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Kampala Serena Hotel


Kampala Serena Hotel
P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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Traveler Reviews

93% Recommend
4.5 of 5 stars 33 reviews
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All (33)
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3 of 5 stars
fidus15 3 contributions
Boston
May 15, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

From the way the Serena advertises itself as a member of "The Leading Hotels of the World," and Kampala's 5 star hotel...I have to say that I was a extremely disappointed. The rooms are spacious, but lack an originality to them. The food is mediocre at best with the room service food feeling like it was re-heated in a microwave.... more

Very nice
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4 of 5 stars
billionmiles 12 contributions
Atlanta
May 14, 2009 | Trip type: Business, Solo travel

The Serena is a very confortable hotel. Its elegant and the rooms are very spacious. The food is great, very nice gym and the pool was always empty. more

Perfect
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5 of 5 stars
itzakadoozie 26 contributions
Canada
May 11, 2009 | Trip type: Business, Solo travel

I visited the Serena Kampala during my recent three week trip to Uganda. It was perfect. The hotel is grand and peaceful. The entry lobby is clad in marble with indoor fountains and warm welcoming music. The whole atmosphere is very enveloping. The gardens are lush green complete with foundains and ponds which are filled with frogs and other noisy... more

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5 of 5 stars
ALPHAUG 1 contribution
UGANDA
Apr 1, 2009 | Trip type: Solo travel

Serena hotel is the number hotel in Uganda and the service is fantastic just go there and witness but I only missed the welcome juice. more

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5 of 5 stars
AvidTravellerDub 12 contributions
Toronto, Canada
Mar 3, 2009 | Trip type: Couples

We stayed at the Kampala Serena as part of our Kenya trip, a 2 day side trip included in our tour. We went to Uganda to do white water rafting in Jinja which was spectaular - if you want to do this, www.adrift.com. This hotel is absolutely stunning in every way, the lobby, the rooms, the funishings and everything in... more

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5 of 5 stars
speedster1721 6 contributions
Munich
Mar 2, 2009

Very nice hotel in all aspects I had a chance to enjoy. Seems to be the top venue in Kampala. more

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5 of 5 stars
FnM 13 contributions
Italy
Jan 26, 2009 | Trip type: Business, Solo travel

Very nice property very close to Parliament and major business activities in Central Kampala. It's located in the middle of a park, far from the hustle and bustle of this African metropolis. Renovated 2 and 1/2 years ago, it shows opulence and luxury. The standard rooms are large and clean with all the necessary amenities and a spacious marble bathroom.... more

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5 of 5 stars
membermay07 8 contributions
New York
Dec 20, 2008 | Trip type: Business, Solo travel

I stayed at the Serena on business in Nov 2008. This hotel was built by Edi Amin during his rule, but looks as if it is newer. It must have gone through a refit a few years back. The rooms were great, the staff very attentive and the amenities were wonderful. The room was a little hot, and the air... more

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5 of 5 stars
wseattlegirl 11 contributions
west seattle, WA
Dec 1, 2008 | Trip type: Business

This hotel really suited our business meeting for a week in March 2008. Beautiful property with great business facilities and very responsive and attentive staff to meet your every need. I would return again in a heartbeat. They really are first class, safe, clean, and comfortable at this hotel. The rooms are huge and look out over a well manicured... more

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5 of 5 stars
echandobuena 7 contributions
Oakland, California
Nov 27, 2008 | Trip type: Business, Couples

We have stayed in a number of Serena Hotels in East Africa. While all Serenas are excellent, this is the best so far with quality rooms, excellent restaurants and superb service. The grounds are lovely, the rooms are comfortable, the health club is terrific, the pool is very good and the restaurants (particularly the Pearl of Africa) are excellent. The... more

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Kampala Serena Hotel Address

P. O. Box 7814, Kintu Road, Kampala 256, Uganda