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All 34 Kigali hotels

Hotel Chez Lando

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B.P. 1519 | Remera, Kigali, Rwanda
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Free breakfast with your stay
Hotel Chez Lando
Ranked #6 of 34 Hotels in Kigali
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179 reviews from our community

Traveler rating
    28
    88
    46
    9
    8
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3
33
28
92
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Abington, PA
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Normally I say in guesthouses (cheaper and often more enjoyable by my standard), but this time in Kigali I spent one night here. Room was well appointed with desk, king-sized bed, lamps (a big plus since many rooms in Rwanda do not have adequate lighting to read after dark), a TV, and a stocked mini-fridge full of drinks (soft and... More 

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ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thanks for staying with us and for sharing your stay at Chez Lando with other travelers, we feel honored and proud that you've enjoyed your stay with us, it's a pleasure! You're always welcome at Chez lando! Customer Care Dpt More 

Raleigh, North Carolina
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I should say that we hadn't intended to stay here but were "walked" from another hotel, so our initial impressions were clouded by the unexpected nature of our stay. Even so, this hotel is a bit of a puzzle for me. It seemed hopping with ex-pats and business types, maybe for it's vicinity to the airport, yet I felt the... More 

Was this review helpful? Yes 1
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thanks again for staying with Chez Lando, it's a pleasure for us and we don't take it as granted, We appreciate your review, thanks for the positive points and we've taken a note of the inconveniences that you have occured during your stay, we will do our best to fix them step by step and we hope that you'll... More 

London, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I've stayed here a number of times as for the price range it offers a good deal - I come here for work a couple of times a year. But I have yet to find a room that is quiet in this place - even the pavilions out in the garden are surrounded by roads on all sides, and now... More 

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ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Many Thanks for being one of our faithful and regular customers as it's always a pleasure for our team to see guests keeping coming back, it reinforce our commitment, Thanks for this review,The Management is aware of this problem of noise now that we're between two roads but measures have been proposed in our refurbishment plan and we hope... More 

Southampton, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Chez Lando is located only 5 minutes away from the international airport and despite being near a busy junction is surprisingly quiet, The best rooms are in the garden area and have a pleasant outlook. The rooms are very large and have fans. The rooms were clean and the bed is large. There is not a kettle in the room.... More 

Was this review helpful? Yes
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thanks for this encouraging and interesting review, You're always welcome at Chez lando and we will do our best so that you can keep on enjoying your stays with us. Warm Regards, Customer Care Dpt More 

Dallas
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Like: •Free bellhop with no outstretched hand waiting for a tip. •Great breakfast! •Pretty good restaurant, though not cheap. Best deal: 4 saison pizza for $9 feeds two •Helpful bilingual staff. •Attractive exterior. •Near airport. Dislike: •Rigid on checkout time. •Only two bottles of water, though grocery stores are nearby. •No air con. This can be a problem during the... More 

Was this review helpful? Yes
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear Guest, Thanks again for sharing with us the review of your stay and many Thanks for choosing Chez Lando, you're always welcome and we will be happy to see you back at Chez Lando, we humbly apologize for the dislikes you had during your stay, we will do our best to fix them, the Air con is among one... More 

Baltimore
Top Contributor
75 reviews 75 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In a city where nice hotels can run close to $200 per night, at $60 this one is a steal! Chez Lando offers clean & comfortable rooms, fast internet, good location, a nice garden & popular restaurant and a friendly staff. However, this hotel cannot compete with more luxurious hotels because of the following: one cannot iron their clothes in... More 

Was this review helpful? Yes
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Again Thanks for staying with us and for sharing with others your experience, we're glad to hear that you had an enjoyable stay with us, the remark is also noted and we're keeping on improving our services, rehabilitating our premises and improving our standards. You're always welcome at Chez Lando, Customer Care! More 

Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We use Chez Lando for all of our visitors to Kigali. It is a lovely little hotel that is very conveniently located near the airport. They have good customer service, a great breakfast and a nice bar/restaurant open late.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thanks very much for this encouraging review, it's a pleasure for our team! You're always welcome at Chez Lando and we will continue to make sure that your guests enjoy a friendly and unique environment with us! Regards, Customer Care Dpt More 

Edinburgh, United Kingdom
Top Contributor
61 reviews 61 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed January 17, 2015

Hotel Chez Lando is close to the airport just of a very busy road but once you enter the grounds you are surrounded by beautiful lush gardens. I had reserved a room at $80 including breakfast but when I arrived there there apparently was only a room available for $118. I seem to remember this happened on my first trip... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2015 via mobile

Friendly staff, large room (with balcony) with comfortable bed, table and chair and bathroom with warm water. Elaborate breakfast (continental), beautiful floral garden. Close to airport, therefore very useful for transit to and from airport. Because of its large compound also a relatively quiet place to stay in busy kigali.

Was this review helpful? Yes
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear , Many Thanks for your encouraging review, it's always a pleasure for us, we wish you to have a lot of other decent stays with us, You're always welcome at Chez Lando! Customer Care Department More 

Ham-sur-Heure-Nalinnes, Belgium
1 review
2 of 5 stars Reviewed January 6, 2015

It's the first time I was not satisfied about this hotel. I came several times before and it was nice, but my room (above reception office building) was very poor and not really clean or functional ... The rooms in the cottages around are much better ! Too expensive rates regarding the low comfort :-(

Review collected in partnership with this hotel

Was this review helpful? Yes
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thanks for staying with Chez Lando and of being our faithful customer, The refurbishment of the standard rooms(old wing) was delayed due to some logistics issues but we hope to begin it soon, we'll do a follow-up concerning the cleanliness of the room as even if it's in the old wing the room property remain our top priority, We... More 

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Additional Information about Hotel Chez Lando

Address: B.P. 1519 | Remera, Kigali, Rwanda
Phone Number:
Location: Rwanda > Kigali Province > Kigali
Price Range (Based on Average Rates): $
Number of rooms: 82
Also Known As:
Chez Lando Kigali

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