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Hotel Chez Lando

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B.P. 1519 | Remera, Kigali, Rwanda
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Free breakfast with your stay
Hotel Chez Lando
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190 reviews from our community

Traveler rating
    30
    95
    48
    8
    9
See reviews for
4
33
28
102
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed in Chez Lando for 5 nights. Had a wonderful time. The hotel staff were very helpful and courteous especially Patrick. He went out of his way in making sure that my special needs regarding the beds were met. The new wing is the place to stay. The ambience and the lovely garden make it worth the extra money one... More 

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Ulm
Top Contributor
75 reviews 75 reviews
42 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

The Chez Landu Hotel is among the best Option in Kigali comparing Price and Service Level. Nevertheless its not a luxury place. Rooms are OK but nothing more. Closed to the airport the Hotel is a good option for transit passengers as it was my case arriving late night and to continue the journey next morning to Goma/DRC. Bed is... More 

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Boston, MA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my 3rd stay at Chez Lando - and i stayed for one week. The room was very good - comfortable bed, consistent hot water and internet, lovely buffet breakfast each morning, prompt airport transfer. My friend and I decided to host a buffet dinner for 23 people and asked only 24 hours in advance if this was possible... More 

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Was this review helpful? Yes 1
Delhi
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 22, 2015

I am thank full that I needed to stay in this hotel only for 1 night. I was on a business visit, The problem began right from the time of check in, I ordered a vegeterian pizza which took an hour to come and had no vegetables but only cheese. The rooms have not Electric Kettles, you read it right,... More 

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ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, We're really concerned to remark that you didn't get a decent stay with us and we really apologize for that, we took a note of your remark as for the moment we don't provide kettles in the rooms and we'll consider it in our upgrading plan but we've an on site restaurant and Hot water is provided in a... More 

Ottawa, Canada
2 reviews
4 of 5 stars Reviewed March 19, 2015 via mobile

I had my second stay at Chez Lando and had another great experience. The staff at the reception are excellent and very accommodating. The food at the restaurant is good and offers a wide selection. The breakfast provided is also very good and with plenty of options. I will definitely stay here the next time I'm in Kigali.

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ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thanks very much for this wonderful and encouraging review, we're glad to hear that and our team is still committed to offer an excellent service to our guests, You're always welcome at Chez Lando, Customer Care Dpt More 

Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 10, 2015

we moved here from the noisy, substandard Sportview. The setting here is garden like and quiet. We have a superior room which was large, quiet, fine bathroom facilities, clean linens, good mosquito screens and nets, nice balcony, TV, hair dryer at the front desk. Maid service and front desk service were fine. No surprises. Good location to reach everywhere in... More 

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ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear Guest, It's an honor and a pleasure for our team to see this encouraging review, Thanks very much for staying with us and we'll be happy to see you again at Chez Lando, Warm Regards, Customer Care Dpt More 

Nairobi, Kenya
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2015

This was my first visit to Kigali. The hotel is about 5 minutes from the hotel and there are taxis to shuttle visitors at affordable rates. Kigali is quite clean and orderly and traffic rules are observed...a complete difference compared to Nairobi and Kampala. The hotel is also near the road so that means traffic is a cause of noise.... More 

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ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Many Thanks for staying with Chez Lando and for your encouraging review, it's a pleasure for our team and we're happy to hear that, After many reviews from our guests concerning the socket type note that now all our bungalows/Pavilions are equipped by the 2 types English & European electric sockets so you won't get the same problem again,... More 

The Hague, The Netherlands
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed March 9, 2015

Close to the airport (free airport pick up) with spacious rooms and very good breakfast. The rooms are kept clean, I would even say spotless, though the bigger rooms always have a door which leads to the adjecent room (with another visitor in it). The doors are locked, but it does mean you might easily hear a noisy guest through... More 

Review collected in partnership with this hotel

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ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear , Thanks for staying with us and for sharing your experience with others, we're glad to see that you had a decent stay with us, we're still doing many improvements in order to make our guests stays more comfortable and we'll be glad to see you back at Chez Lando, You're most welcome at Chez Lando, Customer Care Dpt More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 8, 2015

This hotel was great - very comfortable, convenient and the staff were incredibly helpful. I had breakfast and dinner there each day. While the cafe has a longer wait time, the restaurant upstairs was quicker at dinner. Easy transit from the aiport. I'd recommend to anyone staying in Kigali!

Review collected in partnership with this hotel

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ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, Thanks very much for this feedback, we really appreciate and we feel encouraged, You're always welcome at Chez Lando, Warm Regards, Customer Dpt More 

Arusha, Tanzania
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 7, 2015

This is my 10th time to stay in the hotel which has almost retained most of the staff. The management has maintained the standards since my first time stayed in the hotel in 2007. I still love the old rooms which were the only rooms when we first arrived in the hotel. The breakfast has improved a lot with varieties... More 

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ChezLandoMgt, Customer Care at Hotel Chez Lando, responded to this review

Dear, For Such an Amazing review from our longtime and faithful customer, our response is a BIG THANK YOU!! this is a great encouragement and we'll do our best to make your stays more decent in the future, You're most welcome at Chez Lando, Customer care Dpt More 

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