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Holiday Inn Accra Airport

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Plot 19 & 20 | Airport City, Accra, Ghana
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1 room 1 adult
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Holiday Inn Accra Airport
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369 Reviews from our TripAdvisor Community

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Lagos, Nigeria
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed twice at this hotel because my husband was on business trips so I joined him for a couple of days. Most of the time I had bad experiences: first time one of the front desk person was not friendly, I was just arriving from my flight with my 18 months old daughter and she refused to let us... More 

Helpful?
Thank Fatima B K
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We chose Holiday Inn restaurant for our end of year party (small company) and it was awesome! The buffet food was amazing, ambience was cool and we had an absolutely lovely evening. Fun part was they even gave us a discount! So this is a thumbs up for good customer service experience. Keep it up.

Helpful?
Thank Kwame P
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Kwame, Thank you for taking the time to post your review from your end of year party. We are very happy that you enjoyed the hotel service and facilities, we hop to see you back again in the future. Yours sincerely, Bruce Potter General Mananger More 

Accra
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a couple of nights at the Holiday Inn, Accra, prior to flying back to UK. I have had a number of stays at the hotel over the past 5 years and felt that, like most hotels in Ghana (well, Africa, if truth be told), it was somewhat over-priced. During my recent stay I saw that the rates were... More 

Helpful?
Thank Grafter54
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Guest, Thank you for taking the time to post your views on your recent stay with us at the hotel. We are very happy that we met your expectation, anybody wishing to book the hotel should always try the rate on-line as $350 is very expensive to pay unless you have booked an executive room or higher. Yours sincerely... More 

Fishers, Indiana
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent trip... but not really a tourist attraction. The pool is nice, everything was very current and to date. Very friendly people and a very professional clean environment. Be careful when traveling alone and be cautious when hiring a taxi. Ask the hotel to assist you if needed.

Helpful?
Thank Steve R
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Steve, Thank you for posting your comments on your last stay with us and the guidance you have given to others. Yours sincerely Bruce Potter More 

Washington DC, District of Columbia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed December 31, 2015

I stayed there Dec 8-11th. The check-in experience was very pleasant. The room was very nicely sized and it was very comfortable. I should note that I had just stayed five nights the week previously at the Sarakawa Hotel in Lome, Togo and the stay at the Holiday Inn was a definite upgrade from that faux 5-star hotel in Lome!... More 

Helpful?
Thank OSixParking
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Guest, Thank you for taking the time to post your experience of your stay with us at the hotel. We are very happy that overall you enjoyed your stay but we take the challenge of rude or unhappy staff very seriously. The detail you provided will allow me to use this as a training exercise to prevent this from... More 

Pretoria, South Africa
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 23, 2015 via mobile

Stayed with my family in a family room for seven nights and it was a pleasant stay...the staff is friendly and helpful. Really enjoyed their dining-in menu; breakfast needs a bit of variety. Overall I would come back to the hotel.

Helpful?
Thank Nompumelelo H
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Guest, Thank you for taking the time to post your feedback during your family stay with us. We are very happy that you enjoyed your time with us and we hope if you return to Ghana we will see you again. Yours sincerely Bruce Potter General Manager More 

Dubai, United Arab Emirates
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 8, 2015 via mobile

Very close to airport but too much traffic around area. Rooms are decent size and bigger than rivals. However decor is now tiring. Rumor has it that Obama stayed at hotel. The restaurant I would rate 1 star as service is quite poor and food not great. Had the pizza and it was really poor.

Helpful?
Thank myZohan
IHGCare, Guest Relations Manager at Holiday Inn Accra Airport, responded to this review

Dear myZohan, Thank you for taking the time to write a review of your recent stay. I sincerely apologize if our decor and restaurant services did not live up to your expectations. Your comments are appreciated and will be considered towards our improvement. I would have preferred you had a better stay. Nevertheless, your comments are highly appreciated. I do... More 

Pretoria, South Africa
Level Contributor
122 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed December 4, 2015 via mobile

I stayed twice at this hotel. Both times "in transit". One of the best features of the hotel is the connection to the airport. They have an arrivals lounge where you wait for their bus to take you to the hotel. It is air conditioned but I only had to wait a couple of minutes before being taken to the... More 

Helpful?
Thank MikeMouse2910
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear MikeMouse, Thank you for taking the time to post your feedback from your last few stays. We are continuing to upgrade the internet offering and in doing so we have faced a few bugs in the new hardware we have installed. Otherwise we are happy you enjoyed the services and we look forward to seeing you again soon Bruce... More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 25, 2015

The hotel is overpriced as it is a bed and breakfast service. There was no drinks in the mini bar, the bath is difficult to get in and out as shower screen does not open fully due to it hitting small basin. Room was comfortable but housekeeping did not refill toiletries and I had to call for toilet roll to... More 

Helpful?
Thank Qui A
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Qui A, Thank you for posting your feedback from your recent stay with us at the Hotel. All of your points regarding the service you received and quality of food are being used to reinforce our training and customer care. We hope to see you again in the future. Yours sincerely Bruce Potter General Manager More 

Takoradi
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 21, 2015

It is just great when you arrive with at the airport, take the shuttle to the hotel and you are there in 10-15 minutes. Checking in was fast and friendly staff in reseption followed by room of my liking. Take the elevator to the floor, enter room and just relax. Ended the evening with i nice buffet with my friend,... More 

Helpful?
Thank Ofaneka
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Ofaneka, Thank you for taking the time to post your experience of your recent visit to the hotel. We are happy that we met your expectations and you enjoyed your stay. Bruce Potter General Manager More 

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