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Sunbird Lilongwe

Kamazu Procession Road | PO Box 44, Lilongwe, Malawi
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Sunbird Lilongwe
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70 Reviews from our TripAdvisor Community

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Traveler rating
    4
    20
    34
    10
    2
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3
8
5
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Nairobi, Kenya
Top Contributor
50 reviews 50 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is still in the 70s. Tired and worn out. The staff don't understand customer service. Furniture and furnishings are worn. Maintenance is sub-par. Better to stay in some of the small BBs in Lilongwe.

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Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is OK. Clean and comfortable but mosquitoes are everywhere so ensure you use your net (they do have a few holes in) and use spray. The WiFi system is ridiculous and hugely annoying - definitely a big downer for the place. The staff are friendly but often wake you up early when starting work.

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Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 20, 2015

very warm and friendly staff, with comfortable spacious room but poor internet access. neat gardens and lush environment with great weather at this time of the year. i love the plate of fruits left in my room each day

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Corby
Top Contributor
103 reviews 103 reviews
68 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 14, 2015

We stayed here on two occasions during a visit to Malawi. The first room was better than the second but both were comfortable, quiet and clean. Tent nets are used against mosquitoes but the rooms are occasionally sprayed with insecticide. Rooms are also air-conditioned. The staff were very pleasant and went out of their way to help. Indeed, we managed... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 13, 2015

Staff: warm, friendly and attentive Room: quite spacious, ensuite - dingy (not for taking long showers or baths) ...also tricky to get the water at the correct temperature Food: did not enjoy this one bit...wished I had carried more snacks from home in my survival pack! Internet: "free" WIFI - this is in the form of a 100mb voucher per... More 

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Travelers are raving about these Lilongwe hotels

Pietermaritzburg, South Africa
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 22, 2015

Comfortable rooms, food not too bad. Location good. And a bit pricey... But compared to most of the surrounding facilities - good. Not for a long stay. Nice breakfast. Awesome friendly staff, but then Malawians are all like that:)

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Centurion, South Africa
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed April 22, 2015

Unlike many other Sunbird hotels, this one is very dissapointing! From the reception counter and reception staff that needs an overall, all the way down the passage into the rooms and restuarant, everything is dissapointing! The rooms and furniture are very old and small, the bathroom is also very cramped and need a major overhaul. Either the kitchen staff works... More 

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Baltimore MD
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 30, 2015

I've stayed here before, but this review is from my most recent visit. The hotel is in a busy part of Lilongwe, but it is quiet despite area. The rooms are a good size with strong lighting and a comfortable desk. The TV had a number of channels and good reception. There is a good breakfast and in addition to... More 

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Lusaka, Zambia
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 24, 2015

I was positively impressed upon arrival at Sunbird by the warmth of the staff: from the bellboy to the receptionist and later on the restaurant staff, everybody was nice. Each staff I met greeted me with a smile. Still on the positive side, this hotel has a nice garden and is well located on the main road to town. Their... More 

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Nairobi, Kenya
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 16, 2015

Let me start with the positives - the STAFF. There were all very attentive and helpful - the service was amazing. After I received my complementary juice upon arrival my expectations were raised. However, it is obvious that the hotel has seen better days - the rooms are extremely small and showed a lot of wear and tare. Everything was... More 

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