We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 32 Kigali hotels

Hotel Chez Lando

B.P. 1519 | Remera, Kigali, Rwanda
Hotel website
Hotel amenities
Offers & Announcements
Free breakfast with your stay
  • Reviews (143)
  • Photos (117)
  • Amenities
  • Room tips (37)
  • Location
  • More
Hotel Chez Lando
Ranked #6 of 32 hotels in Kigali
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Kigali
Check In Check Out
Write a Review

143 people have reviewed this hotel

Traveler rating
    19
    70
    40
    7
    7
See reviews for
3
28
23
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
Rome, Italy
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited the hotel after 2 years and must say that the service has improved a lot! People were very kind and helpful. Delicious food and drinks. Enjoyed green surrounding and beautiful colourful butterflies outside my window.

Was this review helpful? Yes 1
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thank you very much for this interesting review, our team feels so encouraged!! we hope to keep on improving and to give you more decent stays at Chez Lando. You're always welcome! Customer Care Department More

Pass
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I love this place, the food is wonderful, the location excellent and it is great value for money. The internet connection is fine, although not for things like Netflix, and the staff is very helpful. Try to stay in the new part of the hotel, in the back and away from the road, it will be calmer.

Was this review helpful? Yes 1
ChezLandoMgt, customer care at Hotel Chez Lando, responded to this review

Dear Christine, our team is very encouraged and pleased to see your review, Thank you for sharing with other travelers your stay at Chez Lando, we will continue to improve our services in order to ensure decent stays to our guests. You're always welcome at Chez Lando Customer care Department More

Nyack, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed at Chez Lando a couple times. I travel on business and my allowance for accommodation is much more than what I pay at Chez Lando. I go there becasue I like the place. I like the garden. The way the rooms are built, you feel like you have your own garden. It is also quite. I also like... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ChezLandoMgt, customer care at Hotel Chez Lando, responded to this review

Dear Tufa, It's a pleasure to see your interesting and encouraging review as one of our regular customers,it's a great contribution for us and we will keep on improving our services to make Chez Lando much better for all its guests,your advice on the breakfast is also well noted. Thanks again for choosing Chez Lando, you're valuable to us. Customer... More

Goma, Democratic Republic of the Congo
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2014

The place is undergoing renovation for quite a long time now. The old portion stinks due to dampness in walls. The biggest plust point claimed by the front office is their buffet breakfast, which is no doubt very good. The internet speed is also pretty good and the television has about 10 channels both in French and English. The manager... More

Was this review helpful? Yes
ChezLandoMgt, customer care at Hotel Chez Lando, responded to this review

Dear Ali, Thanks for sharing your experience at Chez lando with other travelers, we're pleased to hear that you've enjoyed your stay, we took note of your remark and we hope the refurbishment of the standard rooms will begin soon as planned, You're always welcome at Chez Lando, Customer care Department More

Ickenham
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 17, 2014

This three star hotel is a little oasis in busy and bustling Kigali. Te rooms are good value and beds are comfortable, the bathrooms are good. This is not the height of luxury but well kept pleasant accommodation that is spotlessly clean. The bar is pleasant and lively with local people and the bar food of an evening is good... More

Was this review helpful? Yes 1
ChezLandoMgt, customer care at Hotel Chez Lando, responded to this review

Dear Chris, We're humbly honored and encouraged by your review, it's a big pleasure for our team and we'll ensure that your next stay will also be decent and memorable! Thanks again for staying with us, You're always welcome! Customer care Department More

London
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 9, 2014

I stayed in the $100 bungalow room. You get a semicircular room, of which half is the bathroom, and a view over the unspectacular gardens. Perhaps the upstairs rooms are brighter, but downstairs its dingy. Even in daytime you need the lights on. Curtains don't fit/ work, room and everything smells strongly of insecticide, even the pillows. Despite the screens,... More

Was this review helpful? Yes
ChezLandoMgt, customer care at Hotel Chez Lando, responded to this review

Dear, We're disappointed that your stay with us didn't match your expectations,we will continue to put all our efforts to offer a decent stay to our customers by both renovating our premises and upgrading our services. You're always welcome at Chez lando, Customer care Department. More

