We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lake Victoria Serena Resort

5.0 of 5 Lweza Kigo Road | Off Entebbe Road, Kampala 01000, Uganda
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Lake Victoria Serena Resort
Professional photos View all
Browse nearby
Lake Victoria Serena Resort
Write a Review

118 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
1 review
5 of 5 stars Reviewed 5 days ago NEW

Uganda just seems to house warm and friendly people. My time at Lake Victoria Serena Resort made me appreciate the warmth of their personalities. The staff are ready to smile and offer help. The view into the lake is also good. The compound is big and good, giving you a very good variety of choice of rooms. The rooms are... More 

Was this review helpful? Yes
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I have visited the LVS on a number of occasions mainly to have a meal but had not stayed at the hotel until my recent visit. The place I quite enchanting especially the grounds which are well maintained. My room was a good size and well furnished. The food was generally good. I was attending a retreat and the service... More 

Was this review helpful? Yes
Kampala, Uganda
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I loved my stay at the resort. It was every bit relaxed and well taken care of just like i intended to have spent my weekend. The staff was very nice, aside maybe from the concierge who shoved his way unceremoniously in my room without even helping me with my bags and looked expectantly at me for a tip. He... More 

Was this review helpful? Yes
Nairobi, Nairobi, Kenya
Top Contributor
51 reviews 51 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The road to the Resort is not in the best of conditions but once you get to there, the inconvenience is quickly forgotten. Built in Italian/Roman architectural design, the Resort is remarkable.....The rooms housed in Tuscan villas are spacious and amenities are of the typical Serena Standard...never disappointing. I was here for the famous East African Food festival which was... More 

Was this review helpful? Yes
Top Contributor
63 reviews 63 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whilst this is at the end of a long dirt road, the hotel itself made up for the drive. And i have been on far worse roads! the hotel pick up at the airport was extremely efficient. i was then greeted with a hot towel and cool drink at the hotel itself. the food was great throughout - im a... More 

Was this review helpful? Yes
Seattle, Washington
Top Contributor
115 reviews 115 reviews
65 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As other writers have observed, this property is on the outskirts of Kampala, off the road linking Entebbe Airport and the city of Kampala. As others have also observed, the hotel is at the end of a long, rutted dirt road. This can be alarming for those guests who arrive at night, not knowing the hotel is actually at the... More 

Was this review helpful? Yes
Harare Province, Zimbabwe
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Gorgeous Views, Excellent service! Proffesional staff. Situtated in between Entebe and Kampala. Just didn't like that we had to drive through a dusty road full of potholes to get there. Truly a diamond in the rough.

Was this review helpful? Yes 1
Moline, Illinois
Top Contributor
86 reviews 86 reviews
52 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 29, 2014

This is a great resort hotel and I recommend it without hesitation. The rooms are plush and mine had a four poster bed with curtains (not really mosquito netting) and a private patio through sliding doors. I also had a sofa and chair with table, a large desk, a long table to spread my luggage on and another table to... More 

Was this review helpful? Yes
Kampala, Uganda
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 29, 2014

We were out for a day and chose this place, in fact our choice was not bad and we really enjoyed the place at swimming pool, steam, sauna and Spa. The prices are somehow at higher side however when compared with facilities one can adjust with that.

Was this review helpful? Yes
Corfu, Greece
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 22, 2014

Built in a Toscane style, Serena looks like a small Italian village next to Lake Victoria. Very beautiful grounds with good facilities, including a big swimming pool with a bar, gym & spa, restaurants, conference rooms and a golf court on the way. Rooms are big and luxurious and some have lake view from the balcony. The staff is friendly... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Lake Victoria Serena Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lake Victoria Serena Resort

Address: Lweza Kigo Road | Off Entebbe Road, Kampala 01000, Uganda
Location: Uganda > Central Region > Kampala
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Lake Victoria Serena Resort 5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Cheap Tickets, Expedia, Booking.com, Hotels.com, Agoda, Orbitz, Despegar.com, Travelocity, TripOnline SA and Tingo so you can book your Lake Victoria Serena Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lake Victoria Serena Hotel Kampala
Hotel Style:
#3 Spa Hotel in Kampala
#5 Luxury Hotel in Kampala
#5 Business Hotel in Kampala

74 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (60)
Hotel & grounds (16)
Room/suite (20)
Bathroom (4)
Pool/beach area (3)
View from room (5)
Dining (2)
Videos (1)
Other (9)

Management photos: Courtesy of the property manager

All management photos (15)
Hotel & grounds (5)
Dining (5)
Room/suite (1)
Pool/beach area (3)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay