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All 89 Accra hotels

Novotel Accra City Centre

4.0 of 5 Hotel   |   Barnes Road | PO Box 12720, Accra, Ghana
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Novotel Accra City Centre
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48%
Ranked #21 of 89 hotels in Accra
A recent review
3 of 5 stars reviewed yesterday
tsogl Irvine, California
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  • Reviews (240)
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240 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Irvine, California
Top Contributor
124 reviews 124 reviews
96 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed yesterday NEW

I had a pleasant stay at the Novotel Accra. My room was fine. I found the staff to be quite responsive to my requests for assistance. The food in the restaurant was just okay. The Internet was slow but was adequate for emails and web browsing.

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1 review
2 of 5 stars Reviewed 2 days ago NEW

As a crew member for a major airline, I stay at hotels worldwide. This has to be the worst. 1. Dirty, brown water sometimes comes out of the shower and the sink faucet. Do not use the water to brush you teeth. 2. They have installed automatic-on lights in the corridors to save electricity. On this recent stay for 5... More

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1 review
1 of 5 stars Reviewed 3 days ago NEW

I had ants everywhere in my room. There was a film of scum on the pool. The food was terrible and the floor in my room was filthy. The bed linens and towels had a mysterious odor. I could not sleep. The air conditioning was sketchy at best and the Internet booted me off whenever it felt like it. I... More

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UK
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Generally it is an okay hotel as places go, centrally located with average facilities. The staff are pleasant and helpful when required. The breakfast was okay and was plentiful, continental, fruit and plenty of coffee. The menu for evening meal was okay, pizza's were freshly cooked, and other items ordered were also cooked fresh.The buffet option was plentiful and was... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Poor reception and service generally. Ok rooms and food. Dark halls. Best part - lots of electrical outlets. Also, conveniently located for downtown business. We started out at the Fiesta Royal, which we loved, but had to move to be closer to our worksite. In general, a step down.

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Rom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Was there for one week, and it was an okay hotel, It was clean and good, but it is a litle bit used, and some small Things can be done better, but it is useable, and the service was fine, if they change a litle bit in the breakfast it will be super, for exsample soft boiled egs instead of... More

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Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Afrika, Thank you for making time to post your comments about your stay in our hotel. Your positive comments are indeed an encouragement to our team. Attention will be paid to the issues raised and necessary measures put in place to prevent any recurrence. We look forward to welcoming you again in our hotel. Best Regards Marc Frere General... More

Paris, France
1 review
1 of 5 stars Reviewed 3 weeks ago

There never seems to be any improvement in what could be a beautiful property. My last stay my room was infested with ants! I have seen the pool backed up with slim and even feces. If you do wish to venture to the poolside, there are never enough towels. My water in my guest room has run brown with a... More

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Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Skyqueen, We thank you for taking time to comment on your stay in our hotel. Your comments have been well noted and the issues raised have been investigated. Attention will be paid to areas requiring improvement and necessary measures have been put in place to prevent the recurrence. Customer satisfaction is our priority and we will ensure that those... More

Edinburgh
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in the Novotel for a few weeks and it's absolutely fine - not brilliant, but completely fine! Pluses Are the pool which is very pleasant. Food is repetitive, staff are so so. Location is good, the cost is expensive for what you get, however it seems standard business prices for Accra.

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Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear nkf01, Thank you for taking time to comment on your stay in our hotel. Your good comments about our hotel have been well noted. Our team have been informed about your feedback and they are aware of their contribution in helping to satisfy the customer's expectations. Thank you and we look forward to welcoming you again at Novotel. Best... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Its a shame that a property that should of been renovated 2 to3 years ago is in horrible shape. The rooms smell of mold. You may be lucky to get a room with the AC working and the management offering you a fan for the inconvenience. You can't have friends on the property to visit you or swim at the... More

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Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Blaqbarbie, We thank you for taking time to write a review about your experience in Novotel Accra. Your comments have been well noted. Our hotel rooms were renovated recently and as we have not had many reported cases of the malfunctioning of our air- conditioning our chief engineer has been notified to check on it. At Novotel , our... More

Lagos, Nigeria
1 review
4 of 5 stars Reviewed 5 weeks ago

Pretty good hotel... Airport pick-up was really good despite a change in my arrival time and I just called the hotel on arrival. Service quality from the front desk very commendable. Had slight issues with paying for my booking with my card(guaranteed late check-in), but was allowed to check-in and I was able to head out to town to sort... More

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Novotel Accra C, General Manager at Novotel Accra City Centre, responded to this review

Dear Babzinc, Thank you for taking time to send us a review at the end of your stay. Your comments have been well noted with much pleasure. Customer satisfaction is our priority and we appreciate the positive comments about our staff and will make them aware of the fact that their efforts are recognised. Areas requiring improvement will be given... More

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Additional Information about Novotel Accra City Centre

Address: Barnes Road | PO Box 12720, Accra, Ghana
Phone Number:
Location: Ghana > Greater Accra > Accra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Accra City Centre 4*
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Also Known As:
Novotel Accra City Centre Hotel Accra
Accor Accra City Centre
Accra Novotel

61 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Luxury Hotel in Accra
Hotel Class
Official Description (provided by the hotel)
The Novotel Accra City Centre is a 4 star hotel ideal for a holiday or business trip to Accra. 7 km from the airport and close to the conference centre and major banks, the hotel provides WiFi internet and six meeting rooms for business travellers. Guests on holiday in the Ghanaian capital will find the Makola Market, museums, theatre, golf and the beach all nearby. The hotel features a bar, restaurant, outdoor swimming pool, fitness centre, business centre, onsite parking and a tennis court. ... more   less 
Number of rooms
196

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