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Holiday Express Hotel

Luwum Street, Kampala, Uganda
Hotel amenities
1 room 1 adult
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Holiday Express Hotel
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31 Reviews from our TripAdvisor Community

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Los Angeles, California
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Holiday Express is an excellent 3 star hotel which means it is very clean, has lots of hot water, serves a good breakfast but has few other amenities. It is in the heart of downtown Kampala around the corner from Nakasero Market, a few blocks away from Owino Market and very near several good restaurants and banks/atms. The staff was... More 

Helpful?
Thank Ken S
Kampala, Uganda
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are a person who prefers calm, quiet and cool place then holiday express gives you all that you are looking for. When it comes to their meals and service personnel I believe they are the best in the middle of the city.

Helpful?
Thank Ntumbu J
Isaiah K, Director of Sales at Holiday Express Hotel, responded to this review

Thanks Mr. Ntumbu for appreciating our services. Perhaps you would be glad to know that we are embarking on yet another accommodation upgrade this year in which we all our soft furnishings are going to be changed. Rooms which had hitherto not been air- conditioned will be fitted with modern A.C systems. We hope to host you again in the... More 

Minneapolis, Minnesota
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 2, 2015

The Holiday Express is not associated with the Holiday Inn chain you may be used to. The rooms were decent and clean and the showers were hot. The hotel is located in a bustling area of the city and perfect for a little jaunt around town. Just remember and mark on the map where you are or you might not... More 

Helpful?
2 Thank T-NutsP-Nuts
Isaiah K, Director of Sales at Holiday Express Hotel, responded to this review

Thanks for your positive review. We look forward to hosting you again soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2015

I stayed here on recommendation of a taxi driver from the airport. Great hotel. Clean rooms. Enjoyable breakfast with some local dishes too. The staff are very helpful. Will be staying here again 2015. Mr. Dupont. London.

Helpful?
1 Thank Gregory D
Nairobi, Kenya
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 3, 2015

I arrived in Kampala rather late in the evening and the taxi recommended the hotel. The staff were very helpful even at that late hour. The only thing I'd request is that they accept Kenyan currency as a mode of payment rather than ask the guest to change to USD or UGX. I discovered a Forex bureau downstairs where I... More 

Helpful?
2 Thank makobu
Kampala, Uganda
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 20, 2014 via mobile

Stayed there for two days to attend a conference in Kampala, the place is at good location however very much affected with traffic around. Prices are fine for this type of hotel, services could be better especially for food and beverage. Good place for a short stay.

Helpful?
Thank Arthur1101
Isaiah K, Director of Sales at Holiday Express Hotel, responded to this review

Our aim is to always create a memorable experience for our customers through provision of superior service. However, whenever we have failed to meet your expectations, we are always ready to listen to your concerns and have them addressed to the best of our ability. If there's any specific area you'd like us to improve, kindly feel free to let... More 

Washington DC, District of Columbia
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 3, 2014

The hotel is located right downtown near the central market. A little bit noisy but very convenient to access the airport or main arteries. Rooms are decent, not new but clean. We appreciate above all the staff very professional and helpful. The restaurant has a good buffet for dinner and breakfast. It is not a 4 star hotel, but a... More 

Helpful?
2 Thank b2bwild
Isaiah K, Director of Sales at Holiday Express Hotel, responded to this review

Every time we receive a review(negative or positive), we share it with our committed team of staff because in each review, we know that there's an opportunity to improve or change our services to suit our customer needs. At Holiday Express Hotel, our desire always is to deliver a customer experience which invites our guests to always come back. Thank... More 

Rochester, Minnesota
1 review
4 of 5 stars Reviewed August 31, 2014

The Hotel is in city center, and i have been staying in this hotel for the last four years while visiting my mom or connecting my flights they have good services and the rooms are clean,but I had a problem with my shower twice had to take shower in cold water and ask the front desk to fix it,but they... More 

Helpful?
Thank Tombedada
Arusha, Tanzania
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 5, 2014

I have been staying in the hotel for the last four years during my business visits in Kampala. Rooms are big and the internet nowadays is excellent. The staff, the owner and his family are very nice and friendly. The hotel has been renovated and expanded for the last two years. The breakfast is nice but needs a bit creativity... More 

Helpful?
Thank dudi_13
Bunia, Democratic Republic of the Congo
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 7, 2014

Me and my collegue stayed in hotel holiday express on 15 of March just for a night. The frot desk people helped us really well worth mentioning is Julious. There room service was excellent we are still thankful to Bright whom we have disturbed whole through the night. As we stayed only one night so it was enjoyable stay. We... More 

Helpful?
2 Thank Zubaer2014
Isaiah K, Director of Sales at Holiday Express Hotel, responded to this review

Thank your positive review. We appreciate your patronage and would love to host you again on your next visit to Kampala. More 

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