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Polana Serena Hotel

#2 of 21 Hotels in Maputo
Certificate of Excellence
Avenida Julius Nyerere 1380, Maputo 00100, Mozambique
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Polana Serena Hotel
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Ranked #2 of 21 Hotels in Maputo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
rockdoctor2012 Surrey
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315 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surrey
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed in the Polana numerous times and not been disappointed. Not cheap but you are likely to be on business. Good food and very safe. Rooms are comfortable and have all your needs, incl. safe for laptop etc. Get a room in the main part of the building not the annex.

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Paris
Top Contributor
838 reviews 838 reviews
91 hotel reviews
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location - Really good, with a nice view of the ocean. Design - Colonial style build during the time when Portugal was controlling the country. It has many aspects important at that time: space rooms, decor, furniture. Room - Our room was large and comfortable. Service - A little slow but the staff was friendly and the concierge helpful. Price... More 

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Frankfurt, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Polana is one of my favourite hotels in Maputo. I stay here 2 to 3 times a year. It offers the best sea views and swimming pool in town and for all the fitness enthusiasts a very well equipped gym and spa. I would recommend a room on the outside of the main building, other side of the pool... More 

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Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

True colonial gem. After staying in Mozambique this was an exceptional experience. Old world charm. Try to get the ocean view. As swimming in the ocean is not the way to go lounging by the pool is excellent,

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'd like to (again) congratulate the Serena team and especially the General Manager Mr Miguel Dos Santos and his team for providing an excellent stay and room upgrade. The breakfast is always fresh, gym, pool and saunas clean, overall exceeding a 5 star hotel in the region. Stayed here more than 8 times before for between 2 and 7 days... More 

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Maputo, Mozambique
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Been there for a workshop. The business facilities are excellent with a very professional staff (always ready to assist guests) and good internet service. Beautiful gardens an pool area with a magnificent view to the Maputo Bay. Restaurant services are very excellent with a very good menu.

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New York City, New York
Top Contributor
120 reviews 120 reviews
90 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed March 2, 2015

As a luxury travel writer for World-Adventurer.com, I've stayed in several grand historic hotels around the world. Poland Serena Hotel is one of those rare colonial masterpieces that has a place in history and a charm that will always remain. Here are the highlights. History: Walk through the halls. Look at the pictures. Ride the antique elevator. You can't miss... More 

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Kensington, Maryland
Contributor
18 reviews 18 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 19, 2015

The architecture of the hotel is fantastic, with sprawling grounds with numerous small courtyards and quiet spaces. Great ocean views. Rooms are comfortable, but lighting is inadequate and the electric plug needed to be repaired. Restaurants are very good, but quite expensive. The ballroom is stunning. Walking distance from lots of varied restaurants.

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Maputo Province, Mozambique
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

Excellent Experience.Best Hospitality by the Staff. Nice Food, Good Arrangements of Buffet, Spa, Gym and Swimming Pool is excellent. Parking Security is Perfect, prices are good as per its a 5 Star Hotel. I have stayed in this hotel for almost 5 times and every time I find it better and better

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Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 13, 2015

I have stayed in this hotel 3 times for business. The first time, back in 2007, I had a terrible experience. The room (in the main building, above reception) was very old, nothing really worked, old and dirty bathtub, service from staff was very, very, very slow and two times promises were not fulfilled (e.g., bring me a plug adaptor... More 

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