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Lemigo Hotel

PO Box 2770 | Kimihurura-Rugando, Kigali, Rwanda
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Lemigo Hotel
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Ranked #12 of 35 Hotels in Kigali
A recent review
3 of 5 stars reviewed 2 weeks ago
Mehdi M
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99 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's an "ok" hotel , I'm not really satisfied with but .. It still ok not that bad, they have a normal breakfast buffet , And near by there a good Italian restaurant . In the hotel there is a good swimming pool (good for a relaxed business time) and they have a small gym

Was this review helpful? Yes 1
Public R, Marketing Manager at Lemigo Hotel, responded to this review

Thank you for sharing your experience through TripAdvisor. We are delighted you returned post new hotel extension and enjoyed our new look. We hope to welcome you back! More 

Geneva, Switzerland
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This was a good business hotel. Nice pool, rooms were clean, restaurant is nice, staff are friendly. Close to airport and also not far from the centre of town. Gym was very small and old. We were on holiday so probably would have preferred more character to the hotel but it was comfortable and would be great for business travel

Was this review helpful? Yes 1
Public R, Marketing Manager at Lemigo Hotel, responded to this review

Thank you for sharing your experience through TripAdvisor, and for mentioning the cleanliness, good services of the hotel and how much you enjoyed your stay. That being said, we are very sorry to learn you did not get more your preferred. Currently we are expanding our hotel building to be completed by 2016 and we will have a new gym... More 

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A hotel with consistent quality in all aspects of Hospitality... One of the best places in the Rwandan capital to party. I stayed there in the month of February for 5 days.. The hotel is surrounded by a shopping mall and an Indian restaurant is located just opposite side of the main road. The Buffet breakfast was good and the... More 

Was this review helpful? Yes 2
Public R, Marketing Manager at Lemigo Hotel, responded to this review

Thank you for sharing your experience at the Lemigo Hotel through TripAdvisor. As a valued Lemigo customer, we appreciate your feedback and are delighted to read that you had an excellent stay. It is fantastic that you enjoyed our location and the convenience of shopping mall and an Indian restaurant located near our hotel. We will share your comments with... More 

Regina, SK, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed 2 nights at the Lemigo Hotel. The rooms were very comfortable (despite very plain decor) and the hotel was very accommodating with our late check out. Meals were outstanding and the service was great...but maybe a bit to attentive in the dining room....hovering around us a bit too much, wanting to get our cereal for us when we'd... More 

Was this review helpful? Yes 1
Public R, General Manager at Lemigo Hotel, responded to this review

We thank you for your very good comments. We have so far talked to all our waiting staff to set our clients free regarding service to let our guests do what they think is appropriate. Please note that our new hotel extension is wonderful and we hope to complete it by 2016. You will find all the good amenities you... More 

Vienna, Virginia
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 24, 2015

Lemigo is a modern clean and functional business hotel 20 minutes from the Airport, but clearly lacks the African charm you may have come to expect from your stays at some of the breathtaking lodges in Rwanda or Uganda. Its restaurant could improve in food selection and service. Overall, a no-frills place for the business traveller who will even find... More 

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Public R, General Manager at Lemigo Hotel, responded to this review

At Lemigo Hotel, we have a wide selection of foods viz: Indian, Chinese, African, Nyama choma (Barbeque), Mongolia foods, and international cuisines. You can enjoy. Our Health Club which is only a few steps from the swimming pool. More 

Doha, Qatar
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 17, 2015

Lemigo Hotel is a good place to go to start your trip in Rwanda. The hotel is a short distance away from the airport, I would say around 15 min by taxi. Rooms are quiet, the gym is enough for a quick workout, dinner is quite pleasant and the restaurant atmosphere is relaxed, although the service could be a bit... More 

Was this review helpful? Yes 2
Public R, General Manager at Lemigo Hotel, responded to this review

We thank you for bringing your review to our attention. We are working on it and promise that we will fix it to ensure that you get the desired satisfaction, should you come back to Lemigo Hotel in future . Please contact our Duty Manager who will be glad to respond to your query, if you are not satisfied with... More 

Hinsdale, Illinois
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed January 27, 2015

We spent one night here after visiting Volcano National Park. The room completely lacked character or charm and the bathroom was really dated. However, the night we were there a live band was playing by the pool. We had dinner on the terrace and really enjoyed the show. The staff were very sweet and when we left our room after... More 

Was this review helpful? Yes 3
Public R, General Manager at Lemigo Hotel, responded to this review

We thank you for your comments. We apologize that during you stay with us, you did not appreciate the room and the bathroom. Should you or any of your friends plan to come to Lemigo Hotel in future, We have better rooms and spacious ones with pool view which you can reserve. We are currently expanding the hotel building to... More 

Dar es Salaam, Tanzania
Contributor
20 reviews 20 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 25, 2015

The rooms are comfortable enough, and the staff is very friendly. The meeting rooms are very good and reasonably priced, and I was there for a conference. But many amenities I would have liked were lacking. There was plenty of hot water, but the shower fixtures were rather old, and water leaked all over the bathroom floor. The wifi worked... More 

Was this review helpful? Yes 1
Public R, General Manager at Lemigo Hotel, responded to this review

We are in receipt of your comments, and we thank you. We regret that our Housekeeping, Engineering and Maintenance departments were not responsive in good time to fix the showers. Sorry that you did not get our usual good service during your stay. Please do ask for a spacious room because we have more rooms available whenever you or your... More 

Johannesburg, South Africa
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2015

I stayed at Lemigo a few weeks back for a week and I thoroughly enjoyed the service and the gym. Their fresh breakfasts and dinners with live music provide a distinctive experience. The hotel offers a comfortable stay at a price worth paying more than once. I'll be coming back.

Was this review helpful? Yes
Public R, General Manager at Lemigo Hotel, responded to this review

Thank you very much for your comments. It is with deep regret that during your stay with us, our bathroom and showers were in a bad shape! Also the missing plugs in the sink, mold along caulk lines quit annoying!!, internet connectivity not good. In the event where you have slow internet service, please call our IT Manager or the... More 

Bad Berneck im Fichtelgebirge, Germany
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2015

Choose Lemigo already twice on my business-trips to Kigali. A very friendly and helpful staff at the check in. Breakfast local and also continental - fresh and fine. Staff at the bar, restaurant(s) and pool even friendly and helpful as in the fitness and wellness-center. Rooms are clean,furnished proper and air-conditioned with remote control. Refurbishment of shower cabins was recommended... More 

Was this review helpful? Yes
Public R, Marketing Manager at Lemigo Hotel, responded to this review

Thank you for sharing your experience at the Lemigo Hotel through TripAdvisor. As a valued Lemigo customer, we appreciate your feedback and are delighted to read that you had an excellent stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

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