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Alisa Hotels North Ridge

21 Dr. Isert Road | North Ridge, PO Box 1111, Accra, Ghana
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Alisa Hotels North Ridge
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Ranked #11 of 91 Hotels in Accra
A recent review
3 of 5 stars reviewed 6 days ago
achu59 Bangalore, India
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154 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangalore, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Alisa is a very average hotel; lots of pretences about it being top of the line etc. The two ladies in the reception give you the idea of being very welcome and they do their best. But it stops right there. The rooms are not well furnished - looks like they could do with a complete makeover. That zero... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Since my arrival in Accra on the 16th I stayed in Alisa Hotel North Ridge Accra and i must admit that i was perfectly taken care of by the charming team of Alisa Hotel. However special thanks to Janet and Harriet who are professionals to the tip of the fingers despite their young age. They showed very high service quality.

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AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, thank you for choosing to stay at Alisa Hotel. We are very happy about your review and this goes a long way to motivate the staff to give their best to make our guests' stay enjoyable. We look forward to welcoming you back to Alisa Hotel soon. More 

Dubai, United Arab Emirates
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is simply stunning,Service has improved tremedously ,The Manager Mr. Muthama and all staff are friendly ,attentive and helpfull, However the only issue is food which need to be looked into and be improved with various options to choose from. Will definately come back .

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AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear guest, thank you for staying with us. We are glad to know that our well trained staff were friendly, helpful and attentive. We are seriously working on our food with various options and varieties. Thank you once again for your review and we look forward in hosting you again soon. More 

1 review
2 of 5 stars Reviewed 2 weeks ago

The value is ok, but, the service andfood is very mediocre. They forgot about your order, and they don't care. The food is basic and without any good options for vegetarians. the falvor is ok, but, just that.

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AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear guest, thank you for staying with us and taking time to review your stay. We are really sorry about that situation and sincerely apologize for the delays in your food order. Also the GM of the Hotel is a vegetarian and eats from the buffet everyday, however we do take our guests' feedback very serious and will provide good... More 

Berlin, Germany
1 review
5 of 5 stars Reviewed 3 weeks ago

hotel is highly recommenable, facilities are well maintained, staff is very helpful and kind, check-in procedure took a bit long, quality and variety of food was excellent, I enjoyed my stay, would love to come back

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AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear guest, thank you for your review and for choosing Alisa hotel. Our staff are well trained to offer the best of services and assistance to all our guests. Your feedback on our check-in procedures have been forwarded to the department in charge and measures have been put in place to rectify any glitch at all there might be, since... More 

Leatherhead, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at The Alisa for the first time Feb 21st for a week on business. I have stayed at several of the hotels in Accra over many years. The Alisa provided me with a good standard in room, amenities and food. There are other hotels that beat them in these individual areas but taken together I found The Alisa... More 

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AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear guest, thank you for staying with us during your business trip. We make sure our rooms, amenities and food are of quality standard for all our guests. We are happy our staff were really friendly and helpful during your stay. We will look forward to welcoming you again. Thank you for your review. More 

Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

What more can you want? Plus, the price is reasonable and location terrific in Northridge. Easy to get taxis. Breakfast is very good. Hotel bars, pool and gym excellent. Rooms clean and friendly/helpful staff. Only suggestion is to improve food service, inc room service. Presentation not up to standard for the latter, and customers should be able to request simple... More 

Was this review helpful? Yes
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear guest, Thank you for choosing Alisa hotel and for taking time to review your stay. We appreciate all the good reviews on our facilities and we are always working diligently to improve upon the quality and presentation of our food to satisfy the needs of our clients. We appreciate your feedback and will always work on them to improve... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed in Alisa Hotel for our honeymoon on the 21 and 22 Feb 2015 and we had a wonderful time. The food was good, the hospitality was splendid and moreover the rooms were spacious and clean. Frankly, it was the best treat for a honeymoon and we loved it...Special thanks to the honeymoon package team.

Was this review helpful? Yes 1
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for choosing Alisa Hotel as your honeymoon destination and taking time to review your stay. Honeymoons are special days and we go all out to make them memorable days. We are glad you enjoyed your honeymoon with us. Thank you once again for your review and greetings from all of us here at Alisa Hotel. Regards, More 

A TripAdvisor Member
3 of 5 stars Reviewed February 23, 2015

Not the bells and wistles but staff are very helpfull and friendly. Great new gym. Nice swimming pool and bar area. Taxi's easy to get. Rooms are ok. Showers do not have hot water and Tv not to my taste. Food was average. Aircon worked but could be a bit cooler

Was this review helpful? Yes
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for choosing Alisa Hotel and taking time to review your stay with us. We are glad you enjoyed our new Gym, Swimming pool and pool bar area and our well trained staff. All your complaints have also been forwarded to the right departments to be taken care of so on your next visit Alisa will be... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 5, 2015

I stayed at Alisa Hotel, North Ridge, Accra for 3 nights in January 2015 and I liked the stay. The hotel is near the airport. The rooms are spacious and clean. The pool is nice and the pool attendant was very friendly, just like the rest of the staff at the hotel. I liked the lunch and dinner buffets that... More 

Was this review helpful? Yes 1
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for staying with us at Alisa Hotel and taking time to review your stay. We are glad you enjoyed the proximity of the hotel to the airport and our clean and spacious rooms. We are also happy you enjoyed our fast complimentary wi-fi internet, our pool, our amazing lunch and dinner buffets and our helpful and... More 

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