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Hotel Chez Lando

2.5 of 5
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| Kigali Remera, Kigali, Rwanda
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Free breakfast with your stay
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213 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed today NEW

I had never been to Africa and didn't know what to expect. Chez Lando is a great hotel for a busy business traveler. Rooms are not fancy, but very comfortable. Like most of Kigali, no air conditioning, so ask for a fan if it is warm. The restaurant has a good buffet breakfast and a nice lunch/dinner menu. The bar... More 

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gmp67
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Chez Lando is a comfortable, welcoming hotel that is convenient for Kigali airport and offers a clean, comfortable room in a hotel with decent facilities. Food is good and the restaurant enjoyable (tho' a seat near the kitchen door was not great). What makes this hotel is the excellence of service levels. Every staff member went out of their way... More 

Was this review helpful? Yes 1
ChezLandoMgt, customer Care at Hotel Chez Lando, responded to this review

Dear Client, Thanks very much for staying with Chez Lando, we're humbly pleased! our Team feels so encouraged to see your review about our services, we're more committed and look forward to make your stay even better next time, You're always welcome at Chez Lando! Customer Care Dpt More 

New Haven, Connecticut
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed there for my third time, and I have enjoyed it very much. I find the service to be outstanding, and the rooms serviceable at a minimum. The stocked minibar, in-room safe, mosquito nets, and hotel-wide wifi are great. For my purposes at least, the location is ideal. I'm not the biggest fan of the food, but the outdoor restaurant... More 

Review collected in partnership with this hotel

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ChezLandoMgt, customer Care at Hotel Chez Lando, responded to this review

Dear Precious Guest, Thanks for being loyal to Chez Lando Hotel and for this encouraging review,we'll keep on improving our services and we're looking forward to accommodate you for more stays in the future! You're most welcome at Chez Lando! Customer Care Dpt More 

East Lansing, Michigan
Level Contributor
81 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 9, 2015

I stayed at Chez Landon for a half a day before flying out of Kigali on a 10:30 PM flight. It’s in a good location if you want a place near the airport or near the government ministries and US Embassy. It’s a fairly large, happening place with a couple of popular restaurants and several different kinds of rooms. I... More 

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ChezLandoMgt, customer Care at Hotel Chez Lando, responded to this review

Dear Valuable guest, Many Thanks for staying with Chez Lando, we are still refurbishing our rooms step by step, your feedback about the Hot water is well noted and we will follow-up to make sure it meet our guests needs! We will be happy to accommodate you again at Chez Lando! Customer Care Dpt More 

The Netherlands
Level Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 23, 2015

Quite a basic hotel, with friendly staff. Food in the courtyard was OK, and the place is quite bustling, with a mix of foreigners and Rwandese. Breakfast not very special: I would assume there is better bread available somewhere in Kigali. Some good restaurants in the immediate neighborhood, which can be accessed by foot.

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2015

We began our visit to Rwanda at Chez Lando and will return before we depart for home. Everything about our room accommodation was fabulous - a spacious room at an affordable price (and one of the few hotels who can accommodate 3 in a room): it was immaculate in cleanliness; the staff - with special thanks to Patrick, the manager... More 

Was this review helpful? Yes 1
Kampala, Uganda
1 review
5 of 5 stars Reviewed June 16, 2015

Chez Lando is simply the place to be in terms of ambience, service, location and safety. What you are told to expect is exactly what you get. The fast wireless internet, the lovely spacious rooms, the room service, the airport pick up and drop off, the meals. All lovely. I only advise that fans be put in the rooms for... More 

Review collected in partnership with this hotel

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Vancouver, Canada
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 4, 2015

Chez Lando is a great place to stay if you are planning a mission or tour of Kigali. It is well equipped to handle groups or individuals on business or pleasure. There is close access to shops for quick supplies or to charge up your phone card. Rooms are very large and comfortable. Each room has bed nets which were... More 

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Silver Spring, Maryland
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed May 29, 2015

Spent a week in this place and have to say we really liked it. The rooms are ok, furniture a bit old but cosy and spacious. The restaurant offers good food and staff is in general friendly and helpful. I would strongly suggest to work on the breakfast menu, it is slightly boring, you need another coffee maker and please:... More 

Was this review helpful? Yes 3

Travelers are raving about these Kigali hotels

Sherbrooke, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 26, 2015

It was my seventh time in Kigali and my third stay at Hotel Chez Lando. The first stay was in 1992 when Lando and his wife managed the business. The service, the food, the highly qualified personnel made Chez Lando a wonderful experience. Things have changed and the second time in 2007 was good also. We could still be served... More 

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