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Hotel Heinitzburg

Certificate of Excellence
22 Heinitzburg Street, Windhoek, Namibia
Hotel Heinitzburg
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193 reviews from our community

Traveler rating
    91
    62
    23
    11
    6
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29
103
15
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windhoek, Namibia
1 review
1 of 5 stars Reviewed 6 days ago NEW

My fiance and I prelimanary booked a room where she could get dressed before our wedding.It has been her dream to get dressed in this hotel for a long time. We wanted to have a look at one of the rooms before we confirmed the booking. This was clearly a problem as the person helping us at reception (executive chef)... More 

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Auckland Region, New Zealand
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

What a great oasis to come back to after a full on days work. The rooms are exceptionally spacious and the underground wine cellar has the most magnificent wines in stock. Parking was an issue, yet porters carry your bags up for you. Great pool area to cool in off too.

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Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel is what it says it is ... a converted castle, but the atmosphere is rather formal and somewhat stuffy. The room was large and comfortable, though fussy. The dining room has overly-elaborate dishes and looks like it's from the 60s. The formality was off-putting: we wanted to have dinner on the terrace overlooking the city, but the hotel... More 

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gloucester
Top Contributor
55 reviews 55 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 21, 2015

We stayed at this hotel en route to Etosha to break up the journey. Whilst it is a very nice hotel it is definitely not for disabled it has quite a steep driveway up to the hotel from the car park and is not noted in its description. The rooms were very nice but the service at breakfast was very... More 

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Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 19, 2015

Our two night stay at the Hotel Heinitzburg was a delightful beginning to our three week vacation in southern Africa. Our beautifully furnished room overlooked the garden and the pool, which, since the hotel had few guests, became our private hideaway. The attention to detail in the room was exceptional, from the decor, to the roses, to the champagne. The... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 3, 2015

This is probably one of the better hotels in Windhoek. It has a lovely setting and a great view. Our room was fine though the decor is a little frou-frou for my tastes. We spent a couple of hours by the pool which was nice enough. The food at dinner was decent though again, too fussy. What lets this place... More 

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Stockholm, Sweden
Top Contributor
140 reviews 140 reviews
51 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed January 20, 2015

My wife and I stayed here one night before commencing our four week journey in Namibia and Botswana. Great place. Built 1914 as a small castle and later turned into a hotel. Very charming. Top notch service level. The rooms are spacious and beautiful. With good AC. A large TVscreen. Good WiFi. The bathrooms are OK but not more. The... More 

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scarsdale, ny
Top Contributor
90 reviews 90 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed December 19, 2014

The hotel is situated on a hill overlooking Windhoek. The rooms are large and nicely appointed but not in a "cookie-cutter" way. The staff was friendly and helpful. The only disappointment was that bottled water wasn't provided.

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Saint Paul, Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 13, 2014

All of the staff were very friendly and welcoming especially at reception. My server at dinner, Desiree, was attentive and polished and provided some pleasant conversation after the meal. Clearly staff selection is handled carefully. The food was delicious and nicely presented; the view from the terrace unmatched. Wi-fi from the room was very good. Early departure arrangements were made... More 

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Cape Town Central, South Africa
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 27, 2014

We stopped at the hotel to end our Africa Safari Camping trip. And wow, what a great service we got, everything you expect from this hotel and even more! Especially after a week of camping we felt so pampered. We didn't have dinner there but we ordered some drinks. Cocktails are good and well priced, whiskey is very expensive comparing... More 

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