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All 89 Accra hotels

Alisa Hotels North Ridge

3.0 of 5 Hotel   |   21 Dr. Isert Road | North Ridge, PO Box 1111, Accra, Ghana
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49%
Ranked #14 of 89 hotels in Accra
A recent review
5 of 5 stars reviewed 2 weeks ago
Henk S Ballito, South Africa
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115 people have reviewed this hotel

Traveler rating
    19
    35
    38
    13
    10
See reviews for
4
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87
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Ballito, South Africa
Top Contributor
114 reviews 114 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was my first Buisness trip to Accra and what a nice surprise I had. The staff is extremely friendly and helpful and nothing is to much effort. From the concierge to the restaurant staff is friendly. The decor is modern clean lines. In the evenings the pianist adds a lovely touch to the ambience here. The toons are spacious and... More

Was this review helpful? Yes
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear guest, Thank you for staying at Alisa Hotel and taking time to write such a wonderful review on your stay. We are really glad you enjoyed our spacious and well equipped rooms, our wonderful decor and our extremely warm and friendly staff. We are also happy you enjoyed the live music from our pianist in the evenings. It is... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel is very clean and welcoming. The staff are very friendly and eager to please. Looks like they have just undergone a renovation as the entrance and reception area are newly renovated which gives a light and airy ambiance. WiFi in the rooms are good and conferencing rooms are very handy to have business meetings.

Was this review helpful? Yes
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for staying at Alisa Hotel and reviewing your wonderful stay. It is good to know that our guests appreciate the renovation and expansion work we are currently undertaking because we are doing it in our quest to serve you better. We are very glad you enjoyed our reception area, reliable wifi internet for both our rooms... More

Abidjan
Top Contributor
74 reviews 74 reviews
43 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 5, 2014

This hotel has grown from 1 to 4 complexes. The airport shuttle comes in handy for Accra on arrival. I was warmly welcomed by a smiling lady - Milicent. They were generous enough enough to check me in before time and also offered breakfast. All through, I got 5-Star service

Was this review helpful? Yes
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for staying with us and making time to write such a wonderful review on your stay. We are glad you enjoyed our complimentary airport shuttle service and also our warm, welcoming and helpful staff. Our guests mean everything to us and we always go over the moon to serve and make them comfortable. Regards from Millicent... More

Colchester
Top Contributor
96 reviews 96 reviews
35 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed June 30, 2014

Stayed here for four nights on a business trip. The first thing I noticed was that the rate I'd booked under was not the rate applied and although I did get a refund before I left it took several attempts and e-mails to the manager before this was done. My room was just OK but a horrid view of what... More

Was this review helpful? Yes
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for staying with us and making time to review your stay. We are glad you enjoyed our rooms. The extension however, is all a part of our quest to serve our cherished guests like you better. All your complaints have also been forwarded to the appropriate departments to be addressed so that they do not reoccur.... More

Nairobi, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 17, 2014

The hotel staff are pleasant enough and the facilities good. The hotel is also not too far from town and is located in a quiet area. The food is also well prepared and they offer a good selection of local food in addition to continental meals. However, Alisa is a conference organizer's nightmare-internet was totally unreliable, getting bills is like... More

Was this review helpful? Yes
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for staying with us and making time to review your stay. We are glad you enjoyed our good selection of local foods and our location as well. We are also happy that you found our staff to be generally pleasant because we go to a great length to ensure that our guests always feel welcomed by... More

cape town
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 7, 2014

I was pleasantly surprised by this hotel. It was much better value than some other hotels in Accra. The foyer is recently renovated; the staff are friendly; and the rooms are clean. Service in the lounge and at the pool is slow. Wifi is free but not always available.

Was this review helpful? Yes
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for staying with us and making time to review your stay. We happy your enjoyed our clean rooms and our friendly staff. Our desire is to always serve our guests to the best of our ability and to make them feel comfortable and at home at all times. We are glad you brought the slow service... More

Deventer, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2014

The Alisa hotel is a good business hotel, which can be everywhere in the world. It is not specific Ghana or Africa. The rooms are spacy, clean and for African standards well maintained. The food is good and great value for the low prices. The public areas are just renovated, which resulted in a bright atmosphere. The staff is very... More

Was this review helpful? Yes 1
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for staying with us at Alisa Hotel and making time for such a wonderful review. We are glad you enjoyed our spacious , clean and well maintained rooms, our good food and our well trained staff. As you rightly said, all our public areas are undergoing renovations and these are all just to serve our clients... More

Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2014

Been coming and going over the years, but I think the owner is stretching too far building more hotel blocks around this site, forgetting to get the original place right, room service on average one hour, when it comes it's wrong, having a bath would be cleaner in the river, general manger didn't fix it. I wanted to attach photo... More

Was this review helpful? Yes 1
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for finding time to review our Hotel, to bring to our attention the issue of the room service and helping us grow in our performances. We will take care of it to ensure our future guests a better service. The construction of new rooms is not really affecting the existing Hotel and the issue of the... More

Yerevan, Armenia
Senior Contributor
24 reviews 24 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 2, 2014

We were in conference at Alisa hotel. I have never seen more disorganized hotel. They quote one price then charge another. It's very expensive for the service they are offering. The lunch looked like a school buffet. Of course there was no enough food for everybody and there were no enough tables. The waiters were not in uniform, so it... More

Was this review helpful? Yes 1
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for taking time to bring to our notice your observation during your conference in our hotel last year. We would like to offer our sincere apologies on any inconveniences you encountered during your conference. We would also like to state that our staffs are always in uniforms and none would be allowed to serve if they... More

Kampala, Uganda
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2014

I decided to stay at the Alisa for a night, on my way to Kumasi, as I am planning to bring a conference here in September; I wanted to check out the facilities for myself. I have to say they passed with flying colors. The rooms are clean with comfortable beds; there is free wifi and the food was good,... More

Was this review helpful? Yes
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review

Dear Guest, Thank you for staying with us and taking time to review your stay. We are glad you enjoyed our clean rooms, comfortable beds, high speed complimentary wifi and good food. We always go out our way to give the best of services to all our guests. Being the biggest conference hotel in Ghana, we ensure that all our... More

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Additional Information about Alisa Hotels North Ridge

Address: 21 Dr. Isert Road | North Ridge, PO Box 1111, Accra, Ghana
Location: Ghana > Greater Accra > Accra
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Alisa Hotels North Ridge 3*
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Also Known As:
Alisa Hotels North Ridge Hotel Accra
Alisa Hotel North Ridge

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Spa Hotel in Accra
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the North Ridge area, Accra. Close to many diplomatic missions, corporate headquarters and Accra's bustling city centre. For our residential guests free airport shuttle upon request (10 minutes), free fitness, free internet access, free swimming pool, free tennis. Ample car parking. ... more   less 
Number of rooms
172

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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