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All 17 Windhoek hotels

Hilton Windhoek

5.0 of 5 Hotel   |   Rev. Michael Scott St, Windhoek, Namibia
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Ranked #4 of 17 Hotels in Windhoek
A recent review
5 of 5 stars reviewed yesterday
Eva G Windhoek, Namibia
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513 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windhoek, Namibia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is home away from home for me. The service and staff friendliness is outstanding. Its also a great location because you can walk everywhere. I love staying at this Hilton Hotel. I especially love the front desk staff that goes out of their way to make you feel welcome and at home.

Review collected in partnership with Hilton Hotels & Resorts

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perth, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Was very happy with our stay at the Hilton. The staff were very helpful. Hotel and rooms clean, great breakfast and excellent good location. Found their Dial a Cab company polite, good value, clean and reliable for getting around town. Only downside was limited lunch/al la carte menu.

Review collected in partnership with Hilton Hotels & Resorts

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Teun79, Manager at Hilton Windhoek, responded to this review

Dear Guest Trust that you are well, Thank you so much for the positive feedback, indeed great to read that we met your expectations and that you loved what the Hilton Windhoek has to offer. Thanks for your feedback on our a la carte /lunch menu we will most certainly make use of your feedback to improve on. Trust that... More

Cape Town, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

I was very impressed with my room. It was huge and tastefully decorated. I did not want to leave it and was sorry I was only spending one night. The roof top area is very pretty. All in all an unexpectedly positive experience

Review collected in partnership with Hilton Hotels & Resorts

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Teun79, Manager at Hilton Windhoek, responded to this review

Dear Guest Thank you so much for your sharing your experience with us, great to note that you had a awesome stay with us and that you loved our room layout and design. Looking forward to welcome you back very soon for a much longer and memorable stay. Best regards, Teun Engbers - Director of Operations More

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I read with interest some of the reviews of this hotel and some I found somewhat pompous and unfair. We stayed in the Hilton for just one night on our arrival in Namibia. There is no doubt that Namibia is developing its tourist industry and I congratulate Hilton for establishing a presence here. The hotel appears to be well run,... More

Was this review helpful? Yes 1
Teun79, Manager at Hilton Windhoek, responded to this review

Dear Guest Thank you so much for sharing your experience with the Hilton Windhoek team, we sincerely appreciate your positive feedback. We are indeed very happy to note that you enjoyed your stay with us and that you loved what the Hilton Windhoek has available for its guest. Looking forward to welcome you back in the near future. Kind regards,... More

Frankfurt, Germany
Contributor
14 reviews 14 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Spend 3 nights at Hilton Windhoek in September 2014 with a friend. We booked a room with separate beds. Upon early arrival we were told that rooms are not available yet, since the check-in policy is 2pm, but we were promised to have a room ready within 1 hour. Ok - we waited. 1 hour later we checked back with... More

Was this review helpful? Yes 2
Teun79, Manager at Hilton Windhoek, responded to this review

Dear Guest Thank you first and foremost for choosing Hilton Windhoek as your second home during your recent visit to Windhoek, Namibia and for sharing your experience with us. We really appreciate the fact that you took time to share with us your experience so as to allow us to follow up on areas we did not meet your expectations.... More

Durban, South Africa
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A very decent hotel as can be expected from the Hilton Group of hotels, but my biggest gripe is the charge for WIFI, what hotels charge for WIFI nowadays? You can walk across the road and get free WIFI at the Wimpy! Another thing why should guests have to pay for parking, come on guys, get with the times. There... More

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Teun79, Manager at Hilton Windhoek, responded to this review

Dear Guest Thank you for choosing Hilton Windhoek during your recent visit to Windhoek, Namibia and for sharing your experience with us. It is indeed with great concern to note that we did not fully meet your expectations during your recent visit. Our sincerest apologies however we have taken note of your comments and will most certainly consider them for... More

paris
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Very bad experience, I still can't understand how Hilton can accept such a situation. We will now check twice before booking any Hilton hotel. - We arrive by car: nobody to park the car, nobody to take the luggage. Parking places are a nightmare - Room was not ready at 14h - I stayed 4 nights: one night we had... More

Was this review helpful? Yes 1
Teun79, Manager at Hilton Windhoek, responded to this review

Dear Guest Thank you very much for sharing your experience with us. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to... More

Portland, Oregon, United States
Top Contributor
69 reviews 69 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What a surprise to find this ultra modern hotel in the middle of Namibia! The rooms are all understated elegance and the public spaces invite lingering. We only had breakfast here; the food and selection was great, but the staff seemed a little distracted and not too attentive. Maybe it was the day......

Was this review helpful? Yes
Teun79, Manager at Hilton Windhoek, responded to this review

Dear Guest Thank you so much for sharing your experience with the Hilton Windhoek team, thanks for the positive feedback. It is most certainly great to note that we met your expectations, however our apologies for the fact that the team did not offer you the best of services you deserve this is most certainly uncharacteristic of them. We will... More

Durban, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

My trip was for business, where wifi is essential. The rate for wifi is extremely expensive but since the hotel was having problems they waived the fair which was a big bonus since the price to pay is very expensive. Definitely has alot more to offer than most of the hotels in Windhoek. Would return.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Teun79, Manager at Hilton Windhoek, responded to this review

Dear Guest Thank you very much for the wonderful feedback, it is indeed with great pleasure to note that you loved what the Hilton Windhoek has available. Our apologies for not fully meeting your expectations regarding our internet, your feedback has been shared with all Executive Management to review for future improvements. Trust that we will welcome you back very... More

JOHANNESBURG, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a superb stay at this hotel. The rooms are clean and spacious. The restaurants and the food is excellent. It was indeed a home away from home experience..... I had a superb stay at this hotel. The rooms are clean and spacious. The restaurants and the food is excellent. It was indeed a home away from home experience.....

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Teun79, Manager at Hilton Windhoek, responded to this review

Dear Guest Pleased to hear you had a wonderful stay with us on your recent trip to Windhoek, Namibia. Thanks so much for sharing your experience. Great to note you enjoyed the food in our Ekipa restaurant and that you loved the layout of our rooms. Looking forward to welcome you back very soon. Best regards, Teun Engbers - Director... More

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Additional Information about Hilton Windhoek

Address: Rev. Michael Scott St, Windhoek, Namibia
Phone Number:
Location: Namibia > Khomas Region > Windhoek
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Windhoek 5*
Number of rooms: 150
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Also Known As:
Hilton Windhoek Hotel Windhoek

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