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Afrique Suites Hotel

Hotel website
Plot 95, Circular Road, Mutungo Hill, Kampala, Uganda
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Afrique Suites Hotel
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Afrique Suites Hotel
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8 reviews from our community

Traveler rating
    4
    1
    2
    1
    0
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3
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3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kampala, Uganda
1 review
3 of 5 stars Reviewed 3 weeks ago

I checked in this hotel and i received a good reception from one girl by the name of Gladys.I was allocated one of the rooms on the F block which was properly made.The evening night Auditor was a dark skinned and muscular gentle man who seemed not to have any knowledge about the hospitality industry.He could look at the guests... More 

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Jinja, Uganda
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 12, 2014

We only stayed for 30 minutes before leaving. The hotel website advertises a gym, spa services and kitchenettes in the rooms. None of those are there. We checked into the room and there is a kitchen with no hotplate, dishes, cutlery, or microwave. When we inquired about the gym "We don't actually have a gym yet. But it should be... More 

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Afrique H, Front Office Manager at Afrique Suites Hotel, responded to this review

Dear Guest, Thank you for sparing your valuable time to review us on TripAdvisor. We regret that you were unable to enjoy your stay at our hotel because of un-fulfilled expectations, which may have arisen from misreading the advert on our website which states thus: ‘Afrique suites will provide a modern gym and aerobics studio to cater for your health... More 

Vegårshei
Top Contributor
55 reviews 55 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 16, 2014 via mobile

Clean, friendly, amazing food and the most wonderful view to Kampala, specially at night! Very friendly and professional staff, and live music at the terrace in the evening. A place you want to come back to!

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

We arrived after 11pm and still managed to get room service dinner. The staff led by Ken (Front Office Manager) listened carefully to our every comment and followed through to provide what we wanted. The rooms are large and well appointed. Extra gadgets were provided on request. We loved the African tea and staple "matoke". The evening views are great... More 

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nairobi
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 25, 2013

I woke up at 3 a.m. in Afrique Suites hotel thinking I was on that ride at Disneyworld where the elevator drops six stories. Nightmare. But it was the third time that I'd been woke up that night by the hotel's singing elevator. See, every time the elevator opens or closes, Fleur De Lis followed by the Theme from Love... More 

Was this review helpful? Yes 2
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Dear Travis, We have read your detailed review with attention and appreciate your efforts to highlight the positive aspects of your experience. We apologize for those aspects of our service that were not to your satisfaction. We have taken the following steps: The Music in the elevator has been removed permanently, additional training to their regular sessions is underway for... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2013

The hotel is perfect for business travllers! I have not been to such a wonderfu place where i can actually relax, unwind, and do business at the same time. There is no noise pollution at all! i was given an executive suite and everything was perfect. i spent most of my days doing business, but actually it was the most... More 

Was this review helpful? Yes 1
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Dear Guest, Thank you for your heartwarming review. We are delighted that you enjoyed our rooms and services. It is our aim to provide a consistently high quality experience for each guest that stays with us. We look forward to your next visit. Our best wishes. More 

Amsterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2013

I stayed at Afrique Hotel in March of this year (2013) and enjoyed the stay. It is family owned which gives it a personal touch with a lovely local couple and their team. I booked an ensuite studio with a living room and kitchen so I could work as well as live in the space. It was huge and could... More 

Was this review helpful? Yes 2
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Dear Guest, Thank you for your heartwarming review. We are delighted that you enjoyed our rooms and services. It is our aim to provide a consistently high quality experience for each guest that stays with us. We look forward to your next visit. Our best wishes. More 

Seville, Spain
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2013

I was very impressed with this hotel. Set on a hillside in the Kampala suburb of Mutungo Afrique has a fantastic panoramic view of the city from just about anywhere in the complex. I booked a self-contained studio which was almost too spacious, pleasantly designed, well equipped, clean modern and airy. The terrace restaurant was my favourite spot, breezy and... More 

Was this review helpful? Yes
Afrique H, Manager at Afrique Suites Hotel, responded to this review

Dear Guest, Thank you for your heartwarming review. We are delighted that you enjoyed our rooms and services. It is our aim to provide a consistently high quality experience for each guest that stays with us. We look forward to your next visit. Our best wishes. More 

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