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Hotel Sancta Maria

Boulevard du Mono, Lome 80212, Togo
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Hotel Sancta Maria
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37 Reviews from our TripAdvisor Community

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Brandon, United Kingdom
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

First time I have stayed here as I usually stay at the Sarakawa. Very impressed with the hotel and the staff were very friendly and helpful. I would like to make a special mention of Alida (Waitress in the restaurant/bar) was particularly helpful and very god at her job. The only issue I had was the noise from the road... More 

Helpful?
1 Thank RobPavitt
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 27, 2015

The Rooom sizes are best in its category. The hotel is located on the beach side and a clear view comes from the windows. The bathrooms are extremely good and fitted with all the modern fittings to give the desired comfort.

Helpful?
2 Thank Rajneesh S
Lyon, France
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 23, 2015 via mobile

Very spacious rooms, all facilities to stand. Air conditioning perfect, standard flat screen tv. Big bed since I arrived was on only one side of the bed. Lightning all over the place. The balcony big enough to equal some rooms I ve seen before, enough seat in the room to accommodate 3-4 people. Like the bathroom, with all bathing kits... More 

Helpful?
1 Thank Halidu I I
Toronto, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 13, 2015

I stayed at Sancta Maria for an 8 day business trip. The room was spacious, clean and very modern. The internet connection was reliable, which is rare in Lome hotels. The restaurant has delicious food. However, the breakfast was rather simple. The only problem was the airport shuttle service. They arrived 45 minutes late and forgot to pick up my... More 

Helpful?
1 Thank Tieka C
Abidjan, Cote d'Ivoire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2015

This has become my favorite hotel in Lome. I've travelled to Togo on business about 4 times now, and each time I've stayed at the Hotel Sancta Maria. I have to have a clean hotel and this one is definitely clean. One morning I actually saw one of the cleaners dusting an air conditioner unit located outside the building--led me... More 

Helpful?
Thank Alwaysflying1978
Accra, Ghana
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed March 8, 2015

The pros: Good location (across the street from a public beach), relatively quiet, spacious rooms. The cons: Staff are extremely slow in addressing maintenance issues, no pool, no fitness room, staff are rude toward drivers. The breakfast isn't great, but the omelettes and bread are good. Unfortunately, the very lovely and relatively clean beach is reportedly a magnet for robbers... More 

Helpful?
4 Thank pinguinoBC
julinas, Manager at Hotel Sancta Maria, responded to this review

Dear Beloved Guest Greetings from Hotel Sancta Maria First I would like to thank you for staying at our hotel. Second, please kindly accept our sincere apology for not exceeding your expectations. Please rest assured that we will retrain all staff to be more proactive and in exceeding guest expectations. Also we are reviewing our breakfast in order to offer... More 

Nairobi, Kenya
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed February 28, 2015

Sancta Maria Togo, I rate average towards Goods but not Very Good. The Hotel is located in a very nice quiet area next to the sea, where you can watch the longest queue of ships in Africa. The excellent feature in this hotel are the rooms. very large, well furnished, clean and comfortable. What brings down the rating is lack... More 

Helpful?
3 Thank Kim K
julinas, Manager at Hotel Sancta Maria, responded to this review

Dear Guest First I would like to thank you for choosing Hotel Sancta Maria as your first choice accommodation in Togo Second, please accept our sincere apology for not exceeding your expectations. Please rest assured that a fitness center and a pool are planned to be built to better serve our guests. We are working on the quality of choice... More 

Palmer, Alaska
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 11, 2015

The Hotel Sancta Maria had large, clean rooms. Air conditioner worked good as well as the television. Internet was the worst I have ever experienced in my travels. I was told this is a problem throughout Togo. Breakfast was never ready at 6:30, this was a problem with my group as we had a long commute each day. I ate... More 

Helpful?
4 Thank theblueox
julinas, Manager at Hotel Sancta Maria, responded to this review

Dear Guest Greetings from Hotel Sancta Maria First i would like to thank you for choosing our hotel for your stay in Togo. Second please accept my sincere apology for the inconvenience you experienced with a poor internet service and the delay with the breakfast service. Please rest assured that we are working with our internet service provider in order... More 

Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 28, 2015

We stayed here because the big expat hotel - Sarakawa- was just finishing up renovations. This hotel is really new, and pretty nice. Don't expect to find any western standard hotels in Togo, but this is pretty decent. Wifi is bad everywhere, but some rooms closer to the main lobby are better than others further away. Hotel lobby wifi is... More 

Helpful?
3 Thank ProfessorWB
julinas, Manager at Hotel Sancta Maria, responded to this review

Dear Guest Kindest greetings from Sancta Maria Hotel and thank you for coveying your feedback regarding your recent with us. Please kindly accept our sincere apology for the discomfort you experienced with the internet service and the breafast. Please kindly be informed that we are working with our local service provider to get more MO in order to get a... More 

Abidjan, Cote d'Ivoire
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 20, 2014 via mobile

Located in the center of the city near the sea this hotel has very large rooms with a good touch of quality. The TV offer is fair with French and English speaking channels. On the lobby floor there is a various to types of meeting rooms. The restaurant will give you a limited choice in terms of dishes. It's sad... More 

Helpful?
1 Thank Kanigui Y
julinas, Manager at Hotel Sancta Maria, responded to this review

Dear Sir Greetings from Sancta Maria Hotel First I would like to thank you for conveying your feedback regarding your stay with us. Second please kindly accept our sincere apology for the inconvenience you experienced with the Wifi. Please rest assured that we are working with the local service provider in improving the signal and the speed of the connection... More 

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