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All 58 Kampala hotels

Dolphin Suites

3.0 of 5 Hotel   |   Princess Anne Drive, Plot 36, Kampala, Uganda
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70%
Ranked #26 of 58 hotels in Kampala
A recent review
4 of 5 stars reviewed 3 days ago
Francis M Kampala, Uganda
  • Overview
  • Reviews (21)
  • Photos (41)
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  • Room tips (7)
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21 people have reviewed this hotel

Traveler rating
    4
    11
    3
    0
    3
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1
2
Solo
0
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Kampala, Uganda
1 review
4 of 5 stars Reviewed 3 days ago NEW

Like most Ugandans, and other people living in the country is I am to remaining none discriminative, Dolphin suites was not known to me not until of recent I failed to be accommodated at Resort Hotel Munyonyo in the ongoing training conducted by Uganda Bureau of Statistics (UBOS). To briefly narrate a the long story, It was 21st July 2014... More

Was this review helpful? Yes
London
1 review
1 of 5 stars Reviewed June 25, 2014

Dolphin Executive Suites - neither suites, nor executive, with very poorly trained and motivated staff. Rooms are small, belying the name. The extremely weak wifi suggests a poor understanding of what executives need when on a business trip. Room service is an interesting sequence of ordering more than once and then waiting to see whether food will turn up, and... More

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Sir, Greetings! Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Per your comments, we are going to update our internet to ensure that future travelers know that while remarkable... More

Netanya, Israel
1 review
4 of 5 stars Reviewed June 14, 2014

I stayed 5 nights in the hotel, good restaurant, good bar, very good service It was pleasant and comfortable the hotel manager stopped a few times enquiringly if we need any thing and his staff was very service oriented

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Sir, Thank you for taking the time to share your recent experience at Dolphin Suites. We are thrilled to hear that you enjoyed your time with us. We all look forward to welcoming you back to Dolphin Suites - thank you for allowing us to turn your moments into memories. Kind Regards Dinesh Gautam Manager Dolphin Suites More

Casper, Wyoming
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 11, 2014

It is not a place if a quiet environment suitable for business discussions is what you are looking for. It's noisy at all times with cigarette smoke coming from all directions - drugs inclusive. The meals too are terrible. It's not worth a penny

Was this review helpful? Yes 1
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Sir, Thank you for your review but I would like to inform that we have been doing the renovation work for the restaurant due to which we have bit noise and little place to sit around area. I assure you that you will find everything in proper order and no noise at all and smoke since we have smoking... More

Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 6, 2014

Hotel is clean..food is ok..staff is friendly...but its located way out of the city...at a quiet corner. They dont keep sim cards which they should considering the location...also dont expect any change to give to taxi drivers.... rooms r ok...but the problem is there is no hit water kettle...coffee..nothing in the room..not even a small fridge! pool...gym..sauna r good...indian food... More

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Sir, Thank you for the review of our hotel. Kindly accept our apologies for not getting the change for the taxi since our staff had gone to get the change from the bank at that time and also for delaying for food. We will definitely think about tea/coffee making facility and fridge in the room and keeping the sim... More

Matlock Bath, United Kingdom
1 review
5 of 5 stars Reviewed May 23, 2014

Ini my role I travel extensively in all sorts of situations and am conscious of the stewardship needed when it comes to accommodations. Dolphin Suites is one of my favourites. It's not fancy but it is clean and comfortable. Dinesh and his staff are eager to please and the food especially the Indian menu is really delicious. I also need... More

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Mr. Simon, Thank you for taking the time to share your recent experience at Dolphin Suites. We are thrilled to hear that you enjoyed your time with us and were able to experience our amazing food; I am so pleased that you found the experience to be “spectacular”! We all look forward to welcoming you back to Dolphin Suites... More

Noida, India
Contributor
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2014

A good hotel set in a peaceful surrounding.Stayed there for one night and was truly satisfied with the ambiance, the food, service and a very accommodating staff. The location of hotel is such that one can go for jogging and enjoy it. Had a nice comfortable sleep. Rooms are clean and so are bathrooms. They don't have any tea/coffee making... More

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Sir, Thank you for the positive review of our hotel. We are very pleased that you enjoyed your stay. We will definitely think about tea/coffee making facility in the room.We look forward to the pleasure of serving you better in your next visit. Warm Regards, Dinesh Gautam Manager More

Athy, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 14, 2014

Dolphin Suites is a secure hotel close to Kampala City Centre. The Gardens are well kept and there is a nice outdoor swimming pool on the grounds. I'd recommend you ask for a 1st or 2nd floor room as the ground floor may be a bit noisy if the pool or restaurant is busy. Good view from the balcony where... More

Was this review helpful? Yes 2
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Guest, Thank you for your the time to write your review of our hotel, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.We will definitely rectify the problem... More

Shanghai, China
Top Contributor
67 reviews 67 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed February 18, 2014

We had a reservation for 4 nights to stay at Dolphin from February 8-12. Before leaving Rwanda for Entebbe we called the hotel to arrange a car. This is what happened: The call begins and I'm informed that yes a car can be arranged, but the Indian gentleman taking my call instantly who know I was. "You booked through Expedia,... More

Was this review helpful? Yes 4
Haifa, Israel
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2014

a very nice hotel with an excellent service and staff. located in the bogilobi neighborhood, great pool, nice bar to sit and watch sports events... almost a sports bar. internet reception all over, free of charge. the manager is great.

Was this review helpful? Yes 1
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Amir, Thank you for the great comments! Warm regards, Dinesh gautam Manager More

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Additional Information about Dolphin Suites

Address: Princess Anne Drive, Plot 36, Kampala, Uganda
Phone Number:
Location: Uganda > Central Region > Kampala
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dolphin Suites 3*
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41 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Kampala
Hotel Class
Number of rooms
27

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