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All 89 Accra hotels

Alisa Hotel East Cantonments

5th Circular Road | East Cantonments, Accra, Ghana
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Ranked #70 of 89 hotels in Accra
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16 people have reviewed this hotel

Traveler rating
    2
    2
    3
    2
    7
See reviews for
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8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • German first
  • Any
English first
Beckenham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2012

I came here with family(Parents and younger brother) we were recommended by a family friend , who also paid for it for us. (I am a huge hotel critic, I have been everywhere ,so I know what's good). The service here was great and so was the food. Average size rooms and very serious but friendly and helpful Staff. As... More

Was this review helpful? Yes
New York City, New York
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 16, 2011

I checked in with my fiancee last July 2010 for a 3 day stay. The front desks issued keys to a much smaller room that smelled like a public urinal and cigarettes. I asked them to address this issue and change my room to a non-smoking room and they place us in another smoking room. The young lady at the... More

Was this review helpful? Yes 2
Memphis, Tennessee
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 11, 2010

This hotel is now known as the Kensa Hotel. It is cheap for a business hotel, but the old adage "You get what you pay for" definitely applies here. The rooms were large, the beds were comfortable and most of the staff friendly and polite. That is it for positive comments. There was little or no water pressure at most... More

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Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed July 20, 2010

I was afraid of staying in this place after I read other reviews that talked about horrible, unclean room conditions and rude staff members. I did not find this to be the case at all. I stayed there for 3 weeks while I was on a work trip so I'm pretty familiar with the place. Our rooms weren't luxurious but... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 2, 2010

The Alisa Hotel is now called Kensa Hotel, under new management. it was my 3rd stay here but most probably the last one too. The staff never smiles and can't say they were helpful, the credit card reader was broken, so I had no other choice but pay in cash. Part of the bath tub panel was missing revealing the... More

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Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 23, 2009

I wouldn't say this is a bad hotel. It's just that there's nothing that stands out about this place. Golden Tulip and Labadi have a festive atmosphere and lovely bar / pool areas that draw people. Alisa has sort of a late 80s Russia vibe -- little decorations, very spare, some odds smells, indifferent breakfast. There was also no room... More

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A TripAdvisor Member
5 of 5 stars Reviewed February 23, 2009

My grilfreid and I stayed at this property we had no idea about what the Accra chain Hotel was like. The property is growing they are buliding and addition I found the staff very freindly and the hotel services we recived was prompt.and freindly Service is very hard to judge sometimes. I tavel a lot and when you go to... More

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Sydney
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2008

ABSOLUTELY WORST PLACE IN THE WORLD. I have never been so insulted and disgusted by a place before. The staff are absolutely horrible and a huge bunch of liars. They assume that because a person is white that they can be ripped off, left right and centre. We had originally booked to stay here for 3 nights, but left after... More

Was this review helpful? Yes 2
Nederbelg, General Management at Alisa Hotel East Cantonments, responded to this review

The new management of the Alisa Hotel East Cantonments sincerely regrets these comments and assures visitors that it has no recollection of the events as described in this review. However the Alisa Hotel in East Cantonments is fully aware of the fact that its valued guests expect the hotel to be proper and no stone is left unturned to keep... More

Nairobi
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 4, 2008

It's no coincidence that at the time of writing Alisa is ranked 37 out of 46 hotels in Accra. Where to start with it's shortcomings? If you are stuck for somewhere to stay or put in Alisa on business, the hotel is clean and relatively smart and it won't be a problem for 1 night. But I booked 4 people... More

Was this review helpful? Yes 1
Nederbelg, General Manager at Alisa Hotel East Cantonments, responded to this review

To the author of this review. Thank you for being helpful and providing me with additional information on your stay at Alisa Hotels. It helped me to understand what went motivated you to write your revieuw. Concerning your room rate, I understand your frustration that this was not ammended to the UN rate as you requested. According to the records... More

NYC
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 5, 2008

I have staqyed at this hotel a few times. Nover again. The only the management cares about is to take your money. Everything at this hotel gotten worst over the past year. They are building a larger building next to the existing hotel and I think all they see you is as walking dollars that they are entitled to your... More

Was this review helpful? Yes 1

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Additional Information about Alisa Hotel East Cantonments

Address: 5th Circular Road | East Cantonments, Accra, Ghana
Location: Ghana > Greater Accra > Accra
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #70 of 89 hotels in Accra
Price Range (Based on Average Rates): $$

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