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Silver Springs Hotel

Port Bell Road, Bugolobi, Kampala, Uganda
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53 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dar es Salam, Dar es Salaam, Tanzania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 25, 2015

I recently stayed at the hotel and this was my second visit. The ambience, staff, food are par excellence and will make you keep coming for more. The only aspect the management needs to work upon is internet connectivity especially at the Dar Es Salaam suites. The connection remains unreliable most of the time. Except for this, the hotel matches... More 

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Pretoria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 20, 2015

Experiencing 5 star stay at Silver Springs Hotel, Kampala. Excellent rooms, friendly service. Excellent WiFi connectivity. Restaurants are providing good value for money. I highly recommend this hotel.

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Sydney, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 26, 2015

Unfortunately this wasn't a pleasure trip as I was recovering from Recent Surgery and I was not very mobile needing a wheelchair to get around. my Son and I were sent here for 2 weeks until a flight home could be arranged by our insurance company. From the start Staff made sure I was comfortable and had everything I needed.... More 

Was this review helpful? Yes 1
Kampala
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 23, 2015

It seems the management of Silver Springs Hotel take our comments seriously....the last time and the current change can easily depict it.....now undergoing refurbishment, and the internet connectivity is so good and fast almost everywhere within the hotel premises. Thank you Hotel management for the tremendous improvement!!

Was this review helpful? Yes 1
Ennis, Ireland
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed March 17, 2015

I have come to like the Silver Springs following a number of stays in recent years. Initially we were attracted by the good value as we had a mix of international and Ugandan clients but I have developed an appreciation of the friendly and obliging staff , good Indian food and excellent coffee. The Silver Springs as other reviewers have... More 

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Nairobi, Nairobi, Kenya
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 11, 2015

Silver Springs hotel is a nice place t stay with good facilities like a great place to eat and other services. Rooms are large and comfortable with TV and cable. Also the restaurant has good menu suitable to different class of people who visit there. Morning breakfast menu has again a lot of variety and starts as early as 6.00... More 

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Kampala, Uganda
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed January 7, 2015

Been to Silver Springs several times, however I had never had to deal with them directly. While their marketing rep was courteous, the head of events seemed kind of patronizing. Like he knew better what we wanted than we did. Then our decorating team was delayed because the venue was double booked. Which meant that they showed us a hall,... More 

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Kampala, Uganda
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 6, 2015

The hotel requires improvement from beginning to the end, the staff is somehow friendly and courteous however rest all is in a poor state. Services need to be improved on urgent basis. There is hell lot of time taken to provide any service you require. Internet is absolutely pathetic. Standard to the rooms need to be improved...

Was this review helpful? Yes 1
Kampala, Uganda
1 review
3 of 5 stars Reviewed December 13, 2014

As I write the Base sound from the bar is reverberating in my room and has been all evening despite many trips to the management nothing much changed It has been like this most of the week though a couple of days they did turn it down. Internet was non existant in the frist room and drops a lot in... More 

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Kampala
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed November 21, 2014

In this era of ICT services being at the fore front of hotel after sales services, one never expected services like wifi to be inaccessible to guests who spent a whole day in a hotel conference.....only to be told the service is only given to hotel residents.......Does the hotel realise that it gets more money from conferences than hotel residences?... More 

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