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The Manor Hotel

Nyarutarama, Kigali, Rwanda
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91 Reviews from our TripAdvisor Community

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Traveler rating
    27
    36
    14
    7
    7
See reviews for
6
11
8
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
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  • Any
English first
  • All months
    (91)
  • Mar-May only
    (20)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (20)
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Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Service was okay. The price of $250 for a double was $100 a night too expensive, although they gave me a better room. Breakfast was okay though service and coffee were fantastic. They forgot to pick me up at the airport although it was pre arranged and confirmed by email. However, the one redeeming feature of this place is the... More 

Was this review helpful? Yes
The Manor H, Guest Relations Manager at The Manor Hotel, responded to this review

Dear Guest Thank you very much for staying with us while visiting the Manor Hotel We also want to thank you for taking your time to share your experience with us at the Manor Hotel. Your feedback and experience is greatly valued and highly appreciated. We are sorry that no one turned up to pick you at the airport. We... More 

Calcutta, West Bengal, India
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a very pleasant stay and my overall experience had been very nice. The rooms are spacious and so also was the bathroom. Toiletories provided were good. My room was facing the city and the view from the room balcony was breathtaking. The hotel had a relaxing ambiance and the staff were very courteous. The asset of the hotel... More 

Was this review helpful? Yes
The Manor H, Guest Relations Manager at The Manor Hotel, responded to this review

Dear Guest Thank you for your appreciation of the Manor hotel. We look forward to hosting you again soon Kind Regards Imran Alam Guest Relations More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Every thing fine and smooth good service and food enjoy the rest of the day indian food Chinese Italian bar every thing excellent service and outstanding service location very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very... More 

Was this review helpful? Yes
The Manor H, Guest Relations Manager at The Manor Hotel, responded to this review

Dear Guest Thank you and we are glad you enjoyed your stay with us. We look forward to hosting you again in the very vey very near future. Kind Regards Imran Alam Guest Relations More 

Nairobi, Nairobi Area, Kenya
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Rooms are ok, if you are lucky not be located above the kitchen. Rooms are not well maintained with aircond not working, and smelly restrooms from the drains. TV and internet are ok. Food is average -

Was this review helpful? Yes
The Manor H, Guest Relations Manager at The Manor Hotel, responded to this review

Dear Guest Thank you very much for staying with us while visiting the Manor Hotel We also want to thank you for taking your time to share your experience with us at the Manor Hotel. Your feedback and experience is greatly valued and highly appreciated. We are so sorry that your guestroom did not meet your expectations. But I can... More 

Strasbourg, France
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 24, 2015

I was there only for 3 nights during a work seminar. My overall experience was very good: comfortable room, professional service, and good food options. Only disappointment was the conference room, which could have more light and windows opening to the stunning vintage point that the hotel has over the city, and a better Internet access. I also did not... More 

Was this review helpful? Yes
The Manor H, Guest Relations Manager at The Manor Hotel, responded to this review

Dear Guest Thank you very much for staying with us while visiting the Manor Hotel We also want to thank you for taking your time to share your experience with us at the Manor Hotel. Your feedback and experience is greatly valued and highly appreciated. We are happy you enjoyed your stay and enjoyed the views the hotel has to... More 

1 review
5 of 5 stars Reviewed June 23, 2015 via mobile

I had a good time staying here. Loved the gym and most of all the variety of restaurants. Indian restaurant was my favourite. The rooms on the top floor had the best views. I have stayed in a number of hotels in Africa especially Rwanda and this was my favourite.

Was this review helpful? Yes
The Manor H, Guest Relations Manager at The Manor Hotel, responded to this review

Dear Guest Thank you very much for staying with us while visiting the Manor Hotel We also want to thank you for taking your time to share your experience with us at the Manor Hotel. Your feedback and experience is greatly valued and highly appreciated. We are very happy to hear you enjoyed your stay at the Manor Hotel and... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed June 15, 2015

If you want a great place to stay in Kigali that's close to evrything but outside of the real hussle and bussel, Stay here. It has everything you need. It is a short walk to the golf course and MTN Shopping center.

Was this review helpful? Yes
The Manor H, Guest Relations Manager at The Manor Hotel, responded to this review

Dear Guest Thank you very much for staying with us while visiting the Manor Hotel We also want to thank you for taking your time to share your experience with us at the Manor Hotel. Your feedback and experience is greatly valued and highly appreciated. We are happy to hear you had a good stay at the Manor hotel and... More 

Washington DC, District of Columbia
Level Contributor
106 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed June 13, 2015

The rooms vary depending on where they're located in the building. My room included two double sized beds which filled the room leaving little room to walk around in the room. The restaurants are great but the hotel is noisy with annoying karaoke music all evening every evening. The suggestive advertisements for their bars and entertainment make the hotel seem... More 

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1 review
5 of 5 stars Reviewed June 12, 2015 via mobile

Manor hotel to me was a very trustworthy experiance all over.Its a very nice experiance with the best veiw in rwanda , the hotel is located so high giving you the an exciting veiw.. Rooms are pretty clean , and new since the manor is a couple of years old mng has done a great job to keep the hotel... More 

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1 review
5 of 5 stars Reviewed June 11, 2015 via mobile

The best holiday, friendly staff, fabulous food, basically unforgettable 😃 we will definitely come again soon ☺️ Thank you all for this amazing experience, anyone looking for great holiday, you MUST book this hotel 😎

Was this review helpful? Yes
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