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Metropole Hotel Kampala

Plot 51/53, Windsor Crescent | P.O. Box 22774, Kampala 7239, Uganda
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Metropole Hotel Kampala
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90 Reviews from our TripAdvisor Community

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Traveler rating
    12
    32
    31
    9
    6
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1
5
11
72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (26)
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    (20)
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chennai, India
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decent hotel with competitive pricing for the rooms! The beds are big, clean but the toilets are relatively cramped. The complimentary buffet breakfast looks complete - though I was only on bread & fruits, being a vegetarian. The front office staff are cordial and receptive.

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Nairobi, Kenya
2 reviews
3 of 5 stars Reviewed May 27, 2015

The hotel is Ok for a business traveller with clean and well air conditioned rooms. The restaurant adequately provides a wide range of meals and the bar is OK. The meeting room could do with more facilities

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Arlington, Virginia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed April 17, 2015

Having trouble now at this hotel. First room A/C was broken... took a while to get a new room (had to call them to fix 3 times before they admitted it was broken and then they just wanted to bring in a standing fan vs. change my room). The replacement room had: no handle on the sink faucet, no phone,... More 

Was this review helpful? Yes 2

Travelers are raving about these Kampala hotels

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 26, 2015

The hotel has a good location and has some nice and clean room with aircon. The service is ok, but the hotel seems a little old. They just improved the breakfast, so now its better than when i was there in 2013.

Was this review helpful? Yes 2
Johannesburg, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 3, 2015

The Metropole is clearly a local/ chinese construction but the rest is all good. Wonderfully friendly staff and some of the best Thai food I have eaten (seriously!). at this price point, must be one of the better options for a business trip to Kampala.

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Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 3, 2015

I have been in your Hotel its past one year now, but i have never experience what happened on Sunday: If i don't reserve a room on line as usual another person can not reserve it for me? If yes, how comes your security people stopped and abused my people? Please kindly try to train all your people what there... More 

Was this review helpful? Yes 1
Nairobi, Kenya
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 2, 2015

Conveniently located (walking distance) to major amenities i.e. shopping malls (garden city and Oasis), restaurants (Biriyani House, Fang Fang), banks, Forex bureaus etc and Near a Golf Course. Friendly staff, breakfast is continental, the rooms are good with good amenities (TV, Mini Fridge, AC etc).

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Rome, Italy
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 15, 2015

Stayed here for 5 nights in December when I was in Kampala with work. The room was huge, and quiet (I was on the top floor overlooking the carpark), and the room was clean, with a comfy bed, air conditioning, balcony and large bathroom. Yes they do provide a safe and hairdryer even if this not clear on website (I... More 

Was this review helpful? Yes 1
Rome, Italy
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 4, 2015

Metropole Kampala offers good food, and a friendly environment. The wi-fi is not reliable and sometimes there is a confusion on ordering and payment at the restaurant. Overall a good experience and is adequate for a short business stay.

Was this review helpful? Yes 1
Cairo
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 13, 2014

Good hotel with a decent standard accommodation. Staff is friendly and rooms are okay. One major issue is you usually lose cable TV and internet whenever it rains for a while. The hotel is close to a very good Italian restaurant "Mediterraneo" as well as within a walking distance of an Iranian restaurant "pardis" and down the street from an... More 

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