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The Manor Hotel

4.0 of 5 Nyarutarama | Nyarutarama, Kigali, Rwanda
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76 reviews from our community

Traveler rating
    21
    32
    9
    7
    7
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4
10
8
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in January 2015 for five days. The view of Kigali is beautiful and the location is great - calm residential area, but close enough to the MTN centre for shopping (you can walk it). The wi-fi works fine but you need to login constantly. Few taxi drivers always wait outside for prey and if you negotiate a bit... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 6, 2014

This is my second time at this hotel. The views are beautiful, it's far enough outside the centre to avoid the bustle. BUT, yet again my key didn't work for my room when I arrived which really hacked me off. No hot water in my room, rooms are basic not worth what you pay for, I visit Rwanda regularly but... More 

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Hummelstown, Pennsylvania
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 6, 2014

After a week in the Uganda Rainforest this hotel was a welcoming return to civilization Hot water on demand and air conditioning ! They have a very nice rooftop Indian Restsurant with great city view and quite good food Breakfast was good with pancakes and French toast as long as you don't need syrup (we are a long way from... More 

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Dar es Salam, Dar es Salaam, Tanzania
Top Contributor
60 reviews 60 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 2, 2014

The hotel is located in a quiet suburb of Kigali with an amazing view. The staff are friendly and attentive. The hotel has 3 restaurants offering different cuisine (Chinese, Italian and Indian) as well as an Irish bar. Ideal for a business visit. Free wifi was available but had to keep logging in. My room was small and the smell... More 

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2 reviews
4 of 5 stars Reviewed November 12, 2014

First time visitor as i usually stay in Serena or Milles Colline. Feels like home! Great and quite location with attentive and helpful staff. The benefit of a boutique hotel is the tailored service that can be provided, just ask. Rooms are spacious with a nice view that i believe it's the best in Kigali. Food is good vs other... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 9, 2014

Stayed here for one night first week of November and the Internet was awful, the shower took forever to heat up, and the overall environment was ok. For $275 for a room with 2 beds, I expected much much more. The Internet password never worked the entire time we stayed there even though the staff said they kept trying. The... More 

Was this review helpful? Yes 1
Oslo, Norway
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2014

After my first stay at Manor hotel, I would like to recommend it for business travellers and tourists. Quietly situated and centrally located, with a spectacular view over the hills of Kigali, Manor hotel offers friendly services in a secure and quiet manner. Rooms are fine, same day laundry services and four restaurants to choose from. Good internet connection with... More 

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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 31, 2014

I stayed at The Manor for two nights 24/25 October. Nice facility in a very good neighborhood. Except that it took forever to have hot water flowing it is a nice hotel with good service. Options to eat at 3 different restaurants and attentive waiters made the dining experience a pleasant one.

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Nairobi, Kenya
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 14, 2014

I stayed here from June 27th to July 2nd . The Manor has a great location and very helpful staff starting from the manager . It had the best masala tea i have ever tasted and the staff were really great with everything. Great breakfast and delicious steaks for dinner which i ate for every dinner

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Baraka M, Marketing Executive at The Manor Hotel, responded to this review

Dear Eunice, Thank you for the positive review shared to other travelers: We have been receiving similar encouragement reviews from travelers like you, and we appreciate that your stay have been enjoyable: The manor hotel kindly Welcome you back! More 

Manzini, Swaziland
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 19, 2014

I was meant to stay at this hotel for the week that I was on business in Kigali but I ended up staying only one night. My business partners moved me to a more convenient location hotel for our business meetings. But for the short time that I was there, the hotel is good with all amenities that you need... More 

Was this review helpful? Yes 1
Baraka M, Marketing Executive at The Manor Hotel, responded to this review

Dear Guest! Thank you for sharing your experience with other travelers: We are so much encouraged by reviews from our guests: While looking to have you again..we once again say thank you and Welcome back More 

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Additional Information about The Manor Hotel

Address: Nyarutarama | Nyarutarama, Kigali, Rwanda
Location: Rwanda > Kigali Province > Kigali
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Manor Hotel 4*
Number of rooms: 23
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