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Hotel Des Mille Collines by Kempinski

Avenue de L'Armee, Kigali 1322, Rwanda
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1 room 1 guest
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Hotel Des Mille Collines by Kempinski
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433 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (433)
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youngstown, ohio
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed at Hotel des Milles Collines the week of July 26. We were met late in the evening with hot towels and cool juice to refresh us as we checked in. The service during our stay could not be improved upon. The staff at the well stocked breakfast were especially welcoming and attentive. The hotel is... More 

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Orlando, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Considering you are in Rwanda, Africa and this is the infamous hotel from the movie "Hotel Rwanda." The service and amenities are very good. The new owners have remodeled and fought hard to overcome a difficult identity crisis. There are five star hotels you can stay in right around the corner. You will pay more and feel like you are... More 

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chicago
Level Contributor
86 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I'd like to give the Mille Collines a 'good' rather than average, but 'very good' is a bit of a stretch. Beds are comfortable, the pool looks lovely, and the food is good. But the showers in both my rooms (2 stays this month) were moldy, shower curtain needed replacement (moldy), the water didn't drain and the lack of a... More 

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nottingham, UK
Level Contributor
122 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a really nice hotel, great staff excellent service. The rooms were spotless well equipped and spacious, beds were very comfortable. We ate in the roof top restaurant which was beautiful with views over the city, excellent food and reasonable value. On another night we ate at the poolside bar again the food was excellent and very good value.... More 

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Hong Kong, China
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Went there for its historical value (refer to the movie Hotel Rwanda). Its ok; the room was average size and the service was decent. I would be content if the price was slightly lower. I didnt feel that I got the value of my money.

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Tashkent, Toshkent City, Uzbekistan
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

A wonderful hotel. You're sure to have a pleasant stay here. I stayed there for a one full day only but enjoyed it. Restaurant is overall nice but the food is fantastic. The steak I ate is probably the best I had. Highly recommended. You'll love the place.

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Jeddah, Saudi Arabia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Des Collines last week for 2 nights. The price is very high for a hotel whose decor is shabby and outdated. The bed collapsed when I sat on it (one of the legs was broken) and the bathroom dates back to the 80's, by the looks of things. The corridors of the hotel are not even... More 

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Travelers are raving about these Kigali hotels

Kampala, Uganda
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had a very unpleasant experience staying here and was very disappointed by the level of service. I had brought my family who were visiting from out of town. This was meant to be a treat at a nicer hotel in town, but the concierge staff was so unhelpful and the wait staff at the restaurants were never around. I... More 

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Sandton, South Africa
Level Contributor
18 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Although I stay there regularly, the hotel is really in need of some TLC. It purports to be a premier hotel in Kigali but has many features that need improvement. In my room the AC did not work, most of the TV channels were hazy. The restaurant also needs some attention

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Orange county
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Admittedly I was there for only one day and night. The only compliant I have is the long wait for food. While the food is not great it was okay. The place is clean, the room is clean and without problems. While it is odd to have your baggage and your person searched as they do at airports, all the... More 

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