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Lemigo Hotel

PO Box 2770 | Kimihurura-Rugando, Kigali, Rwanda
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Lemigo Hotel
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Ranked #12 of 35 Hotels in Kigali
A recent review
3 of 5 stars reviewed 4 weeks ago
Leo K Vienna, Virginia
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95 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vienna, Virginia
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Lemigo is a modern clean and functional business hotel 20 minutes from the Airport, but clearly lacks the African charm you may have come to expect from your stays at some of the breathtaking lodges in Rwanda or Uganda. Its restaurant could improve in food selection and service. Overall, a no-frills place for the business traveller who will even find... More 

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Public R, General Manager at Lemigo Hotel, responded to this review

At Lemigo Hotel, we have a wide selection of foods viz: Indian, Chinese, African, Nyama choma (Barbeque), Mongolia foods, and international cuisines. You can enjoy. Our Health Club which is only a few steps from the swimming pool. More 

Doha, Qatar
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 17, 2015

Lemigo Hotel is a good place to go to start your trip in Rwanda. The hotel is a short distance away from the airport, I would say around 15 min by taxi. Rooms are quiet, the gym is enough for a quick workout, dinner is quite pleasant and the restaurant atmosphere is relaxed, although the service could be a bit... More 

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Public R, General Manager at Lemigo Hotel, responded to this review

We thank you for bringing your review to our attention. We are working on it and promise that we will fix it to ensure that you get the desired satisfaction, should you come back to Lemigo Hotel in future . Please contact our Duty Manager who will be glad to respond to your query, if you are not satisfied with... More 

Hinsdale, Illinois
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed January 27, 2015

We spent one night here after visiting Volcano National Park. The room completely lacked character or charm and the bathroom was really dated. However, the night we were there a live band was playing by the pool. We had dinner on the terrace and really enjoyed the show. The staff were very sweet and when we left our room after... More 

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Public R, General Manager at Lemigo Hotel, responded to this review

We thank you for your comments. We apologize that during you stay with us, you did not appreciate the room and the bathroom. Should you or any of your friends plan to come to Lemigo Hotel in future, We have better rooms and spacious ones with pool view which you can reserve. We are currently expanding the hotel building to... More 

Dar es Salaam, Tanzania
Contributor
20 reviews 20 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 25, 2015

The rooms are comfortable enough, and the staff is very friendly. The meeting rooms are very good and reasonably priced, and I was there for a conference. But many amenities I would have liked were lacking. There was plenty of hot water, but the shower fixtures were rather old, and water leaked all over the bathroom floor. The wifi worked... More 

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Public R, General Manager at Lemigo Hotel, responded to this review

We are in receipt of your comments, and we thank you. We regret that our Housekeeping, Engineering and Maintenance departments were not responsive in good time to fix the showers. Sorry that you did not get our usual good service during your stay. Please do ask for a spacious room because we have more rooms available whenever you or your... More 

Johannesburg, South Africa
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 22, 2015

I stayed at Lemigo a few weeks back for a week and I thoroughly enjoyed the service and the gym. Their fresh breakfasts and dinners with live music provide a distinctive experience. The hotel offers a comfortable stay at a price worth paying more than once. I'll be coming back.

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Public R, General Manager at Lemigo Hotel, responded to this review

Thank you very much for your comments. It is with deep regret that during your stay with us, our bathroom and showers were in a bad shape! Also the missing plugs in the sink, mold along caulk lines quit annoying!!, internet connectivity not good. In the event where you have slow internet service, please call our IT Manager or the... More 

Bad Berneck im Fichtelgebirge, Germany
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2015

Choose Lemigo already twice on my business-trips to Kigali. A very friendly and helpful staff at the check in. Breakfast local and also continental - fresh and fine. Staff at the bar, restaurant(s) and pool even friendly and helpful as in the fitness and wellness-center. Rooms are clean,furnished proper and air-conditioned with remote control. Refurbishment of shower cabins was recommended... More 

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Public R, Marketing Manager at Lemigo Hotel, responded to this review

Thank you for sharing your experience at the Lemigo Hotel through TripAdvisor. As a valued Lemigo customer, we appreciate your feedback and are delighted to read that you had an excellent stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

chicago
Top Contributor
60 reviews 60 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed December 26, 2014

I spent 5 nights at the Lemigo while working in Kigali. The rooms are spacious and the bed was comfortable. Nice view. Plumbing and finishes in the bathroom were very worn out, with leaking water from the shower to the bathroom floor, no plug in the sink, mold along caulk lines (but that isn't too uncommon in this climate). The... More 

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Geneva, Switzerland
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 12, 2014

Have stayed thrice at the Lemigo this year, including using it once as a venue for a two-day conference with fifty people attending. No-frills, at times tacky, with good food, bad internet, polite staff and nothing earthshaking in between!

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Nairobi
Contributor
20 reviews 20 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 11, 2014

For Kigali this is a good hotel...other hotels in Kigali with big fancy names have nothing on this hotel. Being one of the newer hotels it has a modern feel to it but unfortunately it is not disability friendly. Too many steps and stairs and no elevator...a person with reduced mobility would really struggle at this hotel. The personnel are... More 

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Public R, General Manager at Lemigo Hotel, responded to this review

We appreciate you kind words and your feedback. We sincerely apologize for the slow service you experienced during your stay with us and pledge that, we will do our utmost to ensure that you and all our guests enjoy prompt and courteous service a cross the board. We trust that by 2016, the new Hotel building will be completed with... More 

Austin, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 3, 2014

I stayed here one night on Brussels Airlines when they cancelled my flight. Bed is very comfortable, room was spacious. I had a corner room and could open my windows over the balcony. But the shower leaked into the bedroom and there was always water on the floor. It was impossible to set it at the right temperature. Food was... More 

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