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All 90 Accra hotels

Novotel Accra City Centre

4.0 of 5 Hotel   |   Barnes Road | PO Box 12720, Accra, Ghana
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Ranked #20 of 90 Hotels in Accra
A recent review
4 of 5 stars reviewed 2 days ago
kimski44 Sussex, United Kingdom
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261 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sussex, United Kingdom
Top Contributor
77 reviews 77 reviews
49 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was pleasantly surprised by the first impressions of this hotel, which is a typically neat and orderly basic Novotel, pretty much just like in France... We were welcomed efficiently and offered a glass of fresh juice whilst we checked in, which was appreciated. The hotel uses a dark blue/grey sisal floor covering throughout, which is different, and a lot... More

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Addis Ababa, Ethiopia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My room was very clean and they gave me a free 2L bottle of water every day, even if I had not drank the one the daybefore. The WiFi in my room was good (third floor). The shower was great - hot and high pressure. Also, the free shampoo/conditioner smelled lovely. I took some home! The downside was the restaurant... More

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Horsham
Top Contributor
60 reviews 60 reviews
37 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The rooms are basic Novotel style rooms with bathroom, fridge, air conditioning, double bed, sofa and writing table. The free Wifi was a bit hit and miss for me in my room. Room was clean and the staff helpful. I had a slight problem with the air conditioning, the staff were there to sort it within 10 mins. The bar... More

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Scotland
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is quite average. The rooms are basic, cleanliness is just ok. Breakfast buffet is just ok. The staff are generally very nice and friendly too. The pool area is nice but why does the hotel have to make such a big issue about limiting everybody to just one towel? I ended up using the pool area at the... More

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Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Modern rooms and bathrooms are the hotel's best feature. Nice spread at the breakfast buffet is always reliable. Location is central. Wifi is reliable. A very solid choice for a business traveler in West Africa.

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Salt Lake City, Utah
Contributor
16 reviews 16 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are coming to West Africa, you need to know there are a small number of exceptional hotels in an 8 country area that you can count on one hand. This is not one of them. I have found the bed and sheets are clean. The shower is functional. It's a little musty but no evidence of mold. AC... More

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Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Divelovers, Thank you for posting your comments after your stay in our hotel. We have taken note of its contents and attention will be paid to the issues raised. Our staff have been made aware of your input and we will continue working hard to maintain a good quality. Customer satisfaction is our priority and we thank you for... More

Italy
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is well located in the city center of Accra. It's a four stars hotel but a little but less comparing with four stars in Europe. Staff is professional and helpful and they granted me a late checkout until needed for free, WiFi is working properly in the common areas as well as in the rooms, breakfast is poor and... More

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Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear ValeryIT, Thank you for your feedback on your stay in our hotel. We have noted your comments and will work on areas that require attention. Our priority is customer satisfaction and we hope you will give us the opportunity to serve you again in the near future. Best Regards Marc Frere General Manager More

Nigeria
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed in the Novotel Accra City Center for 3 nights. The hotel had recently been renovated, I found the place clean with friendly staff and a nice environment. I was in Ghana to write an exam so it really served my purpose for visiting. It was much better than what I had experienced 10 years ago.

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Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Mr Okanlawon, Thank you for posting your comments after your stay in our hotel. Our staff have been made aware of your effort in helping us maintain high standards. The positive remarks is very much appreciated and will we continue to provide good service. Once again, we thank you and we look forward to your next stay in our... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent location for the airport . I stayed here only 4 night between flights. Very friendly staff as Ghanians are anyway. Nice bar and pool area.Small but functioning gym. Nicely appointed .Would not hesitate to choose to stay here again

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Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Theresa Regina, Thank you for taking the time to answer our questionnaire. Your positive comments regarding your stay in our hotel has been well noted. We have made our staff aware of their contribution in helping to satisfy and meet clients expectations. Thank you and we look forward to your next stay in our hotel. Best Regards Marc Frere... More

London, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've stayed at Novotel a couple of times; it is a reliable hotel option in Accra. Unfortunately I can't quite t get away from that impersonal, lackluster vibe of a tired European chain hotel which has been transported to Ghana. (The tacky African art adorning the walls doesn't help!) The rooms are very small and could be cleaner - the... More

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Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Theresa, Thank you for your review after your stay in our hotel. Your feed back is very important to us , since it helps us identify areas requiring attention. We have taken note of your comments and also about noise from other rooms and regret any inconvenience caused you. Currently ,plans are underway to carry out refurbishment works in... More

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Additional Information about Novotel Accra City Centre

Address: Barnes Road | PO Box 12720, Accra, Ghana
Phone Number:
Location: Ghana > Greater Accra > Accra
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel Accra City Centre 4*
Number of rooms: 196
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Also Known As:
Novotel Accra City Centre Hotel Accra
Accor Accra City Centre
Accra Novotel
Hotel Style
#6 Luxury Hotel in Accra

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