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Pullman Dakar Teranga

10 Rue Colbert | Place de L' Independance, Dakar 3380, Senegal (Formerly Sofitel)
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1 room 1 guest
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Pullman Dakar Teranga
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308 Reviews from our TripAdvisor Community

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Traveler rating
    40
    116
    95
    34
    23
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12
27
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211
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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    (308)
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    (96)
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    (85)
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Nairobi, Kenya
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First visit to Dakar. I do agree with most of the contributors - this is an old hotel. A lot needs to be done to uphold what I honestly think could be a fabulous hotel. First impressions. I'm not a native french speaker but I was completely at home at Pullman check-in. Great reception, my room was ready. It was... More 

Was this review helpful? Yes
PULLMAN T, Directeur général at Pullman Dakar Teranga, responded to this review

Dear Mrs, Thank you for having chosen Pullman Dakar Teranga for your stay in Dakar, also for sparring your time to write us. Your comments are helpful for us in order to improve continually our quality. We are sorry that the product was not as high as your expectations and ask you to accept our most sincere apologies. Concerning the... More 

Aberdeen, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago

On getting to my room found the room had not been clean properly from the last guest. Bathroom need attention water leaking from the waste pipe area under the sink. Bath has seen better days. Hope that today wil be better!!!!

Was this review helpful? Yes
PULLMAN T, Directeur général at Pullman Dakar Teranga, responded to this review

Dear Mr James Brian, We thank you for having chosen our hotel as your stay in Dakar and for having set of your time to write us. Your comments are helpful for us in order to improve continually our quality. We are sorry that the room product was not as high as your expectations and ask you to accept our... More 

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Canberra, Australia
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed July 26, 2015

This was my first trip to Sub-Saharan Africa, so I can't compare this place to others in the region, but you would get a lot better value in Asia for a hotel in this price bracket. If the lunch served up during my conference was anything to go by, the food is very good. The bar staff are friendly and... More 

Was this review helpful? Yes
PULLMAN T, Directeur général at Pullman Dakar Teranga, responded to this review

Dear Mr, Thank you for taking the time to tell us about your experience at the Pullman Dakar Teranga. We are sorry that your experience during the check out did not meet your expectations; please allow us to express our sincerest apologies. But our staff is very sensitive to your comments and thank you for it. Your comments are helpful... More 

Boulogne-Billancourt, France
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed June 6, 2015

I observed a strong degradation envery trip. The rooms are very old, but this time, the room was dirty. I said to the réceptionist that the toilets room nead cleaning, but nothing has been done. The hotel also often privatizes the swimming pool for events. So, we don t have access there and it was very noisy. It will be... More 

Was this review helpful? Yes
PULLMAN T, Manager at Pullman Dakar Teranga, responded to this review

Dear Sir, We do apologize for the bad experience you had. We thank you for your comments and hope to regain your confidence. Please call me directly next time you visit us. Best regards PROBST Alexis Deputy Manager More 

Dakar, Senegal
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 3, 2015

Delicious food, great service. Only ate there. Good sushi which is rare to find in Dakar. Fresh fruits with desserts. Price quite decent for a buffet. Decor is quite nice and modern. Worth it. Will go back.

Was this review helpful? Yes
PULLMAN T, General Manager at Pullman Dakar Teranga, responded to this review

Dear M CAWO, We thank you for having chosen the Pullman Teranga and for your constructive feedbacks. Your comments are really helpful to improve quality and services. We look forward seeing you again in Pullman Dakar Teranga, Yours sincerely. Alain THOMAS General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015 via mobile

Dakar is a beautiful city but a bit noisy. Pullman is in the center of the city but yiu feel like in the middle of a natural park. relaxing, very professional staff, multiculture visitors. Restaurant around the swiming pool, midnight cocktail bar. Everything was wonderfull

Was this review helpful? Yes 1
PULLMAN T, Manager at Pullman Dakar Teranga, responded to this review

Dear Sir, We thank you for having chosen the Pullman Teranga and for your constructive feedbacks. Your comments are really helpful to improve quality and services. We look forward seeing you again in Pullman Dakar Teranga, Yours sincerely. Alain THOMAS General Manager More 

Amman, Jordan
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 12, 2015

Since Radisson Blue hotel is fully booked a year ahead, the second choice for me was a 4-star Pullman hotel. Even though the room was acceptable, the hotel should be rated no more than 2 stars. There is no gym at the hotel and the internet is so slow that I had to wake up at 5 in the morning... More 

Was this review helpful? Yes
PULLMAN T, General Manager at Pullman Dakar Teranga, responded to this review

Dear sir, We thank you for having taken time to write us following your stay at the Pullman Dakar Teranga. Your comments are helpful for us in order to improve continually our quality. We are sorry that product and the services were not as high as your expectations and ask you to accept our most sincere apologies. Be assured that... More 

Usa
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed April 29, 2015

We booked for about $190 a night for a hotel that was built Ipn the 70s and they haven,t done a thing to it since! If they would have put money back into it that would be one thing but the rooms don,t show it. Did you really expect hot water with your shower? Silly me! No hot water ....just... More 

Was this review helpful? Yes 1
PULLMAN T, Manager at Pullman Dakar Teranga, responded to this review

Dear sir, We thank you for having taken time to write us following your stay at the Pullman Dakar Teranga. Your comments are helpful for us in order to improve continually our quality. We are sorry that product and the services were not as high as your expectations and ask you to accept our most sincere apologies. Be assured that... More 

london
Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 21, 2015

I like the central location of this hotel, next door to Place de l'Independance - easy to get taxis and just walk around and soak up Dakar. Bedroom was spacious and clean, and there was a door separating bathroom/wardrobe/entry corridor from bedroom which I liked. Tea making facilities were a pleasant surprise but they use disposable cups. They were fragile... More 

Was this review helpful? Yes
PULLMAN T, Manager at Pullman Dakar Teranga, responded to this review

Dear madam Zinizana, Thank you for having chosen Pullman Dakar Teranga for your stay in Dakar, also for sparring your time to write us. Your comments are helpful for us in order to improve continually our quality. We are sorry that product (in the bathtub, hot water and short communication of the reception staff) were not as high as your... More 

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