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Labourdonnais Waterfront Hotel

Certificate of Excellence
Caudan Waterfront, Port Louis, Mauritius
Hotel amenities
Labourdonnais Waterfront Hotel
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Ranked #2 of 4 Hotels in Port Louis
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
hillyjohn Vienna, Austria
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Austria
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have just left this hotel which has been refurbished and now has an executive floor, being the 6th floor with stunning views over Port Louis. The staff cannot do enough for the guest, The attention to the smallest detail is outstanding and the food is equally delightful. Put this hotel on your bucket list you will... More 

Was this review helpful? Yes 2
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear hillyjohn, We do not know how to begin to thank you for such a perfect review. You have perfectly summed it up and it give us immense pleasure to read your review. The new refurbished Labourdonnais does indeed now boast a brand new Executive Lounge on the 6th floor, 2 amazing new restaurants, with the Asian fusion cuisine of... More 

Cape Town, South Africa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pleasant, comfortable with very friendly, helpful staff. I was very well looked after and would definitely return. I will also recommend the hotel to others. This has been my most comfortable hotel yet

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear pkilbey, Thank you so much for such an amazing review. We couldn’t put it better ourselves. The Labourdonnais is freshly coming out for 2 ½ months of renovation and with 2 new exciting restaurant options, a retro chic bar and a luxurious Executive Lounge, we can only hope to better serve our faithful clientele. We look forward to welcoming... More 

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed 4 nights during week on a business trip. The location is good being close to the business hubs. The staff were welcoming, helpful and friendly. The food was great and very well presented. Thank you.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear DaveMacIntyre, Thank you for your lovely review, it’s short and sweet just as we like it. The Labourdonnais has just re-opened after 2 1/2 months of renovation, offering 2 new gorgeous restaurants, a charming bar, a luxurious executive lounge and a whole new experience.We look forward to having you with us again very soon. Regards, Rolph Schmid Managing Director More 

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed there for 3 nights and had a wonderful stay. The breakfast buffet was really nice and dinner at Yuzu was phenomenal. Great cocktail bar. Used the water taxi to have drinks at the Le Suffren Hotel.

Was this review helpful? Yes 3
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Jansena23, Thank you so much for taking the time to send us such a nice review. We are really glad to hear about your stay. The Labourdonnais has just re-opened after 2 1/2 months of renovation, offering 2 new gorgeous restaurants, a charming bar, a luxurious executive lounge and a whole new experience. We do hope we will see... More 

Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The personal attention from staff takes the grind out of travel. They are helpful, caring, polite and very well trained and this in a relaxed atmosphere of an ideally situated hotel makes this a great business option. Highly Recommend

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Dave M, Thank you for such a wonderful review. It warms our hearts to read it and we are incredibly happy to hear that you were very well taken care of. The Labourdonnais has just been re-opened after 2 1/2 months of renovation, offering 2 new gorgeous restaurants, a charming retro bar, and luxurious executive lounge and a whole... More 

Leeuwarden, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 22, 2015

This is a sad excuse for a 5 star business hotel (as it describes itself). The rooms and corridors smell of damp; no porterage offered to help with luggage; a breakfast room with perfunctory unhelpful service and a shockingly poor buffet selection; room TVs that have to be repeatedly rebooted and intermittent Wi Fi connections; inaccurate roon information about international... More 

Was this review helpful? Yes 3
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear E1789LKAlan_S, “We perfectly acknowledge that something went wrong in the service delivery. Unfortunately, this incident was beyond our control. We responded immediately to this shortfall and apologised deeply for the inconvenience caused. I personally attended to the issue and forwarded you an apology letter with a token of our concern and to further compensate for the shortfall you experienced,... More 

Columbia, South Carolina
Level Contributor
175 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed April 17, 2015

I was there 2 nights for business. Nice location, right on the waterfront. Small swimming pool at second floor. Nice buffet. Complementary boat ride to the Suffren. Large room with wifi, TV, coffee maker, safety case, robe, shower, bathtub...

Was this review helpful? Yes 2
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Maravalj, Thank you for your nice review. Short and sweet, exactly as we like it. We are please to inform you that the Labourdonnais will soon undergo extensive renovation from 4th of May to 22nd of June, and will re-open in June with a refreshed and chic look. We hope to see you soon. Regards, Rolph Schmid More 

Nairobi, Kenya
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 15, 2015

I spent 2 nights during a business trip to Port Louis. The hotel is very popular with locals and is situated on the waterfront with a lot of shops. It has thick carpets in the room and a grand piano in the lobby. I understand that the lobby is due to be refurbished soon. The staff were friendly and helpful.... More 

Was this review helpful? Yes
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Aisha A, Thank you for taking the time to send us your feedback. Please note that eggs and pancakes etc must be ordered a la carte for breakfast, with no extra cost. The buffet is mainly for fresh and cold items. As you mention in your review, The Labourdonnais will soon go through extensive renovation (4th May to 22nd... More 

Dubai, Dubai, United Arab Emirates
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 13, 2015

Great place in the center of the island...great views...superb staff...great restaurants! Gives access to restaurants of its sister concern Le Suffren across the waterway, charmingly ferried by a complementary boat ride. Another superb complimentary is the sunset cruise offered twice a week. All in all, an excellent choice for a complete experience of Mauritius city ,complete with shopping and fun... More 

Was this review helpful? Yes 1
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Anita N, Thank you for such an amazing review. We are elated to hear about your stay at the Labourdonnais. Our hotel has been an institution on the waterfront for almost 20 years now and we are pleased to inform you that the hotel will close on the 4th of May for renovation to re-open on the 22nd of... More 

Casablanca, Morocco
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 9, 2015

Wifi as horrible as is gets, breaks down a lot TV works with internet, so often image freezes and you have to wait for it to buffer. I wanted to go to beach for a day but the concierge did not have any ready plans to propose Service was good, nice staff

Was this review helpful? Yes
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear HabibAmine, Thank you for sending us your feedback. We will soon be closed for renovation as from the 4th of May to the 22nd of June during which we will be updating all our internal systems, including the free Internet connection. We hope to see you again for the grand re-opening of the hotel. Regards, Rolph Schmid Managing Director More 

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