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Azalai Hotel Salam

BP 104, Bamako 104, Mali
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1 room 1 adult
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Azalai Hotel Salam
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79 Reviews from our TripAdvisor Community

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Brussels, Belgium
Level Contributor
127 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed December 6, 2015

The rooms are clean and spacious.The restaurant is not very cosy more like a canteen. Food is OK. Ensure sufficient time for check out as they need to call the credit card company for an authorization and that can take some time. Staff is very friendly.

Helpful?
Thank arctickids
ousmane m, Front Office Manager at Azalai Hotel Salam, responded to this review

Good evening Dear customer Thank you for having shared your valuable comments on our services. You will be surprised to see a very nice and big restaurant during your next stay, as well as new TPE machines for credit cards. We are changing everything at the level of the restoration More 

Abidjan, Cote d'Ivoire
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 5, 2015

I have stayed here many times, the rooms are always clean and nice, though they might consider putting some more lights in the room. The staff is very kind & helpful. The restaurant and in room dining options are decent.

Helpful?
Thank NilayDesai
ousmane m, Responsable réception at Azalai Hotel Salam, responded to this review
Google Translation

bonjour cher Mr NILAY nous vous remercions pour d'abord pour le choix et la confiance que vous accordés au groupe... More 

Los Angeles
Level Contributor
101 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
4 of 5 stars Reviewed November 30, 2015

Considering that this hotel is in Bamako, it's pretty good. The place is clean and comfortable. The room is spacious and everything worked. The bed was comfortable and the room - although in need of updating - was large. The bathroom was also spacious and had all the amenities one would need. The hotel itself is in need of updating... More 

Helpful?
Thank westwilshire
ousmane m, Responsable réception at Azalai Hotel Salam, responded to this review

Hello dear customer thank you for these valuable observations. It is a chance to have returns well detailed as yours. We will make good use and we reassure the complete management of all your wishes. Thank you again for the trust. More 

Addis Ababa, Ethiopia
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed October 11, 2015

I usually don't give bad ratings but this one really deserved it. On the plus side: some of the staff were really great and friendly (and they got the concept of 'service-focused'), the hotel was clean and the swimming pool seemed very nice. But I also had simply the worst conference catering experience ever with uber-over-priced (tiny) snacks for what... More 

Helpful?
Thank ewenlb
ousmane m, Responsable réception at Azalai Hotel Salam, responded to this review

Hello dear customer thank you for these valuable observations. It is a chance to have returns well detailed as yours. We will make good use and we reassure the complete management of all your wishes. Thank you again for the trust. More 

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Lelystad, The Netherlands
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 9, 2015

many thing didn't work properly ( airco , toilets, showerheads...) . room service was terrible. food burnt and it took over 1 hour. Other people in our party didn't get it at all... too few personnel working. Everything was very overpriced. breakfast and lunch were ok, but staff seemed to disappear after your order something... not ever to be seen... More 

Helpful?
Thank jfromholland2015
ousmane m, Gérant at Azalai Hotel Salam, responded to this review
Google Translation

Bonjour cher client, nous avons pris bonne note de vos avis sur nos prestations et vous remercions d'avoir pris le... More 

Fukuoka, Japan
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 2, 2015

Stayed twice in March and June. Overall, a nice hotel considering it is Bamako, but it lacks standards; staff ranges from the wonderful to the inflexible (staff not empowered?), a bit of understanding. Food was good, service okay.

Helpful?
1 Thank Chiisanawani
Havelock
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 29, 2015 via mobile

Large rooms, clean sheets, comfortable beds and great friendly staff sums up what I call a very pleasant stay. The food is good whether it is the buffet or the a la carte restaurant. Nice big pool and decent gym. Easy access the the city centre.

Helpful?
Thank NikhilMenon
Paris, France
Level Contributor
105 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed June 13, 2015

I went to Bamako for business purpose and could not move too much from the hotel, for security reasons. So, Hotel Salam was my horizon for 5 days and I appreciated it. At a first glance, I found the rooms a little bit old fashoned and dark, but they are quite large and clean. I also visited the public part... More 

Helpful?
Thank amassiad
Chorley, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2015 via mobile

Negotiated a good price and was pleasantly surprised. Excellent attentive staff. Bar food and Room service food good. Breakfast buffet cold even though the trolley was steaming. The chef needs to know the difference between scrambled eggs and rice pudding. Otherwise great place and good security

Helpful?
1 Thank JTiberiusKirk
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 26, 2015 via mobile

We constantly travel to all places in Africa and I believe this is the worst experience we have faced. The hotel staff were not friendly, rooms were okay but most of the times missing towels, shampoo or tissues. They were also not sprayed regularly. To end all this, there was yet another problem with our late checkout, and we were... More 

Helpful?
4 Thank Jeff S
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