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Garr Hotel

Certificate of Excellence
Hotel website
Nyarutarama | P.O.Box : 3454 Kigali, Kigali 250, Rwanda
Garr Hotel
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Ranked #4 of 92 Kigali B&B and Inns
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
thekirkby Bowmanville, Canada
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64 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • French first
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  • Mar-May only
    (14)
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  • Dec-Feb only
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Bowmanville, Canada
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at Garr Hotel for three nights, then two one night stretches back in May. While the hotel is simple, it is very clean, has a fantastic pool, and the staff are absolutely amazing. The location was perfect for me as the office I was working from was a short 5 minute drive away, but it also seemed to... More 

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kirkcaldy
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 2, 2015

We used this hotel before going onto Uganda,was basic but spotless and had everything you needed. Food was lovely and the staff cannot do enough for you.Plenty hot water for the shower.I would recommend this hotel.

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Management G, Manager at Garr Hotel, responded to this review

Thank you for your good review of our property. We hope to see you sometime in future when you visit Rwanda. Regards, GARR Hotel Management More 

Goma, DRC
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 23, 2015

I only spent one night in Garr Hotel, which is situated in the Nyarutarama neighborhood of Kigali. The location is good. As it is close to the MTN center, some restaurants and easy to go to downtown by taxi. The rooms are average, nothing special and no decoration to make you feel at home. The bed is comfortable though and... More 

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Management G, Manager at Garr Hotel, responded to this review

Thank you for the review of our property. We hope to see you again in future when you visit Rwanda. We will be more than happy to show a variety of our rooms and make sure we meet your choice or preferance. Regards, GARR Hotel Management More 

Tehran, Iran
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 14, 2015

Garr hotel is a clean hotel which has located in a accessible place in Kigali. The staff are helpful and the food specially breakfast is also fine. The rooms are located in quiet place and after a working day you could have a good rest.

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 30, 2015

A group of 7 of us were here for 5 nights and the hotel was really comfortable and easy going. They always accommodated a group of us for meals and it was very clean and safe throughout. My friend whose bedroom was near the gate was woken up at night with the opening and closing, also the wifi was really... More 

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Kirkcaldy
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 17, 2015

This hotel is spotless and has the most amazing staff. Nothing is too much trouble.The food is good. I would recommend this hotel.It is in a quiet area.Breakfast ,the staff will ask how you would like your eggs cooked, I would recommend Spanish omelette.

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Lesotho
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

The Garr Hotel is definitely to be recommended for its dedicated and helpful staff plus it's location. Rooms are nicely furnished clean and functional. Cleaning staff are so zealous of their work that they do not stop washing the floor even when guests need to get to their rooms risking slipping on a shiny surface. Management should rectify this small... More 

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Belgium
Level Contributor
145 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed December 18, 2014

The Garr Hotel is located in a quite affluent part of Kigali (lots of embassies and offices around, as well as fancy houses). It isn’t ideal to go to the centre of Kigali, but convenient before going to or when arriving at Kigali airport. We first got a room next to the noisy street and after mentioning the continuing noise,... More 

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Tallinn, Estonia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 6, 2014

We stayed in GARR hotel 8 nights. We enjoyed our stay in GARR hotel very much. The staff was very friendly and helpful. Julian and Vincent were also great by answering all my questions and concerns before the trip by e-mail. The breakfast was excellent, the guys in the restaurant were always smiling and extremely helpful. The rooms were clean... More 

Was this review helpful? Yes 1
Sheffield, England, United Kingdom
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 1, 2014

I stayed here for 3 weeks during work. For the entire time, all of the staff were friendly, extremely helpful, and accommodating. Generally, the hotel is clean, rooms are comfortable and it is an easy place to stay in. I will be returning.

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