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All 34 Kigali hotels

Step Town Motel

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Muhima-Kiyovu | nr St Famille Church, Kigali, Rwanda
Hotel amenities
Step Town Motel
Ranked #4 of 34 Hotels in Kigali
Certificate of Excellence 2014
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143 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent value for money, staff sooo nice and gentle the restaurant is very good for the value, wifi everywhere. Rooms basic but very clean and everything you need is there. I recommend this place for a stay in Kigali

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Dublin, Ireland
1 review
5 of 5 stars Reviewed 4 weeks ago

Step Town is a very friendly hotel with a good location. The hotel was very clean with good sized room and spacious bathroom. Kigali City Tower is about a ten or fifteen minute walk from the hotel. It's uphill to the town but if you're going to walk in Kigali you had better get used to hills. The food and... More 

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2 reviews
4 of 5 stars Reviewed December 3, 2014

This place is just different! The service is brilliant, staff are wonderful and friendly, the room we stayed in is spacious, clean and very comfortable. I could have given it a five star rating, but the TV was somehow a let down, with few channels and wasn't working at times.

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San Francisco, California
Top Contributor
87 reviews 87 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 3, 2014

I enjoyed my stay at Step Town Motel. The hotel was very clean and the view is great, especially at night. Food was very good and staff went out of their way to help. I would highly recommend it to others and would stay there again.

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Buffalo, New York
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 1, 2014

I visited Step Town Motel in September and now I know where I will stay, or recommend that my American friends stay when coming to Kigali. I did not stay there but the manager gave me a full tour of the place. There are many room options-- from a queen bed with balcony and a jacuzzi tub, to single, doubles,... More 

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Cape Town Central, South Africa
Contributor
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 26, 2014

I was very skeptical about this motel in first arrival. A dirt road led to the motel and a farther than my previous hotel from the CBD. All these concerns disappeared when you have breakfast on the patio overlooking one of the many beautiful Collines de Kigali. The staff are young friendly and very warm with their service. The rooms... More 

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Madrid, Spain
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2014

I stayed here for one night and had a very positive experience. The staff is very warm and professional, my room was spotless, the pillows were excellent (trust me, this is important), there are great views from the balconies, and breakfast was made to order and delicious!!

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Perth, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 8, 2014

I stayed here for 3 nights in July. The rooms are a good size and are very clean. They come each day and clean the room spotlessly, even in 5 star hotels Ive stayed I dont think they have done as a thorough job as these guys do! The food is delicious here, and served in huge portions..so if you... More 

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Turin, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

The hotel manager is a very nice person and all members of the staff are extremely kind and helpful. Clean, great breakfast, location in a quite area at short walking distance from the city center... what else?

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Los Angeles, California
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 27, 2014

We spent our first night here and then our last two. We were able to store one of our bags during the two weeks we were away. John, the manager, is really friendly and can help with anything. He provides transport to and from the airport for a price, but unlike other places, we knew that in advance. The room... More 

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Additional Information about Step Town Motel

Address: Muhima-Kiyovu | nr St Famille Church, Kigali, Rwanda
Location: Rwanda > Kigali Province > Kigali
Price Range (Based on Average Rates): $
Number of rooms: 222
Also Known As:
Step Town Hotel Kigali

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