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All 14 Saint-Denis hotels

Mercure Creolia Saint-Denis La Reunion

4.0 of 5 Hotel   |   14 rue du Stade Montgaillard, Saint-Denis 97400, Reunion Island
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Mercure Creolia Saint-Denis La Reunion
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67%
Ranked #2 of 14 hotels in Saint-Denis
A recent review
5 of 5 stars reviewed 1 week ago
Uma B Victoria, Seychelles
  • Reviews (260)
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260 people have reviewed this hotel

Traveler rating
    45
    132
    54
    25
    4
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21
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
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English first
Victoria, Seychelles
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I went there with my parents for my elder sister's wedding for a night and for the wedding reception. The atmosphere was nice and so was the food. Had a good moment there and would like to come back there again.

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1 review
5 of 5 stars Reviewed 3 weeks ago

Superb food....5 star service...beautiful location. ....shuttle service really convenient.....I could not fault anything and in fact recommend this Hotel to any discerning traveller. The staff are extremely helpful and no request is beyond them. Staff are attentive and patient with non french speaking guests. The only area worth attention is the choice of South African wines which pale by comparison... More

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Sydney
Contributor
19 reviews 19 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 7, 2014

With no map available from Europcar and driving from airport at midnight this is a hard hotel to find until the signs become prominent. Pleasant, large room with lovely view over pool. Gorgeous views to ocean but the pool is tops. Only stayed overnight but would happily stay again versus in the town.

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MERCURECreolia, Directeur général at Mercure Creolia Saint-Denis La Reunion, responded to this review

Dear client, We are glad you have a nice experience at Hotel Mercure Créolia, I'll send your comments to all the team. Thank you for choosing us and we hope to see you soon. Concerning the way to find our Hotel, we will send a request to Europcar to include a map in each car in order to make your... More

London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 3, 2014

Agree with the other reviews... large; what you would expect for 3 stars in Europe; a little far away from the airport (20-30 minutes at 6am; much longer in rush hour), but the best of very limited options available. Booked through Expedia, which mentioned a room with pool or sea views, and was given a room with neither. Nice staff... More

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Munich, Germany
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 14, 2014

This hotel is one of the best on the island. It's clean, staff is very friendly and professional and reacted very responsive to special wishes always thinking ahead and with great initiative. Obviously it should not be compared to 5 star touristic hotels as it is a hotel majorly used for business travelers. But it has the biggest pool in... More

Was this review helpful? Yes 1
Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 30, 2014

I was here for a week long conference being held in the Mercure Creolia. I chose to stay in this hotel for the conference and was glad i did. The hotel is a 45 min walk from the centre of St Denis and a little longer on the way back uphill. Buses cease running early in the evening and a... More

Was this review helpful? Yes 1
Frankfurt, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 26, 2013

Reception was friendly but was unable to offer recommendations for dinner and shopping in the city. Rooms had a surprisingly dark brown paintjob on the walls, furniture was dark as well. We did not expect this from a room on La Reunion, especially after seeing the pool and outside of the hotel. Bathroom was nice and clean. Construction going on... More

Was this review helpful? Yes 1
Adelaide, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 30, 2013

We stopped here overnight on the way home from Mauritius. The hotel was far from the air port (travel consultant problem) The room decor was outdated, bathroom not that clean and quite small, breakfast selection average. Foyer area quite dark. Noisy nightclub over night. English speaking concierge.

Was this review helpful? Yes 1
Kampala, Uganda
Top Contributor
178 reviews 178 reviews
97 hotel reviews
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed September 20, 2013

The first face on arrival made an impression - receptionist Philippe, always cheerful, always happy to help and always good for a quick chat on anything to do with 'his' island, and in good English! Hence, check in was quick, key card handed over once the forms were signed and I was on my way to my room, non smoking... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 11, 2013

This hotel has a bit of everything and is well situated on this beautiful island. The rooms have all of the amenities you need, such as free Wifi, a mini fridge, air conditioning that's quiet. If you need an iron and ironing board, they will be happy to bring you one. The breakfast buffet is lovely, and a wonderful surprise... More

Was this review helpful? Yes 3
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Additional Information about Mercure Creolia Saint-Denis La Reunion

Address: 14 rue du Stade Montgaillard, Saint-Denis 97400, Reunion Island
Location: Reunion Island > Arrondissement of Saint-Denis > Saint-Denis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Creolia Saint-Denis La Reunion 4*
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Also Known As:
Mercure Creolia Saint-Denis La Reunion Hotel Saint-Denis
Mercure Saint Denis
Accor Saint Denis
Mercure Creolia Saint-Denis La Reunion Reunion Island

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
107 rooms hotel including superior, luxury and 2 disabled rooms. Located near the airport, the city center and overhanging St Denis bay. The hotel features a restaurant, bar, swimming pool with terrace, jacuzzi and fitness center. The Mercure Creolia offers a piano bar with good atmosphere each day of the week and thematic evenings with entertainment around the pool. Also offers 6 meeting rooms (200 people). ... more   less 
Number of rooms
107

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