We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Stipp Hotel

3.0 of 5
P.O Box 2834, Kigali, Rwanda
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Stipp Hotel
Professional photos View all
Stipp Hotel
Write a Review

33 reviews from our community

Traveler rating
    2
    8
    14
    4
    5
See reviews for
1
7
6
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (33)
  • Mar-May only
    (8)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (7)
All months
Berkshire
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 16, 2014

Very expensive for what it is, but that's a description that works for many things in Kigali. Large room with a TV that doesn't work, and slow internet. Bedroom and bathroom fully equipped but in need of a refurb. The food is good from the restaurant and the staff are all very helpful and pleasant - including the manager, who... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 1, 2014

The rooms are neat and welcoming. The hotel is in a fearly tight environment in terms of space! I will say Stepp Hotel is good for sleep; and isn't that the most important reason we patronise hotels? So, it is not bad after all!

Was this review helpful? Yes
Rome, Italy
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 8, 2014

Arrived to hotel late evening after long tiring trip from Burundi. The manager at the front desk informed me immediately that there are no rooms available. I mentioned that I have reservation and written confirmation but he did not even want to check if there is my name in the system. The same refers to my 3 colleagues that arrived... More 

Was this review helpful? Yes 3
Madurai, India
Top Contributor
62 reviews 62 reviews
39 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 3, 2014

I had been to this hotel to visit their poolside restaurant. They took time to serve Pizza but it was delicious. The place is very quiet and manned by good staff. I am sure you will be served with some excellent pizzas.

Was this review helpful? Yes
Nottingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 26, 2014

I have stayed in this place many times on business trips (that was not my choosing), and I would not recomend it. Starting with shuttle, which is very often late, or simply not arriving, later through mess in the reception, pretty worn rooms and finally the food. The food is gradually geting worse over last couple of years. I tried... More 

Was this review helpful? Yes 1
Gaborone, Botswana
Top Contributor
71 reviews 71 reviews
46 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed November 20, 2013

Ordinarily i'd have given this place 3 stars... reasonable rooms, pretty setting, friendly and facilitative staff... though I would also note more attention to detail is required and some signs of uncleanliness in the rooms and public places need to be looked at.. However, I found the attitude of management to be completely inappropriate and unacceptable, and thus even this... More 

Was this review helpful? Yes 1
Nairobi, Kenya
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 20, 2013

Definitely a good experience in terms of staff, customer service, food quality and the room which was spacious and well looked after. Overall, the manager was also helpful and engaging. Overall, a good experience.

Was this review helpful? Yes
Muhanga
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 18, 2013

Due to a flight cancelling we were given this hotel by the airline. There we came at 4 a.m. as a family with two children (2 and 10 years old). - rather old Hotel - our room was far away (even we had to cross a street) from reception, dining room, pool and other facilities - smelly rooms with no... More 

Was this review helpful? Yes 3
Harare, Zimbabwe
Top Contributor
72 reviews 72 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 7, 2013

Was booked here in transit and so stayed one night. The room I was given had three double beds in it so there was little room for maneuver. So for example the kettle is in the bathroom. I had room service and ordered fillet tilapia which came dry with vegetables and a room service charge of $ The decor is... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 4, 2013

It's too expensive. The rooms are small and the beds seem to be made of marble. Barely slept the two nights i was there. The food, on the other hand, is amazing. They have a great chef -- though the food is also quite pricey. It's in a very beautiful part of Kigali, but they should cut their prices by... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

9 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Pool/beach area (3)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question