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Speke Hotel

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Plot 7/9 Nile Avenue, Kampala, Uganda
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Speke Hotel
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Speke Hotel
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170 reviews from our community

Traveler rating
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    73
    31
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago

My brother and I had a pleasant stay at Speke Hotel. It is situated in the heart of kampala. The speke is a beautiful old hotel that is managed to first world standards. The rooms are large and were recently redecorated with generos use of wood and tile. What is more exciting if you are there on business and staying... More 

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Bhupendrakumar, General Manager at Speke Hotel, responded to this review

Dear Mr. Robin, Thank you for your feedback based on your recent stay with us and to review us on Trip Advisor. We are pleased to note that you enjoyed the ambiance and the overall product and the service of the hotel and also would like to thank you that you still remember and cherish your stay with us. Your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Sorry for the late review!!! Stayed here last year, spacious rooms with the best comforts available..evrythn briliantly done hats off to the staff for brilliant service... Was the beautifull hotel i've ever visted...

Was this review helpful? Yes 1
Bhupendrakumar, General Manager at Speke Hotel, responded to this review

Dear Mr. Aganwani, Thank you for sparing your valuable time to review us on TripAdvisor . We are honored to note that you enjoyed the ambiance and our services of the hotel. Your generous compliments have been shared with our entire team. We are always committed to improve ourselves to provide the best hospitality services to our guests. We value... More 

Nairobi, Kenya
Contributor
18 reviews 18 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was here due to work related meetings at the venue. Very spacious rooms and they have a big number of rooms with different rates. Its actually like a maze if you think about finding your room/a friends room :-) The food was good and tasty. I loved the fact that Lake Victoria was just within the hotel environment. Great space... More 

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Bhupendrakumar, General Manager at Speke Hotel, responded to this review

Dear Valued Reviewer, Thank you for your feedback based on your recent stay with us and to review us on Trip Advisor. We are pleased and honored to note that you enjoyed the overall product and the services of our hotel. We value your patronage, the team and I look forward to have the pleasure of welcoming you back in... More 

Navi Mumbai, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Really good clean rooms and superb well mannered staff. Enjoyed the food very much. The Rock Gardern café experience was the best..Amazing time for Kids as well..Also used the conference room for business meets..Really goof facilities provided and also the internet connectivity was good..Overall an amazing experience..

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Bhupendrakumar, General Manager at Speke Hotel, responded to this review

Dear Mr. Rohit, Thank you for sparing your valuable time to review us on TripAdvisor . We are pleased to note that you enjoyed the ambiance and the services of our hotel. Your generous compliments have been shared with the entire team for whom it will be a tremendous source of inspiration. We value your patronage, the team and I... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

First, the improvements: 1) Need to seriously work on improving WiFi experience: Service is inconsistent, signals are usually weak in room, despite having a router right on your door. Need to have uniform password for hotel residents, irrespective of where they are on premises, whether breakfast area, Indian restaurant, bar/ cafe, room, reception, etc. 2) Need uniform water mixing, temperature... More 

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Bhupendrakumar, General Manager at Speke Hotel, responded to this review

Dear Mr. Makarand, Greetings from Speke Hotel, Thank you for taking your time to write your review of our property.I apologize for the inconvenience caused to you, with regards to WIFI; currently we are providing 3mbps dedicated speed to our guests. We are working on to increase the speed to 5mbps. Definitely you will find the change in your next... More 

Pune, India
1 review
4 of 5 stars Reviewed 4 weeks ago

I would say staying at Speke was the right choice. Very good environment, excellent behavior of the staff. It was a superb experience and i can't describe it in words...... Would love to come again........ Bar was amazing too with different concepts of lightning. Dont forget to visit Rock Garden Cafe it was awesome best cafe with best view........

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Bhupendrakumar, General Manager at Speke Hotel, responded to this review

Dear Mr. Shah, Thank you for your comments regarding your recent experience with us. We appreciate your feedback, and as you can see by the many recent TripAdvisor guest comments, we are maintaining our high standards and exceptional customer service. Thank you again and we look forward to welcome you on your next trip to Uganda. Warm regards, Bhupendra Kumar More 

Pretoria
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 13, 2015

Fair size room, with good WiFi in room, effective A/C. Shower still had the old style plastic curtain which is a pain. I used their Indian restaurant and found the dishes excellent with good service. In general OK for business visits, but perhaps not enough refinement for most tourists.

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Bhupendrakumar, General Manager at Speke Hotel, responded to this review

Dear Mr. Pieter, Thank you for sparing your valuable time to review us on TripAdvisor . We are pleased to note that you enjoyed the ambiance and the overall product and the services provided by the hotel. I have already noted your request and pass in concern department for new Shower curtains. So you will find new shower curtain on... More 

Knoxville, Tennessee
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 4, 2015

Stayed two separate times at the Speke. Peaceful and clean. I felt safe and enjoyed most of the food I had. We worked in several areas around the city during our stay and it is centrally located. My only concern is what they sprayed in the room while I was skyping my son :(

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Bhupendrakumar, General Manager at Speke Hotel, responded to this review

Dear Mr. Paul, Thank you for your feedback based on your recent stay with us and to review us on Trip Advisor. I would like to apologies personally for the inconvenience caused to you. I have addressed the problems with Housekeeping Department, now we have started providing electronic mosquito repellants which are more effective. We will make sure that your... More 

sussex
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 4, 2015

I have a sentimental attached to the Speke as I remember it in the 60's when I lived in Kampala. I've stayed there several times since. On this trip I travelled around Uganda and stayed in 10 different hotels and was able to compare the hotel with others in Uganda. I regret to say the Speke was the worst. It... More 

Was this review helpful? Yes
Bhupendrakumar, General Manager at Speke Hotel, responded to this review

Dear Valued reviewer, Greetings from Speke Hotel, Thank you for your feedback based on your recent stay with us and to review us on Trip Advisor. I sincerely apologize for the inconvenience caused to you during your stay.We do provide Mosquito Net on request. We also spray the room in the evening with Mosquito repellent every day, now we have... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed February 3, 2015

On the face of it "Speke Hotel", as the sign above the entrance proudly adorns, has the perfect ingredients for a capital hotel. The building, beautifully designed in a colonial era, has all the hallmarks of former colonial splendour, and aspects exudes a similar aura. The reality is hotel deep in underinvestment and ownership with flagrant regard for its customers.... More 

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