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Azalai Hotel Salam

BP 104, Bamako 104, Mali
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Azalai Hotel Salam
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67 Reviews from our TripAdvisor Community

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Traveler rating
    7
    29
    20
    7
    4
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2
6
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49
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (19)
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Havelock
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Large rooms, clean sheets, comfortable beds and great friendly staff sums up what I call a very pleasant stay. The food is good whether it is the buffet or the a la carte restaurant. Nice big pool and decent gym. Easy access the the city centre.

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Paris, France
Top Contributor
99 reviews 99 reviews
62 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went to Bamako for business purpose and could not move too much from the hotel, for security reasons. So, Hotel Salam was my horizon for 5 days and I appreciated it. At a first glance, I found the rooms a little bit old fashoned and dark, but they are quite large and clean. I also visited the public part... More 

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Chorley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 25, 2015

Negotiated a good price and was pleasantly surprised. Excellent attentive staff. Bar food and Room service food good. Breakfast buffet cold even though the trolley was steaming. The chef needs to know the difference between scrambled eggs and rice pudding. Otherwise great place and good security

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 26, 2015

We constantly travel to all places in Africa and I believe this is the worst experience we have faced. The hotel staff were not friendly, rooms were okay but most of the times missing towels, shampoo or tissues. They were also not sprayed regularly. To end all this, there was yet another problem with our late checkout, and we were... More 

Was this review helpful? Yes 3

Travelers are raving about these Bamako hotels

1 review
5 of 5 stars Reviewed December 14, 2014

I was guest in your Hotel in late September. The service received at the hotel was great. Upon check-in I met the Hotel Manager Jules who welcomed me in the lobby with kindness and professionalisme. He acquired about my trip and wish me a great stay and handed me his business card asking me to contact him if i need... More 

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julinas, Manager at Azalai Hotel Salam, responded to this review

Dearest Sir Greetings from Bamako I would like to thank you for your kind words and I am very delighted to find out that your overall stay is satisfactory. Please rest assured that all Staff will be retrained in exceeding guests expectations. Our hotel will get renovated very soon and I would like to invite you to enjoy the new... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 2, 2014 via mobile

I came to stay in this "Hotel" for 2 nights. I found it via Trip Advisor, as usual. Because I did not have credits on my phone, I just went there with Google Maps. The Address was correct, the name was on top of the building, but I was not allowed to enter the parking area. I maybe have to... More 

Was this review helpful? Yes 1
julinas, Manager at Azalai Hotel Salam, responded to this review

Dear Mr. Kocik Greetings from Salam Hotel First I would like to thank you for conveying your feedback regarding your booking in Salam Second please accept my deepest apology for the conduct of our Security guards. I am very embarrased by their behaviour and please rest assured that I will investigate this matter and take a serious corrective actions to... More 

Pretoria, South Africa
Top Contributor
61 reviews 61 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 8, 2014

Held functions at this hotel, visited many times, spent many Sunday afternoons. Rooms musty and full of mosquitoes although charming with very artistic finishings. Quite dark with water supplies being erratic. However, it is close to the very few amenties in Bamako

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julinas, Manager at Azalai Hotel Salam, responded to this review

Dear Sir or Mrs. Kindest Greetings from the Salam Hotel First I would like to thank you for conveying your feedback regarding your recent stay with us. Second I would like to extend my sincere apology for the discomfort you experienced with the mosquitoes and the water condition during your stay with us. Please rest assured that we are spraying... More 

Washington
Top Contributor
74 reviews 74 reviews
54 hotel reviews
324 helpful votes 324 helpful votes
3 of 5 stars Reviewed July 28, 2014

There were a lot (more than normal amount) of mosquitoes, and the water wasn't working quite right. It took them an unreasonably long time for my credit card charge to go through, and they played around with the exchange rate.

Was this review helpful? Yes 4
julinas, Hotel Manager at Azalai Hotel Salam, responded to this review

Dear Sir or Mrs. Kindest Greetings from the Salam Hotel First I would like to thank you for conveying your feedback regarding your recent stay with us. Second I would like to extend my sincere apology for the discomfort you experienced with the mosquitoes and the water condition during your stay with us. In reference of the credit card processing,... More 

Senior Contributor
31 reviews 31 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed December 16, 2013 via mobile

Where to start ? Full of mosquitoes : in other hotels I have been, rooms are sprayed on a regular basis, here it was a mosquitoes fiesta. Smelly room, worn walls, old and worn furniture, tainted carpeting, uncomfortable bed. Truly Un-inviting bathroom. The only positive is the nice staff. Just terrible, especially if you think you are being booked in... More 

Was this review helpful? Yes
julinas, Manager at Azalai Hotel Salam, responded to this review

Dear Sir or Mrs. Kindest Greetings from the Salam Hotel First I would like to thank you for conveying your feedback regarding your recent stay with us. Second I would like to extend my sincere apology for the discomfort you experienced with the mosquitoes and the conditions of the bed, the room and the bathroom. Please rest assured that our... More 

San Francisco Peninsula
Top Contributor
139 reviews 139 reviews
78 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed December 8, 2013

Bright and clean room, comfortable bathroom w/tub...hotel felt cleaner and brighter than during our last visit, 2 years ago. Breakfast buffet was generous, well run, although in a dark room, without windows. Lobby was large and bright with attractive decor throughout.

Was this review helpful? Yes 1
julinas, Manager at Azalai Hotel Salam, responded to this review

Dear Mrs. Kindest Greetings from the Salam Hotel I would like to thank you for conveying your feedback regarding your stay with us and thank you for your kind words and your great comments. I will share this comment with the team and please rest assured that we will continue seeking excellence in order to deliver our promises to all... More 

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