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Movenpick Ambassador Hotel Accra

#4 of 91 Hotels in Accra
Certificate of Excellence
PMB CT 343, Cantonments Ridge, Accra, Ghana
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Movenpick Ambassador Hotel Accra
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Movenpick Ambassador Hotel Accra
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406 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
62 reviews 62 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed in Mövenpick Ambassador in early April 2015 for 8 nights. The hotel itself was spotless and the room was clean and comfy. Bathroom was clean as well and there was hot water in the shower all day. Pool area was big and nice, which wasn't that big deal to me as I worked all day long. Hotel has... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Stayed for 2 nights. The pick up from the airport was not there on arrival and when we finally got to the hotel (by taxi) and complained we were not told a reason for the failed pick up nor received an apology, it felt like a normal occurrence and none of the check in staff could see anything wrong with... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

This is the best hotel I have visited in Ghana. Very spacious and airy and has all the amenities that one will require. Food is excellent and the service is second to non. It is a place to be for business and leisure or a family getaway.

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Nadja M, Rooms Division Manager at Movenpick Ambassador Hotel Accra, responded to this review

Dear Mr. Eugene A. Thank you for your compliments and for taking the time to share your experience. We are glad that you enjoyed your stay and we look forward to welcome you back soon. With best regards Nadja More 

Dubai, Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotels in West Africa are expensive and this is no exception. 395 USD for a deluxe room which is no different from a normal 200 USD hotel elsewhere. The room telephone was dead and my colleague's AC was fixed at night 1 am. Food generally ok. However the feedback from local office guys was that this is the best hotel... More 

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Nadja M, Rooms Division Manager at Movenpick Ambassador Hotel Accra, responded to this review

Dear Mr. Pradhan Thank you for staying with us. We do appreciate feedback from our guests and would like to apologies for the faulty telephone and the technical malfunction of the air condition in your colleagues room. Please rest assured that we will review our processes to avoid such inconvenience in the future. It would be a pleasure to welcome... More 

London, United Kingdom
Top Contributor
81 reviews 81 reviews
50 hotel reviews
77 helpful votes 77 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I was due to stay at Movenpick in Accra this month as I sometimes do when I come to Ghana for business, but I had to cancel this trip. My travel agent called the hotel to cancel around 1600 UK time (1500 Ghana time) the day before I was due to arrive, to be told the next day that the... More 

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Nadja M, Rooms Division Manager at Movenpick Ambassador Hotel Accra, responded to this review

Dear Traveler Thank you for taking the time to share your feedback and your concerns about your cancellation fee. We do understand your frustration and therefore we are very cautious to explain our cancellation policy to bookers before the final confirmation of the booking is placed. Hence your travel agency was aware of the fee’s and rules for late cancellations.... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

Was in Movenpick for 2 weeks om business travel. Stay was good. I enjoyed the services and the room was excellent. Buffet breakfast has lots to choose from. Close to the centre of the town which was also very convenient.

Review collected in partnership with Mövenpick Hotels & Resorts

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Nadja M, Rooms Division Manager at Movenpick Ambassador Hotel Accra, responded to this review

Dear Traveler Thank you for choosing us as your home away from home for your 2 weeks in Accra and we are glad you enjoyed your stay with us. We are looking forward to welcome you back in the near future. With best regards Nadja More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Manage your expectations; in a city where there are only 2 effective choices in Accra, I think this place gets away with being overpriced and over-rated- it's a generous four at best. My experience was not great. Had to change rooms largely due to smell. Rooms are large but sparsely furnished- functional at best. moldy/weathered in-room dining menus (2 separate... More 

Was this review helpful? Yes 2
Nadja M, Rooms Division Manager at Movenpick Ambassador Hotel Accra, responded to this review

Dear Traveler Thank you very much for choosing to stay with us and for taking the time to share your experience. Unfortunate it were not as expected and we would like to sincerely apologies for it. Please rest assured that we will review each of your issues raised and will focus our training sessions on each area and aim for... More 

Sydney
Contributor
20 reviews 20 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

We stay here frequently on business, for the price compared to other 5 star hotels around the world this hotel is poor. On check in staff tried to take a pre authorisation of USD$10k for rooms that only came to USD$1,500. Never seen this anywhere else in the world. I complained and then the lady at check in tried to... More 

Was this review helpful? Yes 1
Nadja M, Front Office Manager at Movenpick Ambassador Hotel Accra, responded to this review

Dear Guest My apologies for the inconvenience you experienced on check in. Please let me know when you are returning so I can ensure a smooth check in and meet with you personally. Or contact our Director of Sales and Marketing karen.mcphee@moevenpick.com who will pleased to assist you. More 

Togo
Contributor
20 reviews 20 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Definitely one of the best hotels in Accra. The breakfast buffet was incredible. It also has a nice deli downstairs. My room was very comfortable. It's easy to forget you're in West Africa inside this hotel!

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Nadja M, Front Office Manager at Movenpick Ambassador Hotel Accra, responded to this review

Dear Guest, thank you for the lovely comments on our Buffet Breakfast and our Deli. We are very pleased you enjoyed your stay so much and took the time to share your experience. Please come back soon. Kind regards More 

Svendborg, Denmark
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

4 days business meeting in Accra with attentive service from the staff and lovely surroundings. Smooth conversation in the planning phase made planning easy, and during the stay the staff were available in order to tend to the need of the facilitator and the participants. We also appreciated the airport transfer service provided by the hotel.

Was this review helpful? Yes 1
Nadja M, Front Office Manager at Movenpick Ambassador Hotel Accra, responded to this review

Dear Gitte, thank you for such a glowing review and commenting on the attentive service of the staff who will be so pleased. We are delighted your meeting was such a success and we hope to have the opportunity to welcome you back again soon. More 

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