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Imperial Royale Hotel

Plot 7 Kintu Road | PO Box 4326, Kampala, Uganda
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Imperial Royale Hotel
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Imperial Royale Hotel
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50 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Melbourne, Australia
Top Contributor
348 reviews 348 reviews
42 hotel reviews
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed September 19, 2014 via mobile

3rd visit and i think its my last. This hotel was built to house CHOGM years ago and today seems to operate largely for conferences which use the many rooms on the ground floor. Its Africa and so ratings reflect this, so despite its age, its looking tired around the edges. Usual things that show the signs. Cracks in bathrooms,... More 

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Senior Contributor
26 reviews 26 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 31, 2014 via mobile

Stayed here on business last week. Kampala is a vibrant colourful and a little bit scary. But coming from the gridlocked smoggy roads through the concrete blocks and guards to the hotel you are stepping into something completely different. The metal detector arch in the lobby is something you don't see every day! This hotel is big and I mean... More 

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18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 29, 2014

This hotel is very huge...the rooms are so huge/spacious a bit too huge for my taste (but that is just me). The rooms have wall to wall carpeting and are the furniture is okay. However, there is this smell in the rooms (a bit like mold...) , I am not sure if it is because of the wall to wall... More 

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Kampala, Uganda
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed July 24, 2014

We went there there to visit a few facilities to stay in future, however we found that the building is well built and looks attractive from outside however once you enter, it lacks almost everything including poorly trained/informed staff, poorly maintained rooms. We could see cracks in room walls, WC's were stinking badly. The staff had no knowledge of prices... More 

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Los Angeles, CA
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 8, 2014

This hotel is definitely adequate and served its purpose for our work/volunteer purposes quite nicely. The rooms are comfortable and the food is ok. The shower was fabulous. It was extremely difficult to get ahold of one of the hotel's hair dryers (one time it took three days), requiring multiple phone calls and many, many broken promises, so definitely bring... More 

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Top Contributor
86 reviews 86 reviews
24 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed June 22, 2014

This is a huge hotel situated next to the centre of Kampala(10 mins walk) It is very secure and hosts a large number of business conferences which sees a lot of life during the day. There is a roof top swimming pool which is open air and very good with attached health studio. The food is good, breakfasts are buffet... More 

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Nairobi, Kenya
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 23, 2014

The hotel has spacious rooms and the staff are extremely friendly. Its a place which I stay regularly whenever I am in Kampala. They have a state of art gym, swimming pool, sauna and steam on the fifth floor. its not far from the city centre and its highly secured.

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Norwich, United Kingdom
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 14, 2014

I have on previous visits stayed at their sister hotel The Grand Imperial down the road. I thought I will give this a try for a 6 night stay.The hotel is clearly quite big but occupancy appears quite low - may be I was there during a low season. The rooms are large and loads of space. Beds were comfortable... More 

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Dar es Salaam, Tanzania
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 7, 2014

You can always guarantee getting a room in this vast hotel but that it is the problem. It is too large to have any character. While the rooms are fine it is pricey and the restaurant and public spaces are devoid of any interest.

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New Delhi, India
19 reviews 19 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed March 9, 2014

I stayed at the Imperial Royal for 4 nights recently, on a work trip. This was a conference and the hotel housed both the participants and the actual conference sessions. Hotel drops and pickups from/to the airport worked fine. The hotel is enormous and seems largely empty. The rooms are vast - I mean truly /vast/ - with huge empty... More 

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imperialhotelsUG, Manager at Imperial Royale Hotel, responded to this review

Dear Sir, Thank you for having visited and stayed with us at the Imperial Royale Hotel! We have noted your compliments with much thanks and promise that we shall work on the flaws that could have inconvenienced your stay. The key card system of the hotel is electronically controlled and its the same key that controls the lighting of your... More 

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Additional Information about Imperial Royale Hotel

Address: Plot 7 Kintu Road | PO Box 4326, Kampala, Uganda
Location: Uganda > Central Region > Kampala
Price Range (Based on Average Rates): $$$
Number of rooms: 274
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