Waxahachie, Texas, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 8, 2014

A lot of it is the people. I guess that's true about anything. They make the difference between business-as-usual and a personal experience. I will not say that this is a 4 or 5 star hotel where you sink into a luxurious experience, but it is nevertheless something that remains personal. The staff are all professional, by which I mean... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ChezLandoMgt, customer care at Hotel Chez Lando, responded to this review

Dear Dale, It's a pleasure for our team to see your encouraging review,our staff will keep on increasing their service and giving their best in order to make Chez Lando a home and a friendly place for all our visitors, you're always welcome at Chez Lando, Customer service Department More

Goma, DRC
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 5, 2014 via mobile

Clearly a landmark place in Kigali with its history (owner Lando and his Canadian wife were one of the first victims of the genocide), the hotel offers clean, simple rooms that are comfortable. Maybe the price of the higher end rooms are overcharged (100 USD rooms are pretty much the same as the 60 USD ones). Location is central in... More

Was this review helpful? Yes
ChezLandoMgt, customer care at Hotel Chez Lando, responded to this review

Dear Banu, Thanks for sharing a review on our services,The Food & Beverage Team has taken measures in order to improve the services provided in our restaurant & Bar and we hope you will find an improvement during your next stay. Thanks for staying with us, You're always welcome at Chez Lando, The Management. More

Cape Town Central, South Africa
Top Contributor
53 reviews 53 reviews
44 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 4, 2014

First, a comment on Kigali, what a fantastic African city! Hotel Chez Lando is a mid-range hotel that was one of the few priced under our $130/day budget. The hotel was not terrible but also not great. A list of the pros and cons below: Pros: Friendly staff, nice location close to the city and lots of small stores/banks/etc right... More

Was this review helpful? Yes
ChezLandoMgt, customer care at Hotel Chez Lando, responded to this review

Dear, It's a pleasure for us to hear a feedback of our services as it's also an opportunity for us to improve our services and to ensure a decent stay to our customers,we really appreciate your positive feedback and we took a note of the negative ones but note that: -Chez Lando is a hotel which is still under a... More

Enschede, The Netherlands
1 review
3 of 5 stars Reviewed May 3, 2014

The rooms spacious and good, the garden is beautiful, personel is friendly, but everything is slow. You other a drink. Wait 15 minutes, a dinner one hour, and i walked out of the restaurant after i waited for 30 minutes for the bill. Breakfast is basic. Dinner is basic as well. I will come back, however, the price is ok,... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ChezLandoMgt, customer care at Hotel Chez Lando, responded to this review

Dear, Thanks again for staying with Chez Lando and for sharing a feedback with other travelers, we humbly apologize for the delay of the restaurant services, we've get similar comments and our Food & Beverage team is taking a serious note from them, we've taken measures and we hope you will get a better service during your next stay. You're... More

Owners: What's your side of the story?
If you own or manage Hotel Chez Lando, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Chez Lando? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Chez Lando

Address: B.P. 1519 | Remera, Kigali, Rwanda
Phone Number:
Location: Rwanda > Kigali Province > Kigali
Price Range (Based on Average Rates): $
Also Known As:
Chez Lando Kigali

117 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (64)
Viewed
Hotel & grounds (15)
Viewed
View from room (5)
Viewed
Room/suite (19)
Viewed
Dining (3)
Viewed
Bathroom (7)
Viewed
Family/play areas (3)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Room/suite (18)
Viewed
View from room (4)
Viewed
Hotel & grounds (5)
Viewed
Dining (8)
Viewed
Other (19)

Amenities

Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#2 Best Value Hotel in Kigali #4 Business Hotel in Kigali
Official Description (provided by the hotel)
Hotel Chez Lando, is your first window to Rwanda. At Chez Lando, we apply the tradition of Rwandan hospitality to the needs of modern travelers; we cater to the smallest detail of your stay. Our quaint garden-style hotel is located just five minutes from Kigali International Airport and is right on the way to the heart of town. ... more   less 
Number of rooms
82

See which rooms travelers prefer

Bookmark for later
Save Saved
You added Hotel Chez Lando to your Saves list