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Protea Hotel Thuringerhof

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Independence Avenue, corner of Bahnhof | PO Box 112, Windhoek, Namibia
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Protea Hotel Thuringerhof
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51 Reviews from our TripAdvisor Community

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    3
    3
    21
    11
    13
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3
14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (11)
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All months
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Reception staff were not helpful at all. All they can understand is charging your card, other than that the answer would be no. They can provide directions, maps, spots to see/eat. It took them 15 mns to check me out! The slowest check out I ever had. Too slow. The room they gave me was tiny and the bathroom was... More 

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Johannesburg, South Africa
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 11, 2015

This Protea hotel is very disappointing, it is really looking worse for wear. I don`t recommend any one should stay here, but should rather stay at the other Protea Hotel in Windhoek. The rates are identical by the way. The carpets are worn and faded and there are huge holes in the ceiling, and the rain pours through. This is... More 

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Delmas, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 20, 2015

Booking was made via internet website facility on the official website. Credit card details provided for payment and confirmation was send via mail to confirm booking. Upon arrival the booking was not honoured because the hotel was overbooked. Customer was turned away to find alternative accommodation elsewhere in late afternoon. NOT GOOD !

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Western Cape, South Africa
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed May 11, 2015

You must be sure what you want from a hotel before booking it. This hotel, however, has not met any of my expectations. It is located in the city centre and has no character or charm. Just a pavement hotel on a busy road. The rooms are not completely clean, furniture is dated and run-down, room carpet is stained. At... More 

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Greater Johannesburg, South Africa
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 5, 2015

Have been visiting Windhoek for about 22 years. First time on budget travel - needing to be close to city center so chose this branded name (now associated with the Marriott group). The experience was mixed from above average service to below par for this brand. Reservation conducted by telephone with central reservations in SA and revised dates dealt with... More 

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San Antonio
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed March 18, 2015

It is a in good location and when we arrived at 11:30PM the hotel was locked, but after a quick knock, they open the door. The check in took about 35 mins and the elevator to the rooms is the size of of a stamp. We got a very small room and we could not move in the room with... More 

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Durban, South Africa
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed February 18, 2015

i stay at a lot of Protea hotels and have to say that this is one of the worst ones I have ever stayed at! The room was like a closet with no air and it smelt of damp. The carpets on the staircase are dirty and the lift is very dodgy. Breakfast was really 3rd class and not appetizing... More 

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Johannesburg, South Africa
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 26, 2015

I unfortunately had the horrible experience of staying at this hotel for business. We were initially booked into the hotel for 3 nights but checked out the first morning of our stay. The hotel staff are not friendly and seem rather irritated at any request. The decor is old and stuffy and carpets are dusty and stained. My room did... More 

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Port Shepstone, KwaZulu-Natal, South Africa
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 20, 2015

a most enjoyable stay in this hotel with excellent food and service. i very seldom stay in hotels but thouroughly enjoyed it and it wasnt too expensive. id recomend it to anybody. it is very centrally situated and gives one opportunity to "sightsee" in town without needing to travel by car. it is extremely safe and one can even walk... More 

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Reading, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 27, 2014

Spent a night here in October on our way back to South Africa after a wonderful week in Namibia. Extremely disappointed in the poor service in the restaurant . We were there a 6pm .Asked for curry and after 30 minute wait were told they did not have rice. That night in our room we did not have hot water... More 

Was this review helpful? Yes 1
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