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Terrou-Bi

4.0 of 5 Boulevard Martin Luther King, Dakar 1179 , Senegal
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Certificate of Excellence 2014
Terrou-Bi
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Terrou-Bi
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168 reviews from our community

Traveler rating
    91
    54
    15
    3
    5
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16
23
16
100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed August 27, 2014

Good service, good restaurants, good internet connection, superb swimming pool. What can I say ? Maybe avoid swimming in the sea at the beach, the water is not really clean. Ideal for family or business stay.

Was this review helpful? Yes
terroubi, Camille Coulibeuf, Directeur Marketing at Terrou-Bi, responded to this review

Dear client, Thank you for sharing your positive experience on TripAdvisor. Concerning the water of the beach, we assure you that we are doing monthly bacteriological analyzes with Pasteur Laboratory and they never gave any indication against swimming in our marina. We are glad that you enjoyed our services and we truly hope to welcoming you back. Kind regards. More

Nairobi, Kenya
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 29, 2014

Great choices for business and tourism. The Hotel is modern, clean and very well maintained. The staff is well prepared and friendly. My room had a fantastic view on the private beach. Breakfast is excellent, with a lot of choices and high quality. Net, a very nice solution for a stay in Dakar.

Was this review helpful? Yes 1
terroubi, Camille Coulibeuf, Directeur Marketing at Terrou-Bi, responded to this review

Dear client, We would like to thank you for sharing your experience at the Hotel Terrou-Bi on TripAdvisor. We are pleased to know that you enjoyed your stay with us and very pleased to see that the room and the breakfast were to your liking, and our staff was able to live up to your expectations. We hope to have... More

1 review
4 of 5 stars Reviewed June 20, 2014

Clean and modern rooms, good staff, swimming pools, beach, super-restaurants...what can I say more? a very nice spot in Dakar. The only remark is that sometimes the internet connection is down or slow

Was this review helpful? Yes
terroubi, Camille Coulibeuf, Directeur Marketing at Terrou-Bi, responded to this review

Dear client, We would like to thank you for sharing your experience at the Hotel Terrou-Bi on TripAdvisor. It was a pleasure to welcome you and we are very happy to hear that you particularly enjoyed the atmosphere and the services of our hotel. However, your comments have been noted, and we apologize for the slow Internet connection during the... More

London, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 19, 2014

First the negative - was in Senegal on business and despite my offce reconfirming my booking directly with the hotel on the day I was due to arrive, as I reached the hotel for check-in late at night, I was greeted with the dreaded words, "we are full and have no rooms". The hotel arranged alternative accommodation in a shack... More

Was this review helpful? Yes 1
terroubi, Camille Coulibeuf, Directeur Marketing at Terrou-Bi, responded to this review

Dear client, We would like to thank you for sharing your experience at the Hotel Terrou-Bi on TripAdvisor. We are sorry that your stay did not exactly go as you wish. However, we also appreciate your positive feedback, and we are very pleased to know that you think you find that Terrou-Bi is a quality hotel, well appointed and well... More

Sandton, South Africa
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 16, 2014

A nice comfortable place to stay. Rooms are spacious and clean. The restaurants offer good food. However the problem is the quality of the service. Or lack of service I should say. The service in restaurants are below standard and every thing happens at half pace.

Was this review helpful? Yes
terroubi, Camille Coulibeuf, Directeur Marketing at Terrou-Bi, responded to this review

Dear client, We would like to thank you for sharing your experience at the Hotel Terrou-Bi on TripAdvisor. We are delighted to learn that the rooms and the food in our restaurants were at your convenience. We also thank you for having shared your comments regarding the service of our restaurants, allowing us to improve the imperfections that have marked... More

Seattle, Washington
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 9, 2014

I stayed on two occasions in June and had a good experience at the hotel. The staff is fantastic and location is great. Hotels are more expensive in West Africa than one might expect…so compared in that way, it's a bit high. But this hotel was more comfortable than the Radison Blu.

Was this review helpful? Yes
terroubi, Camille Coulibeuf, Marketing Director at Terrou-Bi, responded to this review

Dear guest, Thank you very much for staying at the Terrou-Bi Hotel and for leaving your comments on TripAdvisor. We are glad that you enjoyed our services and we truly hope to see you back in a not too distant future. Kind regards. More

Munich, Germany
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2014 via mobile

This is very nice hotel, nice staff, nice location, nice food and everybody always ready to help. I just had the surprise that I was charged twice and looking at the comments, I am not the first one... Bad habit, or silly error?

Was this review helpful? Yes
terroubi, Camille Coulibeuf, Marketing Director at Terrou-Bi, responded to this review

Dear guest, Thank you for sharing your experience on TripAdvisor. We apologize for the inconvenience about the overcharge. It is indeed still an error and we made a new procedure to be sure it will not happen again. Looking forward to your next visit in the Terrou-Bi Hotel*****, we send our best regards. More

Portugal
Contributor
17 reviews 17 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 25, 2014

This hotel has a very good location, not far from the Town Center. Very pleasant after a day work or to stay with thw family. The resataurants are very good, with a nice service. They have a great breakfast

Was this review helpful? Yes 1
terroubi, Camille Coulibeuf, Marketing Director at Terrou-Bi, responded to this review

Dear client, I was delighted to read your review following your recent stay at the Terrou-Bi Hotel. I was glad that we met your expectations and found the service and hotel facilities to your liking. We look forward to welcoming you back at the Terrou-Bi Hotel. My best regards, More

Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 25, 2014

I had to book this hotel because Radisson blu was fully booked so i checked out and had to find another hotel in dakar, a little more expensive for a west African hotel but probably because our room overlooked the beach, nice view i must say.

Was this review helpful? Yes 1
terroubi, Camille Coulibeuf, Marketing Director at Terrou-Bi, responded to this review

Dear guest, Thank you very much for staying at the Terrou-Bi Hotel and for leaving your comments on TripAdvisor. We are glad that you enjoyed the beach view of our room and we truly hope to see you back. Yours sincerely, More

Senior Contributor
28 reviews 28 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 24, 2014

Terrou-Bi is definitely one of the best hotels of Senegal, if not the best. You will enjoy a personalized service with a wonderful team, and the beautiful room partially painted in red will give you a toning energy while inside. Wonderful view, nice restaurants and warm welcome. I know there is a casino, but as I am not a fan... More

Was this review helpful? Yes 1
terroubi, Camille Coulibeuf, Marketing Director at Terrou-Bi, responded to this review

What a great feedback! Thank you for sharing it on TripAdvisor. It is always a pleasure for us to hear extremely satisfied guests as it is an encouragement to the whole team in keeping on providing such high levels of service. We look forward to welcoming you back again. Best regards. More

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Additional Information about Terrou-Bi

Address: Boulevard Martin Luther King, Dakar 1179 , Senegal
Location: Senegal > Dakar Region > Dakar
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Terrou-Bi 4*
Number of rooms: 112
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Also Known As:
Terrou-Bi Hotel Dakar

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