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All 13 Monrovia hotels

Hotel Provident

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9th Street | Sinkor, Monrovia, Liberia
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Hotel Provident
Ranked #11 of 13 Hotels in Monrovia
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11 reviews from our community

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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
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4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 2, 2013

I transferred Metropolitan Plaza Hotel to this one and was extremely happy for the move. For just a few $ more per night I was able to get hot water and a comfortable bed. I stayed in a suite so maybe some of the other rooms aren't as nice. The biggest problems were that I often wasn't given new rolls... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 5, 2012

This government needs to shut this hotel down ... DO NOT STAY IN THIS HOTEL!!! this hotel is rundown, very dirty. over priced. staff was nice and helpful but it better not to even stay here even one night. lights go of and on. washrooms are a mess. This place is a pure dump and you will not get what... More 

Was this review helpful? Yes 3
HotelProvident, Public Relations Manager at Hotel Provident, responded to this review

Hello, I deeply regret that you met our hotel in such poor conditions. Thanks to reviews like these we have shut down floors of the hotel for renovation. I am pleased to hear our staff is improving it's service. We have been re-training them as well as a part of the efforts to improve Hotel Provident as a whole. Please... More 

Bernkastel-Kues, Germany
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 29, 2012

This Hotel of all the Hotels in the Monrovian Area has a lot of problems. The staff was helpful but the management was not. Rooms are run down and dirty and the food was cold and bad. I come to this area about three to four times and year and will NEVER stay here again

Was this review helpful? Yes 1
HotelProvident, Manager at Hotel Provident, responded to this review

Hi Ben, I truly regret to hear of such a poor experience with us. I am thankful for your feedback and glad to let you know that we have updated our rooms, improved our management and food service. We would be pleased to have you again and would like to offer a hot delicious complimentary meal. If interested please email... More 

Geneva, Switzerland
17 reviews 17 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 5, 2012

This is a good hotel by Monrovian standards. Hot water, wifi, breakfast included in the price ($133.50) which includes fruit, and a good tv connection to see Al-Jazeera. Another good thing is that it is about only 100 m from a pleasent beach. On the bad side, when paying, they gave me my change in Liberian dollars, using a rate... More 

Was this review helpful? Yes 1
San Antonio
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 26, 2012

All things are relative and as such, the Provident is OK. The staff is friendly and helpful. Rooms are a bit shabby but clean. Hot water was there, but very low pressure. Room was quiet. Wifi worked. Laundry was returned promptly. Breakfast (included in room price) was served quickly...but very limited choices. Restaurant dinner menu very limited (fish or chicken,... More 

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Paris, France
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 23, 2011

What can I say about a Hotel that does not understand that you must have clean rooms for its customers. The place has a very "BAD" smell to it. I talk to the manager and he told me the owner does not give them any pay and that he and his wife just come to get the daily deposit. I... More 

Was this review helpful? Yes 1
HotelProvident, Public Relations Manager at Hotel Provident, responded to this review

I sincerely apologize for such a horrific experience. Having this kind of review helps The Hotel Provident family improve. Hotel Provident prides itself on being a Liberian family owned business with ethical practices in our community. I am so sorry that you were misinformed & apologize for the lack of professionalism of our former staff. Also, please accept my apology... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 16, 2010

I have been all over the world and this is a hotel you must stay away from. The management and staff have no clue on how to run a hotel. The room were dirty and smell. You ask if they could fix the smell that was in my room and they just sit around just talking about how bad the... More 

Was this review helpful? Yes 2
HotelProvident, Public Relations Manager at Hotel Provident, responded to this review

You deserve a far better experience than that. I am so sorry. I am happy to report that we have worked on and are continuing to amend our owner, management & team communication. A lot of progress has happened in two years. Please come see for yourself and I will do my very best to ensure that you receive our... More 

2 reviews
1 of 5 stars Reviewed September 11, 2009

Following eleven trips to Ghana, I made my first trip to Liberia last month. This was the worst hotel I've ever encountered. The staff was most friendly and helpful, but the accommodations were awful. Bathroom was dirty and the window was open to the outside - fortunately there were no mosquitoes when we checked in. Electricity was sporadic as was... More 

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HotelProvident, Public Relations Manager at Hotel Provident, responded to this review

I truly understand your disappointment, especially on your first trip to Liberia. Please accept my sincerest apologies & a complimentary night stay so you can see how we have improved our services. If interested please email garnett.nykita@gmail.com. Thank you. - Nykita Garnett Hotel Provident PR/Marketing Manager More 

1 review
4 of 5 stars Reviewed March 13, 2009

I just came back from Monrovia from a conference and stayed at Provident hotel with my colleague. The location of the hotel is good, away from the noisiest streets and the ocean view from the room was great! The room was spacious and very clean. We had running water and hot water all the time, as an experienced Africa traveller... More 

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Additional Information about Hotel Provident

Address: 9th Street | Sinkor, Monrovia, Liberia
Location: Liberia > Montserrado County > Monrovia
Price Range (Based on Average Rates): $$
Number of rooms: 110

19 photos of this hotel

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Hotel & grounds (3)
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Pool/beach area (1)
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