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All 31 Kigali hotels

Stipphotel

3.0 of 5 Hotel   |   P.O Box 2834, Kigali, Rwanda
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Ranked #25 of 31 hotels in Kigali
A recent review
4 of 5 stars Reviewed June 20, 2013
AfricanGenesis Nairobi, Kenya
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29 people have reviewed this hotel

Traveler rating
    2
    7
    11
    5
    4
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1
7
6
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Nottingham, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed in this place many times on business trips (that was not my choosing), and I would not recomend it. Starting with shuttle, which is very often late, or simply not arriving, later through mess in the reception, pretty worn rooms and finally the food. The food is gradually geting worse over last couple of years. I tried... More

Was this review helpful? Yes 1
Gaborone, Botswana
Top Contributor
72 reviews 72 reviews
47 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed November 20, 2013

Ordinarily i'd have given this place 3 stars... reasonable rooms, pretty setting, friendly and facilitative staff... though I would also note more attention to detail is required and some signs of uncleanliness in the rooms and public places need to be looked at.. However, I found the attitude of management to be completely inappropriate and unacceptable, and thus even this... More

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Nairobi, Kenya
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 20, 2013

Definitely a good experience in terms of staff, customer service, food quality and the room which was spacious and well looked after. Overall, the manager was also helpful and engaging. Overall, a good experience.

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Muhanga
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 18, 2013

Due to a flight cancelling we were given this hotel by the airline. There we came at 4 a.m. as a family with two children (2 and 10 years old). - rather old Hotel - our room was far away (even we had to cross a street) from reception, dining room, pool and other facilities - smelly rooms with no... More

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Harare, Zimbabwe
Top Contributor
51 reviews 51 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 7, 2013

Was booked here in transit and so stayed one night. The room I was given had three double beds in it so there was little room for maneuver. So for example the kettle is in the bathroom. I had room service and ordered fillet tilapia which came dry with vegetables and a room service charge of $ The decor is... More

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Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 4, 2013

It's too expensive. The rooms are small and the beds seem to be made of marble. Barely slept the two nights i was there. The food, on the other hand, is amazing. They have a great chef -- though the food is also quite pricey. It's in a very beautiful part of Kigali, but they should cut their prices by... More

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Stockport
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 8, 2012

I have stayed at this hotel on several occasions. The reception staff are always friendly and welcoming and any problems usually get resolved. The rooms are satisfactory albeit dimly lit. The bathrooms are large and the shower great but could do with some general maintenance. Some rooms have better internet connectivity than others due to a fairly ad-hoc method of... More

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
60 reviews 60 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed June 9, 2012

Please check my review under STIPP HOTEL ( 2 words) as they are the same Hotel. Thankyou.

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
60 reviews 60 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed June 9, 2012

We stayed only one night prior to an early morning departure and did not eat any food here so we can't comment on that, however, we did require a couple of drinks before retiring for the night. I did not think it possible to interpret " one Jack Daniels and a beer " so many different ways. Between ordering this... More

Was this review helpful? Yes 2
North Coast, N Ireland
Top Contributor
64 reviews 64 reviews
42 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed June 6, 2012

I had seen this rated as a 2* hotel but I have seen worse 3* hotels in the world. Having just come from Uganda, we found staff not particularly friendly - but they weren't rude, just lacking the warmth we had become accustomed to. Compared with the friendly smiling Ugandans who would chat away, staff here barely nodded an acknowledgement... More

Was this review helpful? Yes 3

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Additional Information about Stipphotel

Address: P.O Box 2834, Kigali, Rwanda
Location: Rwanda > Kigali Province > Kigali
Amenities:
Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #25 of 31 hotels in Kigali
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Stipphotel 3*
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