We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dolphin Suites

Princess Anne Drive, Plot 36, Kampala, Uganda
Hotel amenities
Dolphin Suites
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #18 of 75 Hotels in Kampala
A recent review
3 of 5 stars Reviewed June 21, 2015
Karl Aage B Saeby, Denmark
Add Photo Write a Review

41 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    10
    20
    8
    0
    3
See reviews for
3
6
1
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (41)
  • Mar-May only
    (17)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (6)
All months
Saeby, Denmark
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 21, 2015

The hotel is a least very clean. The room is very basic. Bed, desk, chair and bathroom. Lightning in the room is quite poor. Very difficult to Work in the room and everywhere else due to very limited electrical light. Even the restaurant is very dark. It's in fact impossible to read the menue, unless you bring a light yourself.... More 

Was this review helpful? Yes
Arusha, Tanzania
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 26, 2015

Location wise the hotel is marvelous far from the hectic Kampala noisy areas. Really enjoyed during the weekend. The manager and his staff are good to make follow-up with and assist customers. Of course there is a need for overhauling the reception staff. The south Indian menu we ate was good, There are also many eaters place around the hotel... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 18, 2015

First of all, the location is marvelous. Located in a very calm and quiet neighborhood. It was the first time being in Kampala but I loved every minute there. The rooms are clean and cozy. The personnel is quite welcoming and helpful. The wifi worked good. However it could use an improvement to how far it can reach. The TV... More 

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Ricball, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We’re glad you enjoyed your stay. It would be such a pleasure to personally welcome you back to our hotel! Warmest Regards, Dines Gautam More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 16, 2015

Small charming hotel, but everything is there. It is located in a quite area of Kampala. Don't expect the luxury of big hotel names but for a quick stay it is a good place. What I liked is that there are plenty of power sockets everywhere in the room or at the bar/restaurant but make sure to have the UK... More 

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Sir, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel that need updating. we’re glad you enjoyed your stay. It would be such a pleasure to... More 

Bengaluru (Bangalore), India
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 4, 2015

We stayed one day in this place a pretty neat place with a small swimming pool. It was raining on the day we reached so it was cold in the evening You can get Indian food if you need other wise you get any local food three. The mornig breakfast was good and filling woth for the money

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear valued guest, Thank you for your positive review and we are glad you had a positive experience at Dolphin Suites. We look forward to the pleasure of serving you better in your next visit. Warm Regards, Dinesh Gautam Manager More 

Kampala, Uganda
Level Contributor
5 reviews
3 of 5 stars Reviewed March 30, 2015

We found the hotel comfortable and the the service became after a couple of days more alert. We were a little annoyed over some things as reminding of towels and glasses on the room. A a water leekage in our bed one night! But I have to complement the skilled service from very friendly personal as Lillian, Grace and Mourine.... More 

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear guest, Thank you for your feedback regarding your stay, we apologize for the less than desirable experience especially regarding the noise from the pool area on the ground floor and the water leakage on your bed. We value your patronage, the team and I look forward to have the pleasure of welcoming you back in near future. Warm Regards,... More 

Geneva, Switzerland
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 28, 2015

The Dolphin Suite is very nice, located in a green, gated area. For some, a drawback may be its location, as it is a bit far off the center of Kampala. Food: breakfast was nothing to write about. I asked for some jam, and got a big pot of an artificially colored substance from which everyone could help themselves with... More 

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Sir, We truly appreciate you taking the time to leave a review. We are definitely going to work for the internet and televison connection and other issues and we'd like to serve you for many years to come. Regards, Dinesh Manager More 

Washington DC, District of Columbia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 3, 2015

The good: yummy food, good (free!) internet, big enough rooms, decent furniture and fixtures, friendly staff, (busted and old but available and pretty spacious) fitness center, funny but lovely little pool, and a reprieve away from the street bustle. The bad: no hot water kettle in room (or fridge), impossibly slow service at the restaurant (you will wait. for food.... More 

Was this review helpful? Yes 1
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Sir, Thank you for the review of our hotel. Kindly accept our apologies for service at the restaurant for not getting your food on time. We will definitely think about tea/coffee making facility and fridge in the room.. We look forward to the pleasure of serving you better in your next visit. Warm Regards, Dinesh Gautam Manager More 

London, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 1, 2015 via mobile

It was a pleasure to stay at this place on the outskirts of the city the whole hotel is really clean and the staff under the guide nice if manager Dinesh Gautam provide a great service,nothing was too small for them they are lively full of practical guides to the city the chef prepares the best chicken terrapazine only one... More 

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Sir, We agree with you that one of the greatest things about us is our location! We're happy that we were able to provide you with such a great service and awesome food. It makes us glad that you felt comfortable and were treated nicely by our staff. It's important that our guests are well taken care of, and... More 

Leeds, United Kingdom
2 reviews
3 of 5 stars Reviewed March 1, 2015

Stayed for 5 nights and having spoke with the reception staff.....got nothing but attitude. Spoke with management about this and they said it's normal and it's It's in their blood. He was the son of the owner I think and didn't really care. Take your money and move on seems to be the the order of the day. Sha e... More 

Was this review helpful? Yes
Dinesh G, Manager at Dolphin Suites, responded to this review

Dear Sir, Greetings from Dolphin Suites! Firstly let me apologize on behalf of my receptionists that you did not get proper service from them. Management has been aware of your complaint, and we are working on trying to resolve this issue. Thank you very much for your feedback. Despite your poor experience with them, we do hope that you give... More 

Questions? Get answers from hotel staff and past guests. Ask a question

60 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (46)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (9)
Viewed
Room/suite (10)
Viewed
Bathroom (2)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
View from room (2)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Kampala hotels
2.5 mi away
Forest Cottages
Forest Cottages
#12 of 75 in Kampala
4.0 of 5 stars 84 reviews
2.3 mi away
Kampala Serena Hotel
Kampala Serena Hotel
#2 of 75 in Kampala
4.5 of 5 stars 408 reviews
2.5 mi away
Speke Hotel
Speke Hotel
#9 of 75 in Kampala
4.0 of 5 stars 198 reviews
Show Prices
Show Prices
Show Prices
2.7 mi away
Kabira Country Club
Kabira Country Club
#3 of 75 in Kampala
4.5 of 5 stars 208 reviews
2.0 mi away
Hotel Le Petit Village
Hotel Le Petit Village
#8 of 75 in Kampala
4.5 of 5 stars 100 reviews
2.4 mi away
The Mackinnon Suites
The Mackinnon Suites
#54 of 75 in Kampala
3.5 of 5 stars 13 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay