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Sunbird Lilongwe

Kamazu Procession Road | PO Box 44, Lilongwe, Malawi
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Sunbird Lilongwe
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73 Reviews from our TripAdvisor Community

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Traveler rating
    4
    22
    34
    10
    3
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4
8
5
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (73)
  • Mar-May only
    (14)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (10)
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London, United Kingdom
Level Contributor
84 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
1 of 5 stars Reviewed 1 week ago

Unfortunately this hotel lags far behind, it is outdated, grotty dark and dingy, considering the price they charge it is outrageous. The staff while very nice and friendly are untrained and at times inept. The rooms are not the cleanest, and could defiantly do with an upgrade, they look and smell like they have come from the 70's.. Internet ...... More 

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Bristol, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is a good base for seeing the old town of Lilongwe. The staff are very friendly and the breakfasts were great. The rooms are clean with comfortable beds, with duvets and mossie nets, and working digital TV so I got to watch some of Wimbledon. The restaurant meals are ok and fairly priced, which is helpful if you... More 

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Akossa, Public Relations Manager at Sunbird Lilongwe, responded to this review

Dear Alice, Thank you very much for writing on your stay at Sunbird Lilongwe. We look forward to hosting you again soon. Next time you come in, be sure to try out our Traditional Thursday meals in the Restaurant to get a feel of authentic Malawian cuisine! More 

Bengaluru (Bangalore), India
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is one of the best in Lilongwe. The property is well maintained. Rooms and cottages are clean. Prefer to stay at a cottage- its worth it. Wifi could have been better. Staffs are amazing- typical Malawians - well mannered, honest, always ready to help. Breakfast is good.

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Akossa, Public Relations Manager at Sunbird Lilongwe, responded to this review

Dear Orindom, Thank you very much for that positive review. We are pleased to note that you enjoyed your stay at Sunbird Lilongwe. More 

Nairobi, Kenya
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 7, 2015 via mobile

This hotel is still in the 70s. Tired and worn out. The staff don't understand customer service. Furniture and furnishings are worn. Maintenance is sub-par. Better to stay in some of the small BBs in Lilongwe.

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Oxford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 4, 2015

The hotel is OK. Clean and comfortable but mosquitoes are everywhere so ensure you use your net (they do have a few holes in) and use spray. The WiFi system is ridiculous and hugely annoying - definitely a big downer for the place. The staff are friendly but often wake you up early when starting work.

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 20, 2015

very warm and friendly staff, with comfortable spacious room but poor internet access. neat gardens and lush environment with great weather at this time of the year. i love the plate of fruits left in my room each day

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Akossa, Public Relations Manager at Sunbird Lilongwe, responded to this review

Dear Victor, Dear Orindom, Thank you very much for that positive review. We are pleased to note that you enjoyed your stay at Sunbird Lilongwe and that you got to experience the warm Sunbird Hospitality that Sunbird Hotels and Resorts is well known for. We hope to see you again in one of our properties. More 

Corby
Level Contributor
109 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed May 14, 2015

We stayed here on two occasions during a visit to Malawi. The first room was better than the second but both were comfortable, quiet and clean. Tent nets are used against mosquitoes but the rooms are occasionally sprayed with insecticide. Rooms are also air-conditioned. The staff were very pleasant and went out of their way to help. Indeed, we managed... More 

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Akossa, Public Relations Manager at Sunbird Lilongwe, responded to this review

Dear Haynest, Thank you very much for that positive review. We are pleased to note that you enjoyed your stay at Sunbird Lilongwe. Next time you visit, be sure to stay in one of the refurbished rooms! More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 13, 2015

Staff: warm, friendly and attentive Room: quite spacious, ensuite - dingy (not for taking long showers or baths) ...also tricky to get the water at the correct temperature Food: did not enjoy this one bit...wished I had carried more snacks from home in my survival pack! Internet: "free" WIFI - this is in the form of a 100mb voucher per... More 

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Pietermaritzburg, South Africa
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 22, 2015

Comfortable rooms, food not too bad. Location good. And a bit pricey... But compared to most of the surrounding facilities - good. Not for a long stay. Nice breakfast. Awesome friendly staff, but then Malawians are all like that:)

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Centurion, South Africa
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed April 22, 2015

Unlike many other Sunbird hotels, this one is very dissapointing! From the reception counter and reception staff that needs an overall, all the way down the passage into the rooms and restuarant, everything is dissapointing! The rooms and furniture are very old and small, the bathroom is also very cramped and need a major overhaul. Either the kitchen staff works... More 

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