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All 34 Kigali hotels

Top Tower Hotel Kigali

Umuganda Boulevard, Kigali, Rwanda
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Top Tower Hotel Kigali
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Ranked #20 of 34 Hotels in Kigali
A recent review
3 of 5 stars reviewed 2 weeks ago
Zgodan N Goma, Democratic Republic of the Congo
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50 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Goma, Democratic Republic of the Congo
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a bit shabby, and the breakfast was terrible (both times) but the room was huge and clean and and the bed very comfortable. The hot water heater was an on-demand device, and the instructions were all in Chinese. Needless to say, My shower wasn't all I hoped it would be after a long flight. The breakfast was... More

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3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2014

I have been reluctant to book into this hotel but i had to since my colleague was there. I was lucky that i found everything now to have been placed in order, and looks like renovation process is still under going. Hotel rooms are huge, even what is supposed to be standard room, thus making you feel at home. I... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 17, 2014

I was put up in this hotel after my hotel decided to give my room away despite the reservation. It's s converted office block that has been oddly turned into a hotel. Each room is massive but minimally furnished so it looks very strange. The bed was very hard and the aircon was minimal. They also said the water was... More

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Calcutta, West Bengal, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 8, 2014

Business colleague had booked me at this place and After reading the reviews I was a bit skeptical checking in this hotel. But once I checked in my room, was pleasantly surprised.... It was huge. Nice bed, decent interiors, neat and clean bathroom. Casino and drinking area in the hotel is a plus to spend some quality time in the... More

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Kampala, Uganda
1 review
3 of 5 stars Reviewed July 22, 2014

By Abooki and Amooti Good points - The location of the hotel just 10 minutes drive from the City Centre and from the Airport. We were picked up by the complementary shuttle which was so old. The age of the shuttle was covered by the excellent service offered by PLACIDE who went out of his way at the hotel as... More

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Nairobi, Nairobi, Kenya
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 2, 2014

Good location but very dated interior. Huge rooms but air on iffy, shower one of the plastic boxes and casino crowd make it all a little seedy. Saying that friendly staff who seem a little embarrassed about what's on offer but willing to help. Good location for getting around.

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Senior Contributor
49 reviews 49 reviews
41 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed April 11, 2014

Overpriced and dreadful in summary. Appears to be a converted office block. Worst thing is there is no hot water whatsoever. There is not even a hot tap in the sink. The shower was not even tepid it was freezing cold. The food was dreadful and they did not even have most things on the very limited menu. No napkins... More

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Waxahachie, Texas, United States
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 6, 2014

We needed a nice hotel for a few days to relax in after a hard month traveling. The reviews for this place were mixed, but I took them with a grain of salt. Glad I did. This may not rate a full 4-star rating as advertised, but apparently it did at one time. It is a touch of Faded Glory... More

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Johannesburg, South Africa
Top Contributor
66 reviews 66 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed April 2, 2014

Disgusting! I was booked in here for a business trip and was shocked to see the hotel and rooms are nothing like the website photos. There was damp in the room, paint peeling off ceiling. Only 2 lamps in a huge room, no ceiling lights so room is dark, Toilet smells like a public bathroom. There is nothing Luxury about... More

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Toulouse, France
1 review
1 of 5 stars Reviewed March 25, 2014

We spent nearly a week in this hotel and the only plus was the helpful, friendly, and largely efficient staff. Apart from that, there is NO hot water so cold showers all around. We paid a substantial amount for our room but not only did the shower not work (despite several complaints), but nor did the airconditioning. Everything is run... More

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hoteltoptower, General Manager at Top Tower Hotel Kigali, responded to this review

Dear AussieVisitor123, Thank you very much for providing constructive feedback regarding your stay with us. We regret for the inconvenience caused by assigning you a room that was not ready. We are sorry that you felt the staff didn’t acknowledge and resolve the issue; obviously something went really wrong and we were unable to be aware it on time and... More

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Additional Information about Top Tower Hotel Kigali

Address: Umuganda Boulevard, Kigali, Rwanda
Location: Rwanda > Kigali Province > Kigali
Price Range (Based on Average Rates): $$
Number of rooms: 20
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