What a disaster! My coke has just arrived after 20 minutes. The bar is 8 metres away where I just watched the staff clean cutlery with bare hands and no soap. I ordered a salad which was two slices of tomato and two slices of cucumber with some lettuce. . Last time it took 40 minutes to order and there... More

Day 1 of a 7 day business trip and so far I'm not impressed. I attempted to take a bath before bed and the water came out brown. They sent a technician to but I opted to change rooms, since all the technician did was let the water run. The water pressure in the new room is non existent, the... More

Great services , great suite, great breakfast brunch. Cool property gardens. Great service and central location. More

After reading other reviews I was nervous about staying here, but the hotel was actually terrific. Some parts of the hotel are a little run down and the staff can sometimes mangle their English, but even by western standards I'd give this hotel high marks. My Jr. Suite on the 10th floor was comfortable, quiet and nicely decorated with a... More

The Sheraton Kampala is one of the better hotels in Kampala. It has a huge property right in the middle of the city. Their rooms are nice and comfortable. The bathroom could have been better and seems like a bathroom out of the 90s. Cant complain since we were in Africa! The pool is lovely and the gymnasium is huge.... More

having worked in africa and stayed in a lot of hotels over 10 years of traveling i knew what to expect. Ok comparatively its cheap and safe. Shower was cold at times and the tv was rubbish. Grounds are nice and the pool was cold as well - due the time of year. Never had any problems with the staff... More

I have stayed at Kampala Sheraton around eight times the last four years and it is usually a very good spot to stay. The gym is very good. in general it is a friendly place with staff that seem to care about the customers. I usually arrive from Entebbe airport with a taxi. I then stay some nights there while... More

Overall the hotel was not bad. Good location. Breakfast was fine. However, the rooms are showing their age. Air conditioning was weak. And on Friday night they rented out the outside bar for a private event. My room was on the 7th floor and it felt like I was right in the middle of a disco!!! I called the front... More

I stayed at the Sheraton for the second time now. As a SPG Gold member I had a nice room. Unfortunatly it was to the side of the hotel where you have the noise during the nights at the weekends. The noise is because of the Night Club of the hotel and the hotel at the opposite side. So try... More