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Afrique Suites Hotel

Plot 95, Circular Road, Mutungo Hill, Kampala, Uganda
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1 room 1 guest
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Afrique Suites Hotel
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10 Reviews from our TripAdvisor Community

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    3
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denton, Texas
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

A lot of the dissatisfaction expressed by others comes from the hotel advertising things that were not (yet) available. That has been remedied in large, although I did not visit the gym and so cannot say about that. Kitchenettes are not available in all rooms, and they are not available in the cheapest rooms. But I got a room with... More 

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Kalomo, Zambia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 17, 2015

The hotel is fine but it is not four stars at all yet the price tag sure is. It is not worth the money. Let me explain why. The hotel is out of town. They might think that it is a great location and I think it will be in about five or ten years time but for now this... More 

Was this review helpful? Yes 1
Afrique H, Manager at Afrique Suites Hotel, responded to this review

RESPONSE TO HOTEL REVIEW We read with interest the review written by one Kenneth Christensen who stayed in our hotel sometime in June this year. The review is written with tongue in cheek and we strongly suspect it is sponsored by competition. However we need to put his comments in context. 1. Location Location is not great because it is... More 

Kampala, Uganda
1 review
3 of 5 stars Reviewed March 4, 2015

I checked in this hotel and i received a good reception from one girl by the name of Gladys.I was allocated one of the rooms on the F block which was properly made.The evening night Auditor was a dark skinned and muscular gentle man who seemed not to have any knowledge about the hospitality industry.He could look at the guests... More 

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Afrique H, Manager at Afrique Suites Hotel, responded to this review

Response to Guest review on No. 1 Thank you so much for choosing to stay with us and also complimenting on our rooms and staff (Gladys) We appreciate this detailed feedback from your stay. We sincerely apologize for all what you experienced. We have carefully gone through every point you have raised from the night auditor up to the receptionist... More 

Jinja, Uganda
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 12, 2014

We only stayed for 30 minutes before leaving. The hotel website advertises a gym, spa services and kitchenettes in the rooms. None of those are there. We checked into the room and there is a kitchen with no hotplate, dishes, cutlery, or microwave. When we inquired about the gym "We don't actually have a gym yet. But it should be... More 

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Afrique H, Front Office Manager at Afrique Suites Hotel, responded to this review

Dear Guest, Thank you for sparing your valuable time to review us on TripAdvisor. We regret that you were unable to enjoy your stay at our hotel because of un-fulfilled expectations, which may have arisen from misreading the advert on our website which states thus: ‘Afrique suites will provide a modern gym and aerobics studio to cater for your health... More 

Vegårshei
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 16, 2014 via mobile

Clean, friendly, amazing food and the most wonderful view to Kampala, specially at night! Very friendly and professional staff, and live music at the terrace in the evening. A place you want to come back to!

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

We arrived after 11pm and still managed to get room service dinner. The staff led by Ken (Front Office Manager) listened carefully to our every comment and followed through to provide what we wanted. The rooms are large and well appointed. Extra gadgets were provided on request. We loved the African tea and staple "matoke". The evening views are great... More 

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nairobi
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 25, 2013

I woke up at 3 a.m. in Afrique Suites hotel thinking I was on that ride at Disneyworld where the elevator drops six stories. Nightmare. But it was the third time that I'd been woke up that night by the hotel's singing elevator. See, every time the elevator opens or closes, Fleur De Lis followed by the Theme from Love... More 

Was this review helpful? Yes 2
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Dear Travis, We have read your detailed review with attention and appreciate your efforts to highlight the positive aspects of your experience. We apologize for those aspects of our service that were not to your satisfaction. We have taken the following steps: The Music in the elevator has been removed permanently, additional training to their regular sessions is underway for... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2013

The hotel is perfect for business travllers! I have not been to such a wonderfu place where i can actually relax, unwind, and do business at the same time. There is no noise pollution at all! i was given an executive suite and everything was perfect. i spent most of my days doing business, but actually it was the most... More 

Was this review helpful? Yes 1
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Dear Guest, Thank you for your heartwarming review. We are delighted that you enjoyed our rooms and services. It is our aim to provide a consistently high quality experience for each guest that stays with us. We look forward to your next visit. Our best wishes. More 

Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2013

I stayed at Afrique Hotel in March of this year (2013) and enjoyed the stay. It is family owned which gives it a personal touch with a lovely local couple and their team. I booked an ensuite studio with a living room and kitchen so I could work as well as live in the space. It was huge and could... More 

Was this review helpful? Yes 1
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Dear Guest, Thank you for your heartwarming review. We are delighted that you enjoyed our rooms and services. It is our aim to provide a consistently high quality experience for each guest that stays with us. We look forward to your next visit. Our best wishes. More 

Seville, Spain
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 3, 2013

I was very impressed with this hotel. Set on a hillside in the Kampala suburb of Mutungo Afrique has a fantastic panoramic view of the city from just about anywhere in the complex. I booked a self-contained studio which was almost too spacious, pleasantly designed, well equipped, clean modern and airy. The terrace restaurant was my favourite spot, breezy and... More 

Was this review helpful? Yes
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Dear Guest, Thank you for your heartwarming review. We are delighted that you enjoyed our rooms and services. It is our aim to provide a consistently high quality experience for each guest that stays with us. We look forward to your next visit. Our best wishes. More 

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