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Terrou-Bi

4.0 of 5 Boulevard Martin Luther King, Dakar 1179 , Senegal
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Certificate of Excellence 2014
Terrou-Bi
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Terrou-Bi
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176 reviews from our community

Traveler rating
    96
    57
    15
    3
    5
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18
26
16
103
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Nice, France
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently had an opportunity to stay at the Terrou-bi in Dakar on business. I was so amazed at the quality of the property! It was so clean. The staff was very professional and personable. The property itself was as upscale as any resort I have visited. I wish I could have stayed longer and would not hesitate to go... More 

Was this review helpful? Yes
Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

The hotel is well situated from the airport and has an excellent exclusivity to it. it is a versatile hotel offering both business and leisure accommodation. I stayed in the hotel for business and i was happy with the above average wifi connectivity which is in all parts of the hotel including the beachfront. The breakfast spread is good with... More 

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terroubi, Camille Coulibeuf, Marketing Director at Terrou-Bi, responded to this review

Dear Guest, Thank you for giving us your opinion on our resort. We are happy that you enjoyed your experience with us. We put in place an English language training and we are pleased that it bears its fruits. Looking forward to your next visit in the Terrou-Bi Hotel*****, we send you our best regards. More 

Aix-en-Provence, France
Top Contributor
53 reviews 53 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 7, 2014

Every Thursday night, there is a Gourmet Special. Don't miss it ! The food is delicious, the service friendly and generous and the evening is perfect for lovers. We enjoy this with friends and just the two of us....

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terroubi, Camille Coulibeuf, Marketing Director at Terrou-Bi, responded to this review

Thank you so much for your review. We cannot be happier when we read such excellent comments about our restaurant ! We hope to see you back to the restaurant Le Gastronomique very soon! Best regards More 

2 reviews
4 of 5 stars Reviewed August 27, 2014

Good service, good restaurants, good internet connection, superb swimming pool. What can I say ? Maybe avoid swimming in the sea at the beach, the water is not really clean. Ideal for family or business stay.

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terroubi, Camille Coulibeuf, Directeur Marketing at Terrou-Bi, responded to this review

Dear client, Thank you for sharing your positive experience on TripAdvisor. Concerning the water of the beach, we assure you that we are doing monthly bacteriological analyzes with Pasteur Laboratory and they never gave any indication against swimming in our marina. We are glad that you enjoyed our services and we truly hope to welcoming you back. Kind regards. More 

Nairobi, Kenya
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 29, 2014

Great choices for business and tourism. The Hotel is modern, clean and very well maintained. The staff is well prepared and friendly. My room had a fantastic view on the private beach. Breakfast is excellent, with a lot of choices and high quality. Net, a very nice solution for a stay in Dakar.

Was this review helpful? Yes 1
terroubi, Camille Coulibeuf, Directeur Marketing at Terrou-Bi, responded to this review

Dear client, We would like to thank you for sharing your experience at the Hotel Terrou-Bi on TripAdvisor. We are pleased to know that you enjoyed your stay with us and very pleased to see that the room and the breakfast were to your liking, and our staff was able to live up to your expectations. We hope to have... More 

1 review
4 of 5 stars Reviewed June 20, 2014

Clean and modern rooms, good staff, swimming pools, beach, super-restaurants...what can I say more? a very nice spot in Dakar. The only remark is that sometimes the internet connection is down or slow

Was this review helpful? Yes
terroubi, Camille Coulibeuf, Directeur Marketing at Terrou-Bi, responded to this review

Dear client, We would like to thank you for sharing your experience at the Hotel Terrou-Bi on TripAdvisor. It was a pleasure to welcome you and we are very happy to hear that you particularly enjoyed the atmosphere and the services of our hotel. However, your comments have been noted, and we apologize for the slow Internet connection during the... More 

London, United Kingdom
Contributor
20 reviews 20 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 19, 2014

First the negative - was in Senegal on business and despite my offce reconfirming my booking directly with the hotel on the day I was due to arrive, as I reached the hotel for check-in late at night, I was greeted with the dreaded words, "we are full and have no rooms". The hotel arranged alternative accommodation in a shack... More 

Was this review helpful? Yes 1
terroubi, Camille Coulibeuf, Directeur Marketing at Terrou-Bi, responded to this review

Dear client, We would like to thank you for sharing your experience at the Hotel Terrou-Bi on TripAdvisor. We are sorry that your stay did not exactly go as you wish. However, we also appreciate your positive feedback, and we are very pleased to know that you think you find that Terrou-Bi is a quality hotel, well appointed and well... More 

Sandton, South Africa
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 16, 2014

A nice comfortable place to stay. Rooms are spacious and clean. The restaurants offer good food. However the problem is the quality of the service. Or lack of service I should say. The service in restaurants are below standard and every thing happens at half pace.

Was this review helpful? Yes
terroubi, Camille Coulibeuf, Directeur Marketing at Terrou-Bi, responded to this review

Dear client, We would like to thank you for sharing your experience at the Hotel Terrou-Bi on TripAdvisor. We are delighted to learn that the rooms and the food in our restaurants were at your convenience. We also thank you for having shared your comments regarding the service of our restaurants, allowing us to improve the imperfections that have marked... More 

Seattle, Washington
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 9, 2014

I stayed on two occasions in June and had a good experience at the hotel. The staff is fantastic and location is great. Hotels are more expensive in West Africa than one might expect…so compared in that way, it's a bit high. But this hotel was more comfortable than the Radison Blu.

Was this review helpful? Yes
terroubi, Camille Coulibeuf, Marketing Director at Terrou-Bi, responded to this review

Dear guest, Thank you very much for staying at the Terrou-Bi Hotel and for leaving your comments on TripAdvisor. We are glad that you enjoyed our services and we truly hope to see you back in a not too distant future. Kind regards. More 

Munich, Germany
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2014 via mobile

This is very nice hotel, nice staff, nice location, nice food and everybody always ready to help. I just had the surprise that I was charged twice and looking at the comments, I am not the first one... Bad habit, or silly error?

Was this review helpful? Yes
terroubi, Camille Coulibeuf, Marketing Director at Terrou-Bi, responded to this review

Dear guest, Thank you for sharing your experience on TripAdvisor. We apologize for the inconvenience about the overcharge. It is indeed still an error and we made a new procedure to be sure it will not happen again. Looking forward to your next visit in the Terrou-Bi Hotel*****, we send our best regards. More 

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Additional Information about Terrou-Bi

Address: Boulevard Martin Luther King, Dakar 1179 , Senegal
Location: Senegal > Dakar Region > Dakar
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Terrou-Bi 4*
Number of rooms: 112
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Also Known As:
Terrou-Bi Hotel Dakar
Hotel Style:
#1 Luxury Hotel in Dakar
#2 On the Beach Hotel in Dakar
#5 Business Hotel in Dakar

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