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All 33 Kigali hotels

Hotel Chez Lando

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B.P. 1519 | Remera, Kigali, Rwanda
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Free breakfast with your stay
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Hotel Chez Lando
Ranked #7 of 33 hotels in Kigali
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151 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Maputo, Mozambique
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

from the shuttle at the airport, in my case at 2.40 in the morning, due to delay of Ethiopian Airways, to the breakfast and other, all with good and correct service, good price/quality ration and nice environment,

Review collected in partnership with this hotel

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Washington, DC
Contributor
18 reviews 18 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at Chez Lando again recently with a few more improvements; the internet is even faster than before, and the water temperature and pressure was very consistent. Always happy to be back there and will definitely stay again.

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Goma, Democratic Republic of the Congo
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I had asked for airport pick up. There was a pick up at the airport but my name was not on the list of people to be picked up. the passengers on the list never showed up, but I had to wait a long time before we left for the hotel. At check-in I was asked to pay another rate... More

Review collected in partnership with this hotel

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Jerusalem District, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a couple of nights at chez lando for work related transiting trip through Kigali. Overall the stay was a pleasant stay and if I visit Rwanda again I would certainly consider staying there Here's what I liked about it: - beautiful hotel and gardens - very peaceful and beautiful nature - central to town and close to banks... More

Was this review helpful? Yes 1
Idaho Falls, Idaho
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 5 nights in conjunction with non-profit group events. Located near main road from Kigali airport it is in. Busy area but side road leads to entry and the hotel itself is secluded and quiet for the location. The main entry is attended and gate is locked at night. Staff is very friendly and owner is also very... More

Was this review helpful? Yes 5
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, The Chez Lando Team wants just to say a big "THANK YOU" for your wonderful review, it's a great contribution and encouragement to our work !! We wish you more excellent stays at Chez Lando in the future, Customer care Department More

San Francisco, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a week while working in Kigali and really enjoyed my experience. I stayed in the more expensive rooms which I found to be very worth the higher price. The room was very quiet with a nice balcony overlooking the garden below. Highly recommended!

Was this review helpful? Yes 3
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear Aimee, Thanks very much for this encouraging and amazing review, our team looks forward to offer more excellent stays to you in the future, Customer care Department More

Bukavu, Democratic Republic of the Congo
Top Contributor
73 reviews 73 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 15, 2014

Since my last, very unsatisfactory stay, I tried Chez Lando again and was not disappointed. Customer service was much better (i.e. the car picked me up and dropped me off at the airport this time, staff was helpful and polite, and nobody stole my stuff). Management is clearly concerned about customer satisfaction, even giving me a questionnaire to fill out... More

Was this review helpful? Yes 2
ChezLandoMgt, customer care at Hotel Chez Lando, responded to this review

Dear, It's a great pleasure and encouraging for us to see that your second stay has been enjoyable, our team is improving its service and the customer satisfaction survey is being conducted till the end of august in order to know the suggestions of our guests. we hope to offer you more decent stays in the future, You're always welcome... More

Amersham, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 14, 2014

I stay at Chez Lando once a year on my way to visit projects in Uganda. It's a hotel to suit all people and occasions. Great value for money, well laid out, good food and pleasant staff plus airport transfers are included in the room price. Highly recommended.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, The Chez Lando Team is humbly honored to see your encouraging review, thanks very much for staying with us and for your appreciation You are always welcome at Chez Lando, Customer care Department More

Rome, Italy
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2014

Visited the hotel after 2 years and must say that the service has improved a lot! People were very kind and helpful. Delicious food and drinks. Enjoyed green surrounding and beautiful colourful butterflies outside my window.

Was this review helpful? Yes 1
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thank you very much for this interesting review, our team feels so encouraged!! we hope to keep on improving and to give you more decent stays at Chez Lando. You're always welcome! Customer Care Department More

Pass
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 5, 2014

I love this place, the food is wonderful, the location excellent and it is great value for money. The internet connection is fine, although not for things like Netflix, and the staff is very helpful. Try to stay in the new part of the hotel, in the back and away from the road, it will be calmer.

Was this review helpful? Yes 2
ChezLandoMgt, customer care at Hotel Chez Lando, responded to this review

Dear Christine, our team is very encouraged and pleased to see your review, Thank you for sharing with other travelers your stay at Chez Lando, we will continue to improve our services in order to ensure decent stays to our guests. You're always welcome at Chez Lando Customer care Department More

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Additional Information about Hotel Chez Lando

Address: B.P. 1519 | Remera, Kigali, Rwanda
Phone Number:
Location: Rwanda > Kigali Province > Kigali
Price Range (Based on Average Rates): $
Also Known As:
Chez Lando Kigali

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Amenities

Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#2 Best Value Hotel in Kigali #3 Business Hotel in Kigali
Official Description (provided by the hotel)
Hotel Chez Lando, is your first window to Rwanda. At Chez Lando, we apply the tradition of Rwandan hospitality to the needs of modern travelers; we cater to the smallest detail of your stay. Our quaint garden-style hotel is located just five minutes from Kigali International Airport and is right on the way to the heart of town. ... more   less 
Number of rooms
82

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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