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Hotel Chez Lando

2.5 of 5
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| Kigali Remera, Kigali, Rwanda
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Free breakfast with your stay
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227 Reviews from our TripAdvisor Community

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Hotel is generally very nice. Close to the airport with good shuttle service. The city being quite safe, you can walk about the area with no problems. Rooms are rather nice closest to the reception. TV and wi-fi are excellent. Room service are non-intrusive and helpful. Breakfast buffet was nice.

Helpful?
Thank Mahia M
Southport, CT
Level Contributor
308 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Very reliable shuttle picked us up after midnight and dropped off at hotel in about 10 minutes. Basic room, outside looks better than inside because of trees and lots of birdsong. Shower temperature is unreliable cycling from cold to warm many times over the course of single shower. Breakfast basic but includes all expected options.

Helpful?
Thank elaine3Southport
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thanks very much for staying with us and for sharing your review it's a pleasure! We've taken a note of the improvements needed and we apologize for any inconvenience you had during your stay, we'll make sure that we meet our guests expectations in the future, note that our Hotel offer a 24h/7 technical assistance to our guests. You... More 

Dar es Salaam, Tanzania
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at Chez Lando during a business trip in Kigali. The place is a laid back and bit old. The hotel is very basic. The staff were great and the airport transfer service offered was superb. Their choices of menu for breakfast and other meals was alright for someone who is banting. Had ikinyomoro - fruit for the first time.... More 

Helpful?
Thank Kbblandi
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thanks for staying with us, it's an honor and a pleasure! we've taken a note of your encouraging review and note that measures have been taken to increase our wi-fi speed internet, a 24h/7 assistance is also given to our guests. You're most wlcome to Chez Lando! Customer Care Department More 

New York
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's hard to know what's considered a good hotel in Kigali, but this is listed as number 8 in Trip Advisor and it wouldn't make my top twenty. It's clean, yes. But the decor is really poor and the rooms in the main building are bare and simply not up to a Motel 8. We were offered another room, which... More 

Helpful?
Thank DrDebra
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thanks very much for staying with Chez Lando, it's a pleasure! Our Management team has taken a note of your review, we will keep on improving our services as well as renovating our premises while keeping the warm and friendly environment we offer to our guests. You're always welcome at Chez Lando Customer Care Department More 

London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

The hotel is within easy reach of the airport, and free hotel bus transfer is available 24 hours. Taxis are easy to get and are a fairly fixed price anywhere around Kigali.Staff friendly, happy to keep luggage in a hold if going off travelling. There is a very busy bar and grill/restaurant area which is great at any time of... More 

Helpful?
Thank Nikki B
ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thanks a lot for staying at Chez Lando and for your encouraging review, it's a big and pleasant push up for our team, we will keep on improving our services and offering a decent stay to our guests, You're always welcome at Chez Lando Customer care Dpt More 

Paris, France
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 14, 2015 via mobile

The room was not catastrophic but was not worthing 71USD per night but worst than that it was impossible to lock the door so basically I could not leave my room when i was spending a night there. The staff was not helpful and it took more than 20min to the room service to bring me one drink, they could... More 

Helpful?
Thank Duncan T
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

Hotel Chez lando is one of the Kigali hotel that will give you a sense of Rwandan culture, from their cuisine to the decoration of the rooms and bar. Great breakfast, a nice restaurant the problem I found here was their WiFi that seems to always have problems

Helpful?
Thank Hirwa D
Nigeria
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 2, 2015

Efficient airport shuttle. The grounds of the hotel well cared for, beautiful tropical flowers everywhere. Polite staff. Rooms are generally basic. The restaurant has a fairly good menu that attracts a lot of clients beyond hotel guests.

Helpful?
Thank KOYE O
Brussels, Belgium
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 20, 2015

I stayed at chez Lando because it was close to the office, the rooms a comfortable and clean and the service was friendly and efficient ; I asked for quick dry cleaning and got me shirts back the same day. The restaurant is also a big plus in the evening, there is a bit for everyone on the menu and... More 

Helpful?
Thank Tom V
London, Canada
1 review
5 of 5 stars Reviewed November 7, 2015

My partner and I stayed at Hotel Chez Lando for a week in October. The stay was so enjoyable that we came to feel as though this place was our home away from home as we travelled around Kigali and Rwanda and returned back to the comfort of the Hotel Chez Lando in the evenings. The food was exemplary in... More 

Helpful?
Thank howsherocks
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