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Hotel Heinitzburg

Certificate of Excellence
22 Heinitzburg Street, Windhoek, Namibia
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Hotel Heinitzburg
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208 Reviews from our TripAdvisor Community

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Traveler rating
    96
    68
    26
    12
    6
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32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • English first
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English first
  • All months
    (208)
  • Mar-May only
    (45)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (35)
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Sevenoaks, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The receptionists seemed totally uninterested in us The rooms are fine, clean, have everything you need but are nothing to write home about. Wifi is available in the rooms and works well If you are looking for peace or a romantic stay, note that everything can be heard from other rooms, (something which the manager failed to accept when confronted... More 

Was this review helpful? Yes 2
Norway
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night in a large corner room. Once they got the bugs in our room sorted, we could make our way to the restaurant for dinner. Dinner was great and staff very attending - so overall a nice experience. Breakfast was above average, so nothing wrong there.

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2015

excellent hotel, great view of Windhoek from deck, rooms absolutely fantastic, food fantastic with first class old style service from well trained friendly staff. Do not miss the breakfast. You will not be dissapointed.

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Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed June 4, 2015

We stay there for one night and the food, accommodation and staff were of a high standard. The staff were very friendly and helpful. Will decently recommend this place to any person. The room was very need and spacious. The breakfast and dinner were both delicious.

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Shrewsbury, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 1, 2015

We stayed at this hotel twice, at the start and end of our trip to Namibia. The hotel building was fascinating if not over-ornate in its decor. The bedrooms were large, slightly shabby, quite clean and each had something wrong or missing. There is a lack of interior public sitting space (well, we couldn't find any) and dining is on... More 

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Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 24, 2015

I visited with a work associate, The rooms are comply and have all you need but if you want a cup of coffee if you wake at 3am there is no facility in the room. The dinner was good but my lamb was not rare as requested but rather well done. Our bill was combined and rather than ask the... More 

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Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 14, 2015

I stayed here expecting to be wowed by ''the'' hotel of the capital. It is a stunningly beautiful property, with epic views and grounds. Well meaning staff, but I was greatly disappointed by mid managements response to a simple and polite request for a adapter for a charger. Calling a room and starting a conversation with: ''I understand you are... More 

Was this review helpful? Yes 1
Vryheid, South Africa
1 review
3 of 5 stars Reviewed May 7, 2015

Wonderfull to stay in a historic building. We liked the bling-bling, although it took a while to get used to it. Some mistakes: Can not understand why there are single duvets on double bed. When I asked for no ham on my omelette, I had to send back because they put bacon on it and my dessert at the restaurant... More 

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Windhoek, Namibia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 30, 2015

My fiance and I prelimanary booked a room where she could get dressed before our wedding.It has been her dream to get dressed in this hotel for a long time. We wanted to have a look at one of the rooms before we confirmed the booking. This was clearly a problem as the person helping us at reception (executive chef)... More 

Was this review helpful? Yes 1
Auckland Region, New Zealand
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 27, 2015

What a great oasis to come back to after a full on days work. The rooms are exceptionally spacious and the underground wine cellar has the most magnificent wines in stock. Parking was an issue, yet porters carry your bags up for you. Great pool area to cool in off too.

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