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Galaxy Hotel

KN 25 Street 7, Kiyovu, Kigali 1992, Rwanda (Formerly Golden Hills Hotel)
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Galaxy Hotel
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Ranked #32 of 86 Kigali B&B and Inns
A recent review
5 of 5 stars Reviewed March 12, 2015
473pascal Kigali, Rwanda
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30 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kigali, Rwanda
1 review
5 of 5 stars Reviewed March 12, 2015

It is true! I am Pascal, I passe five days in training here in this hotel! what I find here my Gold! it's like miracle !they know what to do! only quick serve,they change menu every day, the commitment, Brief, every thing on time,smartness ! Come many!

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Cape Town Central, South Africa
19 reviews 19 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 25, 2014 via mobile

The rooms are good, comfortable although some equipment doesn't work too well such as water pressure to fill the jacuzzi. The staff were somewhat reluctant to provide effective service and needed some extra prodding to answer questions regarding services. The conference services were not up to standard. Constant struggle to get the PA system to work, lack of sufficient power... More 

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Nairobi, Kenya
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 20, 2014

I would rate this as a distinctively average hotel if it wasn't for the price. I paid USD250 for a "Deluxe" room. A tired looking room, with a fridge that made the sound of an idling car in your room until I unplugged it, with a mosquito net that, instead of the usual four point ceiling holders in good hotels... More 

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Butare, Rwanda
Top Contributor
62 reviews 62 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 19, 2014

PROS: food, rooms, pool, staff CONS: hot water, wifi If you have the money, you should definitely stay at the Galaxy. I slept in an enormous room with a huge, comfortable bed and tons of pillows. My third floor room was much larger than my friends’ first floor rooms though. If you’re traveling as a couple or just like having... More 

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Hot Springs Village, Arkansas
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 9, 2014

Excellent central location, close to UTC (Bourbon Café for free wifi and Nakumatt 24/7 groceries). Staff is outstanding, very friendly and quick to respond to requests. Pool bar is great spot to finish up your work day and with music on weekend evenings is very nice. Cute gift shop on your way up to pool bar is nice touch. Rooms... More 

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Top Contributor
79 reviews 79 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed April 13, 2014

I hate to give this hotel a poor rating, cause its really not bad. They are just not living up to their own potential. The staff are all very friendly and very helpful. The rooms are huge, but outdated and not very clean. Furniture is a trip back to the seventies. The facilities are adequate, but the hotel could do... More 

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Nairobi, Kenya
2 reviews
3 of 5 stars Reviewed April 9, 2014

Galaxy hotel is in a leafy suburb of Kigali. It seems the owners had good ideas but there were some shortcuts in execution. I liked the bed as it was firm and cushy..I also liked they have changed the bulbs to warm daylight which makes the rooms cozy. They do not provide shower caps and tv channels are limited. They... More 

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 31, 2014 via mobile

Was my first time in Rwanda and I must say it was an enjoyable experience and staying at this hotel made it worthwhile. Friendly and helpful staff, comfortable suites, good conference facilities. I will definitely be staying here whenever I come to Rwanda.

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Kigali, Rwanda
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

Golden Hills is a wonderful little hotel in the upper price range for Kigali. It has been redone by new ownership within the last year or so and got a lot nicer as a result. The service is excellent and the staff and location were also both great.

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Herndon, Virginia
Top Contributor
70 reviews 70 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 24, 2014

I stayed at the Galaxy Hotel (until December, 2013 known as The Golden Hills Hotel) the first 2 weeks of February, 2014. This is my 10th stay at the hotel in the past 4 years. A few changes have occurred since the new owner took over, but the hotel has not changed significantly for the better. New furniture has been... More 

Was this review helpful? Yes 2
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