My stay at Manor Hotel In Kigali during my Easter visit was very enjoyable and wonderful. The staff smiles and assistance gives you a warm home feeling away from home. I recommend if you are traveling to Rwanda make it at Manor Hotel.

The hotel location is perfect, our business review meeting could not have been at a better location. The hotel is tastefully done, has lovely grounds and very pleasant and comfortable accommodation. The food was great and fresh, the service was excellent. Extremely well trained staff who are very helpful and more than willing to ensure that every detail was taken... More

What a disappointment. We didn't book this hotel; we were re-booked into it by our travel provider who failed to make a reservation for us at the 5-Star hotel we paid for. The staff was pleasant and responsive to requests they could handle and apologetic about those they couldn't. The elevator didn't work and bags had to be carried up... More

This was one of the strangest hotels I have stayed in. Superficially the hotel looks impressive. The staff are friendly and try hard. But despite its grand appearance it did not have the feel of the top class hotel it pretends to be. Nothing worked, and few people were staying there. An external lift, similar in design to "The Towering... More

I was with a group and we were booked into the Manor Hotel. I was not impressed. The room were OK but may things didn't seem to work, ie airconditioning and the lift. The menu for the restaurant was so large they could not possibly have stored the food and catered all the dishes themselves. The restaurant was practically empty... More

We didn’t sleep in this hotel, we just used it to freshen up before our flight and had a meal here. The hotel is located in the diplomatic area not far from the airport. The rooms are basic and the bathrooms are spacious. We wanted to take a shower but the hot water didn’t work so we skipped the shower... More

Arrived at the Hotel late at night to be told there were three restaurants one of which was Indian. The odour from the restaurant went through the whole hotel and quite frankly completely put us off eating. The room was pokie with a view of a laneway and the power point was falling off the wall. The bathroom actually looked... More

I and several relatives stayed at the Manor hotel back in September and it was a very positive experience in many ways. The staff were very friendly and helpful. We did have problems with the shower in one room but as soon as this was mentioned to the staff they quickly checked on it and ended up moving us to... More

Had a bad experience at first then I thought I give it another try but I guess some ppl never change. Bad service at the reception, horrible food, dirty rooms, no hot water, no response to get it fixed, inexperienced staff n I'm still saying horrible owner, very bad reputation. Will never return back to this hotel again n will... More