We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 90 Accra hotels

Novotel Accra City Centre

4.0 of 5 Hotel   |   Barnes Road | PO Box 12720, Accra, Ghana
Hotel website
Hotel amenities
Novotel Accra City Centre
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Novotel Accra City Centre to your Saves list
Ranked #25 of 90 Hotels in Accra
A recent review
3 of 5 stars reviewed 2 weeks ago
Anthony B Brighton, United Kingdom
Write a Review

281 reviews from our community

Traveler rating
    19
    97
    108
    26
    31
See reviews for
10
16
42
203
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (281)
  • Mar-May only
    (54)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (72)
All months
west sussex
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Staying at this hotel for just one night !! On arrival the lobby looks promising until u arrive at your floor. It's was like a prison hallway. And the room not much better. Compact room with basic fittings. Room could do with a good deep cleaning !!!! Bathroom so dirty I had to clean it over and long black hairs... More 

Was this review helpful? Yes
Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Uk_guysWestSussex, We thank you for taking time to give us feed back on your stay in our hotel. Your comments have been well noted and our staff have been reminded to to be mindful of the quality of service. Please accept our sincere apologies for the inconvenience caused to you. Measures have been put in place to ensure that... More 

Brighton, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Unfortunately this hotel is just what it is. A Novotel, nothing more, nothing less. The staff all try their best and are typically warm, welcoming and friendly. The rooms are functional with an inner door which does cut down on the amount of noise from the corridor. The room was reasonably equipped and there is free wifi which is a... More 

Was this review helpful? Yes
Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Jetset442, We thank you for posting your reviews after your stay in our horel. The contents have been well noted and the issues raised have been checked and corrective measures have been put in place to ensure that the situation does not happen again. Customer satisfaction is our priority and we will ensure that good quality service is provided... More 

New York City, New York
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff at the hotel are great and accommodating. The hotel is what you would expect from a older Novotel hotel. Wish the bed linens and towels looked cleaner than I have received. The pool area is nice and relaxing.

Was this review helpful? Yes
Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Jetset442, Thank you for your comments about our hotel and we will pay attention to the issues raised in your review. Customer satisfaction is our priority and our staff have been made aware of your contribution . It is our goal to provide good quality service at all times. We look forward to welcoming you again in our hotel... More 

Boston, Massachusetts
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: Staff attitude and service uniformly above average, from front desk to housekeeping to waiters in restaurant. Good, central location. Excellent internet connection. Lovely yet never crowded pool. Clean and well kept. Shower always has hot water and toilets almost always flush completely on first try (things not to be taken for granted in West Africa). Cons: Many rooms dated.... More 

Was this review helpful? Yes
Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear VMuchoMas, We thank you for taking time to post your comments after your stay in our hotel. The contents have been well noted and attention will be paid to the issues raised to be improved. Our main aim is to see the customer satisfied and for them to come back. Thank you and we look forward to your next... More 

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was looking forward to staying here, hoping that perhaps Accra could demonstrate it was familiar with good service and the idea of keeping guests happy. By and large, they have. The rooms are a bit dated and are just above "premier inn" standard, but they are reasonably clean. There's no carpet (weirdly) but the floors are covered in a... More 

Was this review helpful? Yes
Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Mintyaero, Thank you for your feed back regarding your stay in our hotel. The comments have been carefully noted. We have noted the positive points as well as the issues raised and attention will be paid to the areas requiring improvement. Please give us another opportinity to serve you again and it is our hope that you will return... More 

Toronto, Canada
Top Contributor
63 reviews 63 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 13, 2014

The positives of this hotel: accommodating staff, especially at the front desk; nice pool; very good restaurant and particularly good breakfast; the strongest internet signal I've experienced in the country with no difficulties signing in to it because it is "open"; location is perfect for me (though it would be tough to go for a walk); free transport to the... More 

Was this review helpful? Yes
Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Mickey Jay, We thank you for posting your comments. Your positive comments have been well noted and attention will be paid to areas to be improved. Customer satisfaction is our priority and therefore your feedback is important to us since it helps to maintain the quality. Thank you and we look forward to your next stay in our hotel.... More 

Accra
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2014

Novotel is indeed one of the plush hotel in Accra. It may be a 4-Star hotel, though not too sure. It is situated on the Barnes Road.It has an international class of its own with very dedicated staff and very good facilities. It also serves as a place for conferences. It is refreshing to be at the pool-side. It has... More 

Was this review helpful? Yes
Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Sambed33, Thank you for posting your comments after your stay in our hotel We very much appreciate your postive points and our staff will be infotmed about your feedback. Customer satisfaction is our priority and we will work harder to maintain the good quality. We look forward to your next stay in our hotel. Best Regards Marc Frere General... More 

Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 8, 2014

We stayed at this hotel the first two nights in Ghana. It was not extremely fancy by some standards but it was clean, safe and the power was on almost all the time. If you have been in Ghana you will understand how these are things you want.

Was this review helpful? Yes
Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Tim- Fletcher, Thank yyou for posting your feedback after your saty in our hotel. Your postive comments have been noted and our staff will be made aware of your contribution in projecting our hotel. We will continue towork hard to maintain the quality as cutomer satisfaction is our priority. Thank you. Best Regards Marc Frere General Manager More 

Bernardsville, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 2, 2014

Smallish room, typical airport hotel. I was there for two nights and they didn't make up the room after the first night stay. The bathroom amenities were good. The air conditioning unit was REALLY loud and sounded like it was on its way out. I couldn't get the tv to properly work and they said they'd send someone up to... More 

Was this review helpful? Yes
Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Laurie b, Thank you for your comments regarding your stay in our hotel. The contents have been well noted and attention will be paid to areas to be improved. We regret any inconvenience resulting from the issues mentioned in your review. It is our desire to provide good quallity service to our guests at all times. Thank and we... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Novotel Accra City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Accra City Centre

Address: Barnes Road | PO Box 12720, Accra, Ghana
Phone Number:
Location: Ghana > Greater Accra > Accra
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel Accra City Centre 4*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Despegar.com, Agoda, ACCOR, Odigeo, TripOnline SA and Tingo so you can book your Novotel Accra City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Accra City Centre Hotel Accra
Accor Accra City Centre
Accra Novotel
Hotel Style:
#7 Luxury Hotel in Accra

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Bathroom (5)
Viewed
Pool/beach area (7)
Viewed
Dining (5)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (16)
Viewed
View from room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Family/play areas (2)
Viewed
Bathroom (3)
Viewed
Room/suite (6)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay