The premises are really getting old, the AC wasn't working well at all(warm even though set to 16C), the toilet flushes every other time, clock not set, bathroom door transparent and loud, etc... And the lady at reception was... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 12, 2014

Hotel is very good. Staff are okay and friendly. It is more spacious than protea hotel across the street. The hotel is new however whenever it rains you usually lose satellite. Rooms are clean however I recommend you use your pesticides and detergents when you first settle in. Housekeeping is friendly but make sure they don't clean your desk and... More

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Bangalore, India
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 25, 2014

Very nice & cozy - Budget Hotel. Rooms are spacious, Clean. Housekeeping is excellent. Service personnel are very helpful & efficient. View from Golf course facing rooms are excellent. Restaurant is Ok. Cons ---- Avoid 1st Floor & 2nd Floor Road facing rooms. Swimming pool not available. Overall – Perfect hotel for Business Trip.

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Additional Information about Metropole Hotel Kampala

Address: Plot 51/53, Windsor Crescent | P.O. Box 22774, Kampala 7239, Uganda
Location: Uganda > Central Region > Kampala
Price Range (Based on Average Rates): $
Number of rooms: 60

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