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Top Tower Hotel Kigali

3.0 of 5
Umuganda Boulevard, Kigali, Rwanda
Hotel amenities
Top Tower Hotel Kigali
Best prices for: 1 room 1 guest
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Ranked #25 of 35 Hotels in Kigali
A recent review
5 of 5 stars reviewed 1 week ago
Mark T Miami Beach, Florida
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61 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Miami Beach, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at Top Tower for 4 days. I had booked my room from their website. At arrival they picked me up free of charge in a minivan that could use some newer upholstery. But since it was free, I didn't mind so much. I was assisted by one their staff . I think his name is Placide. He was... More 

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Kemerovo, Russia
1 review
5 of 5 stars Reviewed 1 week ago

I really liked the atmosphere of the hotel, wonderful view, the staff was pleased me by their friendly approach to guests. The room was quite big, a lot of space, with a nice furniture, air conditioner, clean, I didn’t expect that, comfortable place to stay and sleep. As I said room was clean and comfortable, no problems with hot water,... More 

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Washington DC
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 8, 2015

Centrally located hotel, friendly staff, good breakfast. Rooms are large and well furnished, well air conditioned without draftiness. Lighting OK, multi-plug outlets (no need for adapter) but not too many of them. In house bar with a view, but was always empty when I checked. They also have a casino with small sports bar, a bit more lively. Restaurants and... More 

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Doha, Qatar
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 11, 2015

The rooms are large but very dated with a lingering smell of smoke. I requested a room with two twin beds but got just 1 double bed. My first night at the hotel the shower would not produce any hot water, so after a long day of driving I was stuck taking a cold shower. The enclosed shower had a... More 

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Doha, Qatar
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 9, 2015

I recently stayed at this 70's retro hotel. The hotel rooms are "alright" but for the price, a $140 US a night.....is a real rip-off....at best, this hotel should only be charging US$50 to $70 a night. Someone build a new hotel in this city! The staff do no wear uniforms and they come in and out of your room... More 

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Doha
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 5, 2015

The room had leaky, moldy ceilings, and we were wrongfully charged for ice ($10). We went to the restaurant on the top floor and ordered Long Island Iced Teas. We were served Lemon Drops. I would advise travelers to double check with servers before ordering anything from this hotel.

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Glasgow, United Kingdom
Top Contributor
88 reviews 88 reviews
53 hotel reviews
72 helpful votes 72 helpful votes
1 of 5 stars Reviewed January 5, 2015

Possibly one of the worst hotels I've stayed in my 70+ countries of travel. Unfortunatley booked for me by company. Room was boiling hot, no air conditioning that worked. Staff had no inclination to fix it or help. Seedy casino on the premises. Restaurant with zero atmosphere, surly staff, terrible food. I can't imagine any reason to stay here again.

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Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 26, 2014

Easy access from both the airport and downtown. They have a well stocked bar and there is a casino on the second floor. Friendly staff and descent rooms. Can get a little noisy during Champions League and Barclays Premier League match days.

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Goma, Democratic Republic of the Congo
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 10, 2014

The hotel is a bit shabby, and the breakfast was terrible (both times) but the room was huge and clean and and the bed very comfortable. The hot water heater was an on-demand device, and the instructions were all in Chinese. Needless to say, My shower wasn't all I hoped it would be after a long flight. The breakfast was... More 

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Kigali
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2014

I have been reluctant to book into this hotel but i had to since my colleague was there. I was lucky that i found everything now to have been placed in order, and looks like renovation process is still under going. Hotel rooms are huge, even what is supposed to be standard room, thus making you feel at home. I... More 

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