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Holiday Inn Accra Airport

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Plot 19 & 20 | Airport City, Accra, Ghana
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Holiday Inn Accra Airport
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Holiday Inn Accra Airport
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309 reviews from our community

Traveler rating
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    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Town
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Other than erratic wifi, everything just worked. Very close to airport with a free shuttle in-between. All facilities are modern and the much-needed aircon did a great job. Friendly staff and good conference facilities. Also a nice bar to have a few drinks. Will use again if I go back to Ghana.

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Cape Town Central, South Africa
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at the Holiday Inn during February 2015 and promised myself I will change to a different hotel for the following reasons: 1. The double bed is SO uncomfortable, as it feels like you are going to fall off the bed when you lie on the side of it. At least I was alone and could lie in the... More 

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Surrey, UK
Top Contributor
59 reviews 59 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for 9 nights in April 2015.. Thought hotel very overpriced at US$265 per night. Wi-Fi free but poor quality - connection drop outs etc. Breakfast buffet dull and limited. Bathroom poorly thought out and maintained. No matter how careful I was, every time I had a shower there was a lake on the bathroom floor because seal between... More 

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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Located closely to the airport, with a shuttle bus & a lounge waiting for you, this hotel is convenient. Having a membership card, I have been upgraded to a suite, which is a large room. AC is not working properly, making quite lot of noise & smelly. Didn't use restaurant, but the bar was looking pretty busy all the night.... More 

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Eau Claire, Wisconsin
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel may be a little behind in the times and decor compared to other amazing hotels in the area such as movenpick or lobadi beach hotel, but what it lacks in modernity it heavily makes up for by its tremendous staff. They are friendly, approachable, knowledgable and just overall have world class customer service. They also ha e an... More 

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GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Ryanubuntu, Thank you for taking the time to post your experience of the hotel and the service we offer, we are very happy to hear that we catered and serviced your needs. We look forward to welcoming you back in the near future Bruce Potter General Manager More 

Nairobi
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

OK for business travel.Hotel is convjnientkg locatdd less than 10 minutes from the airport and has a convinient waiting area at hotel.Hotel is well airconditioned.Gym could do with serious renovation and updating of equipment.Hotel lobby area quite full, perhaps a separate dining area for hotel guests and walk inns.

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GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear BriNairobi, Thank you for taking the time to post your experience of the hotel. It is with regret that the Mini Gym was not in keeping with your expectation. Bruce Potter General Manager More 

Midrand, South Africa
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nothing pretentious about this place. Simplicity done well. Rooms very comfortable (although walls a little thin and perhaps a carpet or two would muffle sound from the rooms above). But location, cleanliness, food, atmosphere, staff, comfort, free wifi, swimming pool, air conditioning all really very good. Highly recommended if you need somewhere near the airport at a reasonable cost. The... More 

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GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Jenny, Thank you for taking the time to psort your experience of your stay with us, it is always nice to get compliments. I have however taken note regarding the shop and the knowledge of the hotel front desk team and we will take steps to rectify the inefficiencies that you experienced. Thank you Bruce Potter General Manaer More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Mostly very good friendly staff - though some will require some serious training. Your laundry can go heywire on any given day.. or you may get some else's;-) I had to chase down my laundry twice to get my dress back. One of my shirts, i had dot burn spots on return due to improper pressing/ironing. One would expect a... More 

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GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Krish, Thank you for taking the time to give us your candid feedback of your 15 night stay. It is with regret that you experienced such poor service from our outsourced laundry service, we will be reviewing the challenges you faced with them to ensure that in the future you do not receive these challenges again. When you return... More 

Irthlingborough, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff in the internal bar have a very bad attitude and no customer service skills, the service is very very slow. The kitchen is absent of the ingredients for about 20% of the bar menu, and the kitchen is very slow preparing the food. By comparison the staff in the cabana outside are extremely Friendly and reliable although the... More 

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GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Nigel, Thank you for sharing your experience with us at the hotel, please allow me to apologise for the poor attention you received at the Safari Bar. We pride ourselves on offering a sound product and great customer service,this time we could not perform for you, all areas raised by you will be investigated and the appropriate coaching and... More 

Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are large and pretty clean. Close to the airport with their own lounge for arrivals. And great shuttle bus. Shop in the reception for all the essentials. Not a bad bar, easy place to have a drink and food before heading to the airport. There never seemed to be any hot water, more like lukewarm. Wifi wasn't great... More 

Was this review helpful? Yes 1
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Daniel B, Thank you for sharing your experience of the hotel, I am disappointed that you did not have sufficient hot water so please allow me to apologise. I will be looking into your complaint as I am not aware of any challenge as we have a very good boiler system for the hotel. Yours sincerly Bruce Potter General... More 

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