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Labourdonnais Waterfront Hotel

Certificate of Excellence
Caudan Waterfront, Port Louis, Mauritius
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Labourdonnais Waterfront Hotel
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Ranked #2 of 4 Hotels in Port Louis
Certificate of Excellence
A recent review
4 of 5 stars Reviewed April 17, 2015
Maravalj Columbia, South Carolina
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeuwarden, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 22, 2015

This is a sad excuse for a 5 star business hotel (as it describes itself). The rooms and corridors smell of damp; no porterage offered to help with luggage; a breakfast room with perfunctory unhelpful service and a shockingly poor buffet selection; room TVs that have to be repeatedly rebooted and intermittent Wi Fi connections; inaccurate roon information about international... More 

Was this review helpful? Yes 3
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear E1789LKAlan_S, “We perfectly acknowledge that something went wrong in the service delivery. Unfortunately, this incident was beyond our control. We responded immediately to this shortfall and apologised deeply for the inconvenience caused. I personally attended to the issue and forwarded you an apology letter with a token of our concern and to further compensate for the shortfall you experienced,... More 

Columbia, South Carolina
Level Contributor
172 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed April 17, 2015

I was there 2 nights for business. Nice location, right on the waterfront. Small swimming pool at second floor. Nice buffet. Complementary boat ride to the Suffren. Large room with wifi, TV, coffee maker, safety case, robe, shower, bathtub...

Was this review helpful? Yes 1
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Maravalj, Thank you for your nice review. Short and sweet, exactly as we like it. We are please to inform you that the Labourdonnais will soon undergo extensive renovation from 4th of May to 22nd of June, and will re-open in June with a refreshed and chic look. We hope to see you soon. Regards, Rolph Schmid More 

Nairobi, Kenya
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 15, 2015

I spent 2 nights during a business trip to Port Louis. The hotel is very popular with locals and is situated on the waterfront with a lot of shops. It has thick carpets in the room and a grand piano in the lobby. I understand that the lobby is due to be refurbished soon. The staff were friendly and helpful.... More 

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Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Aisha A, Thank you for taking the time to send us your feedback. Please note that eggs and pancakes etc must be ordered a la carte for breakfast, with no extra cost. The buffet is mainly for fresh and cold items. As you mention in your review, The Labourdonnais will soon go through extensive renovation (4th May to 22nd... More 

Dubai, Dubai, United Arab Emirates
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 13, 2015

Great place in the center of the island...great views...superb staff...great restaurants! Gives access to restaurants of its sister concern Le Suffren across the waterway, charmingly ferried by a complementary boat ride. Another superb complimentary is the sunset cruise offered twice a week. All in all, an excellent choice for a complete experience of Mauritius city ,complete with shopping and fun... More 

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Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Anita N, Thank you for such an amazing review. We are elated to hear about your stay at the Labourdonnais. Our hotel has been an institution on the waterfront for almost 20 years now and we are pleased to inform you that the hotel will close on the 4th of May for renovation to re-open on the 22nd of... More 

Casablanca, Morocco
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 9, 2015

Wifi as horrible as is gets, breaks down a lot TV works with internet, so often image freezes and you have to wait for it to buffer. I wanted to go to beach for a day but the concierge did not have any ready plans to propose Service was good, nice staff

Was this review helpful? Yes
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear HabibAmine, Thank you for sending us your feedback. We will soon be closed for renovation as from the 4th of May to the 22nd of June during which we will be updating all our internal systems, including the free Internet connection. We hope to see you again for the grand re-opening of the hotel. Regards, Rolph Schmid Managing Director More 

Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed April 8, 2015

Been to this hotel on many occasions for its bar services. the staff members are very welcoming and ready to serve at any time. Drinks and cocktails are always nicely made. It's indeed a lovely place...thank you.

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Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Sunny N, Thank you your lovely review. We are happy to hear that you are one of our regulars and are a big fan of our hotel and cocktails. The Labourdonnais will be closed for renovation as from 4th of May to 22nd of June and we hope to see you again to re-discover a new and chic Labourdonnais.... More 

Lake Jackson, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 31, 2015

This hotel was very nice. It had a great location, right on the waterfront, in the center of everything. There was a little shopping area right next door, they had a market with local crafts there. At night they had music and dancers. There were plenty of bars, restaurants, cafes nearby (easy walk). Also the casino. RIght outside the front... More 

Was this review helpful? Yes 1
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear JPFriedman, Thank you for such a nice review. We are very happy to hear about your stay at the Ladourdonnais and all the little details that make it so special. We look forward to welcoming you again. Regards, Rolph Schmid Managing Director More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 24, 2015

Hotel is basic and room could use refurbishment. Would have been ok but the noise from the harbour was unbearable. I was kept awake all night as a huge tanker was preparing to make sail. If you are staying here for business then you may as well stay at a resort as the distance to the business district is at... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Carl James A, Thank you for taking the time to send your feedback. We take note of your comments. Please note that the Labourdonnais will soon undergo extensive renovation and the new Labourdonnais will offer an even more elegant and chic experience. We hope to see you soon. Regards, Rolph Schmid Managing Director More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

The hotel was good for a business trip with immediate access to the commercial district for shopping and entertainment. There is no beach, as the hotel looks out over the nearby port, but beaches are easily reached by taxi. The staff were professional and attentive and the food very good, especially the gourmet restaurant.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Micheal G, Thank you for your wonderful words of praise following your recent stay with us at the Labourdonnais. We are delighted that every detail pleased you and we hope to see you soon. Regards, Rolph Schmid Managing Director More 

Penang Island, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

Stayed here on a stopover between KL and Cape Town on Air Mauritius. Really enjoyed the experience. Good service. The breakfast was very good as we got early morning room service to catch a early flight. No Complaints.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Labourdonnais W, General Manager at Labourdonnais Waterfront Hotel, responded to this review

Dear Jody Jenkins C, Now that’s a perfect review and we are elated to read it. We hope to see you again for a longer stay. Regards, Rolph Schmid Managing Director More 

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