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Hotel Chez Lando

2.5 of 5
Hotel website
B.P. 1519 | Airport Road, Remera, Kigali, Rwanda
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Free breakfast with your stay
Hotel Chez Lando
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206 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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The Netherlands
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Quite a basic hotel, with friendly staff. Food in the courtyard was OK, and the place is quite bustling, with a mix of foreigners and Rwandese. Breakfast not very special: I would assume there is better bread available somewhere in Kigali. Some good restaurants in the immediate neighborhood, which can be accessed by foot.

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We began our visit to Rwanda at Chez Lando and will return before we depart for home. Everything about our room accommodation was fabulous - a spacious room at an affordable price (and one of the few hotels who can accommodate 3 in a room): it was immaculate in cleanliness; the staff - with special thanks to Patrick, the manager... More 

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Kampala, Uganda
1 review
5 of 5 stars Reviewed 2 weeks ago

Chez Lando is simply the place to be in terms of ambience, service, location and safety. What you are told to expect is exactly what you get. The fast wireless internet, the lovely spacious rooms, the room service, the airport pick up and drop off, the meals. All lovely. I only advise that fans be put in the rooms for... More 

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Vancouver, Canada
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Chez Lando is a great place to stay if you are planning a mission or tour of Kigali. It is well equipped to handle groups or individuals on business or pleasure. There is close access to shops for quick supplies or to charge up your phone card. Rooms are very large and comfortable. Each room has bed nets which were... More 

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Silver Spring, Maryland
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed May 29, 2015

Spent a week in this place and have to say we really liked it. The rooms are ok, furniture a bit old but cosy and spacious. The restaurant offers good food and staff is in general friendly and helpful. I would strongly suggest to work on the breakfast menu, it is slightly boring, you need another coffee maker and please:... More 

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Travelers are raving about these Kigali hotels

Sherbrooke, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

It was my seventh time in Kigali and my third stay at Hotel Chez Lando. The first stay was in 1992 when Lando and his wife managed the business. The service, the food, the highly qualified personnel made Chez Lando a wonderful experience. Things have changed and the second time in 2007 was good also. We could still be served... More 

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Washington DC
1 review
4 of 5 stars Reviewed May 25, 2015

This is a very well situated hotel in the heart of Kigali. Despite its very convenient location, it is very quiet and the accommodations are very comfortable. Wi-fi is really good -- I had two excellent Skype conference calls -- during peak hours. And above all, the service is excellent.

Review collected in partnership with this hotel

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

This is a very nice, beautiful, welcoming, fun and enjoyable place that offers more than what would be expected from a hotel. Thanks to the management, the staff and their partners. You are most welcome any time you visit me in my country

Was this review helpful? Yes 1
Kolkata (Calcutta), India
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 18, 2015

Went to Kigali for a business trip and by going through the review,I booked the room here.But couldn't able to match my expectation...it is being overrated by Trip Adviser.From now on words,I must be very careful in choosing the hotel on basis of review from trip advise. Room rent was usd 118/night,the furniture are very poor and the bathroom is... More 

Was this review helpful? Yes 1
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear Precious Guest, Thanks again for staying with Chez Lando,it's a pleasure. We humbly apologize if your stay with us did not match your expectations, we've taken a note of your review and we will keep on upgrading our premises as well as our services in order to offer a more decent stay to our guests, You're always welcome at... More 

Goma, Democratic Republic of the Congo
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 11, 2015

Although I had a good sleep and a reasonably good breakfast I think this hotel is overrated. Over 90 USD is way to much for what you get. The hotel is old-fashioned and the rooms have no style at all. The bathroom is gross but at least there was water coming out of the tap. It is on a convenient... More 

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ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear Valuable guest, Thanks for your review about your stay with us it's always a pleasure for us as we value our guests feedback, it helps us to know what to improve and to appreciate what's well done, as mentioned in our previous response the refurbishment of standard rooms has started and the first 6 rooms will be finished by... More 

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