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Protea Hotel Abuja

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3 Negroe Crescent | Maitama, Abuja, Nigeria
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Protea Hotel Abuja
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Protea Hotel Abuja
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38 Reviews from our TripAdvisor Community

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Traveler rating
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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (38)
  • Mar-May only
    (9)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (5)
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London, United Kingdom
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

45 mins away from the airport lies this protea hotel. 28 rooms total with corner rooms bigger than the rest. I was in 301 and had huge room with sofa dining area, king size bed, bathroom with shower and bath and two a/c units. Breakfast buffet service has plenty to choose from including fresh eggs made to order. The stir... More 

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Amaureen_Greeff, General Manager at Protea Hotel Abuja, responded to this review

Dear cdcworld, Thank you for completing a review on TripAdvisor regarding your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We... More 

Cheshire, United Kingdom
Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The room (206 previously mentioned) was not cleaned properly. Carpet looked as though it's not been vacuumed in a while, large section of damp plaster on the wall that had crumbled on to the floor and left horrible damp mouldy smell in the room. The net curtain hanging off, cigarette ends on the window ledge, windows don't seem to fully... More 

Was this review helpful? Yes 1
Amaureen_Greeff, General Manager at Protea Hotel Abuja, responded to this review

Dear Ladylala, Thank you for taking the time to report your constructive criticism as it is absolutely necessary for us to know how our GUESTS experience our service and facilities. We value your feedback as an extremely important tool in our day to day operations, as this helps us to improve your next stay. You are an extremely important client... More 

Travelers are raving about these Abuja hotels

Horsham
Level Contributor
69 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed June 9, 2015

The hotel staff were very helpful and do their best however the standard of the accommodation is not what you would expect of a Protea hotel. My colleagues and I experienced dirty, mouldy rooms. On the plus side I had room service which was very good. Good internet connection although power kept going off. Efficient air conditioning. I would look... More 

Was this review helpful? Yes
Amaureen_Greeff, General Manager at Protea Hotel Abuja, responded to this review

Dear horshamsussex, GUESTS' perceptions of the service they receive whilst staying with us is the only true yardstick we have for measuring whether or not we have met their expectations. We would, therefore, like to thank you for taking the time to write a review about your recent stay at Protea Hotel Abuja. I can assure you that your comments... More 

London
Level Contributor
68 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 3, 2015

I liked the hotel. It is very small (only 28 rooms) and in the embassy district. Most of the guests seem to be crew of a major european airline. Rooms are spread over three floors and there is a lift. Staff are friendly and plentiful (I saw more staff than guests!). The room was fine, a little rough around the... More 

Was this review helpful? Yes
Amaureen_Greeff, General Manager at Protea Hotel Abuja, responded to this review

Dear Bebej1976 Thank you for completing a review regarding your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. This is why I am very excited to inform you that we are in the final stages of planning our renovation of the hotel. Your... More 

uk
Level Contributor
209 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed May 25, 2015

First stay here, hotel chosen by my company. Staff are a total delight. Very happy smiley and helpful. I had room service in the evening. Chicken noodles were tasty and hot. On the down side , room 206 was a bit grubby around the edges. Grout in bathroom needs attention , quite a bit of mold . Long black hairs... More 

Was this review helpful? Yes
Amaureen_Greeff, General Manager at Protea Hotel Abuja, responded to this review

Dear ianbeale, Thank you for taking the time to leave a GUEST Review for us and to write down your additional positive feedback after your recent stay with us at Protea Hotel Abuja. I am delighted to hear that the STAFF were so friendly and efficient. Your commendations of our TEAM are highly valued, and I wish to assure you... More 

West Sussex
Level Contributor
107 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed March 2, 2015

The best thing about this hotel are the staff. Nothing was too much trouble and they were very friendly and helpful. The security was also good and I did feel safe there. The bedrooms are in very urgent need of a "deep clean" as there was dust and mould all over the place. The bathroom was awful and the sink... More 

Was this review helpful? Yes 3
Surbiton, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 23, 2015

My company have moved us here and it's my first stay . Ok the only positive is the staff who generally seem welcoming and pleasant . The negatives . It's a small hotel with very limited facilities . My room has so much dust behind the furniture I'm shocked. Indeed everywhere you look is filthy . The bathroom has discoloured... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 24, 2014

Small hotel with loads of security everywhere. The restaurant is under some work, so between 11am and 5 pm we can't sleep at all. The room is ok, clean and big enough, quite dated but to be honest we cannot expect much more from Abuja. The breakfast is limited, small. My only big issue with this hotel is the wifi.... More 

Was this review helpful? Yes 2
Lagos, Nigeria
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 17, 2014

Nice, cute, conservative hotel hidden in a well manicured corner of the city. Nice beds, lovely rooms, warm staff, but very limited food in the small restaurants. I have stayed here at least ten times within the last four years and never felt the good standards deteriorate. Safety is also not in question here as Maitama is one of the... More 

Was this review helpful? Yes
Vadstena, Östergötlands Län, Sweden
1 review
3 of 5 stars Reviewed September 26, 2014

My credit card was skimmed in the reception. The room was ok with Nigerian standards, but very poor with European dito. Expensive (even more so when they skimm your card) but still one of the better hotels in Abuja

Was this review helpful? Yes
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