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All 33 Kigali hotels

Stipp Hotel

3.0 of 5 Hotel   |   P.O Box 2834, Kigali, Rwanda
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Stipp Hotel
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Ranked #25 of 33 hotels in Kigali
A recent review
4 of 5 stars reviewed 3 weeks ago
rduraikannan Madurai, India
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  • Reviews (31)
  • Photos (7)
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31 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Rome, Italy
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Arrived to hotel late evening after long tiring trip from Burundi. The manager at the front desk informed me immediately that there are no rooms available. I mentioned that I have reservation and written confirmation but he did not even want to check if there is my name in the system. The same refers to my 3 colleagues that arrived... More

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Madurai, India
Top Contributor
58 reviews 58 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had been to this hotel to visit their poolside restaurant. They took time to serve Pizza but it was delicious. The place is very quiet and manned by good staff. I am sure you will be served with some excellent pizzas.

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Nottingham, United Kingdom
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 26, 2014

I have stayed in this place many times on business trips (that was not my choosing), and I would not recomend it. Starting with shuttle, which is very often late, or simply not arriving, later through mess in the reception, pretty worn rooms and finally the food. The food is gradually geting worse over last couple of years. I tried... More

Was this review helpful? Yes 1
Gaborone, Botswana
Top Contributor
71 reviews 71 reviews
46 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed November 20, 2013

Ordinarily i'd have given this place 3 stars... reasonable rooms, pretty setting, friendly and facilitative staff... though I would also note more attention to detail is required and some signs of uncleanliness in the rooms and public places need to be looked at.. However, I found the attitude of management to be completely inappropriate and unacceptable, and thus even this... More

Was this review helpful? Yes 1
Nairobi, Kenya
4 reviews 4 reviews
4 of 5 stars Reviewed June 20, 2013

Definitely a good experience in terms of staff, customer service, food quality and the room which was spacious and well looked after. Overall, the manager was also helpful and engaging. Overall, a good experience.

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4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 18, 2013

Due to a flight cancelling we were given this hotel by the airline. There we came at 4 a.m. as a family with two children (2 and 10 years old). - rather old Hotel - our room was far away (even we had to cross a street) from reception, dining room, pool and other facilities - smelly rooms with no... More

Was this review helpful? Yes 3
Harare, Zimbabwe
Top Contributor
55 reviews 55 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 7, 2013

Was booked here in transit and so stayed one night. The room I was given had three double beds in it so there was little room for maneuver. So for example the kettle is in the bathroom. I had room service and ordered fillet tilapia which came dry with vegetables and a room service charge of $ The decor is... More

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Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 4, 2013

It's too expensive. The rooms are small and the beds seem to be made of marble. Barely slept the two nights i was there. The food, on the other hand, is amazing. They have a great chef -- though the food is also quite pricey. It's in a very beautiful part of Kigali, but they should cut their prices by... More

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Senior Contributor
38 reviews 38 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 8, 2012

I have stayed at this hotel on several occasions. The reception staff are always friendly and welcoming and any problems usually get resolved. The rooms are satisfactory albeit dimly lit. The bathrooms are large and the shower great but could do with some general maintenance. Some rooms have better internet connectivity than others due to a fairly ad-hoc method of... More

Was this review helpful? Yes 2
Melbourne, Australia
Top Contributor
67 reviews 67 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed June 9, 2012

Please check my review under STIPP HOTEL ( 2 words) as they are the same Hotel. Thankyou.

Was this review helpful? Yes 2
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Additional Information about Stipp Hotel

Address: P.O Box 2834, Kigali, Rwanda
Location: Rwanda > Kigali Province > Kigali
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Stipp Hotel 3*
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7 photos of this hotel

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Pool/beach area (2)
Room/suite (2)
Bathroom (1)
Dining (1)
Other (2)


Free Parking Restaurant Room Service Swimming Pool
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