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Hotel Heinitzburg

Certificate of Excellence
22 Heinitzburg Street, Windhoek, Namibia
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202 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
  • All months
    (202)
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    (45)
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    (58)
  • Sep-Nov only
    (64)
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    (35)
All months
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

excellent hotel, great view of Windhoek from deck, rooms absolutely fantastic, food fantastic with first class old style service from well trained friendly staff. Do not miss the breakfast. You will not be dissapointed.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stay there for one night and the food, accommodation and staff were of a high standard. The staff were very friendly and helpful. Will decently recommend this place to any person. The room was very need and spacious. The breakfast and dinner were both delicious.

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Shrewsbury, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel twice, at the start and end of our trip to Namibia. The hotel building was fascinating if not over-ornate in its decor. The bedrooms were large, slightly shabby, quite clean and each had something wrong or missing. There is a lack of interior public sitting space (well, we couldn't find any) and dining is on... More 

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Senior Contributor
41 reviews 41 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 24, 2015

I visited with a work associate, The rooms are comply and have all you need but if you want a cup of coffee if you wake at 3am there is no facility in the room. The dinner was good but my lamb was not rare as requested but rather well done. Our bill was combined and rather than ask the... More 

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Cape Town Central, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 14, 2015

I stayed here expecting to be wowed by ''the'' hotel of the capital. It is a stunningly beautiful property, with epic views and grounds. Well meaning staff, but I was greatly disappointed by mid managements response to a simple and polite request for a adapter for a charger. Calling a room and starting a conversation with: ''I understand you are... More 

Was this review helpful? Yes 1
Vryheid, South Africa
1 review
3 of 5 stars Reviewed May 7, 2015

Wonderfull to stay in a historic building. We liked the bling-bling, although it took a while to get used to it. Some mistakes: Can not understand why there are single duvets on double bed. When I asked for no ham on my omelette, I had to send back because they put bacon on it and my dessert at the restaurant... More 

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Windhoek, Namibia
1 review
1 of 5 stars Reviewed April 30, 2015

My fiance and I prelimanary booked a room where she could get dressed before our wedding.It has been her dream to get dressed in this hotel for a long time. We wanted to have a look at one of the rooms before we confirmed the booking. This was clearly a problem as the person helping us at reception (executive chef)... More 

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Auckland Region, New Zealand
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 27, 2015

What a great oasis to come back to after a full on days work. The rooms are exceptionally spacious and the underground wine cellar has the most magnificent wines in stock. Parking was an issue, yet porters carry your bags up for you. Great pool area to cool in off too.

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Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

The hotel is what it says it is ... a converted castle, but the atmosphere is rather formal and somewhat stuffy. The room was large and comfortable, though fussy. The dining room has overly-elaborate dishes and looks like it's from the 60s. The formality was off-putting: we wanted to have dinner on the terrace overlooking the city, but the hotel... More 

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gloucester
Top Contributor
54 reviews 54 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 21, 2015

We stayed at this hotel en route to Etosha to break up the journey. Whilst it is a very nice hotel it is definitely not for disabled it has quite a steep driveway up to the hotel from the car park and is not noted in its description. The rooms were very nice but the service at breakfast was very... More 

Was this review helpful? Yes 1
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