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Protea Hotel Kampala

4.0 of 5
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4 Upper Kololo Terrace | Kololo, Kampala 9421, Uganda
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1 room 1 guest
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Protea Hotel Kampala
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pretoria, South Africa
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Had a lovely stay at Protea Kampala. Service was excellent with only a slight hitch on the wifi. The staff was very knowledgeable and the manager even asked me afterwards how they can improve their service.

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Zanzibar Island, Tanzania
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

I checked in the Protea Kampala for a night. the rooms were okay but not to the Chain standard. The food was average it took me an hour to be served and served cold. the WiFi was terribly slow every time i asked for help i was being told some one was coming to fix it until i checked out.... More 

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Travelers are raving about these Kampala hotels

Nairobi, Kenya
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a week during a business trip to Kampala. The welcome was quite good and the hotel is very clean right from the entrance. The front desk staff were quite helpful. I was a bit surprised by the fact that you pay for the intended length of stay upfront. So if you don't like the hotel a... More 

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Laurel, Maryland
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having come from the Protea Entebbe, I found this hotel to be disappointing. The room isn't set up well. There is no makeup mirror, the tea kettle needs to sit on the desk in order to use it. Be sure to sanitize your cup and saucer before using them. My cup, saucer and spoon were cleaned by the housekeeping staff... More 

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Dubai, United Arab Emirates
Level Contributor
64 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I travel throughout Africa extensively and am normally prepared to experience internet issues when I travel, but with this hotel, one would expect not experience such issues. Sadly this was not the case. All evening I struggled to get any decent kind of connection, even with the PC's. Other hotels I went to in Kampala were fine, clearly a case... More 

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Dar es Salaam, Tanzania
1 review
4 of 5 stars Reviewed July 11, 2015

Overall, I think the hotel is very good. Food is very reasonable and quite tasty. The staff are very friendly and helpful. When the restaurant was full one night, the staff took my room number and called me when a table cleared. they actually put a reserved sign on it! On the negative side, the room was quite dark. It... More 

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Randburg, South Africa
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 4, 2015

This Hotel was quite a surprise. It is absolutely value for money, without having to forfeit anything! The different themes (of food) offered by the Restaurant every night makes it really nice, interesting and oh boy, Wednesday's is Barbeque night, which makes ever South African feel really at home. (Because we like a Braai!)

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Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 30, 2015

Protea Kampala is located in Kololo, which is an upmarket area of Kampala and very close to Kampala golf club. While the rooms in this hotel are reasonable in terms of cleanliness and space. I stayed in a single room on the second floor for just a night and think that accommodation is functional. There is a telephone, tv with... More 

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London, United Kingdom
2 reviews
4 of 5 stars Reviewed June 23, 2015

I stayed at Protea from 6 to 13 June 2015. It is a well maintained, small hotel. The staff is friendly and helpful. The food was very good, with an impressive spread at breakfast. Importantly for me, it had good Broadband access which is provided complementary.

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2015

I think will not add a lot but from my point of view Protea Kampala is offering the basic services the only concern is the rate and the Laundry service needs to be improved good to come and stay for 2-3 days but not longer.

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