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The Manor Hotel

Nyarutarama | Nyarutarama, Kigali, Rwanda
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The Manor Hotel
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The Manor Hotel
The Manor Hotel
The Manor Hotel
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77 reviews from our community

Traveler rating
    21
    32
    10
    7
    7
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4
10
8
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

While the rooms at this hotel were comfortable and a good value for the price, I thought the service was lackluster. The electricity and internet went out often (though it returned within a few minutes, most of the time,) my towels were removed but not replaced, and the breakfast did not always seem fresh. There's not a ton to do... More 

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Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 16, 2015

I stayed in January 2015 for five days. The view of Kigali is beautiful and the location is great - calm residential area, but close enough to the MTN centre for shopping (you can walk it). The wi-fi works fine but you need to login constantly. Few taxi drivers always wait outside for prey and if you negotiate a bit... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 6, 2014

This is my second time at this hotel. The views are beautiful, it's far enough outside the centre to avoid the bustle. BUT, yet again my key didn't work for my room when I arrived which really hacked me off. No hot water in my room, rooms are basic not worth what you pay for, I visit Rwanda regularly but... More 

Was this review helpful? Yes 3
Hummelstown, Pennsylvania
Top Contributor
50 reviews 50 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 6, 2014

After a week in the Uganda Rainforest this hotel was a welcoming return to civilization Hot water on demand and air conditioning ! They have a very nice rooftop Indian Restsurant with great city view and quite good food Breakfast was good with pancakes and French toast as long as you don't need syrup (we are a long way from... More 

Was this review helpful? Yes 1
Dar es Salam, Dar es Salaam, Tanzania
Top Contributor
61 reviews 61 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 2, 2014

The hotel is located in a quiet suburb of Kigali with an amazing view. The staff are friendly and attentive. The hotel has 3 restaurants offering different cuisine (Chinese, Italian and Indian) as well as an Irish bar. Ideal for a business visit. Free wifi was available but had to keep logging in. My room was small and the smell... More 

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2 reviews
4 of 5 stars Reviewed November 12, 2014

First time visitor as i usually stay in Serena or Milles Colline. Feels like home! Great and quite location with attentive and helpful staff. The benefit of a boutique hotel is the tailored service that can be provided, just ask. Rooms are spacious with a nice view that i believe it's the best in Kigali. Food is good vs other... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 9, 2014

Stayed here for one night first week of November and the Internet was awful, the shower took forever to heat up, and the overall environment was ok. For $275 for a room with 2 beds, I expected much much more. The Internet password never worked the entire time we stayed there even though the staff said they kept trying. The... More 

Was this review helpful? Yes 1
Oslo, Norway
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2014

After my first stay at Manor hotel, I would like to recommend it for business travellers and tourists. Quietly situated and centrally located, with a spectacular view over the hills of Kigali, Manor hotel offers friendly services in a secure and quiet manner. Rooms are fine, same day laundry services and four restaurants to choose from. Good internet connection with... More 

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Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 31, 2014

I stayed at The Manor for two nights 24/25 October. Nice facility in a very good neighborhood. Except that it took forever to have hot water flowing it is a nice hotel with good service. Options to eat at 3 different restaurants and attentive waiters made the dining experience a pleasant one.

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Nairobi, Kenya
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 14, 2014

I stayed here from June 27th to July 2nd . The Manor has a great location and very helpful staff starting from the manager . It had the best masala tea i have ever tasted and the staff were really great with everything. Great breakfast and delicious steaks for dinner which i ate for every dinner

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Baraka M, Marketing Executive at The Manor Hotel, responded to this review

Dear Eunice, Thank you for the positive review shared to other travelers: We have been receiving similar encouragement reviews from travelers like you, and we appreciate that your stay have been enjoyable: The manor hotel kindly Welcome you back! More 

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