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All 86 Accra hotels

BEST WESTERN PREMIER Accra Airport Hotel

4.0 of 5 Hotel   |   17 White Avenue | Airport Residential Area, Accra 0000000, Ghana
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64%
Ranked #14 of 86 hotels in Accra
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
petrol1967 Surrey UK
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106 people have reviewed this hotel

Traveler rating
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    24
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    4
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3
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84
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Surrey UK
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at the Best Western Premier 6-11th April on business first impressions clean and busy hotel. Room on first floor was clean and ideal for business as area for laptop and with free wifi. Only complaint is the shower which comes out of the bath. The shower head had nowhere to attach to the wall and is way too short,... More

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Lavon, Texas, United States
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here a few times since I started traveling to Ghana. The food is buffet or Ala Cart both are good and priced fairly. The rooms are nice and safe. The hotel in general is safe. They have security in the parking lot and at the gate. The staff is professional and always willing to help and ensure... More

Was this review helpful? Yes
BestWesternPremier, Deputy General Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Thank you very much for staying with us, and your comment about our facility is highly appreciated. your comments are the only means by which we are able to identify and ameliorate the services we offer our cherished clients.we pride ourselves in providing excellent services to our guests and are happy when we achieve that.We look forward to welcoming you... More

Sydney, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Lovely people at the Best Western, BUT they accidentally double charged me for the room rate, and have yet to respond to my emails. It's been a month so far. Generally, there is a faint air of chaos - irons that don't work, phones that are faulty, etc. But the rooms are reasonable, nice hot shower, food is OK unless... More

Was this review helpful? Yes 2
BestWesternPremier, Deputy General Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Sir, Thank you for your kind feedback on our helpful staff, rooms and shower. We sincerely apologize for the double charge and the lack of response to your emails. Our general email account, info@bestwesternpremier.com.gh, has had to undergo maintenance which may account for the lack of response. Please forward the emails sent to my email address: dgm@bestwesternpremier.com.gh and copy... More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed February 22, 2014

A fair hotel. Staff friendly but slow for customer service. There are many staff at this hotel, but they are not attentive especially in the restaurant until you call them. Rooms fine, everything about this pretty average for the western traveller. Good location near the airport. Breakfast pretty average. Though the collect and pick you from the airport. A nice... More

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BestWesternPremier, Deputy General Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Harry, Thank you for taking the time to provide us with your thoughtful feedback. Your comments about the attentiveness of the staff have been passed on to all the appropriate managers, particularly the restaurant manager. The restaurant staff have been trained and you will definitely see an improvement on your next visit. Thank you for choosing Best Western Premier... More

Johannesburg, South Africa
Top Contributor
72 reviews 72 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 20, 2014

The rooms were comfortable and had some extras like a fridge in the room however there was some maintenance to be done, for example, the shower bracket was broken. The service in the restaurant was slow however the food was good. The hotel bar was also good, despite not having the full range of advertised products.

Was this review helpful? Yes 2
BestWesternPremier, Deputy General Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Glen, Thank you for taking the time to give us this valuable feedback on your stay with us. At Best Western Premier Accra Airport Hotel, we strive to provide superior quality and exceptional service and your comments are most important in helping us improve upon our services. Your concerns have been forwarded to the appropriate departments and will be... More

Dakar, Senegal
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 3, 2014

BEST WESTERN PREMIER is a very good hotel just located new the Airport with spacious room, high speed complimentary WiFi connection and friendly staff. The food at the restaurant is varied with both local Ghanaian food and exotic food.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
BestWesternPremier, Assist. Sales & Marketing Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Adama, Thank you for taking the time to comment on your experience during your stay at our hotel. We value your feedback and appreciate your kind remarks on our very spacious room, location near the Airport, high speed complimentary WiFi connection and friendly staff. At Best Western Premier, Accra Airport Hotel, we pride ourselves on superior customer service and... More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2014

Nice staff, clean rooms. Free wifi. Meals were good. Good spread for breakfast. The hotel staff were really friendly and more than willing help with any inquiries, offering to organize transport. Very happy I stayed here. The price is about average for Ghana for a hotel of this class. Nice all round, will be staying here again when I pass... More

Was this review helpful? Yes 2
BestWesternPremier, Director of Sales at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Phil, Thank you for your feedback. We are delighted that you enjoyed your stay with us. At BEST WESTERN PREMIER Accra Airport Hotel, we always strive to anticipate, meet and exceed the expectations of our guests. We invite you to join us again during your next visit to Accra. Thank you for choosing BEST WESTERN PREMIER, Accra Airport Hotel. More

UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 10, 2014

I made a booking for two nights by internet and on arrival at the hotel I noted that I would be checking out very late (9pm flight check-in) so requested a further day. What I did not realise is that while I was there they changed the room rate and the third night was at a higher rate. I would... More

Was this review helpful? Yes 5
BestWesternPremier, Senior Mrketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Sir, Thank you for taking the time to communicate to us your experience during your stay in our hotel in December of 2014. We truly value your feedback as it will help us improve upon our service delivery to our cherished clients such as yourself. We deeply regret the inconvenience caused as a result of the misunderstanding of our... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 7, 2013

Staff is very friendly and you can see they are trying their best! Very expensive, clean rooms and OK bedding! Needs some renovation in the rooms. The restaurant also does not have the greatest food. No Cheese at breakfast???

Was this review helpful? Yes 1
BestWesternPremier, Senior Sales and Marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Reinart, Thank you for taking the time to comment on your experience during your stay at our hotel in December of 2013. We value your feedback as it will enable us make changes where necessary and in-effect improve upon our service delivery. We appreciate your remark on our helpful and friendly staff which we certainly will pass on to... More

Middlebury, Vermont, USA
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 24, 2013

We (three friends) stayed here the night before our departure from Accra back to the U.S. - to be honest, I'd tried to book us rooms at a beach hotel and found it was full, so we decided our next best option was to book as close to the airport as possible. I had very limited online access where I... More

Was this review helpful? Yes
BestWesternPremier, Sales and Marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Thank you for taking the time to communicate to us your experience during your stay at The Best Western Premier Hotel in January of 2013. Best Western Premier, Accra Airport Hotel highly appreciates your feedback as it will assist us in improving upon our service delivery. Thank you for your kind words regarding our facilities and services, we pride ourselves... More

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Additional Information about BEST WESTERN PREMIER Accra Airport Hotel

Address: 17 White Avenue | Airport Residential Area, Accra 0000000, Ghana
Location: Ghana > Greater Accra > Accra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 86 hotels in Accra
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — BEST WESTERN PREMIER Accra Airport Hotel 4*
Official Description (provided by the hotel):
Whether on business or leisure, guests of the BEST WESTERN PREMIER Accra Airport Hotel will find every need catered for at their door step. The hotel is situated in the prime Airport Residential Area (a walking distance to the Accra Airport) with easy access to road links leading out of the capital to most major cities and also mere seven kilometers to the city center. ... more   less 
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