The misery began during checkin. It took more than an hour to checkin, and then they were unable to open my room door, so I had to go to the other end of the hotel into a different room. The staff at the check-in counter appeared disinterested and were busy ignoring hotel residents. The restaurants were pretty OK (there is... more

This hotel is a true nightmare. Absolutely not what one would expect from a Sheraton. I stayed there for just one night, but the list of things to complain about is long: 1) Totally unfriendly staff, especially at the reception; 2) The rooms smell bad and are in horrible conditions; 3) The place is not clean in general; 4) The... more

After landing in Abuja we were so excited to arrive at the hotel – the Sheraton, Abuja was large and shiny and celebrity-like from the outside. I arrived after a delayed flight with the reservation number in hand and my Starwood Preferred Guest card ready to pay. But the rooms were overbooked. And they needed to see if there was... more

Its obvious th city has not been naturally grown. the Sheraton is fenced in which might be usefull as people around are rather poor. However the guards accept cash and one can measure this by the density of girls hanging out at the bar and looking for customers. the price per night is amazingly high but when lookign at the... more

From the outside, the Sheraton looks a fine hotel, the lobby is pretty standard with efficient and friendly check in staff. My main problem with this hotel is the very shoddy rooms, with dated decor, uncomfortable beds, a balcony door that had obviously been broken into but never fully repaired and a rather miserable bathroom with no hot water during... more

i stayed in midena estate but traveled to business centre at sheraton hotel to use computers i found the staff very helpful and pleasent it was most wellcoming and friendly i would in future trips recomend the hotel somewhere i would be willing to stay. more

I recently stayed in Sheraton Abuja for business purpose. Before this trip, I had read the other reviews, and tried to convince myself that the others reviewers had probably underrated this hotel. They had not!!! This place is a big complex, featuring restaurants, shopping center, etc. It may have been a nice place to stay a few decades ago, but... more

Not a value for money hotel....too expensive for very little value. No internet available in rooms and seems to be an ageing hotel. Spent a week there. more

Starting from check-in to check-out, this was without a doubt the worst hotel experience I have had in Africa. The Sheraton chain should be ashamed to put its brand on this pitiful excuse for a so-called upmarket hotel. Upon checking in after an overnight flight, we were rudely informed by the staff that we had to pay an extra night... more