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Hotel Gorillas

Rue des Parcs | Kiyovo, Kigali 1782, Rwanda
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Hotel Gorillas
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Ranked #23 of 35 Hotels in Kigali
A recent review
3 of 5 stars Reviewed August 22, 2014
cdn-npl New Plymouth
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36 reviews from our community

Traveler rating
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    1
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7
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Date | Rating
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  • French first
  • Italian first
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    (36)
  • Mar-May only
    (7)
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    (10)
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    (7)
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    (12)
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New Plymouth
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 22, 2014

This place has good staff - although only one has fluent English. The rest do their best, but are often utterly bewildered by the ways of the Anglophone world. Do remember, that until 2009, Rwanda was Francophone, but that year President Kagame announced that everyone was to learn English, and that despite never being part of the British Empire, Rwanda... More 

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Exeter, United Kingdom
Top Contributor
58 reviews 58 reviews
55 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 8, 2014

We had made a booking over the phone and arrived tired at 11pm to be told that the price agreed wasn't enough and whoever agreed to that was wrong, despite that being the price online. 20 minutes of debate later, we almost walked but had nowhere to go. Eventually the receptionist relented. The room was nice and clean with good... More 

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Kinshasa
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 15, 2014

Having stayed in a few hotels in Kigali I must say the this was by far the wort of the bunch. The service at the restaurant was slow and the rooms were mediocre at best. While most things in Kigali are very clean I can say the Gorillas was not up to the standard.

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Manchester U.K.
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 13, 2014

Good location - just a short walk into city centre. Lovely bar area and restaurant. I stayed in a room on the first floor. It was very noisy as you could hear all the traffic on the nearby stairs. there are planty of better and cheaper options nearby.

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Tucson
Contributor
20 reviews 20 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 14, 2013

I stayed here on two different occasions. The staff were pleasant, the rooms comfortable and clean if shabby, but I found the lighting inadequate both times - second time, no bathroom lights at all and the shower didn't work. Plenty of mosquitos but no net in my room. My room faced the street but the neighborhood was quiet. On both... More 

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Fort William, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2013

I have just returned to Scotland from an eight day stay in The Hotel Gorillas, Kigali. It is a comfortable hotel, full of character with extremely helpful and welcoming staff from the front desk staff, waiters and waitresses, to the cleaners and manager. The food was well prepared and very tasty; I would recommend the local beef or goat stew... More 

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Colorado
Top Contributor
73 reviews 73 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 8, 2013

I spent a night here on my way to a conference in northern Rwanda. The last time I stayed here was seven years ago, and it seems about the same. The best part of the hotel is the restaurant area. The pleasant outside portion is a delightful place to check on email, etc., and the food is pretty good. The... More 

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St. Louis
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 2, 2013

I stayed here for ten days with thirty friends from around the world on a medical mission. Rooms are adequate, as described, and a real bargain. Great value. Restaurant is fantastic. Location is great for walking to dinner at some of Tripadvisor's favorites, including #1, Republica...10 minutes max thru very safe streets. Wifi is free, best in the restaurant tho... More 

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Woodbridge, Virginia
Contributor
20 reviews 20 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 15, 2013

Hotel Gorillas has a lot of amenities that the western traveler needs. The rooms are small and most have a view of the street, but all rooms share a common garden view in the center, which is nice. The bathroom doesn't have all the frills, but it has all the necessities that will get you refreshed and back out exploring... More 

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Luanda
Top Contributor
53 reviews 53 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 31, 2012

Stayed here on tour so don't know value for money status. But pleasant stay. Room small but has everything you need. Restaurant ok though a little expensive. Good walking distance from city centre, including 2 nearby Indian restaurants.

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